chapter 9 smartbook 2

Select all that apply Select three activities that are steps in the selection process. Multiple select question. Conduct background investigations Establish probationary periods Obtain complete application forms Recruit qualified employees Survey job needs

Conduct background investigations Establish probationary periods Obtain complete application forms

Multiple Select Question Select all that apply Contingent workers seldom receive which of the following forms of compensation? Multiple select question. Pensions Vacation time Health insurance Pay to complete a task

Pensions Vacation time Health insurance

The process for obtaining qualified people is: Multiple choice question. performance appraisal assessment job analysis recruitment

Recruitment

What should an employer keep in mind if it decides to give employment tests to potential applicants?

The tests should always be directly related to the job.

Multiple Select Question Select all that apply It is difficult for small businesses to recruit qualified workers because: Multiple select question. Their size means there are fewer opportunities for advancement of their locations their compensation packages are not competitive with larger organizations their employees often are required to work longer hours

Their size means there are fewer opportunities for advancement their compensation packages are not competitive with larger organizations

Select all that apply The source of recruits from internal sources include: Multiple select question. current employees who can be promoted professional organizations who refer applicants current employees who can be transferred current employees who can recommend others

current employees who can be promoted current employees who can be transferred current employees who can recommend others

Employers now think of hiring a gig worker Blank______. Multiple choice question. as a permanent part of the company to complete a task as a long term commitment to build knowledge and loyalty to the company

to complete a task

Background investigations are used to help identify those potential employees most likely to succeed by investigating their Blank______.

work records

List the steps of the typical selection process starting with the first step at the top and listing them in order to the last step on the bottom.

1. Obtain complete application forms2. Conduct initial and follow-up interviews3. Give employment tests4. Conduct background investigations5. Obtain results from physical exams6. Establish probationary periods

Select all that apply What are some of the external sources of recruitment? Multiple select question. Advertisements Promotions and skill banks Employment agencies College recruiting

Advertisements Employment agencies College recruiting

Investigating an applicant's work record, school record, and credit rating are often part of doing a(n)

Blank 1: background Blank 2: check or investigation

Managers see using workers as a way of weeding out poor workers and finding good hires.

Blank 1: contingent or temporary

Companies may hire temporaryBlank 1Blank 1 temporary , Correct Unavailable workersBlank 2Blank 2 workers , Correct Unavailable when there is a peak demand for labor.

Blank 1: contingent or temporary Blank 2: workers or employees

Companies may hire when there is a peak demand for labor.

Blank 1: contingent or temporary Blank 2: workers or employees

It is not only important to hire skilled workers, but also to hire people whose values and working style fit into the organization's corporate

Blank 1: culture

Select all that apply Using an assessment center for testing applicants' ability to perform tasks actually required in the job:

can make the selection process more efficient satisfies legal requirements

Select all that apply Using an assessment center for testing applicants' ability to perform tasks actually required in the job: Multiple select question. is less expensive than interviews increases the probability of lawsuits for discriminating against a protected class can make the selection process more efficient satisfies legal requirements

can make the selection process more efficient satisfies legal requirements

Employment tests assist in evaluating an applicant's Blank______.

personality competence interests

Employment tests assist in evaluating an applicant's Blank______. Multiple select question. personality competence interests previous employment

personality competence interests

According to the American with Disabilities Act, medical tests Blank______.

cannot be given just to screen out individuals with disabilities

The selection process is often long and difficult, but firms must select new employees carefully because of the high of replacing them

cost

There is an increase in the numbers of contingent workers who are

educated professionals such as accountants, attorneys, and engineers

The selection process is often long and difficult, but is worth it due to the Blank______. Multiple choice question. high turnover rates oversupply of qualified labor high cost of replacing employees performance appraisal system

high cost of replacing employees

Sometimes people with necessary skills are not available, and then companies must Blank______.

hire and train internally

A human resource staff member often screens applicants in the initial

interview

Contingent workers are usually paid than permanent workers doing the same job.

less

Select all that apply Using actual job tasks in employment testing can Blank______. Multiple select question. eliminate qualified workers make the process more efficient satisfy legal requirements be illegal

make the process more efficient satisfy legal requirements

It is important to plan and prepare all interviewers for the interview because Blank______.

missteps and illegal questions can lead to lawsuits based on anti-discrimination laws

