CMP 1: Strategic Planning / ROI / Goals / Objectives / Program Planning / Continuing Ed / Attendee Prep / Events Team

Keynote

(Opening Address): Opening remarks or presentation that set tone or theme for meeting and motivates attendees

CPCE

Certified Professional Catering Executive. A certification offered by the National Association of Catering Executives (NACE).

CSP

Certified Speaking Professional. A designation offered by the National Speakers Association (NSA).

CSEP

Certified Special Event Professional. A designation offered by the International Special Events Society (ISES).

Interpretation

Changing the spoken word from one language to another. It is either simultaneous or consecutive.

Demographics

Characteristics that help create a profile of exhibitors and attendees. May include gender, age, company location, job function, purchase budget, purchase intentions, etc.

Ad Hoc Committee

Committee formed to deal with a specific issue to be resolved upon making its final report.

Continuing Legal Education (CLE)

Continuning education requirements for legal professionals are adminstered by the American Bar Association (ABA).

National Speakers Association (NSA)

NSA. A member of the Convention Industry Council.

Learner Outcomes

Objectives written for educational content; statements that ID what learners should be able to do at the end of the event

Accreditation

Official authorization or approval; to provide with credentials; to recognize or vouch for as conforming with a standard; to recognize a post-secondary institution or degree-bearing program as meeting and maintaining academic standards.

Marketing

Process of identifying human wants and needs and developing a plan to meet them.

Certification

Program and process by which a participant completes proscribed training and passes an assessment.

Meeting History

Record of an event over time.

Continuing Education Unit (CEU)

Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. They are for non-academic credit. One of these is awarded for each 10 contact hours in an accredited program.

American Bar Association (ABA)

The organization who administers Continuing Legal Education and Mandatory Continuing Legal Education courses (CLE and MCLE).

Learning Environment

The physiological, psychological, physiological social/cultural, industry, nutritional, technological, physical, service, personnel, and evaluation factors surrounding the learning experience.

International Association for Continuing Education and Training

a non-profit association dedicated to quality continuing education and training programs. IACET accredits education providers that meet strict continuing education guidelines

Incentive Event

a reward event intended to showcase persons who meet or exceed sales or production goals.

Application

ability to use material in a new and concrete situations, including the use of content learned in one situation to either solve a problem or to facilitate learning in a new situation. Apply, calculate, change

Attendee

an individual who is registered for or participating in an event. Includes delegates, exhibitors, media, speakers, and guests

Lifelong Learning

an ongoing process in which an individual actively seeks to understand and contribute to change.

Event

an organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc. An event is often composed of several different yet related functions.

Affective Domain

concerned with how the learner feels - their interests attitudes, feelings, and values and how well they internalize values and beliefs

Hands-on Participation

demonstration of a product or service in which people actively participate with the product or service.

Committee Notebook

distributed to volunteer committee members, with background materials and resource information they need to fulfill their duties and make informed decisions.

Emotional Factors

emotions brought to class by adult learners that may help or hinder their learning.

Mintues

formal written record of a meeting.

Corporate Meeting

gathering of employees or representatives of a commercial organization. Usually, attendance is required and travel, room, and most meal expenses are paid for by the organization.

Analysis

identify relevant knowledge components that foster an understanding of the whole.

Consultant

individual who provides counsel and assistance to a client on specific assignments. For very large projects, a consulting firm may be retained rather than a individual.

Expository Learning

instructor presents to the learners and the learners remain passive and watch or listen.

Case Study

intensive analysis of single unit or situation

Comprehension

learners ability to manipulate knowledge elements meaningfully. To explain or summarize a body of content. Describe

Auditory Learners

learners who prefer to hear content, rather than reading content or experimenting to access content (30% of population)

Mass Learning Patterns

learning activities delivered through mass communication media.

Large-group Learning Patterns

learning activities that require the participation of a large group of learners.

Individualized Learning Patterns

learning activities that the learner completes by him/herself.

Domains of Learning

learning modifies behavior or performance. Written statements that reflect what the learner is going to know how to do at the end of the experience.

Concurrent Sessions

multiple sessions scheduled at the same time. Programs on different themes or subjects offered simultaneously.

Kinesthetic Learners

need time to practice - enjoy hands-on activities and learn best by imitation and practice (30% of population)

Conference

participatory meeting designed for discussion, fact-finding, problem solving and consultation; an event used by any organization to meet and exchange views, convey a message, open a debate, or give publicity to some area of opinion on a specific issue. No tradition, continuity, or periodicity is required to convene a conference. Although not generally limited in time, conferences are usually of short duration with specific objectives. Conferences are generally on a smaller scale than congresses. See also congress, convention.

Meeting Manager

person whose job it is to arrange every aspect of planning and conducting a meeting or convention. See also planner.

Break

short interval between sessions at which time coffee, tea, and/or other refreshments are served.

Colloquium

small, informal gathering for purpose of discussion, usually academic.

Incentive

something that incites or tends to incite to action or greater effort, as a reward offered for increasedproductivity.

Evaluative Learning Method

tests whether attendees learned what was expected, and if they can use the information effectively.

Content

the educational component of an event. See also conference.

Multiple Life Experiences

the experiences that adult learners bring to the learning environment that may help or hinder their learning.

