Chapter 8 Intro to Bus

Job rotation

assignment of workers to several different jobs over time so that they can learn the basics of each job.

One of the documents that help human resource planners find the right person for a specific job is a list of tasks and responsibilities required of the job. This document is known as a

job description

A _____ is an organization of employees formed to represent workers in their disputes with management over wages, hours, and working conditions

labor union

Since Cate Langton was hired in the marketing department of a consumer products manufacturer, she has worked in its public relations department, she has worked in its advertising department, and she has worked to help design collateral sales material and point-of-purchase displays. Next week she will go out on the road as a salesperson. What method of training is Langton's employer using?

Job rotation

_____ is the attempt to find and attract qualified job applicants in the external labor market

Recruitment

_____ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job

Selection

The first type of training and development a new employee will be exposed to is

employee orientation

During a typical employee performance appraisal, the employee's supervisor evaluates the employee's work in terms of

his or her contribution to the organization

Dottie Beauchamp recently was hired by PetSmart to help recruit, select, and train new employees to work in its stores. Beauchamp has a job in

human resource management

Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well. Reithofer is responsible for

job analyses

Human resource _____ is the creation of a strategy for meeting future human resource needs

planning