chapter 9-12 COMS EXAM /QUIZES

Which of the following lists the pro and con for using a presentation webinar format?

easy to create; less engaging

When answering a question, you should address your answer to

everyone in the audience

Which of these is a transition?

In addition to better gas mileage, the Mustang requires fewer repairs

If you are giving a presentation, which of the following would be an effective response to a premature question?

That's a good question; I'll get to that in a moment."

Your specific goal should

WRONG: point to a general focus

A recommended order for presenting cited material is

a) state the point; (b) cite the source; (c) state the content of the citation; and (d) interpret how this material impacts the audience members.

To maintain your credibility, use proper

articulation pronunciation vocabulary

When giving a presentation to a large audience, you should

choose people from different parts of the room to make eye contact with

Radoslav is responsible for developing a presentation to demonstrate the appropriate steps for developing a Web page. If Radoslav leads his audience through each step in a linear fashion, which of the following organizational patterns is he using?

chronological

If your audience is trying to decide between competing proposals, you should use a ________ pattern of organization

comparative advantage

When giving a speech, which of the following is often seen as being offensive?

? SHOUTING

a Monologue Presentation

occurs when the speaker delivers the entire presentation without interruption from the audience.

pictograms

options are mathematically exact. add interest to ordinary bar charts. are best suited for reports that require precise data.(WRONG) are useful for scientific and technical audiences.

Emiliano wants to use a long, complicated quote during his presentation. Considering this, Emiliano should

paraphrase the quote

"All medical facilities are designed with three essential parts: the admissions desk, the examining room, and the doctor's office." This thesis statement reflects which type of organizational pattern?

spatial

If you were describing your company's facilities to a group of investors and you organized your speech based on the locations of the various divisions, which of the following organizational patterns would you be using?

spatial

As you begin to develop your presentation, you should determine whom you want to influence and what reaction you want from them. This is called a

specific goal

All of the following are true about statistics EXCEPT

statistics should not be rounded off because this would make them inaccurate.

Dmitri has been selected by his company to present an after-dinner speech at the company's annual summer party. The general purpose of Dmitri's presentation is most likely to

WRONG: evaluate

Which of the following is NOT an advisable way to treat opposing evidence when your listeners are highly informed about your topic?

WRONG; Discuss both sides of the issue so it won't seem as if you are ignorant.

According to the social judgment theory, a person's preexisting beliefs are called

an anchor

You can minimize audience interruptions by

asking the audience to turn off cell phones and laptops during your presentation.

Adam was explaining security procedures to new interns at his firm. It was difficult for the interns to understand what Adam was talking about because he used technical language they weren't familiar with. Which strategy for presenting an effective training is Adam failing to use in the above situation?

avoid jargon

A ________ is a short presentation that provides an interested and knowledgeable workplace audience with specific information they need to know to do their jobs.

briefing

computer displays

can show a variety of visuals, including photos, charts, graphs, and video.

An introduction should

capture the attention of your audience, state your thesis, and preview your main points.

A ________ is an abstract two-dimensional drawing that demonstrates the various properties of an object or concept.

diagram

_______ are personalized remarks that you insert into a presentation

interjections

The most effective way to begin a presentation is

after you pause and look at the audience

During her presentation to the board of directors, Nadia showed a slide with two graphs, side by side. One graph showed her company's current outcomes. The second graph depicted the outcomes of a similar company that had adopted the GoQuickly Training Program for its employees. Which type of support was Nadia using to make her point more memorable?

comparison

Rick defined the word "unilateral" by talking about when it was first used in 1802. By doing this, Rick is defining a word by using

etymology

In your introduction, you should clearly state the key central idea of your speech in one short sentence. This sentence is called your

thesis statement

Which step of the motivated sequence calls for a response by the audience?

action

Corinne is planning to give a presentation to a group of investors concerning her company's new line of paper products. She wants to carefully control the order in which she reveals information during her presentation. When would the best time be for her to answer questions from the audience?

after the presentation

Which of the following is NOT a general goal of a presentation?

evaluate

A presentation delivered upon the completion of an undertaking is called a ________ report.

final

After you have created your specific goal and thesis statement, the next step is to

gather information about the topic through brainstorming and research.

As you analyze yourself as a speaker, it is NOT recommended that you ask yourself which of the following questions?

how can i imitate my fav public speaker

The first step in planning a training program is to

identify the specific results you want to bring about.

During her presentation, Jana wants to convey complex information using various charts and lists. However, she wants to combine all this information into one visual. Which of the following would enable her to do this?

infographic

The purpose of Santiago's presentation is to teach people how to play cricket. The main goal of this presentation is to be

informative

The three main parts of a speech are:

introduction, body, conclusion

Use a rhetorical question as an opening statement in order to

involve your listeners in your topic

an interactive presentation

is common in sales settings.

The ________ organizational pattern leads the audience through a series of steps designed to increase the audience's involvement and interest as the persuasive presentation develops.

motivational sequence

A ________ is a meeting organized with the purpose of sharing important information about an organization with the media.

press conference

Which organizational pattern would be best for a speaker who is proposing a change that will improve the current situation?

problem solution

The typical order of points in a status report is

purpose, current state, obstacles, next milestone, forecast for the future.

in order to become a more confident speaker, you should

recognize that a certain amount of anxiety can be an asset.

a logic tree

visually shows the relationship among thesis, main points, and subpoints.

