Com 100 Final Review

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phatic communication

"Small talk" or scripted and routine verbal interactions that are intended to establish social bonds rather that actually exchange meaning are called______________.

materialist-oriented

A culture that places emphasis on external goods and services as a representation of self, power, and social rank is_____.

an increase in surveillance of your daily life

A downside of the New Media era is

FALSE ; F

Cultural viewpoints such as Individualistic and Collectivist are "either/or dichotomy"; they can not be on a continuum or range.

individualistic culture

Cultures in which property is mostly private and where business and organizations have gained control over natural resources are considered to be ________.

Truth

Justin is visiting a foreign country as a tourist. He bought a tourist guidebook with important information on the "rules" of nonverbal communication in this new culture. According to the course textbook, although he has a dictionary-like guidebook on commonly used nonverbal signs in this culture, Justin should treat these rules as always relative to the specific persons and social context of the interaction, rather than non-context based rules of interaction.

Knowledge

Knowing how to do something and understanding why things are done the way they are is indicative of what part of the definition of competence?

True

Stating ideas clearly, identifying one's communication goals, and listening attentively are skills that professional organizations have identified for college students to be able to do by the time they graduate? True /False

TRUE

Stating ideas clearly, identifying one's communication goals, and listening attentively are skills that professional organizations have identified for college students to be able to do by the time they graduate? True/False

Gender

The social construction of masculine and feminine is called

All are correct

Which question is NOT one asked by a critical or cultural studies approach to media? Who is missing from this view of the world? Who benefits if we see the world this way? What is considered normal in this text? All of these questions are asked correct

Thought

While discussing their group project, John tells his group members, "Generally speaking, most groups often start projects too late." This is an example of which type of verbal expression?

all of the above words have been used to describe race

Words that have been used in modern history to describe race include all of the following except Anglo Irish Latinx all of the above words have been used to describe race

interrupt the speaker by paraphrasing the message into your own words correct

Xueting is on a date with someone whom she wishes to impress. She wants to show her date that she is engaging in active listening. The course textbook offers suggestions for back-channel cues that one could use to demonstrate active listening. Which of the following is NOT one of the recommendations from the textbook for using backchannel cues as a form of positive feedback? use nonverbal cues like eye contact and head nods interrupt the speaker by paraphrasing the message into your own words correct use verbal cues like "uh-huh," "oh," and "right" ask clarifying questions to get more information

Accents

_____________ are distinct styles of pronunciation.

Dialects

_____________ are versions of languages that have distinct words, grammar, and pronunciation.

Profiliing

_____________ refers to a law enforcement practice of scrutinizing certain individuals based on characteristics thought to indicate a likelihood of criminal behavior.

Grammer

_______________ refers to the rules that govern how words are used to make phrases and sentences

Slang

____________is in some similar to jargon and is used with the intent of adding an unconventional, nonstandard, humorous, or rebellious effect.

Ad hominem is

a form of argument that attacks a person's character rather than their argument

conflict resolution

In professional settings, the ability to engage in conflict management is sometimes called what?

explicit-rule culture

A culture that is ruled by strict laws and in which their citizens' actions are constantly policed is considered to be an__________.

Icon

A sign that resembles its object is called what?

Trans

A term used for people whose gender identity or expression do not match the gender they were assigned at birth is

Interpersonal

According to communication scholars which form of communication do we spend the most time engaged?

d. both (a) and (b)

According to the course textbook, how would an individual perform active listening through nonverbal communication? a. using eye contact b. using head nods c. using self, other and object adaptors d. both (a) and (b) e. all of the above

F

According to the course textbook, in the study of human communication, we consider nonverbal communication to be the opposite of verbal communication.

They typically view a nonverbal signal in isolation, similar to how dictionaries separately list denotative definitions of words

According to the course textbook, nonverbal guidebooks are not effective because _________ .

boredom

According to the course textbook, research has found some facial expressions to be universal. Which of the following is NOT one of them?

Transmission

According to the course textbook, the __________ model of communication is well suited for describing the act of text messaging as the communication process is linear and one-way, the sender isn't sure that the meaning was effectively conveyed, and/or that the message was received at all.

self-awareness; become more aware of our own culture by better understanding other cultures and perspectives

According to the reading, one reason we should study intercultural communication is to foster greater _____________ which means _____________. Our thought process regarding culture is often "other focused," meaning that the culture of the other person or group is what stands out in our perception.

Sexist

According to the reading, the use of words like "man-made" or "policeman" is an example of ____________ language.

