CNA Unit 4

Which of the following is true of combative behavior?

Combative behavior may be caused by disease or medication.

While passing out meal trays, Brenda gives the wrong meal to a resident who has diabetes. She says that the resident distracted her by complaining about the food. Which defense mechanism is she using?

Denial

Laura's supervisor reprimands her for being late to work. Later that day, Laura yells at a resident for being incontinent. Which defense mechanism is she using?

Displacement

If a resident is demonstrating inappropriate sexual behavior, a nursing assistant should:

Distract the resident or direct her to a private area

A good way to communicate with an anxious resident is to:

Gently ask the resident what is bothering him

When communicating with a resident who has a functional barrier, a nursing assistant should:

Give the resident time to speak

A person in a coma may still be able to:

Hear

If a resident is hearing impaired, a nursing assistant should:

Make sure the light is on the nursing assistant's face

If a resident is angry, a nursing assistant should:

Try to find out what is causing her anger

If a resident becomes combative, a nursing assistant should:

Try to find out what triggered the behavior

A good way to communicate with a resident who is depressed is to:

Use body language that shows empathy and interest

Which of the following is an example of aggressive, rather than assertive, behavior?

A resident tells a nursing assistant that she is clumsy and is moving too slowly.

When it is appropriate for a nursing assistant to hit a resident?

Never

When a resident is confused, a nursing assistant should:

Provide a quiet environment

One way for a nursing assistant to communicate effectively with a visually-impaired resident is to:

Use the face of an imaginary clock to explain the position of objects