Complete Quiz List

Long-term incentive plans in which rights are granted to executives to purchase shares of their company's stock at a fixed price for a fixed period of time are known as: 1) stock options 2) stock grants. 3) restricted stock. 4) performance shares.

1) stock options

A quantitative job evaluation procedure that determines a job's relative value on the basis of quantitative assessments of specific job elements is known as: 1) the point system. 2) job ranking. 3) the factor comparison method. 4) the job grade system.

1) the point system.

In most instances, who is in the best position to perform the function of appraising an employee's performance? 1) someone from the HR department 2) the employee's supervisor 3) the employee 4) co-workers

2) the employee's supervisor

Performance appraisal methods can be broadly classified as either ____, ____, or ____ approaches. 1) trait, behavioral, judgmental 2) trait, behavioral, results 3) behavioral, judgmental, results 4) behavioral, judgmental, attitudinal

2) trait, behavioral, results

The two primary purposes of performance appraisals are: 1) informative and developmental. 2) managerial and administrative. 3) managerial and informative. 4) administrative and developmental.

4) administrative and developmental.

The concept that employees should exert greater work effort if they have reason to expect it will result in a valued reward forms the basis of: 1) expectancy theory 2) equity theory 3) instrumentality 4) internal equity

1) expectancy theory

The method of providing a variety of work experiences to broaden the knowledge and understanding required to manage more effectively is known as: 1) job rotation. 2) coaching. 3) individual development. 4) role modeling.

1) job rotation.

Common drawbacks to on-the-job training include all of the following except: 1) lower motivation of trainees. 2) lack of a well-structured training environment. 3) poor training skills of supervisors. 4) the absence of well-defined job performance criteria.

1) lower motivation of trainees.

An appropriate reward for a consumer service representative who worked long hours to fill a new customer's large order is: 1) a piece rate 2) a differential piece rate 3) merit pay 4) a spot bonus

4) a spot bonus

Employees whose compensation is calculated on the basis of weekly, biweekly, or monthly periods are classified as: 1) salaried employees. 2) hourly employees. 3) management employees. 4) white-collar employees.

1) salaried employees.

Which of the following compensation options would not qualify under the term pay-for-performance? 1) seniority based pay 2) group incentive 3) pay banding 4) gainsharing plans

1) seniority based pay

The four phases of a systems approach to training are: 1) needs assessment, program design, program implementation, and evaluation. 2) organization analysis, task analysis, person analysis, and performance analysis. 3) needs assessment, person assessment, program implementation, and evaluation. 4) organization assessment, KSA assessment, person assessment, and evaluation.

1) needs assessment, program design, program implementation, and evaluation.

Determining whether or not performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as: 1) person analysis. 2) demographic analysis. 3) individual analysis. 4) group and individual analysis.

1) person analysis.

Contemporary reasons given by organizations for implementing incentive plans are: 1) to improve or maintain high levels of productivity. 2) to focus employee efforts on specific performance targets. 3) to link compensation rewards to the achievement of results. 4) all of the above.

1) to improve or maintain high levels of productivity. 2) to focus employee efforts on specific performance targets. 3) to link compensation rewards to the achievement of results.

_____ refers to the effective application of principles learned to what is required on the job. 1) transfer of training 2) learning 3) training effectiveness index 4) compensatory modeling

1) transfer of training

Group incentive plans include: 1) Standard hour plan 2) Improshare 3) Stock options 4) Sales incentives

2) Improshare

A performance-rating error in which the appraiser is reluctant to give employees either unusually high or unusually low ratings is referred to as a: 1) recency error 2) error of central tendency 3) leniency or strictness error 4) halo error

2) error of central tendency

When the organization pays wages that are relatively equal to that of other employers for similar work, this is the basis of: 1) comparable worth 2) external equity 3) compensable factors 4) equal pay

2) external equity

Which system of job evaluation is being used when cards that list the duties and responsibilities of the job are arranged by raters in order of the importance of the job? 1) point method 2) job ranking 3) job grade system 4) factor comparison method

2) job ranking

Which is the simplest and oldest method of job evaluation? 1) job worth system 2) job ranking system. 3) job grade system. 4) point system.

2) job ranking system.

One advantage of peer appraisals is that: 1) peers are less politically motivated than supervisors. 2) peers may furnish more accurate and valid information than supervisors. 3) peers may work harder to help other employees improve performance. 4) peers are often partially responsible for the performance of other co-workers.

2) peers may furnish more accurate and valid information than supervisors.

Executive compensation consists of all of the following except: 1) base salary. 2) proficiency adjustments. 3) perquisites. 4) short-term incentives or bonuses.

2) proficiency adjustments.

The most common method of training evaluation is assessing participant: 1) results 2) reactions 3) behavior 4) learning

2) reactions

If you inflate the evaluation of people with whom you have something in common, you are committing a: 1) leniency error 2) similar-to-me error 3) recency error. 4) central tendency error.