False

According to the video lecture, all nonverbal behaviors are a form of nonverbal communication.

nonverbal communication is multichannel

Amit is meeting with his employee about a personal situation that his employee is facing. Amit wishes to communicate care and concern for his employee and so he leans forward and nods, encoding a combination of a body orientation and a head movement that conveys attention. Subconsciously, however, Amit also regularly breaks off eye contact and looks anxiously at his office door and at the clock on the wall. According to the course textbook, Amit is making the mistake of failing to understand that ______________ .

avowed

Angelo describes himself as a straight, white male. His identity as a straight, white male is:

Not Truth

Communicating with the barista at Starbucks, who you do not know, is an example of interpersonal communication.

religious

Jewish, Muslim, Catholic, and Baptist are examples of what type of identity?

citizenship

At the most basic level, one's national identity is usually based on

nonvocal; nonverbal

Body language is a _______ example of ___________ communication.

psychological

Erika is listening to her professor discuss the details of quantum physics. She finds it difficult to concentrate during the lecture because she did not get sufficient sleep last night and is now feeling irritable and sleepy. According to the video lecture, Erika is having trouble receiving the messages sent by the professor because of __________ noise.

D) all of the above

Ethnicity and communication are often related through A) family traditions B) language C)ways of being in the world D) all of the above

ancestral heritage

Ethnicity refers to a person's

apprehension

Fear of anxiety experienced by a person due to actual or imagined communication with another person or persons is known as communication what?

apprehension

Fear of anxiety experienced by a person due to actual or imagined communication with another person or persons is known as communication what? apprehension incompetence climates stress

another word for biological sex

Gender is not

message congruence correct

Gino is talking to his professor about his performance in the class and concerns about his grade. The professor, however, regularly breaks off eye contact and looks anxiously at her office door. In doing so, she is sending a message that could be perceived as disinterest despite that fact that the overall message she probably wants to encode is one of care and concern. According to the course textbook, the professor needs to practice greater ___________ if she wishes to come across as caring towards her students.

cultural

Identities based on socially constructed categories that teach us a way of being and include expectations for social behavior or ways of acting are called

credibility

If an individual uses informal language during a professional job interview, they might hurt their ________________.

Ability to use

If you know how to study well for an exam, but you are not able to actually exercise that knowledge when it comes time for your finals, you lack what part of the definition of communication competence?

Sender

In Western societies, public communication is more ___________ focused than interpersonal or group communication.

indirect cultures

In ________________, business conversations may begin with discussions of the weather, family, or themes other than business as the partners gain an idea of each other before the topic of business is raised.

False/not true

Interpersonal conflict exists only when there are real incompatible goals.

Contradict

Liling is flirting with Leslie. She says to Leslie: "You can't do anything right!" in a mean tone but she follows that up with a wink. In this example, Liling's nonverbal cue function to ___________ verbal communication

Message

Lin is watching a video on YouTube at the public library. According to the course textbook, the video that Lin is watching is also known as the __________ in the communication process.

New Media

Media that empower viewers to take more control of their consumption and production of media are found in which mass media age?

Information exchange

Michael and Raymond are discussing how to organize their group project. Raymond states that things will just work out and they should not stress out about it. Michael disagrees, but instead of reacting or getting angry, he asks Raymond some follow-up questions to better understand Raymond's thoughts. What tool to mitigate conflict is Michael using?

Language

Monosemic words have one use in a ______________.

Displacement

Our ability to talk about events that are removed in space or time from a speaker and situation is called what?

response preparation

Paula is in an argument with her roommate. While her roommate explains her side of the story, Paula is already rehearsing what she is going to say next to show that her roommate's perspective is wrong. In this scenario, Paula is experiencing a barrier to effective listening, also referred to in the textbook as _____________ .

F;Not true

People who speak the same language experience culture in the same way, no matter their various intersecting cultural identities and personal experiences.

Higher

People with ____________ levels of interpersonal communication skills are better able to adapt to stress and have greater satisfaction in relationships and more friends.

unconscious competence

Pete has been studying intercultural communication for several years. He just returned from a two-year sojourn from a foreign country and really finds it easy to communicate successfully without straining to be competent. What stage of competence is he most likely experiencing? unconscious incompetence conscious competence conscious incompetence unconscious competence

Listening

Poor ______________ skills were shown to contribute significantly to failure in a person's first year of college

difficult, if not impossible, to define

Race is

Adaptors

Raj is in the classroom waiting to take the final exam for his COM100 class. He is feeling anxious and subconsciously clicks his pen and shakes his legs. Gestures such as clicking pens and shaking legs are also known as _____ in the study of nonverbal communication.

