Chapter 8 quiz

_______ is the arrangement of having discrete parts of a task done by different people.

A division of labor

________ is a control mechanism for making sure the right people do the right things at the right time.

A hierarchy of authority

Imani, the CEO of Dynamic Health, wants managers and employees to instruct each other about the organization's chosen values and beliefs. Imani wants to embed the company culture throughout. Which of the following would be encouraged by Imani?

George tells a story about a time when the company was first starting out and how the employees banded together.

Espoused values are

explicitly stated values and norms preferred by an organization.

Frank is a CPA who became interested in helping adults in some of the poorer neighborhoods file their taxes. He plans to start a tax filing center in a low-income area to help residents file their taxes at no cost. Frank's center is an example of a(n)

nonprofit organization.

A company dress code and award ceremonies would be part of

observable artifacts.

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

Sophie, a shift manager in a shoe store, has 40 employees on her shift that she directly supervises. The 40 workers who report directly to Sophie represent her

span of control.

A hierarchy culture has an internal focus; it values ____ over flexibility.

stability and control

The chain of command is also known as the

vertical hierarchy.