chapter 9

Research shows that self-managed teams have a positive impact on

a. employee attitudes.

A CEO's peak may be extended by

b. adding diversity to the executive's support team.

All of the following statements accurately describe team task functions EXCEPT

b. An overly familiar team enjoys reduced team coordination errors (TCEs).

Which of the following statements accurately describes team maintenance functions?

b. They enhance togetherness and cooperation.

All of the following statements accurately describe group formation EXCEPT

b. Women are more satisfied working in all-women groups.

Nasli is a member of a cross-functional, self-managed team, but she prefers to work autonomously and does not feel obliged to contribute to team efforts. Which of the following terms best describes Nasli's orientation to cooperation?

b. individualistic

The seasons model asserts that organizational performance increases during a CEO's tenure to a peak, which occurs at about

b. seven years.

All of the following statements regarding the benefits of teams are true EXCEPT

c. Research shows that the old work environment was just as empowering as the new team environment.

Which of the following demographic factors most influences the proportion of structural holes in a work team?

c. age

Bernadette is a data warehouse specialist on a cross-functional work team. She analyzes and synthesizes data supplied by team members and provides the group with updated reports weekly. Bernadette is contributing to the collective effort by acting as a

c. contributor.

Which of the following is the best way to counter social loafing?

c. employ a self-evaluation system

Which of the following is a team maintenance function?

c. following others' leads

Which of the following is emphasized by work teams?

c. mutual accountability

Research shows that groups are more cohesive and exhibit higher levels of organizational citizenship behaviors (OCBs) when

c. there is a fit between group values and organizational values.

In the George W. Bush administration, Secretary of State Collin Powell provided counterpoint arguments during debates. In upper echelon theory, Powell could be called a

c. wild turkey.

Which of the following statements accurately describes norms of behavior?

d. From an organization's perspective, performance norms are of utmost importance.

What is a virtual team?

d. an official group that does not work face-to-face

Which of the following is the first set of skills required for work team empowerment?

d. competence

Which of the following has the most calming effect on team members?

d. high group cohesion

During which of Tuckman's five-stage model of group development do groups require facilitative leadership?

d. norming

Which of the following terms is defined as joint action by a group of people in which individual interests are subordinated to group unity?

teamwork

Which of the following terms includes the ability to play fair and be a good winner or loser?

Which of the following terms includes the ability to play fair and be a good winner or loser?

Which of the following statements describes a difference between psychological intimacy and integrated involvement?

a. Failure to achieve psychological intimacy is particularly problematic for chief executives; failure to achieve integrated involvement is not.

Which of the following examples describes a group, not a work team?

a. The Bachelorette Bunch meets once each week to socialize and watch their favorite television program.