Communications

Which of the following is NOT one of the ways discussed to reduce public speaking anxiety?

Know it is worse than how it actually feels

A family that encourages diversity of opinions and allows people to express themselves is said to have what type of conversation and conformity orientation?

Low conformity orientation

Caitlyn has three friends. One of her friends seems to ridicule her more and more. To improve her self-perception, Caitlyn decides to separate herself from this friend. This is an example of which of the improving self-perception techniques?

Maintain supporting interpersonal relationships

The textbook lists four barriers to perceive others. Which is NOT one?

Maintain supporting interpersonal relationships

Posting a message on social media is an example of:

Mass communication

___ is the verbal or nonverbal content the sender wants to convey to the receiver.

Message

Which is NOT one of the "OCEAN" personality traits?

Naturalness

Anything that interferes with the process of achieving shared meaning in the communication process is called:

Noise

Ryan makes incredible chocolate chip cookies that both he and everyone else loves to eat. According to the Johari window, which quadrant is Ryan's baking still in?

Open quadrant

Hannah is visiting her grandmother who is a patient in the hospital. She's worried about her grandmother's condition and seeks a doctor. She find a man wearing a white lab coat with a stethoscope around his neck, saying, "Doctor excuse me" she was making sense of what she saw (man wearing a lab coat in the hospital). This is an example of what type of perception process:

Organizing information

Gabe and his friends want to go the movies. They've all selected the latest horror movie and Gabe doesn't like those types of films. When asked if everyone is in agreement, he agrees. They text to meet in the theater's lobby at 7 before going instead. Gabe doesn't show up and he doesn't text. He does this intentionally because he didn't want to see this movie. His actions are one of the following communication styles:

Passive-aggressive communication style

Communication is guided by rules and norms. Where did we probably NOT learn these rules and norms?

Textbook

The process of selecting, organizing, and interpreting information is known as:

Perception

The process of describing, interpreting, and verifying to help you understand another person is called:

Perception checking

Joe and charlie are identical twins and have a special nickname for the other: "womb-mate". This is an example of which cultural aspect of interpersonal communication?

Personal idioms

Your niece, an infant, starts crying. She is communicating that she needs something (food, diaper change, burp, etc.) this is an example of communication meeting which of our needs?

Physical needs

Cody, at 25, has moved away from home. At 2am, he decides to call his mom to talk. When she answers the phone, she immediately says, "what's wrong?!" In a panicky voice. Cody is confused as to why she's upset. According to the interaction model of communication, which situation would explain his mom not expecting to chat with cody at 2am?

Physical situation

A family that is high in conversation orientation but low in conformity, where open discussion is encouraged but the parents to not control their children's behavior is said to be which of the following?

Pluralistic family

The negotiation stage where the topic is previewed and goals are established is called:

Pre-negotiation stage

Tony believes all brown-eyed people are superior and blue-eyed people are inferior. This is an example of:

Prejudice

Walking into the office for her job interview, ashleys smiles and firmly shakes the hand of the interviewer making a great first impression. This an example of what type of impression?

Primary effect

Sitting in class, Lucas is looking out the window and daydreaming about fishing. This is an example of what type of "noise"?

Psychological noise

A persons mood and feelings that become apparent in the communication encounter, such as stress or anxiety, is ___ situation according to the interaction model of communication.

Psychological situation

You are visiting a close friend or relative in their home. You go to their refrigerator and help yourself to a can of sprite without even asking. Your friend doesn't seem to mind. According to the transactional model of communication what context would explain this?

Relational context

Lee and hannah often text, post messages on social media and share SnapChats to maintain their relationship when they cannot get together. This is an example of which function of interpersonal communication?

Relational goals

During the pandemic, brothers bill and drew played video games each evening after dinner. This is an example of which cultural aspect of interpersonal communication?

Relationship routines and rituals

The textbook listed five ways to improve self-perception. Which is NOT one of those ways?

Rely on rigid schema

Matthew is driving to visit friends in Chicago, a place he's never been. As he gets closer to the big city, he turns down the radio so he may concentrate on the traffic. This is an example of what?

Salience

Adam is playing a video game and about to reach a new level. He's so focused, he's ignoring his mom calling him for dinner. then he hears his older brother say, "wow steak for dinner?!" He paused and saves the game to join the family for dinner. The concept that Adam heard his brother but not his mother is an example of ____ in the perception process?