2) similar-to-me error

If employees' pay is based not on the actual amount of time it takes them to complete a job but instead on a predetermined amount of time for completing the job, which incentive plan are they working under? 1) piece-rate plan 2) standard hour plan 3) time division plan 4) completion pay system

2) standard hour plan

Freedom from criterion deficiency of performance appraisals refers to the extent to which: 1) standards relate to the overall objectives of the organization. 2) standards capture the entire range of an employee's responsibilities. 3) individuals tend to maintain a certain level of performance over time. 4) factors outside the employee's control can influence performance.

2) standards capture the entire range of an employee's responsibilities.

Executive base salaries represent between ____ percent of the total annual compensation. 1) 10 to 20 2) 20 to 30 3) 30 to 40 4) 40 to 50

3) 30 to 40

Research shows that a merit increase in the range of ____ percent is necessary to serve as a pay motivator. 1) 3 to 5 2) 5 to 7 3) 7 to 9 4) 9 to 11

3) 7 to 9

Which of the following is NOT an advantage of an incentive pay program? 1) Incentives focus employee efforts on specific performance targets. 2) Incentives are a way to increase equity and justice in an organization. 3) Incentive payouts are fixed costs linked to the achievement of results. 4) Incentives are a means to reward or attract top performers when salary budgets are low.

3) Incentive payouts are fixed costs linked to the achievement of results.

Enterprise incentive plans include: 1) Scanlon Plan 2) Rucker Plan 3) Stock options 4) Sales incentives

3) Stock options

Under the Fair Labor Standards Act, exempt employees: 1) are required to be paid at 1-1/2 times their regular pay rate for hours worked in excess of 40 hours in a week. 2)must be paid 1-1/2 times their regular hourly wage for time worked in excess of eight hours in a day. 3) are those employees not covered by the overtime provisions of the Act. 4) include most hourly personnel employed in interstate commerce.

3) are those employees not covered by the overtime provisions of the Act.

Which of the following is not an executive long-term incentive program? 1) stock price appreciation grants 2) restricted stock and restricted cash grants 3) assigned benefits 4) performance-based grants

3) assigned benefits

If the performance evaluations that salespeople receive are based solely on sales revenue to the exclusion of other important factors, the instrument suffers from: 1) criterion contamination. 2) lack of reliability. 3) criterion deficiency. 4) relevance.

3) criterion deficiency.

Training given for one ten hour period instead of five two hour periods is an example of: 1) part learning. 2) distributed learning 3) mass learning. 4) active learning.

3) mass learning.

If you rate an employee's performance based largely on the employee's recent behavior, you are committing a: 1) leniency error. 2) contrast error. 3) recency error. 4) central tendency error.

3) recency error.

The terms "training" and "development": 1) mean the same thing 2) both refer to short term skill development efforts 3) refer to a short term performance orientation vs. a longer term skill development, respectively 4) refer to skills development in low level vs. managerial employees, respectively

3) refer to a short term performance orientation vs. a longer term skill development, respectively

Training programs are more likely to be effective if they incorporate all of the following except: 1) goal setting. 2) modeling 3) standardization. 4) active practice.

3) standardization.

When employees receive a certain rate for each unit produced, they are working under which incentive plan? 1) differential piece rate 2) standard piece rate 3) straight piecework 4) individual rate pay

3) straight piecework

Managers tend to be more open to the idea of ____ when the information is used for developmental purposes. 1) team appraisal 2) superior appraisal 3) subordinate appraisal 4) self appraisal

3) subordinate appraisal

Whole-vs-Part Learning: 1) builds a bridge between employees and the organization 2) provides learning through repetition 3) sets a road map for the training course, objectives, and learning points 4) breaks down tasks to facilitate learning

4) breaks down tasks to facilitate learning

If you were responsible for developing a training program, your first step should be to: 1) create a suitable training environment. Incorrect Response 2) select the proper training method. 3) determine the knowledge in the group. 4) determine the specific instructional objectives.

4) determine the specific instructional objectives.

Which of the following is an example of a nonfinancial compensation? 1) bonuses 2) commissions 3) health insurance 4) employee recognition program

4) employee recognition program

The federal civil service job classification system uses which type of job evaluation system? 1) point method 2) job ranking 3) factor comparison method 4) job classification system

4) job classification system

This training method consists of having the trainee assume the attitudes and behavior of others. 1) job rotation 2) case study 3) simulation study 4) role-playing

4) role playing

Which of the following is an external factor that can influence the rates at which employees are paid? 1) the worth of the job 2) the employees' relative worth 3) the employer's ability to pay 4) the cost of living

4) the cost of living

The relationship between the relative worth of jobs and their wage rates can be represented by means of a: 1) regression line. 2) wage survey. 3) salary progression chart 4) wage curve.

4) wage curve.