Carter delivered a presentation about the need to change your car's oil on schedule. In his speech, Carter compared driving a car with dirty oil to walking a mile with small bits of gravel in your socks. This comparison illustrates a type of supporting material called a(n)

ANALOGY

The leading scientist for research on cancer stated, "I believe that with adequate funding we could have a cure for cancer within the next 10 years." If Heather were to read this sentence out loud during her speech to the medical research board, which of the following forms of verbal support would she be using?

QUOTATION

hich of the following is NOT true about using statistics in presentations?

The more statistics you use, the more interesting your speech will be.

Sarah has been asked to take a couple of minutes to summarize for her subordinates the new safety policies adopted by the board of directors. Sarah's presentation is called a(n)

briefing

Supporting material that explains the unfamiliar by comparing it to the familiar is called a(n)

analogy

Which of the following is an effective method for managing audience questions during and after the presentation?

anticipate likely questions

Which type of organizational pattern shows that certain events have happened or will happen as a result of a specific set of circumstances?

cause and effect

At the company board meeting, the president spoke about the need for the company use new technologies to keep their competitive edge. To support his point he identified two companies that were forced to file bankruptcy because they did not use new technologies. Which type of organizational pattern did the president use?

cause- effect

Use a ________ pattern of organization when the audience is already aware that a problem exists and they are trying to decide among several potential solutions.

compared advantage

Jules wants to present a new method for closing the engine room at night. He states that his plan is effective because it meets three standards: his method is safe, efficient, and cost effective. Jules is using the ________ organizational pattern.

criteria satisfaction

Chronological patterns are useful for

explaining the steps in a process

After hearing that a local tire company was looking for a new firm to handle their advertising, Kevin scheduled a sales presentation to try to persuade the company to sign on with his advertising business. For the presentation, Kevin wanted to use a style of delivery that would enable him to cover all his prepared material in an organized way, yet would still appear spontaneous. Which delivery method should Kevin select for his presentation?

extemporaneous

What type of delivery style is carefully planned and well rehearsed, but is not delivered word-for-word?

extemporanous

A(n) ________ report evaluates various potential actions and recommends one of the courses of action.

feasibility

Bettina was asked to give a presentation to a group of potential investors. She wouldn't find out what topics they wanted her to discuss until she collected their questions a few moments before the presentation. What type of delivery must Bettina use in this situation?

impromputu

A good measure of whether a particular message is ethically persuasive is

it is accurate, and the recipient is truly free to make a choice

Which of the following options does NOT describe a good thesis?

it leaves your audience wondering what your key idea is

Which is a guideline for designing effective visuals?

keep the design simple

Hua was giving a presentation to a group of investors using a delivery style that did not allow him to connect very well with his audience. Hua read from his notes and rarely looked up at the audience. His sentences were long and complex. What method of delivery did Hua use for his presentation?

manuscript

Which of the following delivery types is most likely to cause anxiety or stage fright for the speaker?

memorized

Roger wants to show the chronological steps in the process of applying for a college grant. Which type of visual aid would work best?

number list

a guided discussion

occurs when a speaker has a set plan of material to cover, but encourages listeners to join in during the presentation with questions and comments.

Juan is preparing a speech to a prospective client who has been using the services of a different advertising firm for the past 10 years. Juan's goal is to influence the client to switch firms and begin working with his company. What is the general purpose of Juan's presentation?

persuade

All of the following are strategies for avoiding presentation software catastrophes EXCEPT

plan to use a live internet connection to access your visuals

If you are introducing a speaker, you should

practice your introduction enough so you don't have to rely on notes.

Which of the following is the best advice for handling audience questions?

prepare answers in advance for likely questions

All of the following are true about presentation software EXCEPT

presentation software will always communicate your message effectively.

A(n) ________ presents information that you (or a group or person you represent) have learned or done.

report

Liam was giving a persuasive presentation to his class about the need to increase recycling efforts in the United States. To support his main point, he provided a hypothetical account of what he expected the world to look like in 50 years if recycling efforts were not stepped up. Which of the following forms of verbal support is Liam using during his presentation?

story

All of the following are potential effects of group presentations on the audience EXCEPT

team presentations tend to reduce audience receptivity because of information overload.

Keith is a trainer for a new computer software company and is responsible for teaching people the skills required to use the various products his company creates. What is the general purpose of Keith's presentations?

to inform

Ellie's advertising division has been asked to provide a presentation regarding the three major media options they provide: print, television, and Internet. Which of the following would be the most appropriate organizational pattern for this presentation?

topical

Which type of organizational pattern is sometimes referred to as a "catch-all" approach?

topical pattern

A(n) ________ is a presentation that teaches listeners how to do something.

training

_______ are a type of virtual meeting commonly encountered in business settings.

webinars

Sasha attends a meeting about preserving a wetland. She doesn't know much about this issue and, as a result, has no views about preserving the wetland or not. Based on this information, Sasha has a

wide latitude of non commitment

All of the following are true about distributing handouts to accompany your presentation EXCEPT

you can increase the chances that audience members will be looking at you during the presentation.

All of the following are true when you use presentation software with your speech EXCEPT

you will not need to plan and practice your presentation because the software will do it for you

Which is NOT true about disfluencies?

your audience will notice each disfluency, even if you only use one or two of them