COMM 1

One study found that nearly ____________ of the 1600 college freshmen surveyed had sent sexually suggestive texts or photos.

2/3

One study found that ____________of sexually active college students had "acted deceptively" about disclosing their sexual history, even though most said they knew better.

60%

Maya's email to her math professor explaining why her assignment would be late used casual text language such as ABT2 and AEAP. Her message failed to demonstrate which characteristic of competent communication?

Adaptability

Karim wants to post a response to a friend's political comments on Facebook but is struggling with how to express his thoughts. ____________ this message is difficult because it's a form of ____________ communication.

Adapting; masspersonal

"Blind review," in which an author submits a manuscript without identifying information that might influence the evaluator's appraisal, is an effort to combat which of the following common tendencies in perception?

Being influenced by our expectations

The idea that "nothing" never happens refers to which communication principle?

Communication can be intentional or unintentional.

Perceptual schema (or "cognitive frameworks") are involved in which stage of the perception process?

Organization

Jill enjoys exchanges with her colleague belle because they help reduce her work related stress and anxiety. This communication meets which of the following needs?

Physical

Long-married, happy couples may distort facts about their relationship, but they share similar stories. This reveals that:

Shared narratives don't have to be accurate to be powerful.

A server believes that all teenagers do not tip well. This is an example of:

Using an organizing scheme to make generalizations about members of groups.

Which of the following statements is true about impression management in social media?

What mediated messages lack compared to other channels can actually be an advantage for communicators who want to manage the impressions they make.

The ultimate goal of perception-checking is _____________________.

achieving mutual understanding

Culture shock is also known as ____________ shock.

adjustment

81% of cyberbullies admit they engage in this behavior because

all of the above

Choosing whether to wear a tailored suit rather than a rumpled outfit involves which of the three dimensions of impression management?

appearance

An emailed love letter not having the same impact as a handwritten one is related to the _____ of the message

channel

An emailed love letter not having the same impact as a handwritten one is related to the _____ of the message.

channel

In North American society categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities and religion are all considered

co-cultures

Seeking information that conforms to an existing self-concept is called

cognitive conservation

Rather than classifying some exchanges as intercultural and others as free from cultural influences, it's more accurate to talk about

degrees of cultural significance

You need to share some sensitive and confidential information with a coworker whose reaction you are eager to assess. Which medium is best for transmitting this information?

face-to-face

At the present time, there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity:

false

Code-switching decreases the chances of achieving your communication goals.

false

Cultures with high power difference believe in minimizing the difference between various social classes.

false

Disclosing information "to get it off your chest" is known as self-validation.

false

Face management is something that is necessary only in actual face-to-face encounters.

false

Hyperpersonal communication means that we typically withhold information from others online.

false

In general, Western cultures honor the elderly and attitudes about aging are more positive than negative.

false

In the last 20 years for Americans, the average number of friendships has increased.

false

Positive self-esteem guarantees interpersonal success.

false

Reflected appraisal refers to our feelings about what we see when we look at our image in a mirror.

false

Self-monitoring is the ability to construct a variety of different frameworks for viewing an issue.

false

Shared narratives must be truthful to be powerful.

false

The way we view ourselves is usually identical with others' perception of us.

false

research suggests that communication competence is a trait that a person either possesses or lacks.

false

richer messages are always better than leaner ones.

false

An example of physiological noise is:

fatigue

Which contrasting pairs are associated with features of verbal communication styles?

formal/informal elaborate/succinct directness/indirectness

Melina is a study abroad student who works in the International Students Office on campus. At the weekly staff meeting, Melina contributes little to the discussion and defers to her supervisor, Maria, when she is asked a direct question. Melina is likely visiting from a country characterized by __________.

high power distance

While part of a multicultural work group, Fatima, who is Arab, feels teammate Jarrod, who is American, is too blunt when expressing his opinion. Jarrod, for his part, feels Fatima is evasive and unassertive. These people are encountering value differences primarily associated with ____________.

high vs. low context

Social comparison allows us to decide

if we are superior or inferior to others if we are the same or different from others

When an American answers the question "Who am I?" by citing individual factors while an Chinese person answers the same question by identifying groups in which she/he is a member, they are expressing value differences associated with

individualism vs. collectivism

An example of psychological noise is

insecurity

Which step of perception is involved when you wonder if the person who smiles at you across the room is interested in romance or is just being polite?

interpretation

Most scholars believe intercultural competence requires

motivation and attitude knowledge skill

Cassie loved the new Katy Perry album when she first heard it at home alone, but when her best friend, Meredith, trashed it, Cassie began to wonder if her first assessment had been too positive. This shift in attitude is due to ___________.

