CMA Test Prep
A doughnut-shaped muscle that opens and closes to control the flow of blood, liquids, or food is a(n)..
Sphincter
A congenital defect consisting of the absence of vertebral arch of the spinal column is called..
Spina bifida
The five phases of Korotkoff sounds may be heard when ausculating what?
the blood pressure
The reason you should aspirate before injecting a medication is to be sure:
the needle is not in a blood vessel
what information does a hemoglobin result provide about a patient?
the oxygen carrying capacity of the blood
Gastroscopy is
the process of viewing the stomach
The purpose of OSHA is
to protect all workers from occupational injury
which of the following is NOT an example of nonverbal communication? - facial expression - touch - tone - posture
tone
The epidermis is the ___ layer of the skin.
top
The abbreviation for teaspoon is..
tsp
The instrument used in the physical exam to determine hearing and conduction is a.. - reflex hammer - stethoscope - tuning fork - speculum
tuning fork
True or False: HIPAA guarantees access to health insurance by limiting the exclusion of some preexisting conditions and prohibiting discrimination based on a person's health status.
True
True or False: If a 2 year old is choking, you should alternate between 5 back blows and 5 abdominal thrusts
True
True or False: In a 24 hour urine specimen, if one voiding was not saved, the test must be restarted
True
True or False: It is illegal for a patient to be denied a copy of his chart if he is unable to pay the fee to obtain it.
True
True or False: Most drugs should be kept at a temperature between 68F to 77F
True
True or False: Neoplasm's are 'new growths' and are cancerous or non-cancerous
True
True or False: OV is the abbreviation for Office Visit
True
True or False: Patients can choose to disclose their information to anyone; however, each disclosure requires the patient to sign a new authorization form
True
True or False: Phone calls are considered legal medical records and should be documented
True
True or False: The catalyst for the need of electronic health records is to improve patient medical care
True
True or False: The most common device for obtaining cultures is the sterile swab
True
True or False: The process of blood cells clumping together to form a clot is called coagulation.
True
True or False: The study of all factors that cause disease is known Etiology
True
True or False: When putting on PPE, the glove cuffs should cover the gown cuffs
True
True or False: You should always provide hope to terminally ill patients
True
The instrument used to remove sutures is a..
Suture scissors
The irregular lines on the skull marking the former growth areas are called..
Sutures
True or False: A blood-borne pathogen can be transmitted through skin that is broken or through mucous membranes
True
True or False: A patient is unconscious but still breathing; the patient has a 'Do Not Resuscitate' order. You should continue to provide life saving treatment
True
True or False: A substance used to impact color to tissue or cells in order to study and identify microscopic organisms is called a stain.
True
True or False: Another name for a heart attack is myocardial infarction.
True
True or False: Bacteria that stain purple are gram positive
True
True or False: Buildup of lactic acid impairs the muscle's ability to contract
True
True or False: Carbon dioxide is a waste product of metabolism.
True
True or False: Drug formularies are databases of approved medications in drug therapy categories
True
True or False: Emancipated minors may enter into legally binding contracts
True
True or False: Formalin is often used to preserve specimens
True
True or False: HBV is a highly contagious and potentially fatal disease that causes inflammation of the liver
True
What connects bones to bones?
Ligaments
Gnos(o) means..
knowledge
Where is a Colles' fracture located?
wrist
Which of the following prefixes means double? - Dipl - Dia - Dis - Dys
Dipl
Tourniquets that are worn or permanently visibly soiled (even after disinfecting) should be:
Discarded
Physicians may disclose patient information without the patient's permission under which conditions? Select all that apply - Disclosure of the information would protect the patient or third parties - A & C - The physician is being sued by the patient - The court has issued a subpoena for the medical records
Disclosure of the information would protect the patient or third parties The physician is being sued by the patient The court has issued a subpoena for the medical records
Electrosurgery is used to.. - retract tissues - dilate openings in the body - dissect and coagulate tissue - freeze tissue
Dissect and coagulate tissue
Which of the following conveys a businesslike demeanor? - Never look at the person directly - When you have finished discussing the policies, immediately end the session so as not to confuse the patient - Do not be apologetic or imply that the policies might be inconvenient or unimportant - Let the patient know your supervisor demands the policies be followed
Do not be apologetic or imply that the policies might be inconvenient or unimportant
a patient who is noncompliant is one who..
Does not follow the doctor's orders
What is the most important step before performing a procedure?
Identifying the patient
Which of the following would be indexed first? - Karin B. Lone - Kristen F. Line - Karen A. Lane - Karen Lane
Karen Lane
During an eye examination using the Snellen's eye chart the patient should
Keep both eyes open but cover one of them
Which of the following root words mean hard? - Ichthy - Lord - Lapar - Kerat
Kerat
The word name nephron means..
Kidney
What organ filters blood, produces urine, and helps regulate blood ressure?
Kidneys
When performing a capillary puncture on newborns and infants, what part of the heel pad is used?
Lateral side
The muscle walls of the heart are called the..
Myocardium
Neoplasm refers to..
New growth
PO stands for
by mouth
The word part which means joint is..
Arthro
The prefix is the _____ of a word
Beginning
A means to identify primary responsibility in insurance coverage
Birthday rule
Indicates that the broken ends are jammed into each other
Impacted
Drug agents that neutralize the hydrochloric acid in the stomach are called..
Antacids
Osteo means..
Bone
Taking a patient's temperature is an example of what type of method examination?
Mensuration
The combining form for women is..
Gyneco
What hormone are you looking for in a pregnancy test?
HCG
Which of the following is the causative agent of infectious mononucleosis? - variola major - Epstein-Barr virus - HIV - Cytomegalovirus
Epstein-Barr virus
When a patient must cancel an appointment, the medical assistant should
Immediately schedule another appointment
Which of the following assures safe and healthy working conditions? - FLSA - EPA - EEOA - OSHA
OSHA
Which of the following describes defamation of character employing the written record? - Fraud - Libel - Slander - Invasion of privacy
Libel
A medical assistant may give an injection..
Only on the orders of the physician
In the systemic loop, _____ blood is transported back to the heart's right atrium by veins
Oxygen poor
The _____ wave represents atrial contraction or depolarization
P
On a normal ECG tracing, the first wave to show downward deflection is a..
P wave
The ECG wave that represents atrial contraction is which of the following? - R wave - Q wave - V wave - P wave
P wave
The most common positions for chest x-rays are..
PA and lateral
A chronic skin eruption that makes the face, especially the nose and cheeks, look flushed is called
Rosacea
True or False: A medical assistant has the responsibility to interpret the patient's insurance policy or extent of coverage
False
True or False: A patient belonging to an HMO does not need pre-approval or authorization for inpatient surgery from the primary care physician or HMO
False
True or False: A patient with a rapid pulse has bradycardia.
False
True or False: A person who is intoxicated and is threatening suicide has the right to refuse treatment
False
True or False: A physician can terminate the care of a patient if the patient uses abusive language with the staff
False
True or False: A physician cannot be held responsible for the actions of employees.
False
True or False: A physician may bill for both direct and indirect services
False
True or False: A physician may terminate a physician-patient relationship by referring the patient to another physician?
False
True or False: A properly collected sputum specimen should contain both mucus coughed up from the respiratory tract and saliva.
False
True or False: A stool specimen that is mixed with urine is an appropriate specimen for examination
False
True or False: CHI is the acronym for Clinical Health Institute
False
True or False: Fold the HCFA-1500 form for OCR before mailing
False
True or False: HIPAA standards did not affect the development of EHRs
False
True or False: Medicare covers all health care expenses
False
True or False: Once a patient's deductible has been met, they no longer have to pay a copay
False
True or False: One advanced method used to input data into an EHR is a keyboard
False
True or False: Past medical history is abbreviated PMHS
False
True or False: Patient of care is the time and place of care being given to the patient from the healthcare provider
False
True or False: Some states consider it legal for medical assistants to diagnose a condition and prescribe treatment.
False
True or False: The dorsal cavity is located in the front of the body
False
True or False: Under the Patient Self-Determination Act (PSDA), any competent person of legal age may donate any part of their body
False
True or False: Under workers' compensation, people can see a physician of their choice
False
True or False: Water soluble vitamins are A, D, E, and K.
False
True or False: When drawing blood, the tourniquet should be removed after the needle is removed
False
The pH of a urine sample is checked to determine..
Acidity alkalinity
Which of the following is a method of disinfection? - Acids - Hyperbaric oxygen - Antiseptic - Antibodies
Acids
The small sac attached to the underside of the liver and stores bile is called the..
Gall bladder
A simple sugar to which all forms of carbohydrates are ultimately converted is
Glucose
An inflammation of the skin usually causing itching and sometimes accompanied by scaling or blisters is called..
Eczema
Which muscle is the largest of the muscles in the buttocks, supports much of the body's weight, and enables us to stand erect?
Gluteus maximus
Who came up with the theory that there were 8 stages of development?
Erikson
A substance provided by the stomach, necessary for the digestion of food, is called..
Hydrochloric acid
The application of water in the treatment of disease is referred to as..
Hydrotherapy
Excessive tissue formation is referred to as..
Hyperplasia
High blood pressure is referred to as
Hypertension
The formula used to change pounds to kilograms is.. - 22kg = 1lb - 2.2kg = 1lb - 100lb = 1kg - 2.2lb = 1kg
2.2lb = 1kg
In greeting a patient, what should the medical assistant say? - "good morning, how may i help you?" - "your name please" - "do you have an appointment?" - "hello, please have a seat"
"good morning, how may I help you?"
