COM101 - Interpersonal communication

College students spend approximately what proportion of their time listening to others and the mass media?

50%

Who is more likely to use touch as a means of communicating

A black woman from puerto rico

Role conflict

A clash between the expectations of different roles in our lives.

Ritual

A series of symbolic actions.

Small group communication occurs in

A small group of people

A relationship in which the two people are very similar is called

A symmetrical relationship

Which of the following statements about active listening is false?

Active listening and empathic listening are exactly the same thing

Which statement about nonverbal use of space is false?

Americans tend to stand much closer to each other than do people from most other countries

Expectation

An anticipated reaction

As the woman shaded her eyes with her brow she said wow is it ever bright out here. The nonverbal cue here is

An illustrator

Which type of facial expression will likely receive the most attention?

Angry

According to the textbook first impressions

Are based on comparisons to ourselves

Which of the following would be the reason an individual looking at a class picture might see his or her own face first?

Because it is figure and the rest of the class is ground

Aggressive behavior

Behavior in which a person tries to control others and get his own needs met at the expense of others.

Non assertive behavior

Behavior that allows others to have power over you is.

Assertive behavior

Behavior that seeks to have each person get his own need met is Behavior that seeks to have each person get his own needs met without denying the needs or rights of other.

Which of the following is a limitation of short term memory?

Can only hold 5-9 bits of information on average

When you paraphrase the speaker's message and intent ask questions or invite corrections you are

Checking your understanding or perception of the speaker.

Which of the following body movements would most likely be used to indicate liking?

Close proximity

The systematic arrangement of symbols to create meaning in the mind of another is known as

Code

Iakopa is good at writing and understanding literature marian is a whiz at math and statistics together they make a great pair. The concept of friendship illustrated here is

Complementarity

Affiliation

Desiring close company with others is referred to as

Li sarena and elini are having an in depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation

Dialogic

Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here?

Disclosure might be avoided for a variety of reasons.

Rosa and mike are out on a date. During the course of conversation mike tells rosa that his parents recently got divorced. After hearing this rosa feels compelled to tell mike that her parents were divorced when she was very young. What factor affecting self disclosure can be identified here?

Disclosure tends to be reciprocal

Carmella and jesus are sitting in a coffee shop having a friendly conversation. What descriptor of their communication interaction is most accurate?

Dyadic communication

Which 2 concepts seem most closely related?

Egocentrism and personal bias

Listening that is considered active and involves understanding the perspective of another person is called

Empathic listening

Empathic listening differs from active listening in that

Empathic listening adds the goal of understanding

Role

Expected behavior of someone in a certain position

Which of the following activities does not occur perception?

Exploration

Raymond and terry have a strong relationship and share many things with each other. At times however raymond feels that terry wants to know what he is doing at all times. Which dialectical tension is raymond most likely experiencing?

Expression and privacy

Extremely high and low levels of self disclosure are associated with high levels of satisfaction with a relationship. Interpersonal relationships are always positive situations. Developing rituals together occurs as people maintain their relationships. In a symmetrical relationship helen might do the family budget because harry hates math. Aggressiveness is the same thing as argumentativeness. A person in a wheelchair who tells you that she is handicapped is providing you with a self disclosure.

False

In the johari window the hidden pane represents information others know about you but you don't

False The blind pane represents this type of information

Sociological information is the most important type of information to form and grow relationships.

False psychological information is most important for forming and growing relationships.

Self disclosure occurs most often in group communications.

False self disclosure occurs most often in interpersonal communication.

Children with higher levels of language development are more likely to

Have more efficient working memory

Tinnitus is something that would be most likely to affect your

Hearing

Which of the following statements is descriptive as opposed to evaluative?

I counted 20 questions of which i was uncertain.

Attachment

Is a tie or bond with another person that continues over time.

Commitment

Is an obligation or loyalty to someone or something.

Dominance

Is influence or control over others.

Status

Is rank or position in a relationship

Power

Is the ability to influence others.

Technical language that has been developed by a professional group is known as

Jargon

The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of

Lecture cues

Which of the following is true about men's listening behaviors as compared to women's listening behaviors?

Men listen in order to take action and solve problems

Which of the following would not be an example of an identity factor that affects perception?

Mental distractions such as daydreaming

Reciprocity

Mutual exchange of something such as information goods or privileges.

Which of the following is the best example of concreteness

My hometown is isle Minnesota population 409.

Three basic interpersonal needs that are satisfied through interaction with others according to psychologist william schutz are

Need for inclusion affection and control

When you do not listen well because you are daydreaming it is because of

Noise

Saying uh huh to indicate you understand is using what is classified as a

Nonverbal code

Which association is not part of the textbook definition of interpersonal relationships

One between two or more people who exhibit affection toward each other

Which of the following is not an example of a cliche?

Our country is more of a banquet than a melting pot

Sanction

Penalty for breaking a rule on

Which of the following is not cited in the book as one of the three reasons differences in perception occur?

Present eating habits

The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as

Proximity

The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as

Regionalism

Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here?

Relational satisfaction and disclosure are curvilinearly related.

Which type of nonverbal communication occurs when you send the same message both verbally and nonverbally?

Repeating

Paraphrasing is the act of

Repeating what you think you heard in your own words

What is one strategy for appropriate self disclosure in interpersonal relationships?

Reveal information to others as they reveal information to you.

What is one strategy for appropriate self-disclosure in interpersonal relationships?

Reveal information to others as they reveal information to you.

Norm

Rules or standards for behavior

Which of the following is a good example of a complementary relationship?

She is shy and he likes to speak for both of them

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's

Short term memory

Which of the following is essential to demonstrating active listening?

Sit or stand so you are directly facing the speaker

A distance of 10 feet between two people talking is what edward t hall referred to as

Social distance

Which statement about stereotyping is true?

Some stereotypes are positive

Which of the following is not included in the study of proxemics

Sound

A skill in critical listening which you perceive the speaker as competent and trustworthy is referred to as

Source credibility

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as newness and novelty?

Stability and change

Manners

Standards for politeness

Which of the following does not relate to the term process?

Static

The opposite of defensive communication is

Supportive communication

Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship?

Symmetrical

The term that refers to the arrangement of words is

Syntax

The integration of emails calendars internet and voice communication into devices like smartphones is called

Technological convergence

Relational dialectics

The conflict in relationships between opposing forces

Which of the following is not necessarily part of the process of listening

The receiver responds with a return message

Which of the following is not necessarily part of the process of listening?

The receiver responds with a return message

Which of the following is an inference

The road appears dangerous for ordinary travel

Which of the following is an example of hearing rather than listening?

The sound of firecrackers filled the nighttime air

Siblings

The term that means brothers and sisters is

Intimacy

The term used to describe closeness and warmth in a relationship is

In the johari window the unknown pane represents information neither you nor others know about you. Too much self disclosure too early in a relationship can damage the relationship.

True

Self disclosure is important to building relationships with others.

True self disclosure is crucial to building relationships.

Perception checking is a skill that helps us

Understand another person and his or her message more accurately

Which of the following is not an effective means of using verbal communication when listening?

Use evaluative nondescriptive comments

One of the suggestions for being a better listener in the workplace is to plan for nuggets. The strategy recommended for doing this involves

Using a separate column in your notes

Which of the following does not mean that words are arbitrary?

Words have inherent meaning

If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called

closure

Relationships in which the two people are not romantically involved but have a sexual relationship are called

friends with benefits.

Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty"?

stability and change