Chapter 9: Group Dynamics & Chapter 10: Managing Groups
What is the definition of a command group?
A formal group determined by an organization's hierarchal chart and composed of individuals reporting to a particular manager.
What is the difference between a work group and a work team?
A work team generates positive synergy through coordinated efforts
When creating an effective team, what does the word "composition" refer to?
Abilities of team members, diversity of team members, the personality of team members
Which of the phrases below best describes the chaos view of management?
Elements such as a rigid hierarchical structure affect an organization's ability to change rapidly.
Which of the following is an element managers can leverage to find individuals that would work well on a team?
Employee selection process
An administrative team's goal is to problem solve and then "sell" their ideas to the rest of the organization. Team members are usually management level. Which of the following is the best way to describe this team?
High task complexity, low member fluidity
Cohesiveness cannot drive high productivity if what other condition exists?
Low performance norms
Organizational theory, design and structure were among those elements of organizational behavior this individual influenced.
Max Weber
In the spectrum of organizations, where those that are highly structured and do not use teams sit at one end, and those that are highly flexible and do use teams sit at the other, where do most organizations fall?
Right in the middle, just using teams for some tasks.
Which of the following statements best describes a group that's in the storming stage of the five-stage model for group development?
They are experiencing conflict, with each other and over who will be the group's leader.