If a patient has an insurance policy with a $1000 deductible and 20% coinsurance and the patient has a $3000 medical bill, how much would the patient have to pay?
$1400
Hot packs are a form of physical therapy that provides.. - B and C - Superficial heat - Moist heat - Deep heat
(B and C) Superficial heat and Moist heat
The most common combining form is..
(O)
The universal donor is blood type
(O)
List the blood tubes to the order of draw - red/gray - gold - light blue - gray - clear - lavender - green -red
- Clear - Light blue - Red - Red/gray - Gold - Green - Lavender - GrayWha
The suffix that means pain is..
-algia
The suffix which means pain is..
-algia
The suffix which means incision is..
-otomy
The value of micro is..
0.000001
When performing mouth to mouth breathing on pediatric patients, you should give..
1 breath every 3 seconds
Which of the following is dialed to receive directory assistance for out-of-state phone numbers? - 1-800-411 - 1-800-555-1212 - 911 - 411
1-800-555-1212
At what rate does the sinoatrial node generate electrical impulse?
60 to 100 beats per minute
The normal pulse rate for adults is..
60-100
How much whole blood is needed to yield 5 mL of serum?
10 mL
When doing a red cell count, the factor by which the cells counted are multiplied is..
10,000
The normal rate of respiration for infants is..
30-60
When running a standard calibration ECG, the complexes are.. - 40mm - 10mm - 30mm -60mm
10mm
When focusing the microscope, one should begin with which objective?
10x
Thoracic vertebrae serve as the posterior attachment points for _____ pairs of ribs
12
How long may an address change service remain in effect? - 1 month - 2 months - 12 months - 18 months
12 months
at what age should children have their first MMR vaccination
12-15 months
The average adult respiration is..
12-20 per minute
Accounts are considered delinquent after how many days?
120 days
Approximately how many muscles are there in the human body?
600
Which of the following needles has the widest lumen? - 19 gauge - 21 gauge - 22 gauge - 25 gauge
19 gauge
In what year did the Joint Commission begin requiring operational linkages between risk management and quality assurance? - 1999 - 1979 - 1969 - 1989
1989
a physician who dispenses narcotic drugs , must keep narcotic records for ____ years
2
Which of the following vacuum tubes provides least vacuum draw? - 10 ml - 7 ml - 4.5 ml - 2 ml
2 ml
How long must equipment cleaning and maintenance records be kept on file?
2 years
How long should an instrument be boiled to ensure the destruction of most microbes? - 15 minutes - 20 minutes - 30 minutes - 10 minutes
20 minutes
The appropriate gauge needle to use when performing phlebotomy of veins in the forearm is..
20 or 21 gauge
How many bones are in the human body?
206
The number of bones in the body is..
206
Which of the following gauge needles is generally used for venipuncture?
21 to 23 gauge
What needle gauge should be used for children? - 20 gauge multisample - 21 gauge multisample - 23 gauge butterfly - 25 gauge butterfly
23 gauge butterfly
In order to accomplish sterilization, the autoclave should reach..
250F - 270F
Normal oral temperature is 98.6 F. The equivalent Celsius temperature is...
37.0 C
Which of the following is a glucose procedure that is collected 2hrs after a carb meal? - stat glucose - GTT - 2hr postprandial - POCT glucose
2hr postprandial
A physician's DEA number is renewed with the DEA every..
3 years
Following sterilization by autoclaving, the items remain sterile for how long?
30 days
If serum is to be analyzed, and an SST tube is used, the blood must be allowed to clot for how long before centrifugation?
30 minutes
When using the microscope with a 10x ocular and the 40x objective in place, the total magnification is
400x
The bank statement shows a balance of $4,050.00 Outstanding deposits total $1,025.00, and outstanding checks total $700.00. The checkbook balance should be which of the following? - 3725 - 5775 - 2325 - 4375
4375
When testing a person's skin for allergens using patch testing, tiny amounts of allergens are placed on stainless steel discs and applied to the back. How many hours later is the skin under the discs assessed for reaction?
48
How many types of variables are used for demographic segmentation?
5
Under the controlled substance act, how many schedules are there?
5
COBRA requires that government claim forms and attachments be maintained for at least how many years
5 years
When using a standard white blood cell pipette for determining a white blood cell count, the total number of cells counted is multiplied by..
50
How many functions does the skeleton serve in the body?
6
How many mL is in 2 ounces?
60mL
The normal pulse rate for a newborn is..
70-190
Medicare pays..
80 percent
What percent of the approved amount will Medicare pay after the deductible is satisfied?
80%
For password management, it is recommended that passwords expire every..
90 to 120 days
Part _____ of Medicare is for hospital coverage, and any person who is receiving monthly Social Security benefits is automatically enrolled
A
If blood calcium levels are low, the parathyroid glands sense the decrease and secrete more parathyroid hormone to increase calcium release from the bones and increase calcium uptake into the bloodstream. This is an example of..
A negative feedback loop
For anyone to practice medicine without a license, except in a few special circumstances, is..
A criminal offense
An electrocardiograph is..
A device to monitor electrical heart activity
Which of the following is a true statement? - It is acceptable to use postcards for collection purposes - Collection letters should be signed by the provider - A dun message is a reminder regarding the payment of a debt - Patients should pay for care in full and be reimbursed by their insurance company
A dun message is a reminder regarding the payment of a debt
Which of these patients should NOT be given a vaccine? - A five year old with a fever - A 65 year old - A two year old - A teenager with a sprained ankle
A five year old with a fever
Which of the following is a sign of an accidental arterial puncture during the venipuncture procedure? - The blood will be blue - No blood flows into the tube - The needle is pushed out of the arm - A rapidly forming hematoma
A rapidly forming hematoma
A person who is going through divorce may be suffering from what? - An independent crisis - A situational crisis - A dependent crisis - A community situational crisis
A situational crisis
Which of the following is a sign that a person is afebrile? - A temperature of 98.6F - A temperature of 100F - Active seizures - None of the above
A temperature of 98.6F
The lithotomy position is used when a patient is having..
A vaginal examination
A goiter is..
A visible swelling of a thyroid gland
Lisinopril is a type of.. - Beta-blocker - Calcium channel blocker - Diuretic - ACE inhibitor
ACE inhibitor
Which of the following is a portable device that is used to employ electrical currents to stimulate the heart in response to cardiac arrhythmias? - CRP - AED - CPR - ECG
AED
When sterilizing equipment in an autoclave, which of the following is NOT true? - All hinged equipment needs to be closed - Sharp points must be wrapped in gauze - All packaging should be labeled with the name of the equipment, date of sterilization, and the name of the person performing the sterilization - All of the above
All hinged equipment needs to be closed
A.I.D.S are the initials for..
Acquired Immune Deficiency Syndrome
Patient no shows and cancellations should be documented to protect physicians from potential charges related to..
Abandonment
The premature termination of pregnancy before the embryo or fetus is able to exist on its own is..
Abortion
The type of wound caused by scraping of the outer layers of the skin is a.. - Incision - Abrasion - Contusion - Laceration
Abrasion
provider agrees to accept the insurer's payment as payment in full for the service provided
Accept assignment
The medical practice has received payment from a patient. Which of the following will be reduced? - Accounts payable - Accounts receivable - Accounts payable and accounts receivable - None of the above
Accounts receivable
What is the thickest and strongest tendon that attaches a muscle in the calf of the leg to the heel bone?
Achilles
A medical note added subsequent to the original note that will be supplement the clinical information is..
Addendum
What are the ABCs of life support?
Airway, Breathing, Circulation
Persons incapable of forming melanin are called..
Albino
Document used to notify a Medicare beneficiary that it is either unlikely that Medicare will pay or certain that Medicare will not pay for the service they are going to be provided
Advance beneficiary notice
Results from a tuberculosis test are read..
After 2 or 3 days
PC means
After meals
When placing a petri dish inside an incubator, the petri dish should be placed..
Agar side up
Ultrasound waves are disrupted by..
Air and gas
What precautions should be taken when treating patients with tuberculosis?
Airborne precautions
To establish eligibility for the medicaid patient, you must check their.. - Social security - ID - Policy number - All of the above
All of the above
Which of the following may precipitate individual attacks of asthma? - Inhalation of cold air - Volatile irritants from organic solvents - Exposure to mists and dusts - All of the choices
All of the choices
The maximum amount an insurer will pay for any given service
Allowed amount
In ICD-10-CM formatting, the first character is which of the following? - Numeric or alpha - Alpha - Roman numeral - Numeric
Alpha
_____ are the building blocks of all body cells
Amino acids
A condition indicating that certain elements are lacking in the blood
Anemia
How often is the physician's narcotic license renewed?
Annually
The first way to communicate courtesy to the telephone caller is to..
Answer promptly, identify yourself, and ask how you may help them
What should be avoided by a medical assistant?
Arguing with a patient
The word part peri means
Around
which classification of drugs prevents or decreases clotting?
Anticoagulant
Drugs used to prevent the clotting of blood are..
Anticoagulants
An agent given to counteract an unwanted effect of a drug is called..