Selecting information

The professor assumed her students were all bright since they chose to take her difficult math class. By the end of the semester, all students met or exceeded the challenges she gave them. This is an example of:

Self- fulfilling prophesies

Media images distorts our _____ as we want to match these ideal images as our own

Self- presentation

The perception we have of our skills abilities, knowledge, and competencies is known as:

Self-concept

___-___ theory is where we compare our actual self to our ideal self

Self-discrepancy

The judgments we make about our ability to perform a task or reach a goal is called:

Self-efficacy

The evaluation we make about our personal worthiness based on our self-concept is known as:

Self-esteem

Ben approaches his boss to ask a question. He realized his facial expression was probably sour, so he changed it to be more appropriate. This is an example of what self-perception?

Self-monitoring

The internal process of being aware of how we are coming across to other and then adjusting our behavior accordingly is known as:

Self-monitoring

____-_____ is the overall view we have of ourselves which includes both self-concept and self-esteem

Self-perception

Emma is spending a good bit of time preparing for her first date with Dana. She can't decide which outfit to wear. This is an example of which function of interpersonal communication?

Self-presentational goals

Jasmine texts her friend, Sam, "Let's meet at 5 and study chemistry". Jasmine is considered the ____ in this communication process:

Sendee

Dave usually wears sweats when playing video games with his friends, but today he's wearing a suit. He's presenting a different aspect of himself for a job interview which is the phenomenon of:

Social construction of self

In the transaction model of communication, the ___ context involved the stated rules or unstated norms that guide our behavior, including communication

Social context

The ____ ____ theory balances advantages and disadvantages in a relationship.

Social exchange

Ethan is visiting his grandparents who have been married over 40 years. His grandfather is telling ethan how he proposed to his wife, a story ethan has heard numerous times but he smiled as he sees his grandparents hold hands during the retelling of their engagement. This is an example of which cultural aspect of interpersonal communication?

Storytelling

At what stage of a relationship's coming apart does a couple create physical distance, perhaps working late at the office more and more?

Avoiding

Jacob and emily are arguing. Emily gets up from the couch and goes out onto the porch, slamming the door behind her. This is an example of which conflict management style?

Avoiding

The negotiation stage where you are flexible, as you make proposal and concessions is called:

Bargaining stage

Emma is on another diet because she thinks she's overweight. This is an example of which of the there ways to improve self-perception:

Be critical of socializing forces

Public communication includes

Best man speech

Ethan constantly boasts about how great he is at everything: "Ain't nobody as good as me at bow hunting. I bet I'm better than anyone ever." This is an example of which of the improving self-perception techniques?

Beware of distorted patterns of thinking and acting

At what stage of a relationship do the people tell others about their relationship perhaps with a public ritual such as a formal commitment ceremony?

Bonding stage

Josh is proposing to his girlfriend Jamie. He decided he will propose by renting a billboard which will say, "Jamie, will you marry me? I love you, Josh". The billboard is near her office. His choice of how to propose is an example of what?

Channel

The sensory route or method the sender sends the message to the receiver is called:

Channel

Sean, chuck, and amanda work together. Amanda is the boss. Chuck and amanda started dating. To prevent a sexual harassment issue, amanda and chuck meet with the HR department and assign a document stating that if the relationship ended, neither would claim sexual harassment. What sexual harassment issue could still arise?

Chuck is promoted but Sean isn't; Sean sues sayings chuck was promoted because of his relationship wit amanda.

At what stage of a relationship's coming apart does the communication decrease to slammed doors or "whatever"?

Circumscribing

Taylor asks clarifying questions among the group to find common ground and responds with genuine concern. This is an example of which conflict management style?

Collaborating

Which culture is most likely to use an avoiding or accommodating style of conflict management to save face?

Collectivist culture

Someone who uses verbal and/or nonverbal communication to significantly and negatively a person's sense of self is referred to as:

Communication aggression

____ _____ is the knowledge of effective and appropriate communication patterns and the ability to use and adapt to use and adapt that knowledge in various contexts.

Communication competence

____ _____ deals with the process of negotiating and reflecting on our actions and communicating what we believe to right or wrong.

Communication ethics

Intrapersonal communication includes

Communication within our own minds

Jim pushes his opinion on the group and doesn't seem to notice that others are upset. This is an example of which conflict management style?

Competing

The four most common triggers for conflict are as follows, except for:

Constructive criticism

Four reasons are given for self-disclosure. Which is not one?

Cultural

According to the transaction model, the __ context includes the beliefs, values, orientations, underlying assumptions, and rituals that belong to a specific culture.

Cultural context

There are three function of interpersonal communication. Which is NOT one?

