communication

Nurses on a hospital burn unit meet as a group to discuss procedures. Which statements accurately describe the functions of group dynamics? (Select all that apply.)

-Effective groups possess members who elicit mutually respectful relationships. -If a group member dominates or thwarts the group process, the leader or other group members must confront him or her to promote the needed collegial relationship. -In an effective group, members support, praise, and critique one another.

A 36-year-old patient who underwent a hysterectomy 4 days ago says to the nurse, "I wonder if I'll still feel like a woman." Which response would most likely encourage the patient to expand on this and express her concerns in more specific terms?

"feel like a woman?"

Nurses use social media to share ideas, develop professional connections, access educational offerings and forums, receive support, and investigate evidence-based practices. What is an example of the proper use of social media by a nurse?

nurse uses a disclaimer to verify that any views expressed on facebook are his or hers alone and not the employers

A nurse states the following to another nurse who is constantly forgetting to wash her hands between patients: "It looks like you keep forgetting to wash your hands between patients. It's really not safe for your patients. Let's think of some type of reminder we can use to help you remember." This communication is an example of what type of speech?

assertive

In a helping relationship, the nurse would most likely perform what action?

establish communication that is continuous and reciprocal

A home care nurse discusses with a patient when visits will occur and how long they will last. In what phase of the helping relationship is this type of agreement established?

orientation phase

A nurse is using the SBAR technique for hand-off communication when transferring a patient. What are examples of the use of this process? (Select all that apply.)

-S: The nurse handling the transfer describes the patient's situation to the new nurse. -B: The nurse gives the background of the patient by explaining the patient's history. -A: The nurse presents an assessment of the patient to the new nurse. -R: The nurse gives recommendations for future care to the new nurse in charge.

Nurses develop helping relationships with patients when caring for them. Which statements describe qualities of a helping relationship? (Select all that apply.)

-The helping relationship is built on the patient's needs, not on those of the helping person. -A helping relationship is dynamic. -A helping relationship is purposeful and time limited.

Which nursing actions would most likely help improve communications with patients and achieve a more effective helping relationship? (Select all that apply.)

-The nurse controls the tone of his or her voice so that it conveys exactly what is meant. -The nurse makes statements that are as simple as possible, gearing conversation to the patient's level. -The nurse takes advantage of any available opportunities to communicate information to patients in routine caregiving situations.

A nurse is communicating the care plan for a patient who is unconscious. Which nursing actions best facilitate this process? (Select all that apply.)

-The nurse is careful about what is said in the patient's presence since hearing is the last sense to go. -The nurse assumes the patient can hear and discusses things that would ordinarily be discussed. -The nurse speaks with the patient before touching him or her.

Which nursing actions help improve listening skills when conversing with patients? (Select all that apply.)

-The nurse uses appropriate facial expressions and body gestures to indicate that he or she is paying attention to what the patient is saying. -The nurse thinks before responding to the patient, even if this creates a lull in the conversation. -The nurse listens for themes in the patient's comments.

A nurse is communicating the care plan to a patient who is cognitively impaired. Which nursing actions facilitate this process? (Select all that apply.)

-nurse maintains eye contact with pt -nurse is patient and gives pt time to respond -nurse keeps communication simple and concrete

which technique would a nurse employ when using listening skills appropriately?

Nurse would listen to the themes in patients comments

A nurse who is caring for newborn infants delivers care by using the sense that is most highly developed at birth. Which example of nursing care achieves this goal?

nurse gently strokes baby's cheek to facilitate breastfeeding

when attending a staff meeting, nurse is participating in what type of communication?

small-group communication

A nurse is attempting to communicate with a patient who speaks a different language and does not understand what is being communicated. Which nursing action would best facilitate the communication process?

speaking slowly and directly but not loudly

A nurse who "unblocks" and "clears" congested areas of energy in a patient's body to promote comfort is applying the phenomenon known as:

therapeutic touch