Antidote
What type of drug is used to inhibit the growth of malignant cells? - Antineoplastic - Antiarthritic - Antifungal - Anti-inflammatory
Antineoplastic
What are agents of sanitization that are used on the skin called? - Antibiotics - Antigens - Antiseptics - Nitrous oxide
Antiseptics
Which of the following pulse sites require a stethoscope to take the pulse? - brachial - carotid - apical - femoral
Apical
Pain felt in the lower right quadrant is associated with the..
Appendix
A patient bleeding heavily from a wound on the forearm, you should..
Apply direct pressure
A patient is bleeding heavily from a wound on the forearm, you should..
Apply direct pressure
Hemostatic forceps
Are used to clamp off small vessels and bleeders
PRN means..
As needed
A call is ringing on another line; the medical assistant should do which of the following? - ask the first caller if they can hold. If yes, answer the second line, ask them if they can hold. If yes, return to the first caller. - yell to the back office for someone to answer the phone - allow the line to ring until the first call is completed - put the first caller on hold, answer the ringing line, and say "Please hold," then return to the first caller
Ask the first caller if they can hold. If yes, answer the second line, ask them if they can hold. If yes, return to the first caller
In performing a treatment without the patient's informed consent, the physician runs the risk of a suit for..
Assault and battery
What is the difference between assault and battery?
Assault is the threatening to touch or touching a patient without permission. Battery is violence toward a patient
Which of the following is the first step in developing a teaching plan for patient education? - document patient learning - assess learning needs - evaluating patient learning - developing learning objectives
Assess learning needs
Gathering information about a pt present health care needs and abilities in prep for a new diet - implementation - planning - assessment - evaluation
Assessment
The authorization, by signature of the patient, for payment to be made directly by the patient's insurance to the provider for services
Assignment of benefits
A patient is wheezing and coughing frequently; they are most likely exhibiting signs of?
Asthma
A record of transaction that identifies by which person or persons and at what time and day an electronic record was accessed in order to maintain accountability for the security of the information as it is accessed
Audit trail
The examination technique used to listen to internal body sounds is..
Auscultation
Part _____ of Medicare is for payment of other medical expenses, including office visits, X-ray and laboratory services, and the services of a provider in or out of the hospital
B
The agar plate used for a throat culture is which of the following? - BAP - MAC - EMB - PEA
BAP
The abbreviation for blood pressure is..
BP B/P
Which of the following substances are measured to test kidney functions? Select all that apply - BUN - Creatine - Bilirubin - Albumin
BUN Creatine
Which of the following is a sign of decomposing urine? - pH becomes alkaline - Bacterial growth - Acetone multiplies - Increase in white blood cells
Bacterial growth
A terminal patient says that he will believe in God if God will grant him more time. This is an example of..
Bargaining
Which of the following may happen if the skin area is abraded when setting up an EKG? - no base line - intermittent signal - base line wander - high amplitude
Base line wander
Which of the following is an action to create benefit or good? - Beneficence - Justice - Nonmaleficence - Veracity
Beneficence
Person entitled to benefits of an insurance policy
Beneficiary
A tumor that is non-progressive and not life threatening is considered..
Benign
What is the estimated risk for infection of Hepatitis C after a needlestick injury? - Between 3-4% - Less than 1% - Between 1-2% - Between 2-3%
Between 1-2%
Intercostal refers to
Between the ribs
a patient's urine is yellow orange. which of the following substances would be found in urine? - protein - glucose - nitrate - bilirubin
Bilirubin
lipid test include all of the following, except - HDL - Bilirubin - LDL - Triglycerides
Bilirubin
When a small sample of tissue is taken from the body and is sent to a clinical laboratory to be examined or studied, it is called..
Biopsy
Gray tubes are used for
Blood alcohol and glucose
The color of the evacuated tube stopper is gray. The collected blood specimen is most likely being tested for..
Blood glucose
With patients whose blood is very difficult to draw, what can you use as a tourniquet?
Blood pressure cuff
Mono test ordered for 17 y/o pt. What test should one do?
Blood test
Which of these is a precise nuclear medicine procedure using small amounts of a radioactive substance that are injected into a vein to help diagnose the presence of disease based on structural appearance? - X-ray - MRI - CT scan - Bone scan
Bone scan
When measuring a blood pressure, the MA would typically place the stethoscope over which artery?
Brachial
A subdivision of the brain that consists of medulla, pons, and mid-brain, located between the spinal cord and the cerebrum is called the..
Brainstem
A large blister
Bulla
Which symbol is located to the side of a code number, indicating a new procedure? - bullet - plus sign - circle with a slash - asterisk
Bullet
What is the latest date an employer may give the employee their W-2 form?
By January 31st
Atrial arrhythmias include which of the following? - WBC - CBC - PCV - PAT
CBC
Part ______ is the segment of Medicare that enables beneficiaries to select a managed care plan as their primary coverage.
C
Which of the following are minute blood vessels that convey blood from the arterioles to the venules? - Arteries - Veins - Bronchioles - Capillaries
Capillaries
The smallest blood vessel is the..
Capillary
Which is an ideal sample for many screening tests that require a very small amount of blood? - Arteriole blood - Venous blood - Bronchiole blood - Capillary blood
Capillary blood
The health care provider is paid a fixed amount per member per month for each patient who is a member of a particular insurance organization regardless of whether services were provided
Captation
One complete heartbeat, combining the contraction and relaxation phases is known as the..
Cardiac cycle
Practice guidelines are also knows as..
Care plans
Which of the following information is included on a patient encounter form? - Place of employment - Care received - Gender - Age
Care received
Wrist
Carpal
The company who provides the policy
Carrier
A gradually developing cloudiness of the lens, occurring most frequently in persons over 70 years of age is..
Cataracts
Glucagon does which of the following: - Reduces the levels of insulin in the blood - Reduces the levels of glucose in blood - Causes cells to release glucose into the blood - Increases the levels of insulin in the blood
Causes cells to releases glucose into the blood
Tissues are composed of
Cells
Tissues are composed of..
Cells
When processing specimens, which instrument rotates at variable rates of speed to separate components of the blood?
Centrifuge
What equipment is used to separate blood cells from plasma cells?
Centrifuges
The medical term for headache is..
Cephalalgia
After suffering a brain injury, a patient has trouble balancing and maintaining posture. What part of the brain was most likely injured?
Cerebellum
A patient has facial drooping and weakness on one side of the body. The patient is most likely exhibiting signs of..
Cerebrovascular accident
Another term for encounter form
Charge slip
A patient is found unconscious. The first thing you should do is..
Check for a pulse
Gold tubes are used for
Chemistry
Green tubes are used for
Chemistry
Red tubes are used for
Chemistry
Reg/gray tubes are used for
Chemistry
Where is the pectoralis major muscle located?
Chest
The main reason why a patient is seeking medical care is referred to as.. - assessment - symptoms - chief complaint - observation
Chief complaint
A lipid profile includes testing for
Cholesterol
Good sources of vitamin C are..
Citrus fruits
The purpose of records management includes which of the following? - risk management - classifying illnesses - patient billing - proof of coding
Classifying illnesses
The collar bone is also known as the
Clavicle
The collar bone, a slender bone, one on each side of the body, connecting the breastbone to each shoulder is called the..
Clavicle
CLIA stands for
Clinical Laboratory Improvement Amendments
In order to inflate the blood pressure cuff, the valve is turned..
Clockwise
Which of the following may indicate a urinary tract infection? Select all that apply - Cloudy urine - Pale yellow urine - Fruity smelling urine - Foul smelling urine
Cloudy urine Foul smelling urine
Scheduling patients for specific types of visits or procedures at specific times
Clustering
Which method of appointments scheduling streamlines evaluations of patients with similar complaints? - Clustering - Wave - Single-booking - Double-booking
Clustering
What is the set amount a patient must pay each time they see a medical provider?
Co-pay
Light blue tubes are used for
Coagulation studies
A percentage that a patient is responsible for paying for each service after the deductible has been met
Coinsurance
Breaking of the distal end of the radius
Colles
A patient calls the office and states they have received a blunt injury to the eye. You should advise them to..
Come in as soon as possible to have the eye checked
Blue Cross and Blue Shield health insurance plans are generally well-known examples of early years of.. - Employer-sponsored insurance plans - Health maintenance organizations - Commercial health insurance plans - Indemnity-type insurance plans
Commercial health insurance plans
More than one fracture line and several bone fragments
Comminuted
When broken bone protrudes through the skin's surface
Compound
When one encounters a baffling term, you should..
Consult a dictionary
What type of insurance plan typically has high deductibles and lower monthly premiums? - Self-insured health plans - Government-driven health plans - Provider-driven health plans - Consumer-driven health plans
Consumer-driven health plans
CCR is the abbreviation for
Continuity of care record
An insurance policy clause that restricts the overpayment of benefits when an insured has more than one policy is called which of the following? - Assignment of benefits - Co-payment - Exclusions - Coordination of benefits
Coordination of benefits
Procedures insurers use to avoid duplication of payment on claims when the patient has more than one policy. One insurer becomes the primary payer, and no more than 100 percent of the costs are covered.
Coordination of benefits
A specified amount the insured must pay toward the charge for professional services rendered at the time of service
Copayment
The body is divided into front and back by which of the following planes? - Transverse - Sagittal - Coronal - Mid-sagittal
Coronal
Which of the following root words means skin? - Crani - Cere - Carp - Cutane
Cutane
Which class of drugs are used to treat and control inflammation?