Knowledge

the range of one's information or understanding - recite - define

Cognitive Domain

what the learner knows or understands. The knowledge-acquisition phase of learning and emphasizes intellectual outcomes, such as comprehension and analysis skills. Includes 6 cognitive levels: knowledge, comprehension, application, analysis, synthesis, evaluation

Fishbowl

An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other.

Facilitator

An individual who guides discussion and/or decision making.

Colloquium

An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient, but with little regularity.

Evaluation

1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.

Kiosk

1) Free-standing pavilion or light structure, often inside a facility, where printed or electronic information is available. 2) A small enclosure for ticket sales, information, etc

Exhibitor

1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand.

Demonstration

1) The act of showing how to do something. 2) A group of individuals organized to picket or protest against a group using placards, literature, songs, shouts and, sometimes, marches or sit-ins.

Abstract

1) Written summaries of speeches or papers, generally between 200-500 words. 2) A brief statement of content.

Audience reaction team

4 or 5 participants query the main speaker from the stage with questions from the audience and follow up questions.

Mandatory Continuing Legal Education

46 U.S. jurisdictions require lawyers to take mandatory or minimum continuing legal education (MCLE) courses in order to practice law within that particular jurisdiction

Debate

A discussion which takes place within a meeting, a public or private sitting or in one of the various types of assembly or meeting.

Demonstration

A group on individuals organized to picket or protest against as organization, usually with signage. Do not necessarily need to become a major disruption

Arranged Environment

A learning environment with planned physical set-up and seating arrangements.

Agenda

A list or plan of items to considered, decided, undertaken, or accomplished at a meeting or event. Agendas are generally formal, structured lists and may include a time schedule.

Keynote Address

A session that opens or highlights the show, meeting, or event.

Evaluation

A systematic process to determine the worth, value, or meaning of an activity or process Assess

Distance learning

A type of education where students work on their own at home or from an office, and communicate with faculty and other students via email, electronic forums, chat, web conferencing and other forms of online communication. Includes correspondence courses, audio, video and internet delivery. Meeting and event Web sites can facilitate distance learning by offering online educational programs.

Meeting Profile

A written report outlining statistics of previous events, anticipated use of all services, profile of attendees, hotel occupancy patterns, etc.

Accreditation Council for Continuing Medical Education

ACCME. The organization who provides accrediation for Continuing Medical Education (CME).

Accepted Practices Exchange

An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry.

Adult Learner

An adult who is usually pursuing education to attain a specific and practical goal. - over 16

Meeting

An event where the primary activity of the participants is to attend educational sessions, participate in discussions, social functions, or attend other organized events. There is no exhibit component .

BCR

Benefit Cost Ratio. Net meeting benefits divided by net meeting costs.

Certified Association Executive (CAE)

CAE

Certified in Meeting Management

CMM

Certified Professional Catering Executive (CPCE)

CPCE. A certification program offered by the National Association of Catering Executives (NACE).

Certified Speaking Professional (CSP)

CSP. Accredited designation offered by the National Speakers Association. This designation is earned for extensive, documented speaking experience and client satisfaction.

Buzz Session

Divide participants into small groups for small discussion to increase audience participation, results of discussions are presented at following plenary session.

Developmental Learning

First half of life - education is directed at building a personal life, career, and future

Advisory Committee

Group of experts, appointed by board, to advise on single topic

Affinity

Group sharing common interest, usually people who are members of an organization.

International Association for Continuing Education and Training (IACET)

IACET

Lecture

Informative and instructional speech.

Logistics

Managing the details. Coordinating and enabling the flow of goods, people, information, and other resources among locations

MCLE

Mandatory Continuing Legal Education

Interactive Learning

Learning activities that involve hands-on, direct experience activity by the learners, and interaction between learners.

Focus group

Method of doing research using a small group led by a facilitator.

Consecutive Interpretation

Oral translation of several phrases or entire speeches from one language to another. Speaker pauses between phrases to allow for interpretation.

Continuing Medical Education (CME)

Organizations offering this type of continuing education credits are accredited by the Accreditation Council for Continuing Medical Education (ACCME).

Delegate

Outside of North America, a general term for registered meeting participant. In some instances a voting representative at a meeting.

Moderator

Person who presides over panel discussions and forums.

Breakout session

Small group sessions, panels, workshops or presentations, offered concurrently within the event, formed to focus on specific subjects - separate from the general session, but within the event forma. Can be arranged by basic, intermediate or advanced; or divided by interest areas or industry segment.

Keynote Speaker

Speaker whose presentation establishes the theme or tone of the event.

Continuing education

Structured educational and training experiences for personal or professional development.

Andragogy

The art and science of helping adults learn as opposed to pedagogy, which is the science of helping children learn.

Controversy Panel

To stimulate interest and debate, arrange for two or three views of a controversial issue to be presented.

Fishbowl

Two circles of participants - inner debates, outer observes, participants can move between circles.

Controversy Panel

Two or more views on controversial subject are presented to stimulate interest and debate

Asynchronous learning

Type of e-learning in which participants access information at different times and in different places. Typically this is on-demand and can be video-on-demand (VoD), audio-on-demand (AoD), correspondence courses, email messages, bulletin boards, etc.