Chapter 8

During "norming," members tend to be anxious and uncertain.

False

Which of the following are the 3 Cs of team players? conscientious, committed, collaborative committed, collaborative, competent collaborative, conscientious, constructive competent, competitive, codependent constructive, committed, compromising

committed, collaborative, competent

Teams composed of specialists from different areas are called virtual teams.

False

The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness.

False

Team ________ describes the collection of jobs, personalities, knowledge, skills, abilities, and experience levels of team members. gatekeepers charters roles composition capacity

composition

Forms of trust include all of the following except constructive. contractual. communication. competence. character.

constructive.

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group. evaluator initiator information seeker/giver elaborator orienter

elaborator

Which of the following is an organizational function of a group? fulfilling the need for affiliation reducing anxieties building self-esteem implementing complex decisions providing an opportunity to test perceptions of social reality

implementing complex decisions

Members of both groups and teams have tasks and responsibilities that are independent from each other.

False

The two types of roles that are very important to effective group functioning are forming and storming.

False

To become a team, a group must be composed of members with similar skills and personalities.

False

________ teams are assembled to tackle a particular problem, task, or project. Internet Cross-functional Virtual Project Self-managing

Project

A group that gets together because of a common interest is an informal group.

True

The first step in the Reina model for rebuilding trust is to acknowledge what caused trust to be compromised.

True

In which stage of the group development process are group members asking, "How can I best perform my role?" forming storming norming conforming performing

performing

Trust of character is known as competency trust.

False

A ________ is a set of expected behaviors for members of the group as a whole. group role group norm task role maintenance role group competency

group role

Which three roles are especially important to groups? energizer, harmonizer, gatekeeper initiator, orienter, energizer coordinator, procedural technician, gatekeeper compromiser, commentator, evaluator opinion seeker/giver, standard setter, initiator

initiator, orienter, energizer

A group member who says ________ is performing a maintenance role. "What is the real issue here? We don't seem to be going anywhere." "Juan, you have been quiet lately. What do you think?" "We can do this. We've met difficult goals before." "Last week we decided to table this agenda item. Are we ready to address it again?" "A goal of 150 per week sounds reasonable."

"Juan, you have been quiet lately. What do you think?"

Gatekeeper is a maintenance role in groups.

True