CIS CM

Runtime expressions have what syntax?

$(Stack.items[])

Definitional expressions have what syntax?

${parameter.CloudAccount}

What are some characteristics of the CAPI?

- Requires some JavaScript programming - Required for day-2 operations

What are some characteristics of Cloud Management Templates?

- Simple to use (but knowledge of the template syntax is required) - Use for provisioning and deprovisioning - Can provision/deprovision multiple resources

What is the relationship between a CAPI API and a CAPI Interface?

1 to 1

What is the relationship between a CAPI interface and a CAPI API?

1 to Many

What is the default version for a system CAPI API?

1.0

What is the suggested version to be used when creating a new CAPI API?

1.1

In a blueprint, a tag is associated with which resource block?

A blueprint container

Name two configuration management providers supported by Cloud Management

Ansible Chef

What does the WorkloadConfigProviderType field allow you the user to specify?

Ansible Chef

What are the benefits of incorporating a workflow or IntegrationHub Subflow into a Cloud Management Request

Approvals Notifications Tasks Update Related Records

What is the base Class of the Azure Cloud API

AzureCloudAPIBase

What level of Domain Separation oes Cloud Management support domain separation?

Basic

When are day 2 operations performed?

Between provisioning and deprovisioning

What are the two types of day 2 operations?

Immediately following provisioning Some arbitrary point after provisioning

What interfaces must be defined when authoring a resource block?

host interface default guest interface

templateResolver has a method getTemplate that takes two parameters, what are they?

name of the cloud script template templateAttributes are the cloud script parameters

Policy triggers on Blueprint provision on Blueprint provision approval on Catalog item Launch on Catalog item request end on Catalog item request start on Lease end on Resource operation on Stack operation approval on Task remediation

on Blueprint provision on Blueprint provision approval on Catalog item Launch on Catalog item request end on Catalog item request start on Lease end on Resource operation on Stack operation approval on Task remediation update with information from page 101

What are quotas in Cloud Management?

Quotas are limitations or requirements for groups and users on a resource block.

What is the first step to add an API call for a new service to ServiceNow Cloud Management?

Create a new Cloud Provider Product

What are policies in Cloud Management?

A cloud policy can override a property value set by a user, create an approval task, reserve an IP address, pre-populate or hide form fields, execute custom scripts, call the Cloud API, or start or abort workflows. A cloud policy gives you system-wide control over approvals, resource operations, blueprint operations, or catalog item settings.

When researching a new cloud service provider what information should you be looking for?

API Documentation from the Cloud Provider

What is the base Class of the AWS Cloud API

AWSCloudAPIBase

How do you add a new tab to a Cloud Catalog Item?

Add a Variable Set with at least one Variable

Can system generated fields derived from a cloud template be deleted or hidden?

Can be hidden Cannot be deleted

What is static form manipulation

Changes made to the form that don't change as the form is loaded or as the user completes the form

What scope are Cloud Products created in?

Cloud API scope

Where is the setup for Cloud Management done?

Cloud Admin Portal

What are the two types of Cloud Management Templates?

Cloud Native - CFT for AWS, ARM for Azure Terraform - Multi-cloud including VMWare and Azure

Which workflow activity is used to get the request context from Cloud Management?

Cloud Operation Context

Which workflow activity is used to return control back to the Resource Block?

Cloud Response Processor

Where should cloud users go to request stacks, view current stacks, and make lifecycle changes to stacks

Cloud User Portal

What is the base Class of the Cloud API?

CloudAPIBase

What would you use to stop a policy rule action executing in all situations?

Condition

What Amazon service needs to be configured before updates can be sent to the CMDB?

Config

What is the best way to retrieve and ingest a CFT on github?

Create a cloud catalog item and use the Import from URL option

How are Resource Pools populated with values?

Discovery

What 2 things use response processors to pass data to the IRE?

Discovery Provisioning

What CAPI method is used to deploy software?

ExecuteConfigPackages

What's the equivalent of an onChange Client Catalog Script for a Cloud Catalog Item?

