Chapter eight: Management

steps you would use to determine your person-organization fit prior to a job interview in order

create a list of your personal values, strengths, and weaknesses create a list of the organization's values, strength, and weaknesses compare your values, strengths, and weaknesses to those of the organization, and prepare questions to ask a potential interviewer regarding P-O fit

which of the following statements regarding horizontal design are true?

-workgroups are used to improve collaboration -internal boundaries are broken down -this design is also called a team-based design

which factors must work in concert to produce successful strategic execution

HR practices Organizational structure Organizational culture

authority in organization means___ meaning managers must report and justify results to the managers above them and are responsible for performing assigned tasks

accountability

______refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources

authority

look for solutions to challenges, rather than problems

be more resourceful

what are two suggestions for improving your adaptability in the workplace?

be more resourceful be proactive in learning situations

A(n)_____ organizations is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks

boundaryless

Rites and rituals, which are activities and _____ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

in the common elements of organization, common purpose is realized through____ which enables the work of individuals to combine in an organization-wide endeavor

coordinated effort

maintain a desire to lean and improve your career readiness competencies

display a proactive learning orientation

with___an organization can parcel out the entire complex work effort to be performed by specialist, which results in greater efficiency

division of labor

organizations wishing to change their culture may alter their physical layout and design in order to

encourage employee productivity send a strong message about the culture

philosophies, beliefs, and norms that are explicitly stated by the organization reflects its______ values

espoused

try thinking about things such as "what surprised me about that situation?" or "what data might I be ignoring?"

expand your perspective by asking different questions

______embed preferred culture by describing organizational philosophy, mission, vision, and values

formal statements

which of the following are outcomes associated with various types of organizational culture?

higher market share in clan and market culture more positive organizational outcomes in market cultures higher customer salinification in clan and market culture

expresses the extent to which the organization focuses its attention and efforts inward to internal dynamics and employees versus outward toward its external environment and customers

horizontal

types of organizational design

horizontal, traditional, open boundary

coordinated effort, one of the four common elements of organizations proposed by Schein,

is represented by the coordination of individual efforts coming together into an organization-wide effort

division of labor, one of the four common elements of organizations proposed by Schein,

is the arrangements of having discrete parts of a task done by different people in an organization

an organizations_____ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture

leaders

Symbols in organizational culture represent

objects or actions that convey an organization's most important values to others.

the readily apparent symbols and manifestation of an organizations culture are called its

observable artifacts

A(n)____ is a system of consciously coordinated activities or forces of two or more people

organization

The extent to which your personality and values match the climate and culture in an organization is referred to as _____.

organization

the extent to which your personality and values match the climate and culture in an organization is referred to as person-_______fit

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

some businesses have created open-area workspaces where employees sit a desks that are side-by-side and no walls are between them. this is to foster collaboration among the staff. what aspect of culture change does this represent?

physical design

if an organization wishes to change its culture, managers can alter the types of____ and status symbol they give out and to whom they give them

rewards

some of the strongest ways to embed organizational culture include which two of the following?

rewards status symbols

organizations can use___ activities that celebrate important events or achievements for the organization, to change the organizations culture

rites and rituals

an organizational that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a_______

simple structure

managers can help to change the organizations culture by paying attention to which____ they use as narratives to symbolize the organizations vision and values to employees

stories

when employees share a narrative about an actual event that helped create an aspect of the companys culture, they are relying on_____ to symbolize the company's vision and values

stories

A_____ is a narrative about the company's history that is repeated by an organizations member in order to emphasize a particular value

story

in terms of organizational culture, a______ is an artifact, act, quality, or event that conveys an organizations most important values to others

symbol

absorb, learn, and understand rather than hold grudges

take ownership an accept responsibility

what occurs as a result of the horizontal organizational design?

teams are used to improve collaboration and work

Common purpose, one of the four common elements of organizations proposed by Schein,

unifies members and helps everyone understand the organizations reason for being

Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

vertical

in an organizational culture, a hero is a(n)

person whose accomplishments embody the organizational values

the degree to which someone's personality and values align with the organizational culture of a firm is called

person-organizational fit

when is the ideal team to assess person-organizational fit?

prior to accepting a position

which of the following can leaders pay attention to, measure, and control in order to change the organizations culture?

processes, outcomes, activities

which are characteristics of a clan culture?

promotes a feeling or family encourages collaboration among employees

which are advantages of ensuring you have good potential fit with an organization before accepting a position?

reduced work stress reduced intention to quit positive work attitude

which of the following represents learning-related tools that can be leveraged to change an organizations culture?

training coaching role modeling

what are the two types of information that organization charts reveal about organizational structure

who reports to whom who specializes in what work

flat organizations generally have few levels with_____ spans of control, with one manager overseeing many employees

wide

according to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organizations reason for being?

common purpose

organizational design is connected with which activities

-creating a structural design that will help an organizational execute its strategies -creating structures of accountability and responsibility

what is the most accurate description of person-organization fit?

a match between an individual's personality and values and those of the organization

which description best fits the adhocracy organizational culture?

adaptable, creative, and quick to respond to marketplace changes

A(n)______ culture values flexibility and has an external focus

adhocracy

which of these would be considered observable artifacts in an organization?

awards rituals directions

according to the competing vales framework, organizational______ varies along two dimensions

effectiveness

formal statements can help to change an organizations culture by___

embedding the culture in various organizational materials such as the mission, vision, and values statement

espoused values in an organizations culture present the

explicitly stated values and norms the organization prefers

view work or career changes as challenges to be overcome

focus on being optimistic

an organizational______ is someone whose accomplishments embody the values of the organization and whose accomplishments are put forth to motivate other employees to do the right thing

hero

what is the primary cause of failure for strategic initiatives?

improper execution

what are the three characteristics of an organization with a simple structure

low work specialization a flat hierarchy authority in single person

More positive organizational outcomes are associated with _____ cultures.

market

identify the types of structures categorized as an organizational design with open boundaries

modular hollow virtual

in organizational culture, a story is a(n)____

narrative based on true events which is repeated in order to emphasize a particular value

a company's_______ is the large-scale plant that encompasses the company's vision and is used to create the direction for the business

strategy

in order to implement a particular organizational strategy, managers must determine the right kind of organizational:

structure culture

According to Barnard's definition, which of the following examples represent organizations?

the corporate headquarters of a global technology company a crew of two people coordinating their activities on a commercial fishing boat

One method of changing organizational culture is to provide structured _____ as an in-depth introduction to organizational values.

training