chapter 7 supplemental

_____ is a new technological design or process that becomes the accepted market standard.

Dominant design

Fill in the blank with the tactic for managing resistance to change from the options. Negotiation -

A cab company manager wants his employees to change their work shifts so that they work 6 hours per day, 6 days per week. The cab drivers, who are currently working 9 hours per day, 4 days per week, are not happy with the idea. Eventually, after much bargaining, the manager and employees agree that the drivers will work 7 hours and 12 minutes per day, 5 days per week.

Fill in the blank with the tactic for managing resistance to change from the options. Education and communication -

A new manager is trying to get his company to switch from installing conventional wood fencing to installing concrete freeway barriers. The manager's first step is to set up meetings with all employees to outline changes in the marketplace and show how much more money the company and employees can earn with the new product.

Example- A barcode scanning device manufacturer tried several times to update its products, but each of the attempts failed, leaving the company weaker and weaker in the process. Now, unless something remarkable happens, the company is facing bankruptcy. Decline Stage-

Crisis

_____ is a psychological state of effortlessness, in which you become completely absorbed in what you are doing and time seems to pass quickly.

Flow

Wynton Marsalis is acknowledged as one of the most talented trumpet players alive today. He has written several books, including Moving to Higher Ground: How Jazz Can Change Your Life. Read these excerpts from Marsalis's book and answer the question about creative individuals that follow. Note: Music playing CASE STUDY A palpable energy is released when inspiration and dedication come together in a creative art. That energy is transformative in an individual who is innovative, but it is transcendent when manifested by a group. There are no words for the dynamic thrill of participating in a mutual mosaic of creativity. Remember, you don't have to earn your creativity—you were born with it. We are all potential artists, and artists cultivate their creativity obsessively, compelled by the need to create the feeling of community anywhere they can—in the subway, at a picnic, after dinner, even at a business convention. The feeling of giving enjoyment and enlightenment to the same human beings you have taken inspiration from is addictive. (p. 160) When kids think innovation is the only way to be successful, unrealistic expectations prevent them from embracing the fundamentals of the art. It's as if they think listening to Charlie Parker will somehow compel them to play like him. (They don't need to worry; they won't.) If a musician doesn't love anything or want to be influenced by anything, he or she will never really experience the transcendent power of art. Believe it or not, some think that interacting with the music is like sleeping with the enemy, because its great achievements might influence their sound and sully their virginal, fresh concepts. (pp. 166-167) Source: W., M. (2008). Moving to Higher Ground: How Jazz Can Change Your Life. In New York: Random House. Managers cannot demand innovation, but they can create environments that are conducive to innovation. Which of the following actions would Marsalis recommend that managers take to spur innovation in organizations? Check all that apply.

Have less experienced employees work with more experienced employees. Give creative people the opportunity to interact with one another. Provide employees with training to increase their skills.

In the context of organizational decline, which of the following is true of the blinded stage?

Key managers fail to recognize the internal or external changes that will harm their organizations.

is the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function.

Technological discontinuity

Companies use technology cycles and innovation streams for which of the following purposes? Check all that apply.

To respond to environmental change To create a competitive advantage To protect themselves from strategic threats

Environmental change requires organizational , if the company is to be a success.

change

The tennis player was in a state of when his concentration was intense and he felt that he was playing almost effortlessly. Before he knew it, three hours had passed as if they were minutes.

flow

One example of is that new versions of Microsoft's Office products such as Word and PowerPoint allow users to read documents produced in older versions of the products.

generational change

In an organization, organizational encouragement of creativity occurs when:

management encourages risk taking and new ideas.