Communication Unit 2

In low context communication, people are very detailed and rely heavily on facts and figures. True / False

True

Which of the following statements suggests technophobia? a. "I want nothing to do with the Internet. It is way too complex." b. "I never check my voicemail. Just text me." c. "People share too much personal information via social media." d. "Take a look at the pictures on my MySpace page."

a. "I want nothing to do with the Internet. It is way too complex."

An individual should always consider the recipients and message context. Which statement is incorrect? a. It is not necessary to consider whether reliance on new media is a good choice for the context for your message. b. You must consider whether reliance on new media is a good choice for the intended recipient, as well as the context for your message. c. You should analyze your intended audience in much the same way you do before preparing a presentation or writing a business document. d. At work, always try to assess how communication will flow in your organization.

a. It is not necessary to consider whether reliance on new media is a good choice for the context for your message.

Which of the following best defines culture? a. Our values, beliefs, lifestyle, rules, preferences, and behaviors b. The way in which individuals follow rules c. How we are related through birth d. The lifestyles we choose to lead

a. Our values, beliefs, lifestyle, rules, preferences, and behaviors

Select the correct statement about self-presentation. a. Self-presentation is defined as the strategic development and use of verbal and nonverbal messages that results in others making conclusions about the kind of individual you are. b. Communicators rarely generalize their first impressions. c. Your words, your tone, and your clothing do not communicate information about your character, professionalism, and goals. d. As communicators, we do not have control in shaping how others perceive us.

a. Self-presentation is defined as the strategic development and use of verbal and nonverbal messages that results in others making conclusions about the kind of individual you are.

_________________ refers to the organization or plan that one creates in order to achieve a goal. a. Strategy b. Evaluation c. Self-concept d. Modifying negative perceptions

a. Strategy

Which of the following statements is correct? a. The linear model assumes defined roles for communicators. b. The linear model assumes simultaneous roles for communicators. c. The linear model does not take into consideration the encoding and decoding of messages. d. The transactional model does not take feedback into consideration.

a. The linear model assumes defined roles for communicators.

In order to avoid errors in attribution, an individual must carefully determine the ___________, using as much information about a person's behavior as possible. a. locus of causation b. self-serving bias c. attribution error d. fundamental attribution

a. locus of causation

Donna will be traveling to Greece, Japan, and Saudi Arabia for four weeks. She has been studying the language and culture of each destination. Which statement about achieving intercultural success is false? a. Donna must let go of her preexisting biases about different cultures. b. Donna does not need to be tolerant of ambiguity. c. Donna needs to remember that every culture has different rules and norms. d. Donna must be willing to adapt to the practices of other cultures.

b. Donna does not need to be tolerant of ambiguity.

Abeer is from Saudi Arabia. She was raised to be very quiet and respectful. She is not allowed to socialize with men she does not know and can't show any skin in public. Which of the following is an incorrect statement about Abeer? a. Her lifestyle is related to how she treats men. b. She is genetically programmed to act in a quiet and respectful manner. c. Her cultural behaviors are intertwined with the way she grew up in Saudi Arabia. d. Her beliefs and values play a role in how she acts toward men.

b. She is genetically programmed to act in a quiet and respectful manner.

Communicators can develop more sensitivity to intercultural differences by studying other cultures, communicating with people from a variety of cultural backgrounds, and _________? a. increasing your socio-cultural biases b. examining one's own culture to understand its assumptions and norms c. improving listening skills d. improving feedback skills

b. examining one's own culture to understand its assumptions and norms

Which statement is true about individuals who rely on new media for communication? a. When individuals are in an online setting, they are able to observe important cues from one another. b. The degree of synchronicity is not dependent on whether we use real-time or delayed modes. c. As synchronous communicators, we can ask questions, get instant feedback, and immediately confirm that messages are being received and understood. d. The timeliness of feedback does not depend on the medium selected.

c. As synchronous communicators, we can ask questions, get instant feedback, and immediately confirm that messages are being received and understood.

