COMM 102 - Exam 1

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CH 7. You sit toward the front of your classroom, maintain eye contact with your instructor, and nod agreement with her remarks. However, your mind is drifting, so you are not actually focused on the content of the lecture. You are exemplifying:

A: pseudo-listening

CH 2. "Post-cyber disclosure panic" is the:

A: realization that your personal e-mails and texts may be read by others

CH 7. Which of these listening behaviors is considered ineffective?

A: selective listening

CH 4. People who demonstrate high emotional intelligence are more likely to:

A: All of the options are correct

CH 1. Consistently communicating in ways that are appropriate, effective, and ethical is a definition of "Instrumental" interpersonal communication.

A: False

CH 1. Interpersonal communication is primarily dyadic, involving three or more people.

A: False

CH 2. Cooley's concept of the looking-glass self suggests that you form you self-concept by closely examining and evaluating yourself.

A: False

CH 2. People tend to disclose more quickly when interacting face-to-face than when interacting online.

A: False

CH 2. Regarding how we present ourselves, there is no difference between "face" and "mask"

A: False

CH 2. The self is formed infancy and remains fairly static over time.

A: False

CH 3. The three stages of the interpersonal perception process are salience, organization, and interpretation.

A: False

CH 4. A simultaneous experience of two or more primary emotions involves a catharsis

A: False

CH 4. Emotional contagion only occurs when negative emotions spread from one person to another.

A: False

CH 4. Research suggests that people in positive moods are generally more accurate at perceiving others.

A: False

CH 4. Self-enhancement bias is the ability to interpret, manage, and communicate emotions effectively

A: False

CH 7. Back-channel cues are effective for offering negative feedback to a speaker.

A: False

CH 7. Multitaskers have been shown to perform their tasks better than those who focus their attention on only one task at a time.

A: False

CH 7. The second step of the listening process, during which one pays attention is information, is called Receiving.

A: False

CH 4. Which of these has a measurable influence on one's happiness?

A: Rigorous Physical Exercise

CH 4. What is the most commonly used emotion management strategy for dealing with unwanted emotions?

A: Suppression

CH 1. Communication about communication is called meta-communication

A: True

CH 2. Feelings of shame and sadness are indicators of a fearful attachment style.

A: True

CH 2. Self-esteem is the overall value, positive or negative, you assign yourself.

A: True

CH 3. An attribution is out way of explaining other people's responses and behaviors toward us.

A: True

CH 3. Gestalt is a term describing a general sense of a person that is either positive or negative.

A: True

CH 3. Mental structures we use to interpret information during the perception process are known as schemata.

A: True

CH 3. People who share fundamentally similar attitudes, values, and beliefs with you are considered ingroupers.

A: True

CH 3. Personality is simply an individual's characteristic way of thinking, feeling, and acting, based on his or her traits.

A: True

CH 4. Across cultures, women report experiencing more sadness, fear, shame, and guilt than men.

A: True

CH 4. An approach to managing emotions in which one counts to 100 ( or, in extreme cases, to 100) before acting or speaking is called the Jefferson strategy

A: True

CH 7. Listening is a complicated process involving receiving, attending to, understanding, responding to, and recalling sounds and visual images.

A: True

CH 7. Mnemonics are devices that aid memory during the listening process.

A: True

CH 7. One simple method for bolstering memory is to incorporate as many of the five senses as possible.

A: True

CH 3. If you yell at your roommate and later explain that your behavior was related to stress at work, what type or error are you making?

A: actor-observer effect

CH 3. Psychologists define five primary personality traits. Which of these is NOT one?

A: introversion

CH 2. Which of the following represents an appropriate amount of self-disclosure at the very beginning of a relationship?

A: little breadth and little depth

CH 7. If someone views listening as an opportunity to establish commonalities with others, which listening style does he or she exemplify?

A: people-oriented listening

CH 3. Elle communicates well with her partner Rowan. When they experience miscommunication, Ellen is able to ask Rowan questions to clarify how she is being understood. Ellen is demonstrating what perceptual skill in her relationship?

A: perception-checking

CH 3. If Marcus won a bet by predicting the point spread for the Super Bowl and claims it was due to his understanding of probability and statistics, what attribution is he making?

A: self-serving bias

CH 2. Which of the following is NOT a usual characteristic of online masks?

A: women are more likely to present themselves are experts


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