Cultural goals

Communication is said to meet our needs in our ways. which is NOT one?

Cultural needs

There are four cultural aspects of interpersonal communication. Which of the following is NOT one?

Cultural routines and rituals

Megan sent a text message to hunter saying, "we need to talk". hunter interprets the message as bad news for their relationship. Another word for Hunter's interpretation in communication process is:

Decode

When the receiver of the message interprets the message, this is called:

Decode

Focusing on the verbal and nonverbal communication, the context or circumstances, your surrounds, and any feedback can help to overcome barriers to perceiving others in which of the four types?

Develop empathetic listening skills.

Ralph works at McDonalds. A blue-eyed person comes to the counter to order a Big Mac. Ralph believes blue-eyed people are evil after watching several late-night movies where the villains were blue-eyed. Ralph refuses to serve the blue-eyed customer. This is an example of:

Discrimination

Josh is trying to figure out how to propose to his long- term girlfriend, Jamie. He had finally decided what and how to say it. This message production is called:

Encode

The message production or how the sender figures out how they are going to say something is called:

Encode

Asking questions, being self-aware, being culturally aware, and getting outside of your comfort zones help to overcome barriers to perceiving others in which of the four types?

Engage in self-reflection

Juan is attending church when someone's cell phone rings. This interference to the priest's message is what type of "noise"?

Environmental/physical noise

At what stage of a relationship do the people engage in small talk seeking common ground?

Experimentation stage

The negotiation stage where you may gather information, share your viewpoint, and listen to others is called:

Exploration stage

Ethan is rarely late for work. Today, he was late - his car got a flat tire on the way. This is an example of what perception we have of others?

External attributions

Jason is shopping with his mom. She picks up a shirt and says, "oh, isn't this cute. Don't you like it?" Jason shakes his head and rolls his eyes. Jason's nonverbal response is called:

Feedback

Sam replies to Jasmine's text and says, "instead of 5pm, how about we meet at 5:30: I'm running late." Sam has provided ____ to Jasmine's initial text.

Feedback

When the receiver of the message sends the sender a response, this is called:

Feedback

Professor Jones' class failed the first exam. She explained to her dean the reason is that the students are just not bright and are lazy. She is explain the students' behavior on internal rather than external attributions. This is an example of what perception we have of others?

Fundamental attribution error

There are five forms of communication. Which is NOT one?

Government

Ashley disagrees with the groups idea about the project, but she doesn't say a word. She wants to seems like a team player and so she goes along with their opinion. This is an example of which conflict management style?

Accommodating

Claire and tim are working on a project. Their communication focuses on that project. This is an example of which type of peer coworker relationship?

Information peers

Tom and Rebecca are working on a project that is due at end of the week. They are providing information to each other as well as support. This is an example of which function of interpersonal communication?

Instrumental goals

Ahmed emails a work colleague to ask requesting data he needs to complete his project. This is an example of communication meeting which one of our needs?

Instrumental needs

At what stage of a relationship do the people start to merge their lives referring to themselves as "we" on social media, for example?

Integration stage

The ____ model of communication is a process in which participants alternate between sender and receiver

Interaction

Chris is always late for work. That's just how he is. This is an example of what perception we have of others?

Internal attributions

The process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms is called:

Interpersonal communication

An expressed struggle between two interdependent people who perceive incompatible goals, scarce resources, and interference from the other in achieving goals is called:

Interpersonal conflict

Drew comes home from work. He is methodical about where he puts his keys, so he doesn't have to hunt for them. There's a hook by the kitchen door where he always hangs his ballcap and his car keys and that's what he does without fail. This is an example of what type of perception process:

Interpreting information

Mia's brother, Zach, is 3 years younger and drives her crazy at times. This is an example of which type of relationship:

Involuntary and personal

Winston and kevin work at McDonald's together, but their relationship does not extend beyond work. This is an example of which type of relationship:

Involuntary and social

The ___ model of communication is a process in which communications generate social realities within social, relational, and cultural contexts.

Transaction

A family that focuses on communication, a sense of loyalty, and gives a feeling of "home" is said to use what definition of family?

Transactional definition

Which model of communication is linear, one-way in which a sender intentionally transmits a message to a receiver?

Transmission

Madison thinks she is a terrible presenter when in fact she is an awesome presenter. This is an example of which communication competency type?

Unconscious communicator

Chloe and Anna text each other every day sharing information and providing emotional support for each other . This is an example of which type of relationship:

Voluntary and personal