Corticosteroids
A 54 year old male has diabetes mellitus. What laboratory result is most likely to be elevated? - creatine - calcium - rheumatoid factor - prothrombin
Creatine
Which type of claim is automatically forwarded from Medicare to a secondary insurer after Medicare has paid its portion of a service? - Crossover claim - Private pay - Medicaid claim - Electronically tracked claim
Crossover claim
Impetigo or eczema
Crust
What resource should you use to look up the code for evaluating and managing a patient for symptoms of bronchitis?
Current Procedural Terminology
What is the fee that a provider most frequently charges for a service called? - reduced fee - customary fee - allowed fee - reasonable fee
Customary fee
Medicare Part _____ was created to provide coverage for both generic and brand-name drugs
D
The pre-determined amount of money paid by the patient before an insurance company pays
Deductible
The opposite of superficial is..
Deep
Why might it be difficult to draw blood on an obese patient?
Deep veins may be more difficult to palpate
Which form is attached to claims submitted to Tricare/CHAMPVA for ICD-9-CM codes of 800 to 959? - DD form 2517 - DD form 1251 - DD form 3257 - DD form 3521
DD form 2517
^ is the proofreading symbol for which of the following? - Leave as is - Flush left - Delete - Close up
Delete
Person covered under a subscriber's insurance policy
Dependent
Broken piece of skull is driven inward
Depressed
Which of the following is the controlled scraping of the top layers of the skin to remove scars from acne or accidents? - Microdermabrasion - Ablation - Inflation - Dermabrasion
Dermabrasion
What layer of the skin contains the sweat and sebaceous (oil) glands?
Dermis
A papanicolaou smear is used to..
Detect cervical cancer
A chronic disease of insulin deficiency of resistance..
Diabetes Mellitus
Method of determining reimbursement from medical insurance according to diagnosis on a prospective basis
Diagnosis-related group
The most important muscle to aid in breathing is the..
Diaphragm
A condition characterized by frequent liquid stools is known as..
Diarrhea
Which type of joint is a moveable joint, such as a knee or elbow? - Diarthrosis - Fibrous - Amphiarthrosis - Cartilaginous
Diarthrosis
The opposite of ventral is..
Dorsal
The same appointment time is given to two or more patients
Double-booking
What is the proper method of correcting errors in a paper medical record? - Use Wite-Out and reenter the information - Errors cannot be corrected - Write the correct information in red ink directly above the incorrect information - Draw a single line through the error, date, and initial
Draw a single line through the error, date, and initial
Which agency is responsible for the enforcement of the Controlled Substances Act?
Drug Enforcement Administration
What type of appointment is appropriate for an acute needs patient? - by end of week - during buffer times - patient preference - next day
During buffer times
Negligence requires which of the following elements? - poor scheduling - inconvenience - timeliness - duty
Duty
When collecting specimens for a white blood count, you would use a tube that contained..
EDTA as an anticoagulant
Which health plan allows you to see specialists without a referral and does not pay for out-of-network providers, except in the case of an emergency?
EPO
When the infant reaches around the age of one year or starts to walk, blood should be obtained from his or her finger. In rare instances the ________________ has been used to obtain a specimen.
Earlobe
The word part phago means to..
Eat
The word indicating the date medical insurance coverage begins is
Effective
Conducting away is referred to as..
Efferent
The cranium is actually a fusion of cranial bones, with the vital function of protecting the brain from injury. How many cranial bones are there?
Eight
For the first 2(two) months, the unborn child is referred to as a/an..
Embryo
Which of the following suffixes means blood condition? - Emesis - Emia - Ectomy - Edema
Emia
The ability to understand and share the feelings of another
Empathy
What is the medical term for inflammation of the cerebellum?
Encephalitis
A record of information obtained during a health care visit, usually a preprinted document, that designates what services and/or procedures are performed and at what level of acuity those services should be billed
Encounter forms
A suffix is the..
Ending of a word
The type of physician that would diagnose and treat disease and malfunctions of the glands of internal secretion is a(n)..
Endocrinologist
What medical specialist would a patient with hypothyroidism see?
Endocrinologist
Atriomegaly refers to
Enlargement of the atrium of the heart
Atriomegaly refers to..
Enlargement of the atrium of the heart
Inflammation of a forearm tendon
Epicondylitis
The outer most cellular layer of skin is called..
Epidermis
What prevents food from entering the trachea?
Epiglottis
A seizure disorder affecting 1 to 2 percent of the population and is associated with electrical impulses from the neurons of the brain is known as..
Epilepsy
The medical term for nosebleed is..
Epistaxis
Oxygen is distributed in the cells of the body by.. - platelets - plasma - erythrocytes - leukocytes
Erythrocytes
Which structure connects the mouth with the stomach?
Esophagus
Qd means..
Every day
Which of the following is a managed care organization? Select all that apply - Exclusive Provider Organization - Preferred Provider Organization - None of the above - Health Maintenance Organization
Exclusive Provider Organization Preferred Provider Organization Health Maintenance Organization
Scrape or burn
Excoriation
Which of the following should you do to calm the fears of a child before you draw their blood? - Tell them it will not hurt - Ask the parent to hold the child still - Explain what you will be doing - Show them the needles you will be using
Explain what you will be doing
Provides information to the patient about how an insurance claim from a health provider (such as a doctor or hospital) was paid on his behalf
Explanation of benefits
Which of the following information must be included on a sterilization log? - Date of manufacture - Exposure time - Date of purchase - Physician signature
Exposure time
What act prohibits the unfair employment practices regarding people over 40 years of age? - ADA - FMLA - FLSA - ADAE
FMLA
A patient in the prone position is lying..
Face down
A list of predetermined payment amounts for professional services provided to patients
Fee schedule
Palpation is done by..
Feeling a part with the hand
In the disease Duchenne's Dystrophy, the gene is carried by
Females
The longest bone in the body is the
Femur
The longest bone in the body is the..
Femur
Chronic musculoskeletal condition characterized by widespread pain
Fibromyalgia Syndrome
A patient spills hot tea on her lap. The area is painful and red, but there are no blisters. This is a sign of a..
First degree burn
When is the most appropriate time to request a patient to collect a sputum specimen? - first thing in the morning - anytime during the day is acceptable - after the noon meal - just before bedtime
First thing in the morning
Athlete's feet, hand dermatitis
Fissure
Skull bones are considered..
Flat bones
Time slots that are blocked off in a provider's schedule
Flex time
Time slots that are blocked off in the scheduled may be referred to as _____ , which can be used to return patient phone calls.
Flex time
Which nutrient should women take to prevent spinal and brain birth defects?
Folic acid
An infection of the hair follicle with the information of a pustule is..
Folliculitis
A governmental agency having legal responsibility for enforcing proper drug manufacture and clinical use is called..
Food and Drug Administration/ FDA
All body tissues must have _____ to survive
Food and oxygen
Intradermal injections are usually given..
For allergy testing
What position should you put a patient in if they're having trouble breathing when lying on their back?
Fowler's position
If poor records are kept and a physician fails to report all income or deductions correctly, to the IRS, he is open to a charge of..
Fraud
This bone forms the forehead and bony sockets which contains the eyes
Frontal
Size of the needle is expressed by
Gauge numbers
anaphylactic shock involves..
General allergic reaction to a foreign substance.
Applying this results in different payment amounts, depending on the location of the provider's practice, and amounts can vary from state to state and even within the same state, depending on whether the location is considered urban or suburban
Geographic practice cost index
Which of the following filing systems is common in research activities, yet uncommon in health care organizations? - phonetic - geographical - electronic - numerical
Geographical
what action do you take if you have a critical value result on a patient?
Get the information to the physician as soon as possible
A condition for excessive intraocular pressure with results in atrophy of the optic nerve is..
Glaucoma
A fragile organism called gonococcus bacteria causes..
Gonorrhea
The most common bacteriologic stain is..
Gram stain
Bone will crack under pressure but will not break all the way through
Greenstick
An insurance contract written for a company for its employees is..
Group coverage
Metastasis refers to
Growth from cancer cells from one tissue to another
The privacy of personal health information contained in all prescriptions, whether written or electronic, is protected by..
HIPAA
Which of these is the appendage of the skin? - Adrenal glands - Muscles - Hair - Lymph nodes
Hair
What is the number one defense against disease transmission?
Handwashing
If a patient alerts you that they may faint while venipuncture being performed, it is best to - have the patient standing up - have the patient lying on the examination table - not draw their blood - have the patient sitting down in a chair
Have the patient lying on the examination table
If a patient begins to feel faint during a venipuncture procedure, the medical assistant should..
Have the patient put her head between her knees and hold the smelling salt under
What action should you perform to open the airway of an unconscious person?
Head-tilt/chin thrust or jaw thrust maneuver
Which of the following permits the printing of identical information at the top of each page? - justification - header - pagination - orphans
Header
Pays for medical expenses; can be paired with a standard or high-deductible health plan
Health reimbursement arrangement
A tax-sheltered savings account, with contributions from the employer and employee, which can be used to pay for medical expenses
Health savings account
Another name for myocardial infarction is..
Heart attack
A counting chamber utilized in manual microscopic methods is called a..
Hematocytometer
Lavender tubes are used for
Hematology
The abnormal hemoglobin molecule responsible for sickle cell anemia is which of the following? - Hemoglobin S - Hemoglobin F - Hemoglobin C - Hemoglobin A
Hemoglobin S
Liver enlargement is referred to as
Hepatomegaly
Spasmodic contractions of the diaphragm, followed by spasmodic closure of the space between the vocal chords, causes a.. - Hiccough - Cough - Sneeze - Laugh
Hiccough
Occult means..
