Communication Quiz 1,2,3

As a group leader, Robert tightly controls the discussion and determines who will speak to whom. This is an example of which type of leadership style? a. Telling b. Selling c. Participating d. Delegating

A

Which of the following impressions form over time?

Algebraic

According to Dominic Infante, how can you competently communicate with verbally aggressive people? -Avoid teasing, baiting, or insulting others -Minimize contact with people who are cchronically verbally aggressive -Remain polite and respectful, and don't retaliate with your own attacks -All of the above

All of the above

The nature of language is symbolic rule governed to convey meaning a combination of language and culture All of the above

All of the above

Which of the following is apart of the perception process Selection Organization Interpretation All of the above

All of the above

Which of the following behaviors would most help you become an active perceiver? -Limit the amount of information you take in so you can organize it better -Go with your first perception because getting more information and changing it will be less accurate -Trust your judgment as correct -Be willing to question the accuracy of your perceptions -All of the above

Be willing to question the accuracy of your perceptions

All groups have two sets of needs that leaders must help meet if they are to operate successfully. They include a. Task needs and procedural needs b. Relationship needs and maintenance needs c. Task needs and maintenance needs d. Procedural needs and behavioral needs e. Actualization needs and fulfillment needs

C

Primary groups do not include a. Family b. Close friends c. Therapy group d. Co-workers e. Neighbors

C

Which of the following is NOT a part of small-group development? a. storming b. norming c. headlining d. performing e. adjourning

C. Headlining

When we communicate with others, there is a goal to achieve. Those goals include all of the following, except self-presentation instrumental relationship control

Control

Which of the following is NOT a step in in the structured problem-solving approach? a. Evaluate the iimplemented solution b. Establish criteria for the solution c. Discuss possible solutions d. Determine the cheapest solution

D

In order to properly evaluate group members' contributions as being self-centered rather than group-centered, it is necessary to recognize certain behaviors. These include all of the following EXCEPT a. Blocking b. Buffooning c. Distracting d. Provocation e. Dominating

D. Provocation

Impersonal communication is communication/exchanges that have a positive perceived impact on you thoughts, emotions, behaviors, and relationships. T F

F

It is safe to assume that all men listen in a masculine style and all women listen in a feminine style. T F

F

Julie likes that Rick considers her feelings towards smoking. This is a cost in the relationship. T F

F

We cannot carry non-verbal communication is our voice. When speaking, we use verbal language only. T F

F

When ppracticing supportive communication you should always offer advice to help others solve personal problems. T F

F

T or F Collectiivistic cultures stress the importance of individual success so that individual achievement is rewarded.

False

T or F? "I" language places blame on others, whereas "you" language allows for you to accept fault.

False

T or F? After a group has implemented its solution to a problem, there is no need to evaluate the results.

False

T or F? Groups need to discourage wild ideas while brainstorming in the problem-solving process.

False

T or F? One way to avoid/control conflict is to criticize the idea and its originator.

False

T or F? Primary groups exist to accomplish tasks and achieve goals.

False

T or F? Small group communication is the exchange of information among a relatively small number of persons, usually 2 to 20 people, who have a number of purposes guiding their behavior.

False

T or F? The Transactional Model of Communication in linear in that there is no feedback.

False

Language must have phonological and syntactic rules for comprehension. This is the use of

Grammar

Your boss walks by you in the hall, gives you a report, and says, "I need you to have a summary of that report done ASAP." You take the report home over night, summarize it, and give it to your boss the next morning. Your boss takes the summary and complains to you, "I'm disappointed that you did not get it to me by when I told you to." This example illustrates the myth that

Meaning is in the words we use

Self-esteem is defined as

Our feelings and attitudes about ourselves

I perceive that Mike likes Jill because they are always seen walking together. The organizational function of perception governing my conclusion is

Proximity

You are having a terrible day. You woke up late, your car did not start, once you got to school you couldn't find a parking place in time, and on the way to class you realized that you forgot the assignment on your table. You walk in the door and your teacher comments, "it is nice of you to join us." You perceive that your teacher is verbally attacking you, even though similar comments (made in jest) on other days did not seem as bad. This illustrates that our _________ influences the way we interpret stimuli.

Psychological state

The deliberate choice of deciding to attend or not attend a play is called

Selective exposure

John has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates

Self-fulfilling prophecy

Language that is informal and particular to group is

Slang

Which of the following statements is the strongest reason why small group norms are formed?

Small groups develop norms because the norms enable small group members to attain group goals and satisfy interpersonal needs

"When using current media, such as Twitter, Facebook, etc., we need to practice active listening." T F

T

Most healthy relationships, on occasion, will experience differentiating, Knapp's first stage of coming apart. T F

T

Networking through workplace relationships is a important feature when interning and beginning a career. T F

T

Research shows that all cultures share value in relationships. T F

T

Telling a friend that you "love" that song, while rolling your eyes because you don't mean it, is an example of contradiction in non-verbal communication. T F

T

The process of choosing what personal information we want to share with others is self-disclosure. T F

T

When using the "I-It" approach in relating to others, you often view those you interact with as objects which leads to disrespectful, manipulative, and exploitative communication. T F

T

T or F? A group's culture is expressed in behaviors like how the group organizes, how interactions are initiated, and how much interaction is allowed by any one group member.