We often make perceptual errors when making attributions about people's behavior as a result of numerous factors. Which of the following is not a factor? a. Incomplete information and biases b. Limited resources and abilities c. Biological factors d. One's desire to protect the self

c. Biological factors

Which scenario describes a successful communication interaction? a. Bob and Jen fight about whose point of view is the best. b. Bob agrees that Jen has the best ideas. c. Jen and Bob develop a comprehensive strategy for studying math and science together since Bob is great at math and Jen is a science whiz. d. Jen tells Bob he can make all of the decisions for their study group.

c. Jen and Bob develop a comprehensive strategy for studying math and science together since Bob is great at math and Jen is a science whiz.

Which of the following describes someone who is technophobic? a. Linda loves to FaceTime her high school friends. b. Billy Skypes with his girlfriend, who lives 150 miles away. c. Joey feels anxious or avoidant of using any type of new media. d. Rose has discovered that using Instagram is a great way to connect with her college-age grandchildren.

c. Joey feels anxious or avoidant of using any type of new media.

New media limits our ability to engage in effective role-taking and accurate perception. Which statement best describes role-taking in communication? a. We engage in role-taking when we brag about our good luck to a friend who is down on her luck. b. As a result of role-taking, we can't make predictions about how others will react to and respond to our messages. c. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective. d. Role-taking is not critical to the accurate perception of others or to contextual features that impact an interaction.

c. Role-taking is the skill that allows communicators to figuratively stand in one another's shoes and assume one another's social roles and perspective.

Which of the following statements about selection is NOT correct? a. Selective recall describes a tendency to remember only the information that reinforces existing ideas and beliefs. b. Selective perception is our inclination to see, hear, and believe only the information that reinforces existing beliefs and ideas. c. Selective attention describes a tendency to focus on certain information, while at the same time considering all other ideas. d. The principle of selective exposure says that communicators will actively avoid information that contradicts existing beliefs.

c. Selective attention describes a tendency to focus on certain information, while at the same time considering all other ideas.

Rhonda is traveling around the world for a few months. She is collecting as much information as possible about each culture and its rules. What does she need to know about visiting the island of Hawaii? a. She must refill the wine glasses of others before she refills her own. b. She must avoid small talk over a meal. c. She must remove her shoes in a private home as a sign of respect. d. She must make eye contact.

c. She must remove her shoes in a private home as a sign of respect.

When Morgan first meets her sister's boyfriend, Todd, she expects him to be sweet and loving. However, she finds him to be cold and rude. Which is a true statement about Morgan? a. She will not generalize this impression and will not assign other negative qualities to Todd. b. She will take time to carefully reflect on her impression of Todd. c. She will likely be biased in the future based on her first impression of Todd.

c. She will likely be biased in the future based on her first impression of Todd.

Which of the following statements about the main purpose of human communication is NOT true? a. The purpose of communication is to manage relationships with others. b. The purpose of communication is to make decisions. c. The purpose of communication is to get others to behave the way you want. d. The purpose of communication is to solve problems.

c. The purpose of communication is to get others to behave the way you want.

There are five primary characteristics of culture and co-cultural memberships that affect human communication. Which of these characteristics is incorrect? a. polychronism and monochronism b. masculinity and femininity c. loud and quiet d. individualism and collectivism

c. loud and quiet

A group of people who share common ______ would be considered a general culture because its members are likely to identify with only one such group at a time. a. behaviors b. interests c. values

c. values

Jenny is struggling with her mediated communication. To improve her communication skills, what should she do? a. She should assess the strengths and weaknesses of the medium, as well as consider the recipients and context for the message. b. She should focus more on traditional forms of communication, as these are safer and less ambiguous. c. She should spend time considering the recipients and context for the message. d. A and C

d. A and C

Waldeck, Kearney, and Plax suggest a four-step plan for effective self-presentation. The plan involves the following: a. Setting a goal and creating a strategy b. Executing the strategy and evaluating the results c. Modifying others' negative perceptions d. All of the above

d. All of the above

Which of the following is a reason that many adults today avoid international travel? a. Feelings of insecurity about communicating effectively in foreign places b. A lack of knowledge about other cultures c. A fear of offending those from other cultures d. All of the above

d. All of the above

Digital media can greatly affect messaging. How can you effectively judge the relationship among you, your receiver, media and the message? a. Always look for norms among your social network and within your company. b. Consistently evaluate all media and make good selections by examining the richness of media. c. Recognize that lean media are the least capable of facilitating understanding, while rich media allow for quick feedback and emotional exchanges. d. All of the above.

d. All of the above.