Hidden
Hypertension is also referred to as..
High blood pressure
The pelvic girdle provides the structure for the _____ area
Hip
Under the skin is referred to as..
Hypodermic
Low blood sugar is..
Hypoglycemia
Which type of organization of affiliated providers offers joint services to subscribers? - ISD - POS - IDS - EPO
IDS
Patients taking Warfarin will be monitored using what test?
INR
Which of the following root words means dry? - Hemat - Hepat - Hyster - Ichthy
Ichthy
How does collecting demographics on the race and ethnicity of patients improve the quality of care? - Identify and address differences in care for specific populations - Understand how disease impacts various ethnicities - Improve the ability of staff to work with various ethnic groups - Meet diversity requirements set by the federal government
Identify and address differences in care for specific populations
Calling a patient, visiting the patient at home, and asking the patient to complete a questionnaire would fall into which one of the following categories of patient education? - Teaching plan - Cultural considerations - Implementation and evaluation - Learning needs assessment
Implementation and evaluation
New patients must provide the following information except.. - Income - Marital status - Occupation - Age
Income
A commercial plan in which the company (insurance) or group reimburses providers or beneficiaries for services; allows subscribers more flexibility in obtaining services
Indemnity plan
Which type of insurance plans offer access to any licensed doctor or hospital and are generally more expensive? - EPO - PPO - Indemnity plans - HMO
Indemnity plans
An association of independent physicians, or other organization that contracts with independent physicians, and provides services to managed care organizations on a negotiated per capita rate, flat retainer fee, or negotiated fee-for-service basis
Independent practice association
Which group is most likely to have the highest heart rate? - Infants - Toddlers - Teenagers - Adults
Infants
The white blood cell count is useful in determining.. - anemia - infection - coagulation factors - platelet count
Infection
The exam method used to check for conjunctivitis (pinkeye) is:
Inspection
The body's first line of defense against disease is..
Intact skin
A defense against malpractice may include acts of independent agents that stand in the way of the casual connection between the negligent act and the damage suffered. What is this called? - Contributory negligence - Comparative negligence - Intervening cause - Borrowed servant
Intervening cause
The median or sagittal plane divides the body..
Into left and right
A Z-tract injection is an _____ injection given in the gluteal muscle to the buttocks..
Intramuscular
Large amounts in injectable medication, at least 2ml or more, are given
Intramuscularly
What nutrient is important for hemoglobin production?
Iron
When a patient phones the office with a request to see the provider, you should determine the caller's identity, including the correct spelling of his or her name and whether the patient.. - is requesting a copy of his or her medical records - has a balance due from previous visits - is requesting a new provider - is a new or existing patient of the practice
Is a new or existing patient of the practice
When applying a cast, the plaster..
Is applied over a stockinette
When a venipuncture is performed using a lavender top vacutainer tube, the sample
Is commonly used for hematology testing
Serum
Is the liquid portion of whole blood that has been allowed to clot
The purpose of aging the accounts receivable..
Is used to identify past due accounts for collections
A fracture is generally not critical unless (select all that apply): - It occurs in the forearm - A fracture is always critical - It occurs in the pelvis - It occurs in the femur
It occurs in the pelvis It occurs in the femur
Strong, flexible bands of connective tissue called _____ hold long bones together at joints
Ligaments
A listing of specific services rendered and fees charged is a/an
Itemized statement
A wired or wireless connection of computers in a single facility is a(n)..
LAN
Which is a common stereotype associated with persons with communication disabilities? - Disinterest - Indifference - Indigence - Lack of intelligence
Lack of intelligence
The word part megalo means
Large
In what health care setting is tertiary care provided? - Outpatient surgical center - Primary care office - In-patient hospital care - Large regional medical center
Large regional medical center
When performing a differential white blood cell count a basophil will be recognized by..
Large, red-bronze staining granules
The voice box is called the..
Larynx
The opposite of medial is..
Lateral
Tourniquets are available in many materials; however, disposable _____- free ones are the most popular and economical
Latex
Which of the following items should you ask a patient if they have an allergy to prior to drawing a blood sample? - Metals - Latex - Iodine - Antibiotics
Latex
which of the following tubes is used for RBC and WBC counts? - lavender - light blue - green - gray
Lavender
The substance used to prevent x-ray exposure is..
Lead
Which of the following is a record of all fees and payments for each patient? - charge slip - receipt - journal - ledger card
Ledger card
A patient's financial accounts is referred to as
Ledger or ledger card
Fats are sometimes called..
Lipids
Venous stasis ulcer
Lipoma Ulcer
What is the best description of low-density lipoprotein? - a complex molecule consisting of protein and fat like choles - the form in which carbohydrate are stored in the body - lipoprotein of protein/cholesterol remove excess cholesterol - lipoprotein consisting of protein/cholesterol, forms plaque
Lipoprotein consisting of protein/cholesterol, forms plaque
Hepatitis is inflammation of the..
Liver
Which of the following may indicate liver dysfunction? Select all that apply - Low levels of ALT - High levels of Bilirubin - Low levels of ESR - High levels of creatinine
Low levels of ALT , High levels of Bilirubin
A tray for a pelvic examination normally includes..
Lubricant, vaginal speculum, gloves
A patient in the supine position is..
Lying flat on their back with palms and face up
What cells are responsible for targeting and killing pathogens with specific antigens?
Lymphocytes
Freckle Petechia (small hemorrhage spot)
Macule
What is a message transmitted electronically to a post office and then delivered by regular mail called? - telegram - priority mail - express mail - mailgram
Mailgram
If a patient who has complained of chest pain collapses in the office, the medical assistant should..
Make sure the patient is breathless and pulseless before administering CPR
Negligence in the medical profession is called..
Malpractice
Which of the following is a system of health care that integrates the delivery and payment of health care for covered persons by contracting with selected providers for comprehensive health care services at a reduced cost? - Managed care - Affordable Care Act - Fee-for-service - Private pay
Managed care
Facial bones that compose the lower jaw are referred to as
Mandibular bone
For how many days can blood used for certain molecular tests remain stable at room temperature?
Many days
Who believed that there was a hierarchy of needs that motivates human behavior? - Freud - Erikson - Piaget - Maslow
Maslow
What should you reference when handling hazardous substances? - The Book of Hazardous Substances - Material Safety Data Sheets - The Orange Book - Drug Facts and Comparisons
Material Safety Data Sheets
A format for establishing a time schedule for appointments
Matrix
Facial bones that compose the massive upper jawbones are called..
Maxillary bone
An example of a viral disease is.. - ringworm - candidiasis - malaria - measles
Measles
The primary veins located in the antecubital fossa are basilica, cephalic and.. - median cubital - brachial - median cephalic - median capital
Median cubital
A joint funding program by federal and state governments (excluding Arizona) for the medical care of low-income patients on public assistance
Medicaid
Persons who are unable to pay for medical care or who have dependent children may apply for..
Medicaid
Under HIPPA guidelines, the use of electronic transactions are required by Medicare and which of the following? - all third party payors - medicaid - blue cross/blue shield - workers' compensation
Medicaid
Which of the following should be treated as the payer of last resort? - CHAMPVA - Medicare - Medicaid - Tricare
Medicaid
A federal program for providing health care coverage for individuals over the age of 65 or those who are disabled
Medicare
A patient who is 68 years old is most likely covered by what type of insurance?
Medicare
Private insurance to supplement Medicare benefits for payment of the deductible, copayment, and coinsurance
Medigap
Malignant melanoma is a neoplasm that develops from the pigment producing _____
Melanocytes
An inflammation of the meninges of the brain and spinal cord due usually to a bacterial infection from the ears, sinuses, lunges, or brain
Meningitis
What is the abbreviation for right eye?
O.D
Palm area of the hand
Metacarpals
Instep of the foot
Metatarsals
Which of the following medications would most likely be prescribed to a diabetic patient? - Zocor - Zoloft - Albuterol - Metformin
Metformin
Which laboratory department deals with the identification of pathogens? - chemistry - microbiology - hematology - immunohematology
Microbiology
Galactose is a product of the digestion of..
Milk
Which of the following indicates how missed appointments are recorded in an electronic health record? - missed appointments are recorded in a ledger - missed appointments are automatically stored as an audit trail - missed appointments are manually recorded - missed appointments are not recorded
Missed appointments are automatically stored as an audit trail
What is the abbreviation for left eye?
O.S
Scheduled the same as wave but with the exception of scheduling patients in the last 30 minutes at 10 to 20 minute intervals
Modified wave
What is the largest normal WBC? - Monocyte - Lymphocyte - Neutrophil - Basophil
Monocyte
The three main groups of carbohydrates are..
Monosaccharides, Disaccharides, and Polysaccharides
What test is designed to detect the heterophil antibody associated with infectious mononucleosis?
Monospot
how many bloodborne pathogens may be transmitted from contaminated needles if the person drawing blood sustains a needlestick injury - more than 20 - more than 50 - less than 10 - between 10-20
More than 20
Which condition may be treated by placing a medicinal patch on the skin? - Motion sickness - Cancer - Obesity - Blood clots
Motion sickness
In proofreading, the symbol " [ " means which of the following? - move right - move left - move down - move up
Move left
During galvanic electric stimulation the patient..