A firm can use a trial period of employment before deciding whether to make an employee permanent. This is known as a Blank______. Multiple choice question. probationary period performance appraisal contract period discriminatory period

probationary period

The set of activities for obtaining the right number of qualified people at the right time to fill the needs of the organization is:

recruitment

Select all that apply Training and development are the activities that attempt to: Multiple select question. screen candidates for specific jobs retain workers without pay increases improve productivity increase an employee's ability to perform

retain workers without pay increases improve productivity increase an employee's ability to perform

The process of gathering information and deciding who should be hired is called Blank______.

selection

Employment tests should be directly related to the tasks and responsibilities of the job because:

tests have been challenged as discriminatory

The primary reason employers have become more thorough in doing background checks is Blank______.

that employee turnover and replacement has become too costly

When an organization attempts to improve productivity by increasing its employees' abilities to perform, it is known as: Multiple choice question. employment forecasting recruitment and selection internal recruitment training and development

training and development

Select all that apply Organizations conduct background investigations to help identify people: Multiple select question. who are most likely to succeed who are likely to job hop with the needed credentials with children

who are most likely to succeed with the needed credentials

ndividuals who are part-time, temporary, or seasonal workers are classified as Blank______. Multiple choice question. permanent workers job share workers contingent workers black market workers

contingent workers

Select all that apply Which of the following types of information can legally be obtained from a job application form? Multiple select question. marital status interpersonal skills educational qualifications work experience

educational qualifications work experience

The tasks in the selection process include:

testing the applicants gathering application information conducting interviews

Select all that apply Reasons for recruiting internally include: Multiple select question. that it is less expensive current employees know the company external recruiters seldom charge for their services it helps maintain employee morale

that it is less expensive current employees know the company it helps maintain employee morale

An advantage of contingency work for college students is that it provides them with work .

Blank 1: experience

Employment tests required of applicants should always be directly related to the

Blank 1: job or position

Selection is the process of gathering information and deciding who should be hired to meet company staffing needs, under guidelines.

Blank 1: legal or lawful

Training and development includes all attempts to improve by increasing an employee's ability to perform.

Blank 1: productivity

Companies need to select the best employees who apply because the cost of replacingBlank 1Blank 1 replacing , Correct Unavailable employees who leave is very high.

Blank 1: replacing

Select all that apply A well planned job application should ask for information about Blank______. Multiple select question. Career objectives Religious affiliation Educational background Work experience

Career objectives Educational background Work experience

Select all that apply Identify some of the job titles that are considered contingent workers. Multiple select question. Business managers Union members Temporary workers Independent contractors

Temporary workers Independent contractors

In some states, physical exams can be given only an offer of employment has been accepted.

after

Select all that apply The purpose of a probationary period is to: Multiple select question. make it harder to terminate an employee who is not performing well let the new employee prove their value to the organization make it easier to terminate the employee who is not performing well eliminate legal action by the employee

let the new employee prove their value to the organization make it easier to terminate the employee who is not performing well

Select all that apply Recruiting may be difficult because: Multiple select question. people with the needed skills are not available the organization has specific policies that require promotion from within wages offered are not competitive the corporate culture is very relaxed

people with the needed skills are not available the organization has specific policies that require promotion from within wages offered are not competitive

A firm can use a trial period of employment before deciding whether to make an employee permanent. This is known as a Blank______. Multiple choice question. performance appraisal contract period discriminatory period probationary period

probationary period

Select all that apply Internal sources for recruitment are less expensive than using outside sources and improves employee morale. They include:

promotions department reorganizations retrained employees

The part of the economy based on hiring contingent workers to complete a task is Blank______. Multiple choice question. the permanent workforce based on those working 40 hours a week a strong, unionized workforce the gig economy

the gig economy

College students are useful contingent workers for many companies because:

the students expect to return to school rather than looking for full time employment they are familiar with many software programs that company may use they have current skills

Small business have difficulty recruiting qualified workers because Blank______.

their compensation may not be competitive

Select all that apply Companies may hire contingent workers when: Multiple select question. there is peak demand for labor or products quick service to customers is a priority workload is variably high and low they need workers who have a lot of experience with the company's products

there is peak demand for labor or products quick service to customers is a priority workload is variably high and low

Select all that apply What are two advantages of hiring contingent workers? Multiple select question. human resources staff do not have to process them they reduce costs they receive fewer benefits than permanent workers they receive more benefits than permanent workers

they reduce costs they receive fewer benefits than permanent workers