TRUTH ; True

Relationships, like cars, require routine maintenance.

how the conflict is handled

Research has shown that the quantity of conflict in a relationship is not as important as what?

T

Social variables such as status and power affect competence. True False

mirrioring

Richard is a car salesman. As a sales-technique, he regularly matches his nonverbal cues to reflect his customers' nonverbal behaviors to get them to like him better, and hopefully, to trust him more. For example, if his customer is folding their arms across their chest, Richard does the same thing. If his customer rocks on the balls of their feet during the conversation, Richard rocks on the balls of his feet as well. This sales-technique that Richard uses is also known as ___________ in the study of nonverbal communication.

passive-aggression behavior

Roommates Tammy and Samantha have split the household chores. When Samantha neglects to take out the trash, as previously arranged, Tammy tries to communicate her dissatisfaction by refusing to wash the dishes. This is an example of what way of dealing with conflict?

discriminative

Ruth is walking her dog at night. While walking her dog, she focuses her listening on a dark part of the back alley to determine if the noise she just heard presents her with any danger. In this scenario, Ruth's behavior is best described as a type of __________ listening.

;False

Self-disclosure can be accidentally disclosure of personal information to another person.

intuition

Sexual identity is communicated through all of the following except

False; Negative

Sexual preference is the term preferred to sexual orientation. True/False

social-polite

Susan is meeting with a business client for the first time. They begin the meeting with a formal handshake to signal goodwill. According to the course textbook, the handshake in this scenario is an example of _________ touch.

non-dominant culture; dominant culture

Talking "standard English" is an example of ____________ adapting to __________.

The Onion

The best metaphor for thinking about the process of self-disclosure as it unfolds in a relationship is what?

D. both (a) and (b) only

The course textbook makes a differentiation between tie signs and immediacy behaviors. According to the course textbook, immediacy behaviors are nonverbal signs that _______________ . a. reduce real or perceived physical distance between communicators b. reduce real or perceived psychological distance between communicators c. communicate intimacy and signal connection between communicators d. both (a) and (b) only e. all of the above

TRU

The course textbook stresses that although we may be able to find many dictionary-like guides that decode nonverbal signals, we should be careful to avoid thinking of these texts as A-to-Z guides that capture all the complexity of nonverbal communication.

Denotation

The dictionary definition of a word is also known as the what?

Telegraph

The electronic era of mass communication began with the

Pathos

The emotional appeal a speaker makes is called

the invention of the printing press correct

The era of mass communication really began with

direct and thoughtful encounters with other cultures

The most effective way to develop knowledge about other cultures is by _____________________.

performance of identity

The process or means by which we show the world who we think we are is the

Connotation

The term that refers to the meanings associated with a symbol is

TRUE; T

The use of euphemisms for race, such as referring to a person as "urban" or a neighborhood as "inner city," can be accurate descriptors, but they also illustrate cultural biases that equate certain races with cities and poverty.

Feelings

There are four major categories for self disclosure. These include observations, thoughts, needs, and?

The United States Germany Switzerland

These countries are often noted as countries that value a monochromatic time orientation, which means that interruptions are to be avoided, and everything has its own specific time. (Select all that apply.) The United States Germany Switzerland Greece Italy Chile

cumulative annoyance

This is the building of frustration or anger that occurs over time.

personal, social and cultural correct

Three categories of identities are

Technology

What most distinguishes mass communication messages from other forms of communication?

gender produces a series of effects

When Judith Butler talks about gender as performative, she means

Ture

When a person wants to substitute an acceptable word for an often offensive, controversial, or unacceptable one that conveys the same or similar meaning, that person may end up using an euphemism.

ambiguous

When expressing emotions to others, the more specific one can be when verbally communicating his or her emotions, the less _______________ our emotions will be for the person who is decoding the communicated message.

depth; breadth

When it comes to self-disclosure, __________ refers to how personal or sensitive the information is, and __________ refers to the range of topics discussed.

communication is strategic

Which aspect of communication is indicated when we state that we intentionally create messages to achieve certain goals that help us function in society and our relationships?

Avoiding

Which conflict management style results from a low concern for self and a low concern for the other?

the merger of many media companies into a handful of large, powerful corporations

Which has been an effect of media deregulation?

It describes communication as a linear, one-way process

Which of the following is NOT true about the interaction model of communication? It describes communication as a linear, one-way process correct It is less message focused and more interaction focused It incorporates the concept of feedback in the communication process In this model, participants alternate positions as sender and receiver


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