Must be attended to at all times
The following may affect pulse oximetry reading (select all that apply): - Bright lights - Nail polish - Fake nails - Movement
Nail polish , Fake nails
If a carotid pulse is taken, it is taken at the
Neck
If a carotid pulse was taken, it was taken at the..
Neck
When you are asked to take a cervical x-ray, you would take film of the..
Neck region
You forget to turn a patient over on a regular basis and the patient develops pressure ulcers; you may be found guilty of?
Negligence
Which term means nerve pain? - Neurology - Neuralgia - Neuritis - Neuroplasty
Neuralgia
Which medical specialist cares for people who are recovering from a stroke?
Neurologist
Which type of white blood cell is responsible for killing bacteria?
Neutrophils
How long can a tourniquet be left on
No longer than 1 minute
Identify which form of punctuation should be used inside the parentheses. You have probably already heard that ( ) we will be moving downtown next year. - colon - semicolon - comma - no punctuation
No punctuation
term used to describe a visit in which a patient fails to present for examination without giving the provider advance notice
No-shows
Wart Epidermal inclusion cyst
Nodule
A patient calls the office and says that they have hives after taking their prescribed medication. What should you do? - Tell the patient to call 911 - Tell the patient that this is a normal reaction - Tell the patient to take an antihistamine - None of the above
None of the above
A white blood cell count 6000 per mm3 indicates?
Normal WBC count
If a client does not respond to communication, the medical assistant should do which of the following? - Notify the provider - Ignore the situation - Keep trying - Write a note in the client's chart
Notify the provider
The branch of medicine which uses radionuclides in the diagnosis and treatment of a disease is
Nuclear
to blot out; leave no trace; destroy
Obliterated
The macroscopic examination of urine consists of..
Observing the color and character
Which of the following situations should receive first priority? - Chest pain - Occluded airway - Forearm circulation - Seizure
Occluded airway
OSHA stands for
Occupational Safety and Health Administration
Where is the apical pulse located?
On the apex of the heart
Epi-pens should be injected..
On the outer thigh
You are performing chest compressions on a 2 year old. How deep should the best compressions be?
One third anterior-posterior chest diameter
Providers who sign a contract with Medicare to be a participating provider receive payment directly from Medicare for services rendered. Providers who choose not to be a participating provider can charge what amount of the Medicare participating provider fee schedule amount for the service rendered? - Up to 100 percent of the participating provider fee schedule amount for the service rendered - Up to the patient's Medicare deductible only - Only 15 percent above the participating provider fee schedule amount for the service rendered - His or her published rate up to three times the amount of the participating provider fee schedule amount for the service rendered
Only 15 percent above the participating provider fee schedule amount for the service rendered
Which of the following is the surgical removal of an ovary? - oophorectomy - salpingectomy - ovectomy - ovariostomy
Oophorectomy
Patient sign in upon arrival and are seen by the provider in that order
Open hours
The disadvantages of this scheduling method are long wait times for patients and inefficient use of physicians times
Open hours scheduling
An instrument to view the eye is an
Ophthalmoscope
Which of the following suffixes mean vision? - Oma - Paresis - Opia - Orexia
Opia
5 places to check temperature
Oral, Axillary, Tympanic, Temporal, Rectal
Which of the following is not allowed on a clear liquid diet? - Coffee - Fat free broth - Orange juice with pulp - Water
Orange juice with pulp
The suffix that means discharge of flow is..
Orrhea
Which common form of arthritis results in progressive deterioration of joint cartilage, most often at the hips and knees?
Osteoarthritis
_____ build bones in a process called ossificatrion
Osteoblasts
A metabolic bone disorder affecting primarily post-menopausal women and is characterized by the loss of calcium and phosphate from the bone
Osteoporosis
What metabolic bone disorder, characterized by acceleration of the rate of bone resorption while the rate of bone formation slows down, results in a loss of bone mass?
Osteoporosis
What do muscles require large amounts of to sustain the conversion of glycogen stored in the muscle into energy?
Oxygen
What is a network of physicians and hospitals who contract with employers to provide services to subscribers at a discounted fee called? - HMO - IDS - PPO - EPO
PPO
With which type of insurance plan does the patient receive more comprehensive benefits by using network providers that participate in the plan, and does not require the patient to select a primary care physician? - EPO - PPO - Indemnity plans - HMO
PPO
The process used to trace the direction of the vein is called what?
Palpating
Insulin is secreted directly into the bloodstream by what organ
Pancreas
Elevated nevus (mole)
Papule
which lab department deals with disease producing eggs in specimens taken from the body? - virology - hematology - chemistry - parasitology
Parasitology
The act of giving birth is called..
Parturition
Which of the following may be a cause for a rejected or delayed claim? - Patient eligibility - Diagnosis code - Fee total - Patient total
Patient eligibility
Which of the following should be recorded in a patient's medical record? - questionable information - untrue information - true but irrelevant information - patient statements
Patient statements
The statement "Patients should be advised of what means of communications will be used to contact them regarding medical information, how insurance billing will be handled, any safety procedures they are expected to observe while in the office, and what they can expect from the practice's employees in general" is an example of components contained in the.. - ACA Communications Act - Patient's Bill of Rights - Rights and Responsibilities Act of Healthcare - HIPPA Privacy Standard
Patient's Bill of Rights
A person trained to perform venipuncture is known as a..
Phlebotomist
The skin serves as an organ of ____ in cooperation with the nervous system and the sense of touch
Perception
When performing a capillary puncture, the puncture should be made slightly off-center from the fleshy part of the fingertip, _____ to the fingerprints
Perpendicular
Who of the following is most likely eligible for Medicare? - Dependents of retired military personnel - Children who are uninsured - Dependents of active military personnel - Persons age 65 and older
Persons age 65 and older
Fingers and toes
Phalanges
A physician reports a case of acquired immunodeficiency syndrome (AIDS) to the state. This is called..
Physician's public duty
The "master" gland of the human body is called the..
Pituitary gland
when sorting mail, you should
Place the physician's personal mail on top
Variation in the shape of the red cell would be indicated as..
Poikilocytosis
What produces a wandering baseline in an EKG? Select all that apply - Patient stillness - Proper grounding - Poor electrode/lead contact with the skin - None of the above
Poor electrode/lead contact with the skin
the pulse point locate behind the knee is the.. - femoral - temporal - dosalis pedis - popiteal
Popiteal
Prior approval of insurance coverage and necessity of procedure
Preauthorization
refers to obtaining plan approval for services prior to the patient receiving them; refers to seeking approval for a treatment (surgery, hospitalization, diagnostic test) under the patient's insurance contract
Precertification
refers to the discovery of the maximum amount of money the carrier will pay for primary surgery, consultation service, postoperative care, and so on
Predetermination
Prognosis refers to..
Prediction of outcomes
According to Piaget, children begin to think symbolically and form language skills during what development stage? - Sensorimotor - Preoperational - Concrete Operational - Formal Operations
Preoperational
Occurring first in time, development, or sequence
Primary
United States health care system relies heavily on..
Private health insurance
Which of the following is the most common type of hospital in the United States? - Federal hospitals - Public hospitals - Religiously affiliated hospitals - Private hospitals
Private hospitals
Which of the following is an endoscope? - stethoscope - microscope - proctoscope - thermoscope
Proctoscope
A defense mechanism that involves assigning one's own thoughts or motivations to others is called..
Projection
As a team member, which one of the following are you responsible for? - offering to pay for a patient's medication - promoting competent patient care - volunteering to take patients to their appointments - knowing the tasks for all roles in the office
Promoting competent patient care
What position would you use to examine the back of spine?
Prone
When the amputated stump has healed sufficiently, a(n) _____ (artificial part) may be fitted.
Prosthesis
Which of the following is a function of melanin? - breaks down skin oils - fight skin infections - protect the underlying tissues from damage by the sun - treat cancers of the skin
Protect the underlying tissues from damage by the sun
A chronic inflammatory condition that is recurrent, with alternating periods of remission or increased severity is..
Psoriasis
______ diffuse carbon dioxide from the body to the ______
Pulmonary capillaries, alveoli
Which of the following is defined as the wave of alternating expansion and relaxation of the arterial walls with each contraction of the left ventricle? - blood pressure - respiration - temperature - pulse
Pulse
Acne
Pustule
A word meaning fever is..
Pyrexia
On a normal ECG tracing, the first wave to show downward deflection is..
Q wave
What is the abbreviation for four times a day
Q.I.D
The abbreviation for every hour is..
QH
Ventricular depolarization is represented by which of the following? - QRS complex - P wave - PR interval - ST segment
QRS complex
Inclusive policies, procedures, and practices
Quality assurance
Which of the following is not part of the CLIA main standard provisions? - Quality control - Personnel - Testing - Quality assurance
Quality control
The pulse point located on the thumb side of the wrist is..
Radial
The most common place to take a pulse is at the..
Radial artery
What is the lateral bone of the forearm called?
Radius
Which bone extends from the thumb side of the wrist to the elbow?
Radius
Relapse refers to..
Recurrence of symptoms
Sending a patient to a provider of a different specialty for treatment beyond the scope of practice for the initial practitioner
Referral
A critical illness resulting in the sudden cessation of kidney function is known as..
