Cigna 2024 Products & Benefits overview Exam

Which is true of our Dual Special Needs Plans? These plans are for customers eligible for both Medicare and Medicaid We offer HMO D-SNPs Plans include non zero cost share and zero dollar cost share All of these

All of the above

Which of the following is a true statement regarding features of our HMO plans? Some plans may require referral to see a specialist Defined and organized networks Affordable and predictable costs All of these

All of the above

Which is true of our Cigna Medicare Advantage Supplemental Benefits in 2024? All plans offer dental All plans offer hearing All plans offer vision All of these

All of these

Which of the following customer profiles would best fit any of our PPO plans? Keith, who is living on a fixed income. Sara, who has several chronic diseases and relies on her doctor to coordinate her healthcare. Clara, who values network travel and craves choice and flexibility All of these

All of these - WRONG Clara

Which of the following does Cigna Healthcare seek to improve of those we serve? Health Vitality Talent Both A and B

Both A & B

Which of the following statement(s) is accurate about plans offered by Cigna to meet the needs of Medicare beneficiaries? Offers a wide range of Medicare and Medicaid products and plans including HMO, HMO-POS, PPO, and stand-alone Part D Offers only Medicare and Medicaid products and plans including HMO and stand-alone Part D Offers Cigna-Supplemental benefits (CSB) products such as Medicare Supplement, Hospital Indemnity, and Cancer and Heart Attack products Both A and C

Both A & C

Which statement(s) describe the Cigna Dental Allowance? Offers customers a discount if using a Cigna Dental Health provider Offers preventive and comprehensive from any licensed dentist Offers only preventive dental care Both A and B

Both A and B

Which is a true statement about the Products and Benefits Overview training? The benefit information in the training is final The benefit information is pending CMS approval You must use the plan summary of benefits for the most accurate information Both B and C

C

Which PDP plan is designed for customers who are receiving Extra Help and need basic protection? Secure Rx Saver Rx Extra Rx All of these

Extra Help - WRONG Secure Rx

Which of the following is the goal of Cigna Medicare Advantage Incentives? Educating customers on exercise Improving our customers' overall health $0 Copays Educating customers on nutrition

Improving our customers' overall health

What is the Cigna Healthy Today card? One flex card solution for Cigna Medicare customers to access their value-based care provider Muliple flex cards for Cigna Medicare customers to access dental benefits One flex card solution for Cigna Medicare customers to access transportation benefits One flex card solution for Cigna Medicare customers to access multiple supplemental benefits

One flex card solution for Cigna Medicare customers to access multiple supplemental benefits

Which of our products offer choice, flexibility, open-access network, out of network/travel access and no referrals? Our HMO plans Our PPO plans Both HMO and PPO plans Value-based care model

Our PPO plans

Which of the following is true about Cigna Medicare HMO plans? All HMO plans have referrals PCP selection is not required for HMO plans Some HMO plans have referrals. HMO plans do not include the Yearly Health Checkup

PCP selection is not required - WRONG PCP selection is not required by strongly suggested

Which of the following is true about Cigna Medicare PPO plans? None of the plans includes a $0 premium Referral is required to see a specialist PCP selection is required PCP selection is not required, but strongly encouraged

Referral is required to see a specialist WRONG PCP Selection is required

Which of the following should a Medicare sales agent rely on for the most accurate plan information? Summary of Benefits Scope of Appointment document Medicare Marketing Guidelines Product & Benefits Overview training

Summary of Benefits