True

T or F? At times, small groups may encounter at least one member who is counterproductive. Some of the egocentric behaviors exhibited by such members are avoidance, blocking, recognition-seeking, and withdrawing.

True

T or F? Conflict can be productive, if handled properly.

True

T or F? Conflict cannot always be resolved, but there is eventually an outcome.

True

T or F? Culture influences our own perceptions and others' perceptions of us.

True

T or F? Gender is not defined as male or female by sex, but as the set of social, psychological, and cultural attributes that characterize a person as male or female.

True

T or F? It's difficult to build cohesion in a virtual group due to the lack of face-to-face encounters.

True

T or F? Skilled leaders do not use the same leadership style all the time, but vary their leadership style according to the situation.

True

T or F? Small group communication involves three or more interdependent persons who share a common identity, and who communicate to achieve common goals or purposes.

True

T or F? We learn about ourselves from others communication with us.

True

A university chancellor dedicates his life to educational achievement. Education is a(n)_______________ in his life.

Value

During which stage of the listening process do you compare new information against your existing knowledge? a. Evaluating b. Understanding c. Interpreting d. Responding

a

When you tell your teacher you missed class because your grandmother died, but exhibit nervous mannerisms when you speak to your teacher and avoid looking the teacher in the eyes, he/she may not believe you because a. nonverbal behavior is more believable than verbal communication b. females are less perceptive of nonverbal communication than are males c. verbal communication is meaningful d. verbal communication is more believable than nonverbal communication

a

Which of the following statements accurately describes the relationship between hearing and listening? a. listening is Active while hearing is Passive b. hearing involves reception while listening involves perception c. hearing is perceptive while listening is selective d. listening is biological while hearing is learned

a

Which of the following statements about teams is true? a. Teams are most likely to consist of people with different specialties b. Team members will generally begin to view themselves as an independent unit c. Teams are typically from one branch of an organization d. A team serves primarily social functions e. A team typically possesses a long history working together

a.

Effective communication skills

are learned over time through instruction and practice.

During a job interview, Ben was constantly scratching his neck and straightening his tie. Which category of body motion best describes Ben's behavior? a. emblem b. adaptor c. illustrator d. regulator

b

We see two people shake hands as they are introduced to one another, illustrating which category of touch? a. friendship-warmth b. social-polite c. love-intimacy d. functional-professional

b

When the harmony of the group is seen as more important than new ideas and changing previous assumptions that group has perceived, __________ has occurred. a. Interdependence b. Groupthink c. Cohesiveness d. Interaction e. Facilitation

b. Groupthink

One characteristic of small groups is that they are drawn together by a a. Common bond b. Common leader c. Common goal d. Common interest e. Common perception

c

QUESTION 13 When listening to a lecture in class, you are most likely listening for a. appreciation or enjoyment b. Discernment c. information or comprehension d. empathy or support

c

Wanting to self-disclose for closeness, yet wanting to maintain private information about self illustrates which dialectal tension? a. Novelty vs. Predictablity b. Autonomy vs. Connection c. Openness vs. Protection d. None of the above

c

When walking into a classroom and seeing that your usual seat is taken by another, you feel awkward and bothered in finding another seat. This idea of nonverbally claiming a space with no legal claim is called a. Adapt diaplay b. Fixed feature c. Territoriality d. Power balance

c

Highlights that distinguish families from other relationships include a. a shared idenity b. multiple roles c. emotional complexity d. all of the above

d

Interpersonal communication is a. transactional and dynamic b. relational c. impactful d. all of the above

d

When it comes to romantic involvements, studies have shown that which of the following is the most commonly mentioned factor leading to love? a. Proximity b. Resources c. Physical attractiveness d. Reciprocal liking

d

When you are having a bad day and call to tell your best friend about it, you are probably expecting your friend to use which function of listening? a. comprehension b. appreciative c. discernment d. supportive

d

Which of the following is not a characteristics of group a. Interdependence b. Cohesion c. Norms d. Location e. Group Size

d. Location

Types of relationships include: a. Family b. Friendship c. Romantic d. Workplace e. All of the above

e

Conflict triggers included which of the following a. Misunderstandings b. Unbalanced costs and rewards c. Incompatible goals d. Provocation e. All of the above

e. All of the above

Which of the following is included in establishing positive norms within small groups? a. create ground rules b. begin and end meetings on time c. confront problem behaviors immediately d. evaluate the group regularly e. all of the above

e. All of the above

Way to approach conflict include the following except a. Avoidance b. Accommodation c. Competition d. Collaboration e. All of the above are conflict approaches

e. All of the above are conflict approaches

T or F? After WWI, there was an explosion in the field of communication.

false

When there is a reciprocal exchange between people, similar to playing catch with someone, the communication term which best describes this is

interaction