Renal failure
Which of the following conditions would not result in a physical therapy referral? - reproductive disorders - cardiovascular disease - skin disorders - cerebrovascular accident
Reproductive disorders
Which of the following is not a place a trained assistant would place a blood draw? - Ear - Scalp - Hand - Finger
Scalp
A non-sterile item is introduced into a sterile field, what should you do?
Resterilize instruments and reset the sterile field
What is the chronic inflammation disease that attacks joints and surrounding tissue, and is an intermittent disease with periods of remission?
Rheumatoid arthritis
An instrument to view inside the nose is..
Rhinoscope
Which fungus may affect the scalp (tinea capitis), the body (tinea corporis), or other areas, such as the groin, beard, or feet? - Candidiasis - Histoplasmosis - Ringworm - Onychomycosis
Ringworm
The abbreviation for immediately is..
STAT
What is the document prepared by the manufacturer to describes a substance's physical and chemical characteristics called?
Safety Data Sheet
what may laboratories provide for their employees? - safety and protection - education and training - health and warfare - retirement
Safety and protection
The front of the thigh has the longest muscle of the body, the
Sartorius
A mild hypnotic drug that is relaxing but does not necessarily produce sleep is called?
Sedative
what test is done by the Westergren method? - CBC - Sedimentation rate - Coagulation test - Hemoglobin
Sedimentation rate
Which of the following techniques might be used to increase appointment show rates? - send the patient a text message reminder - ask the patient to enter the appointment into their calendar - give the patient an appointment card at their previous visit - include an appointment notice with the patient's bill
Send the patient a text message reminder
The in vitro study of serum to detect disease by evaluating antigen-antibody reactions is which of the following? - hematology - vitrology - immunology - serology
Serology
How many pairs of ribs are considered "true" ribs?
Seven
A patient comes to the office with severe leg pain. The patient has a history of migraines and COPD. What is the chief complaint?
Severe leg pain
When performing skin prep for surgery, the hair should be..
Shaved in the direction of growth
What viral disease is characterized by itchy and painful skin rashes with blisters and most common in those over 50 years old?
Shingles
A patient that is in the midst of a seizure..
Should be placed on their side with their head turned to the side
A facsimile transmittal cover page..
Should include a confidentiality statement.
Where does tendonitis usually occur?
Shoulder, hip, heel, or hamstrings
A congenital anemia occurring primarily among blacks, which an average of one in ten carry the abnormal gene, is called
Sickle cell
Bradycardia refers to..
Slow heart beat
A complete bone break in which there is no involvement with the skin surface
Simple
A method of scheduling in which only one patient is assigned to one block of time in a visit schedule
Single-booking
The purpose of applying paste or jelly when running an ECG is to reduce
Skin resistance
Incorrect information given that may injure the reputation of another is called
Slander
The digestion of fats occurs mainly in the...
Small intestine
A patient with hypertension is most likely put on what diet?
Sodium restricted diet
A technique that employs high-frequency, inaudible sound waves which bounce off body tissues and then recorded, is called..
Sonogram
In which method of charting is a practitioner given their own page where they write information on diagnosis, treatment, etc.
Source oriented medical record
The break winds around the bone
Spiral
Occasionally, too much stress is applied to skeletal muscles while exercising or participating in athletic activities. When this happens, it is referred to as..
Strain
In the anatomical position =, the patient..
Stands erect
which of the following items is NOT necessary for a routine patient exam? - Opthalmoscope - Percussion hammer - Sterile gloves - Tongue depressor
Sterile gloves
To remove all microorganisms and their spores from an object, you should ___ the object
Sterilize
Auscultation is done by using a(n)
Stethoscope
Auscultation is done by using a..
Stethoscope
An agent which excites and promotes functional activity is called..
Stimulant
In which of the following scheduling systems is a patient given a specific appointment time? - wave system - double-booking system - stream system - modified wave system
Stream system
Appointments are scheduled for a particular amount of time based on patient need
Streaming
When used well, which type of appointment scheduling method may keep a steady flow of patients with the most effective use of time slots? - Wave - Modified wave - Streaming - Clustering
Streaming
Pathology is the..
Study of disease
Physiology is the..
Study of the function of living organisms
An injection that is given at a 45 degree angle is a
Subcutaneous
The person who has been insured; an insurance policy holder
Subscriber
A mysterious condition which kills apparently healthy infants between the age of 4 weeks and 7 months is known as..
Sudden Infant Death Syndrome
Glycosylated molecules are elevated when the blood contains a high amount of which of the following? - Sugar - Iron - Protein - White blood cells
Sugar
Glucose tolerance test is a test for
Sugar metabolism
What position should you put a patient in to examine their abdomen?
Supine
The first sound heard when taking blood pressure is
Systolic pressure
The first sound heard when taking blood pressure is..
Systolic pressure
The abbreviation fro three times a day is..
TID
A patient with a rapid pulse has..
Tachycardia
Ankle
Tarsal
An inflamed condition of the tendon and tendon muscles
Tendonitis
Painful inflammation of the tendon
Tendonitis
Another name for epicondylitis is
Tennis elbow
What is the name of the legislation that passed in 2010 which mandates minimum coverage that must be offered by every health insurer and requires every American to purchase health insurance, or face fines, taxes and penalties? - The Affordability and Accountability Act - The Affordable Care Act - The Patient- Centered Medical Home Act - The Health Insurance Portability and Accountability Act
The Affordable Care Act
Which act regulates the collection, dissemination, and use of consumer information, including consumer credit information.. - The Truth in Lending Act (TILA) - None of the above - The Fair Credit Reporting Act (FCRA) - The Fair Debt Collection Practices Act (FDCPA)
The Fair Credit Reporting Act (FCRA)
Which of the following health care systems consists of a system paid for by higher taxation and patients are allowed to choose their own doctor or hospital? - The Private Insurance System - The Beveridge Model - The Bismarck Model - The National Health Insurance Model
The National Health Insurance Model
Which act allows individuals to buy health care plans through a health exchange or health care marketplace? - The COBRA act - The Patient Protection and Affordable Care Act - The Family and Medical Leave Act - None of the above
The Patient Protection and Affordable Care Act
Delinquent accounts are often organized by?
The age of the account
Proximal
The opposite of distal
The part of the syringe and the needle that may be touched is..
The outside of the barrel
The major purpose of the MSDS is.. - to provide information to clean up spills - to provide information to protect employees and patients - to complete all OSHA requirements - to guide PPE use identifying hazardous chemicals and proced
To complete all OSHA requirements
The first step in treating a chemical acid burn on the skin is..
To flush the skin with water
The appointment scheduling system should reflect the needs of which of the following? - the billing department - the staff - the health care provider - the insurance company
The health care provider
Oral temperatures should not be taken if (select all that apply): - The patient is receiving oxygen or breathing through the mouth - The patient has a sore mouth - The patient is under 4 or 5 years old - The patient has a seizure disorder
The patient is receiving oxygen or breathing through the mouth The patient has a sore mouth The patient is under 4 or 5 years old The patient has a seizure disorder
Why might it be difficult to draw blood from an elderly patient? - The veins of an elderly patient are more prone to roll - Blood flow is slowed down in an elderly patient - The patient may have a higher sensitivity to pain - The skin becomes thin and blood vessels become weaker
The skin becomes thin and blood vessels become weaker
A diagnostic technique which affects regions of heat and cold in the body is..
Thermography
A patient with a burn injury on the arm feels no pain. The patient is most likely suffering from..
Third degree burns
refers to the legal obligation of third parties (e.g., certain individuals, entities, insurers, or programs) to pay part or all of the expenditures for medical assistance furnished under a state plan
Third-party liability
a phrase coined to indicate payment of services rendered by someone other than the patient.
Third-party reimbursement
Incision into the chest wall is referred to as..
Thoracotomy
Which of the following is removed with forceps or tweezers at the mouth part? - Tick - Scabies - Flea - Mites
Tick
The amount of air inhaled and exhaled in one normal breath is..
Tidal volume
What requires standardized electronic data interchange when protected health information is involved, including standards concerning the protection and security of personal health data - title IV - title II - title I - title III
Title II
Why should a patient avoid food and fluids before surgery?
To prevent a patient from vomiting and aspirating food or fluids during surgery
What is used to measure ocular pressure?
Tonometer
Neck deformity bends the head to the affected side
Torticollis
A system that selects the order of patients to receive urgent medical treatment is referred to as what?
Triage
What symbol indicates a code description has been revised? - bullet - horizontal triangles - triangle - plus sign
Triangle
Under what program do retired military or their dependents or active military personnel may receive medical care
Tricare
The extensor muscle that straightens the elbow is knows as - Triceps - Biceps - Deltoid - Femoris
Triceps
Which of the following describes hair loss characterized by patchy, incomplete areas of hair loss with many broken hairs, primarily on the scalp, but also involving other areas, such as the eyebrows? - Alopecia - Areata (idiopathic) - Nonscarring alopecia - Trichotillomania
Trichotillomania
The valve located on the right side of the heart is..
Tricuspid valve
All of the following would require a CPT code except.. - Mastectomy - Colonoscopy - Tuberculosis - Rhinoplasty
Tuberculosis
Benign (harmless) epidermal tumor; Basal cell carcinoma (rarely metastasizing)
Tumor
Ultrasound should not be used for..
Tumors
What type of urine specimen is collected for accurate pregnancy testing?
Two hour postprandial urine specimen
In ICD-10 codes, the category represents..