negotiation

If you are preoccupied about an argument that you had with your best friend, and you can't pay attention to your instructor, you are experiencing ____________________ noise.

psychological

A form of organization used to identify causes and effects in interaction is called

punctuation

Compared to everyone else in her physics class, Julia thinks she is smart. This is an example of how ___________ can define our ___________.

reference groups/self-concept

Your friend sent you an instant message on Facebook and said, "No, I'm not going to the party." You couldn't tell if she was angry. Social scientists would say this is due to the message lacking ___________.

richness

Rosenthal and Jacobson's report that a change in teachers' expectations of randomly selected "special" children led to an actual change in their intellectual performance most nearly illustrates

self-fulfilling prophecy

Freddie failed an exam and attributed the failure to poorly written test questions. Freddie engaged in the:

self-serving bias

What are outlined in your text as important characteristics of communication?

sending and receiving are usually simultaneous meanings exist in and among people environment and noise affect communication channels make a difference

When we use items such as cars to influence how others see us, we are managing impressions by using

setting

Even though others disagree, Diandra thinks of herself as a tremendously effective communicator. She reinforces this image by surrounding herself with people who are very shy and socially naive. Diandra's unrealistic handling of this situation provides an example of

social comparison theory

Snap judgments are often based on ___________________.

stereotypes

Low-context cultures tend to value and emphasize

straight talk

A friend is talking to you, but another friend is standing nearby yelling on the phone. You pay attention to the friend on the phone due to "selection."

true

A person with relatively equal masculine and feminine characteristics is referred to as androgynous.

true

Both men and women who compare themselves to media-idealized physiques evaluate their bodies negatively.

true

Communication competence is defined as using communication that is both effective and appropriate.

true

Communication plays a role in satisfying the five human needs that Abraham Maslow calls basic to living a safe and fulfilled life.

true

Communication skills have been identified as the most important factors for career success.

true

Each of us constructs multiple identities, many of which may be independent or even conflicting.

true

Elaborate versus succinct is an important type of cultural difference in verbal style.

true

Even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess.

true

Feedback is the verbal and/or nonverbal response to messages received from a speaker/sender.

true

High-context cultures rely more on nonverbal cues than do low-context cultures.

true

Impression management involves deciding which face—which part of yourself—to reveal.

true

In achievement cultures as opposed to nurturing cultures, those who see themselves as especially capable feel more empowered to voice their opinions.

true

In scientific jargon, any interference with communication is termed noise.

true

In some interpersonal contexts the relational dimension of the message may be more important than the content of the message.

true

It is a misconception to assume that more communication will always make tense interpersonal situations better.

true

Mormons, soccer moms, gamers, and Millennials would all be examples of co-cultures.

true

Narratives are the stories we use to describe our personal worlds.

true

Online communicators can create idealized and unrealistic views of others.

true

Power distance describes the degree to which members of a society accept the unequal distribution of power within that society.

true

Research shows us that it's hardest to empathize with people who are radically different from us.

true

Slurs and derogatory labels say more about those who use them than about the people being disparaged.

true

The ability to ask yourself mentally how you're doing and to change your behavior if necessary is termed self-monitoring.

true

The best way to gain empathy for people whose point of view differs from yours is by interacting with them.

true

The tendency to transmit messages without consideration of its consequences is called disinhibition.

true

The term face is used by social scientists to describe the presenting self.

true

There is evidence that indicates communication is so important that it's necessary for physical health.

true

Tolerance for ambiguity is a characteristic of intercultural competence.

true

True self-disclosure has to be honest.

true

We commonly imagine that others possess the same attitudes and motives that we do.

true

We gain an idea of who we are from the way other react to us (t/f)

true

Westerners are generally uncomfortable with silence, which they often find embarrassing and awkward.

true

When analyzing the connection between mood and happiness, research is mixed on whether perceptual outlook or the amount of relational satisfaction comes first.

true

When two children squabble about "who started it" they exemplify what communication theorists call punctuation.

true

a sender has a high degree of control over the message when communicating via email or text message

true

greater self awareness and self monitoring will help students be successful in the job market

true

one of the features that distinguishes qualitatively interpersonal communication from less personal exchanges is interdependence.

true

there is no single "ideal" or "effective" way to communicate in every situation

true

you are having trouble hearing your professor because people next to you are talking. This is an example of external noise.

true

Which characteristics applies to interpersonal communication?

unrepeatable irreversible impossible not to communicate intentional or unintentional

High-context cultures tend to:

value and emphasize subtle, often nonverbal cues to maintain social harmony

As defined by social scientists, significant others are people ____________.

whose evaluations are especially influential on us.

Communication competence consists of

your ability to communicate effectively and appropriately.