CIS Chapter 2

FURPS and FURPS+ are synonymous.

false

model

representation or abstraction of some aspect of a system

Sometimes a narrative description is the best form to use for recording information.

true

FURPS+

an extension of FURPS that includes design constraints as well as implementation, system interface, physical, and supportability requirements

_______ requirements are characteristics of the system other than the business procedures it must support.​ ​System ​Physical ​Nonfunctional ​Implementation

nonfunctional

Functional Requirements

the activities the system must perform to support the users' work

The term "I'll know it when I see it" applies to one valid way to get requirements definition.

true

The most important step in preparing for an interview is to _______.​ ​determine the correct users ​build a list of questions ​establish an objective ​determine the project team members

establish an objective

What type of stakeholders are those that do not use the system on day to day tasks, but use information, such as reports, from the system.​ ​Business stakeholders ​Client stakeholders ​External stakeholders ​Executive stakeholders

executive stakeholders

A fact finder user interview can usually be completed in one comprehensive session.

false

A good way to remember the details of an interview is to use a tape recorder

false

A synchronization bar in an activity diagram allows multiple agents or actors to participate in a workflow in separate rows

false

Asking about error conditions usually is done in later interviews after the analyst understands and documents the basic processing requirements.

false

If the analysts understand the major business processes, it is not usually necessary to create a comprehensive list of all business processes.

false

In the RMO CSMS project, customers are not considered stakeholders because it is not feasible to interview them or use them in the project activities

false

When observing business processes, it is not necessary to observe all the processes at the same level of detail

true

Which two of the following are activities of Core Process 3? (choose two)​ ​Gather detailed information ​Plan the project iterations ​Build an iteration schedule ​Define test data Develop user-interface dialogs​ ​Develop architectural structure

Gather detailed information AND develop user-interface dialogs

Which are the major business themes that guide analysts in fact finding activities? (chose 3)​ ​What are the business processes? ​Who performs the business processes? ​How are the business processes performed? What are the objectives of a business process? (What should it accomplish?) ​ ​What is produced by the business process? ​What information is needed?

What are the business processes? How are the business processes performed? What information is needed?

activity diagram

a UML diagram that describes user (or system) activities, the person or component that completes each activity, and the sequential flow of theses activities

client

a person or group that provides the funding for the system development project

workflow

a sequence of work steps that completely handle one business transaction or customer request

Technology Architecture

a set of computing hardware, network hardware and topology, and system software employed by an organization

Unified Modeling Language (UML)

a standard set of information system model constructs and notations defined by the Object Management Group

system requirements

all the activities the new system must perform or support and the constraints that the new system must meet (functional + nonfunctional)

FURPS

an acronym that stands for functional, usability, reliability, performance, and security requirements

swimlane

an activity diagram component that divides the workflow activities into groups showing which agent performs which activity

synchronization bar

an activity diagram component that either splits a control path into multiple concurrent paths or recombines concurrent paths

Questionnaires can be useful in information gathering when users _____.​ ​are widely distributed geographically need prompting to respond to questions​ ​are not well-informed ​do not have time for interviews

are widely distributed geographically

Questions that have a simple, definitive answer are called _______ questions.​ ​true/false ​close-ended ​open-ended ​multiple choice

close-ended

It is a good idea to observe user processes so that the analyst will know exactly how to build the functions into the new system

false

Reviewing existing documentation is a good idea for analysts because it is a dependable source of accurate policies and procedures.

false

The first and most important step in preparing for an interview is to determine who should be involved.

false

_______ requirements are based on the procedures and rules that the organization uses to run its business.​ ​Physical ​Functional ​Logical ​System

functional

_______ requirements are most often documented in graphical and textual models.​ ​Security ​Nonfunctional ​Technical ​Functional

functional

Two benefits of researching vendor solutions include _______ and ______. (Choose two)​ ​encouraging the users to buy a vendor solution immediately ​helping analysts discover state of the art solutions ​helping users generate new ideas for business functions speeding up the development project​ ​informing senior management about competitors ​reducing the risk of implementing a new system

helping analysts discover state of the art solutions AND helping users generate new ideas for business functions

The strength of closed-ended questions is that they ____.​ invite discussion and elaboration​ ​limit answers to a set of choices ​speed up the interview process ​are easier for the users to answer

limit answers to a set of choices

A series of formulas that describe technical aspects of a system is a(n) model.​ ​textual ​descriptive ​graphical ​mathematical

mathematical

What are the two primary benefits of reviewing the documentation of existing inputs, outputs, and procedures. (choose 2)​ ​Have a repository of existing documentation ​Obtain a preliminary understanding ​Encourages the users to prepare for interviews ​Help build models of existing procedures Ensure complete documentation of procedures​ ​Serve as visual aids in interview discussions

obtain a preliminary understanding AND serve as visual aids in interview discussions

The P in the FURPS acronym stands for _______.​ ​Physical requirements ​Performance requirements People requirements​ ​Processing requirements

performance requirements

external stakeholders

persons outside the organization's control and influence who interact with the system or have a significant interest in its operation or success

executive stakeholders

persons who don't interact directly with the system but who either use information produced by the system or have a significant financial or other interest in its operation and success

stakeholders

persons who have an interest in the successful implementation of the system

operational stakeholders

persons who regularly interact with a system in the course of their jobs or lives

internal stakeholders

persons within the organization who interact with the system or have a significant interest in its operation or success

close-ended questions

questions that elicit specific facts

open-ended questions

questions that encourage discussion or explanation

nonfunctional requirements

required system characteristics other than the activities it must perform or support

reliability requirements

requirements that describe system dependability

The S in the FURPS acronym stands for _______.​ ​Screen and reporting requirements ​Software requirements ​System requirements ​Security requirements

security requirements

The "+" in FURPS+ includes which of the following types of requirements? (choose two)​ ​Supportability requirements ​Performance constraints ​Reliability constraints ​Nonfunctional requirements ​Design constraints ​User interface requirements

supportability requirements AND design constraints

mathematical models

system models that describe requirements numerically or as mathematical expressions

graphical models

system models that use pictures and other graphical elements to create a diagram

textual models

text-based system models such as memos, reports, narratives, and lists

The term technology architecture refers to​ ​the software resources which make up the information systems ​the hardware, network, and system software ​the combination of information systems and the hardware infrastructure ​the configuration of the old technology and new technology within an organization

the hardware, network, and system software

usability requirements

the requirements for operational characteristics related to users, such as the user interface, related work procedures, online help, and documentation

Security Requirements

the requirements that describe how access to the application will be controlled and how data will be protected during storage and transmission

Performance Requirements

the requirements that describe operational characteristics related to measures of workload, such as throughput and response time

Application Architecture

the set of information systems (the software applications) the organization needs to support its strategic plan

During a fact-finding interview, an important guideline is ____.​ ​to include as many users as possible ​not to waste project time by including too many analysts ​to probe to get sufficient details ​to include the client in important decisions

to probe to get sufficient details

A decision point within an activity diagram may be shown with an activity symbol

true

A key reason that modeling is important in system development is the complexity of describing information systems

true

Before gathering detailed information, an analyst identifies every type of stakeholder.

true

Beginning analysts often underestimate how much there is to learn about the work the users perform.

true

Core Process 3 involves defining in great detail what the information system needs to accomplish in order to provide the organization with the desired benefits.

true

Systems analysis involves the creation of logical models

true

The reason an analyst uses many different models is that each relates to a different aspect of the system

true