Type of injury or disease
Which organization developed guidelines to help people in making healthy diet decisions? - FDA - USDA - CDC - DEA
USDA
The patient is more cooperative is they..
Understand the procedure that is to be done
treating all body fluids as if they are infectious regardless of their true pathogenicity is called which of the following? - universal precautions - right-to-know - OSHA - MSDS
Universal precautions
Without specific arrangement
Unstructured
The abbreviation for urine
Ur
One way to prevent patients from forgetting future appointments..
Use appointment cards
Which of the following codes best characterizes a HCPCS Level II code? - 32245-22 - V4995 - 45521-50 - 64501
V4995
When drawing blood, which method is probably the most popular because it is so convenient? - Syringe - Capillary - Vacuum - Butterfly
Vacuum
In some states, the law requires the insurance company to warn patients if using a nonparticipating provider will cause them to incur significant medical expenses. The medical assistant can help patients avoid excess charges by doing which of the following? - Verify that a provider is contracted with the patient's insurance plan - Obtain certification of the physician performing the procedure - Tell the insurance company that the patient will be responsible for payment of services - Ask the patient to call their insurance company
Verify that a provider is contracted with the patient's insurance plan
Chickenpox; Herpes simplex
Vesicle
Angi/o refers to..
Vessel
Tiny microscopic projections in the wall of the small intestine, which absorbs nutrients into the blood stream are called:
Villus, villi
Painful ulcerations of the mucosa of the mouth is called which of the following - Thrush - Gingivitis - Pyorrhea - Vincent's angina
Vincent's angina
Hepatitis B and Rubella are examples of diseases caused by.. - viruses - bacteria - fungi - yeast
Viruses
Which of the following vitamins are water soluble? Select all that apply - Vitamin A - Vitamin B - Vitamin C - Vitamin D
Vitamin B , Vitamin C
What nutrient helps with calcium and phosphorus absorption?
Vitamin D
The vitamin that is necessary for the proper clotting of the blood is
Vitamin K
For a new employee, what form should be sent to the IRS?
W4
Anyone who had throughly been trained and can do competency for the testing proc. can perform.. - complex tests - lab tests - waived tests - moderately complex tests
Waived tests
A document outlining services that will not be covered by a patient's insurance carrier and the cost associated with those services
Waiver
A patient taking which medications is most at risk for bleeding? - Prednisone - Lasix - Warfarin - None of the above
Warfarin
The best respiratory rate can be taken by
Watching the patient's chest rise and fall while appearing to take the pulse
Patients are scheduled during the first 30 minutes of each hour, leaving the last 30 minutes for same-day appointments
Wave
Which type of appointment scheduling method would be most effective for seasonal types of issues, such as in flu season or periods where large special events are taking place in the area? - Streaming - Modified wave - Wave - Clustering
Wave
This scheduling method involves scheduling multiple patients at one time and patients are seen on a first-come, first-served basis
Wave scheduling
Hives; Insect bites
Wheal
When is it acceptable to use an alcohol based hand rub instead of washing your hands with soap? Select all that apply - When changing gloves during a procedure - After eating lunch - When hands have come into contact with blood - Never - After taking a patient's blood pressure
When changing gloves during a procedure After taking a patient's blood pressure
When performing a finger puncture, the first drop of blood should be?
Wiped away
Ultrasound is commonly given..
With electrical stimulation
What kind of insurance provides medical care for job related accident or illness?
Workers compensation
WHO stands for
World Health Organization
You must wash your hands instead of using hand sanitizer on what occasions?
You first arrive at the facility Before you leave your shift Before you go on break Before and after eating
An iron injection is administered by which of the following methods? - Sub-q - IV - z track - ID
Z track
which of the following elements is NOT included in memorandum? - a heading - a subject line - to and from lines - a complimentary close
a complimentary close a
A visual acuity of 20/60 means?
a patient can read at 20 feet what a normal person can read at 60 feet
PC stands for
after meals
a legally required disclosure is one that.. - is given without the consent of the patient - is designed to protect the public - represents an exception to the rights of patients - all of the above
all of the above
a patients medical record.. - is considered a legal document - is only to be seen on a need to know basis - is the property o the physician - all of the above
all of the above
medical ethics requires physicians to.. - be of good moral character - not accept money - not charge a finance fee - all of the above
all of the above
why is understanding cultural difference important? - everyone is unique and their health care needs differ - one should never have predetermined notions - perceptions may vary among nationalities - all of the above
all of the above
Which of the following is the medical term meaning disease of the blood vessels? - cardiothoracic - cardiiopathy - angiopathy - angioplasty
angiopathy
What is motrin/Ibuprofen:
anti-inflammatory
Best way to avoid cross contaminating patients who receive instillation of eye drop same bottle..
avoid touching the tip of dropper to patients eye
AC stands for
before meals
At what age should children have their first Hep B vaccine?
birth
Where are erythrocytes formed?
bone marrow
The subcutaneous is the _____ layer of the skin
bottom
CPR stands for..
cardio pulmonary recessitation
which of the following sutures does not usually require removal from the body? - catgut - silk - nylon - cotton
catgut
Dorsal cavity contains..
cranial cavity and spinal cavity
What are the stages of grief
denial, anger, bargaining, depression, acceptance
An amount to be paid before insurance will pay
deductible
A MA's scope of practice is
determined by their physician/employer
Blood borne pathogens
disease producing microorganisms by blood, body fluid, tissue
A physical inventory of equipment should be conducted.. - Every 3 years - Every 5 years - Every year - Every 2 years
every year
Scop(o) means..
examination
Some non-cellular components of plasma are.. - fats and hormones - RBC and WBC - WBC and serum - hormones and RBC
fats and hormones
Payment for each service that is provided
fee for service
The external oblique is the _____ layer
first
Referred to as a cafeteria plan
flexible spending arrangement
Reason a physician might order a 24 hour urine collection for a test include all except.. - diurnal variation - to compare the 24 hour value with the serum value - for a culture and sensitivity - to aid in the diagnosis of glomerular disease
for a culture and sensitivity
An instrument used to grasp tissue is a..
forceps
The patient exam position used for a patient who is having difficulty breathing is..
fowlers
A term given to primary care providers because they are responsible for coordinating the patient's care to specialists, hospital admissions, and so on.
gatekeeper
The presence of sugar in the urine is called
glycosuria
When a patient acquires an infection while in a medical facility, it is referred to as a.. - bacterial infection - causative infection - pathogenic infection - health-care-acquired infection or nosocomial infection
health-care-acquired infection or nosocomial infection
what is the key that moves the cursor to the left, right , top, or bottom margins when pressed called? - tab key - delete key - home key - escape key
home key
The white blood cell count is useful in determining
infection
Specimens collected and sent for analysis must be recorded and kept in a - placeholder - statement - log book - ledger
log book
the most accurate to measure the length of an infant is to..
make a mark on the exam table paper at babys head and feet
ICD-9 and ICD-10 are coding symptoms are used to report..
medical necessity for services and procedures
The minutes of a business meeting include all of the following, except: - motions passed - members present - members absent and the reason for their absence - a list of reports that were submitted
members absent and the reason for their absence
The dermis is the _____ layer of the skin
middle
In standard EKG, lead V3 is located..
midway between V2 and V4
Which one of the following statements applies to paper medical record entries? - must be written in permanent ink - each entry must be no more than 200 words in length - must be handwritten by the physician - physicians must approve all entries
must be written in permanent ink
What does NPO mean?
nothing by mouth no food or fluids by mouth
The suffix which means plastic repair is..
oplasty
A MA's training focuses on..
outpatient services
exercise performed with assistance are
passive exercises
P4P is the abbreviation for..
pay for performance
Maslow's hierarchy of human needs is based on what concept
physiologic needs are the most basic and must be met first
The ability to repeatedly run a lab test and get the same result is called what
precision
The major reason for using proper aseptic procedures is to.. - follow office policies - destroy all bacteria from surfaces - control the patients immune system - protect patients and healthcare workers
protect patients and healthcare workers
what is the best way to ensure an accurate visual acuity exam
provide adequate lighting
CPT-4 include E&M codes which are used to report
provider services and visits
The abbreviation for every two hours is..
q.2.h
The internal oblique is the _____ layer
second
When muscles contract, they become
shorter and thicker
The word integumentary means
skin
The needle and syringe method are often used when very _____ veins are involved because it is less damaging to the tissues than the vacuum method
small
Most drugs are absorbed through the..
small intestines
Variola is..
smallpox
Autoclaving is the only process that destroys all forms of living organisms, including..
spores
What is the function of the diaphragm?
the diaphragm contracts and flattens and the chest cavity enlarges. This contraction creates a vacuum, which pulls air into the lungs
patients should be given instructions in writing because..
the human memory does not perform well under stress
The transversus abdomins is the ____ layer
third (innermost)
Incision into the chest wall is referred to as
thoracotomy
the first drop of capillary is removed with a gauze because why?
tissue thromboplastin
Which one of the following specifically relates to informed consent? - Understanding risks - access to care - cost of care - scope of practice
understanding risks
a physician's fee schedule is determined by using UCR's which means..
usual, reasonable, customary
in a physical exam, inspection refers to..
visual scanning of the patient
The first step performed in setting up a sterile field is..
washing your hands
cross contamination can be prevented by
washing your hands between patients, washing the examination table with clorox and water, and sterilizing and/or disinfecting instruments