FieldChange Rule and an Action

What are resource pools used for?

Filtering a list of records available to a user

What's the equivalent of an onLoad Client Catalog Script for a Cloud Catalog Item?

FormLoad Rule and an Action

What Variable Set are new Attributes/Tags added to by default?

General Info

What connectors are available on the ServiceNow store for Cloud Management?

Terraform Google Cloud IBM Cloud

What IPAM provider is setup to integrate with by default?

Infoblox

Most Cloud CI Classes will have a dependency on?

Logical Data Center

How are resource pools rendered on a form?

Lookup Select Box

A provision request has failed, what are 3 places to investigate to identify why?

MID Server Logs Cloud Orchestration Trail Cloud API Trail

How to add variables to Cloud Catalog Items?

Manage Attributes related link

Three options to create/modify Resource Block Operations

New Edit Override

Can a Policy be modified in a Published state?

No

Can an Interface be executed? What does it act like?

No A contract

What should be used to identify Cloud CIs?

Object ID

What are the 3 approval policy triggers?

On Blueprint provision approval On Stack operation approval On Stack resource operation approval

Can Cloud Management work with Flows and Subflows?

Only Subflows

What is a CAPI Interface made up of?

Operations which specify Parameters

What are permissions in Cloud Management?

Permissions are user group-level access rights to features in the Cloud Management application and to specific records in the instance, such as blueprints or cloud accounts.

A functioning policy is made up of what 3 records?

Policy Policy Rule Policy Rule Action

A ______ contains _________ which contains _____________ (policy, policy rule actions, policy rules)

Policy Policy Rules Policy Rule Actions

Which action would you use to set or change an attribute of a request?

Property Override

What is the minimum required to support a new cloud resource type?

Provisioning the product Add the product to the CMDB Make the product discoverable Deprovision the product

What state must a Policy be in to be applied?

Published

Resource Pool Filter Types

Query Filter - Defined by one or more resource pool filter value records Script Filter - Defined by a script that returns an array of label, value pairs

Which CAPI methods are required for Template to use Ansible tower for post provisioning

Register Node ExecuteConfigPackages

What Cloud Management object is used to invoke a Workflow or IntegrationHub Subflow?

Resource Block

What three record types are used to define a query filter?

Resource Pool Resource Pool Filter Resource Pool Filter Value

What components of the resource block acts upon data returned by the cloud provider when a call is made?

Response Processor

Which workflow activity is used to invoke a CAPI extension?

Run Script

What Amazon service sends updates to the CMDB?

Simple Notification Service (SNS)

Resource Pool Types

Static - A static pool does not change as items are selected from it Diminishing - A diminishing pool shrinks as items are selected from it

After adding a new Tag how do you add it to a Cloud Catalog Item?

Sync Catalog Item related link

After adding a variable to a Cloud Catalog Item what should be done?

Sync Catalog Item related link

What are the two ways to extend Cloud Management?

Templates - Cloud Native or Terraform CAPI - Cloud Application Programming Interface

What are the 3 components that must be configured for a CAPI Extension?

The CAPI Provider The CAPI Interface The CAPI API

What should be done with unresponsive stacks?

Use the sn_cmp_stack table to delete stacks that have become unresponsive

Benefits of ServiceNow Cloud Management

User Accessibility - Cloud User Portal/ Cloud Catalog Governance CMDB Multi-Cloud - Designed in a cloud agnostic fashion, limits knowledge overhead for the end user

In AWS, what resource type is used to define the network?

VPC

What are the tabs that display for a Cloud Catalog Item?

Variable Sets

What is the parent Class for all Cloud Management CIs?

Virtual Machine Object[cmdb_ci_vm_object]

In a policy action script which object would you use to reference data from the form?

formData

What is required to allow Resource Blocks to invoke Subflows?

sn_cmp.resourcestep.flow

What table has the orders by users?

sn_cmp_order

Cloud scripts use what object to get Cloud script templates?

templateResolver