Some critics argue that mediated communication can damage our communication skills and life skills in general. Which of the following research shows this to be true? a. Research shows evidence of self-involvement and narcissistic-type self-presentation on social media. b. Studies indicate that technology use may be making people more aggressive, obsessive, and selfish in both their online and offline communication with others. c. College students self-reported that they felt less competent and confident communicating in face-to-face situations than they did in mediated ones. d. All of the above.

d. All of the above.

Which is a true statement about co-cultures? a. Our co-cultural memberships influence the relationships we initiate. b. Co-cultures consist of any group we identify with. c. People can belong to many co-cultures. d. All of the above.

d. All of the above.

Which of the following best describes role-taking in communication? a. As a result of role-taking, we can make predictions about how others will react to and respond to our messages, and we can make explanations and attributions about others' behaviors. b. We engage in role-taking when we refrain from bragging about the new wardrobe we just purchased when chatting with a friend who has little money. c. We are role-taking when we avoid talk about a particular person or subject because we know it is annoying to our conversational partner, or steer the conversation toward an issue that we know our friend feels enthusiastic or positive about. d. All of the above.

d. All of the above.

Which of the following is important to ask when analyzing your intended audience? a. What media does this person have access to? b. What is my relationship to this person in the organizational hierarchy? c. Do I have a formal or an informal relationship with this individual? d. All of the above.

d. All of the above.

Which of the following will not improve your communication competence? a. Cultivating empathy for others b. Overcoming socio-cultural biases c. Effective communication skills and intercultural knowledge d. Decreasing your motivation to communicate

d. Decreasing your motivation to communicate

Sally is a 27-year-old female living in Los Angeles. She is still very active in her college sorority, Alpha Phi, is a meat eater, loves country music, reads People magazine religiously, is a yoga and Pilates lover, and bikes 35 miles to work every day. Which of the following statements best describes Sally? a. Sally associates herself with other people who love country music because of her own love of country music. b. Sally associates herself with other people who are fit because of her strong interest in staying fit and being healthy. c. Sally associates herself with other Alpha Phis. d. Sally associates herself with other Alpha Phi members, meat eaters, country music fans, and People magazine readers, as well as people who love yoga, biking. and Pilates.

d. Sally associates herself with other Alpha Phi members, meat eaters, country music fans, and People magazine readers, as well as people who love yoga, biking. and Pilates.

Which statement about globalization is incorrect? a. The increase in the number of college students studying internationally is a direct result of globalization. b. Globalization is the process of our world becoming more connected in economic, political, organizational, and personal ways. c. Globalization is enabled by improvements in transportation. d. Students study abroad for the sole reason of seeking professional opportunities.

d. Students study abroad for the sole reason of seeking professional opportunities.

Which statement about self-concept and self-esteem is true? a. Self-concept is your evaluation of who you are. b. Self-esteem is the summation of who you are. c. Self-concept is the degree to which you approve of, value, and like the concept that you have of yourself. d. The combination of self-concept and self-esteem serves as the foundation for the manner in which you present yourself and relate to others.

d. The combination of self-concept and self-esteem serves as the foundation for the manner in which you present yourself and relate to others.

Which of the following statements about digital media is incorrect? a. Some people believe that digital communication is extremely ambiguous. b. Some individuals have difficulty grasping the complexities of digital media. c. New media are ubiquitous. d. The complexities surrounding digital media are typically confined to one's social and romantic interests.

d. The complexities surrounding digital media are typically confined to one's social and romantic interests.

Which of the following can't be influenced by co-cultural memberships? a. A person's thoughts about politics b. Our views about hugging and kissing c. One's ideas about marriage and divorce d. The family we are born into

d. The family we are born into

Which of the following is the best indicator of whether someone values communication? a. Socioeconomic status b. Language skills c. Reliance on digital communication d. Willingness to communicate

d. Willingness to communicate

Cultural influences on communication include __________. a. expectations about nonverbal communication b. socioeconomic restrictions c. gender-based restrictions d. all of the above

d. all of the above

All of the members of Emma's family move away from home when they turn 18. This ends up significantly decreasing their financial dependence on parents. This is an example of a ____________ culture? a. high context b. collectivist c. monochronic d. individualism-centered

d. individualism-centered