CIS ch 11

manufacturing and supply chain management activities tend to generate a lot of data. As a result, they are good candidates for - replacing highly skilled workers - replacing AI programs. with robotic machines - replacing robotic machines with artificial intelligence programs - combining robotics with AI programs to improve process and outcomes

- combining robotics with AI programs to improve process and outcomes

in some cases, the use of machine learning programs has resulted in severe consequences for blak and hispanic member of community. For example, courts that used biased AI programs recommended longer sentences for African Americans than for whites convicted of similar crimes. In another case, banks that used a biased AI program were less likely to approve loans for minority customers than for white customers with the same financial and job history. in cases like these, what was the cause of the bias exhibited by these AI programs? - the programs were "trained" on historical data that reflected the bias of humans who made these kinds of decisions in the past -humans purposely misinterpreted the recommendations of the AI programs. -The programs simply reflected the nature of minority life in our society. -all the above are reasons why bias was reflected in the decisions made by the AI programs

- the programs were "trained" on historical data that reflected the bias of humans who made these kinds of decisions in the past

which of the following is not an application of facial recognition technology that people consider to be "good" applications that have a positive impact. on people and society? - when used to identify children that have been abducted from their families -when used to help doctors diagnose people with illness that manifest themselves in facial characteristics - when used by employers to identify job applicants that may be prone to mental health conditions like depression or mood disorders -when used by hospitals to positively ID patients before administering medicine or surgical procedures

- when used by employers to identify job applicants that may be prone to mental health conditions like depression or mood disorders

which of the following characteristics is not a factor when determining if a job is a strong candidate for being performed by robotic or other types of machines? -jobs that are dangerous -jobs that are routine -jobs that are monotonous -"blue collar" trade jobs (eg. electrician, plumber)

-"blue collar" trade jobs (eg. electrician, plumber)

which of the following AI applications is the subject of much controversy when used by the police or other law enforcement agencies? - robotic devices that help issue to illegally parked cars - predictive analytics programs that identify the parts of a community where crime is most likely to occur -facial recognition programs that can track and monitor the location and movement - AI programs that can quickly respond to 911 calls by dispersing the necessary first responders (i.e., police, fire department, ambulance, etc.)

-facial recognition programs that can track and monitor the location and movement

which of the following statements most accurately describes the relationship between robotics and artificial intelligence? -most robots do not use any type of AI, and most AI applications are not connected to or part of a robot -most manufacturing robots are powered by AI so that they can better serve as replacements for human workers - AI is mostly used in robotic applications where the robot simulates (looks and acts) like a human -robots that use AI are more useful than robots without AI

-most robots do not use any type of AI, and most AI applications are not connected to or part of a robot

acme computer corp. uses a chatbot to handle initial customer requests for technical support. the chatbot can greet customers, ask why the customer needs technical support, and provides answers to the most common problems that customers have. If the customer's problem is not routine, the chatbot can escalate the customer's problem and refer it to a human technical support person. Feedback on the chatbot service suggests that most customers do not realize they have been communicating with an AI program and not a human. Which of the following terms best describes the type of AI program used in this example? -robotics -natural language processing (NLP) -expert systems -fuzzy logic

Natural language Processing (NLP)

autonomous vehicles are powered by AI that learns how to safely drive passengers from one place to another. Which of the following terms best describes this type of autonomous vehicle? - natural language processing (NLP) -expert systems -fuzzy logic - robotics and AI

Robotics and AI

which of the following is not a typical industry or task where robotics are used -military applications -law enforcement work -manufacturing/ production -childcare

childcare

which of the following terms describe robots that work together with human operators to accomplish some task? - cooperative robots -collaborative robots -paired robots -shared robots

collaborative robots

many AI applications being used today require the app to "see" things and understand or interpret what it sees. for instance, AI programs can screen through thousands of images and compile those images that contain a specific object or person. For example, law enforcement officers may use an AI program to sift through hours of CCTV video to find images of particular individuals they what to locate. What is the name of the technology that makes it possible for computers to perform this task? - digital image processing -digiview technology - computer vision -sensor to image processing (SIP)

computer vision

--- is the term that describes two things that are connected, such as two coins, such that when one lands on heads, the other lands on heads, and vice versa - conjoined - entanglement -engaged -joined

entanglement

programmers have developed AI applications that can diagnose human illness, make financial forecasts, and schedule routes for delivery vehicles. These kinds of problems would usually require humans with a lot of education and experience. Which of the following terms best describes the type of AI program used in this example? -machine learning -natural language processing (NLP) -expert systems -fuzzy logic

expert systems

another quantum mechanics concept is --- which describes the way something can increase or decrease the behavior of another thing -interference -influence -directional impact -steering

interference

researchers have developed AI applications that identify spam or junk email and automatically filter them to a junk email folder. When these applications are first put to use, they follow basic rules to tell the difference between legitimate email and spam. if a spam email makes it past the AI filter, it is tagged by the user, and the filter application scans the email so that it can catch similar email in the future. Thus, over time, the AI filter program gets better at identifying spam. Which of the following terms best describes the type of AI program used in this example? -machine learning -natural language processing (NLP) -Expert systems -fuzzy logic

machine learning

quantum mechanics is a brans of science, more specifically a branch of physics that describes the behavior or movement of -planets and stars - microscopic things -objects that move -qubits

microscopic things

according to garter's five-stage maturity maturity model, a company has reached this stage when at least one AI project has moved to production. Experts and AI technology are accessible to the organization, while leaders and budgets have been assigned to guide and resource. AI projects. - awareness -active -operational -strategic

operational

many companies now use AI programs that contribute to organizational efficiency and effectiveness. one type of AI program uses data from CRM or customer transaction history to identify customers that are most likely to make a purchase in response to a sales promotion campaign. this application of AI programming is referred to as -sentiment analysis -lifetime value analysis (LTV) -predictive analysis -Marketing ROI

predictive analytics

natural language processing (NLP) programs can read and understand a social media post, and assign a score indicating how favorable or unfavorable the users must have felt about the company when they wrote the post -sentiment analysis -lifetime value analysis (LTV) -predictive analysis -marketing ROI

sentiment analysis

the consulting firm Gartner developed a five-stage maturity model that organizations can use to determine their readiness for implementation of AI technology. Which of the following is not one of the five AI maturity stages identified by Gartner? -awareness -active -operational -strategic

strategic

according to quantum mechanics, electrons can be in two places at the same time. This property is referred to as -co-location -superposition -bilateral position -dispersal

superposition

traditional bits in a modern computer can hold values of 0 to 1. The qubits in a quantum computer can hold - values of 0 to -1 - integer values of 0 to 10 - values between 0 and 1 - values of 0, 1, as well as values between 0 and 1

values of 0, 1, as well as values between 0 and 1

which of the following terms describes all current artificial intelligence application? -emerging applications -basic applications -weak AI -strong AI

weak AI

--- is/are less controversial when applied to tasks that are repetitive, boring, dangerous, or physically exhausting - moving work to foreign countries -work automation -lower wages -longer workdays

work automation

which of the following terms describe the replacement of human workers with robots or other kinds of machines and technology? -robotics -AI labor force -Ai job loss -work automation

work automation