CompTIA "Tricky Questions"

A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity.Which of the following is MOST likely causing the problem? A. Airplane mode B. Tethering C. Disabled hotspot D. VPN

A. Airplane mode

A group of workers attend a team-building retreat at a remote cabin. They can place calls on their mobile smartphones, but the cabin has no wired phone, television, or wired internet connectivity. The workers need to access an internet webpage using their laptop computers. Which of the following internet connection types might be available to the workers? A. Cellular B. DSL C. Cable D. Dial-up

A. Cellular

A user reports that the projector in the conference room has display issues when it is connected to his laptop. After identifying the cause and completely resolving the issue, the projector displays the images perfectly both on his laptop and on the projector. Which of the following troubleshooting strategies should be performed NEXT? A. Document the solution B. Identify the problem C. Test the solution D. Establish what has changed

A. Document the solution

A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use? A. Hotspot B. NFC C. Bluetooth D. VPN

A. Hotspot

A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines.Which of the following features should the administrator utilize to complete the task? A. Hypervisor B. Disk management C. Terminal services D. Device Manager E. Virtual LAN

A. Hypervisor

A network administrator must install a device that will proactively stop outside attacks from reaching the LAN.Which of the following devices would BEST meet the organization's needs? A. IPS B. IDS. C. Proxy server D. Authentication server.

A. IPS

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.Which of the following would be the BEST way for a technician to assist Joe? A. Log into the same email provider on the new device, and restore the contacts and dates. B. Create a Bluetooth connection between Joe's devices, and copy his contacts and calendar. C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC. D. Use NFC to transfer all compatible data from one device to the other.

A. Log into the same email provider on the new device, and restore the contacts and dates.

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.Which of the following tools should the technician use to verify this has been completed? A. Multimeter B. Cable tester C. Tone generator D. Voltmeter

A. Multimeter

Which of the following networking protocols would BEST track packages through a sorting facility? A. RFID B. NFC C. Bluetooth D. ZigBee D. Tethering

A. RFID

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.) A. Remove the case and organize the parts. B. Document the screw locations. C. Search the Internet for repair tutorials. D. Consult colleagues for advice. E. Place the device in rice for a few days.

A. Remove the case and organize the parts. B. Document the screw locations.

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.Which of the following would be the BEST recommendation? A. Smart watch B. Fitness monitor C. Global positioning sensor D. Portable hotspot

A. Smart watch

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply? A. input voltage B. Efficiency rating C. 12V rail amperage D. Number of SATA connectors

A. input voltage

An end user claims that they are unable to connect to the internet and has called the company's help desk for a solution. Having been assigned to this issue, you decide to first test whether or not TCP/IP is working correctly on the local computer. Which of the following is the BEST command to use for this test? A. ping 127.0.0.1 B. netstat C. ping -a localhost D. nslookup localhost

A. ping 127.0.0.1

You are troubleshooting connectivity between your computer and the www.widgets.com server, whose IP address is 192.168.1.1. Which of the following commands tests connectivity to the device as well as the name resolution? A. ping www.widgets.com B. nslookup 192.168.1.1 C. ping 192.168.1.1 D. nslookup www.widgets.com

A. ping www.widgets.com

Which of the following charging and data ports has a non-directional connector? A. Micro-USB B. Mini-USB C. USB-A D. USB-C

D. USB-C

A technician wants to block remote logins to a server. Which of the following ports should be blocked? A. 21 B. 23 C. 80 D. 443

B. 23

While investigating a network connectivity issue, a technician finds that the link light on a workstation is not lit, and there is no connectivity after replacing the patch cable both between the workstation and the wall jack and between the patch panel and the switch with cables that are known to be good. If the wall jack and patch panel ports are labeled correctly, which of the following tools would the technician MOST likely use next? A. Crimper B. Cable Tester C. Tone generator D. Punchdown tool

B. Cable tester

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem? A. DNS server B. DHCP server C. Proxy server D. RADIUS server

B. DHCP server

A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/ contracts controls does not cause much change. Which of the following components MOST likely needs to be replaced? A. LCD panel B. Inverter C. Video card D. Digitizer

B. Inverter

An end user has signed up to use a web-based calendar application.Which of the following solutions has the user purchased? A. DaaS B. SaaS C. PaaS D. laaS

B. SaaS

A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem? A. Stop and restart the PC print spooler service. B. Verify the user is sending the document to the correct printer queue. C. Have each user send the same document to the correct printer queue. D. Stop and restart the print server queues, and then have the user resend the document.

B. Verify the user is sending the document to the correct printer queue.

Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point? A. Cat 3 B. Cat 5 C. Cat 5e D. Cat 6

C. Cat 5e

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior? A. Power adapter B. Battery C. DC jack D. Hard drive

C. DC jack

A user wants to print a large job on both the front and back sides of the paper.Which of the following settings should the technician advise the user to change in the printer settings? A. Collate B. Orientation C. Duplex D. Transparency

C. Duplex

A user is configuring an email client application and decides to use the TCP/IP suite protocol that will store all messages on the email server so that they can be synchronized across a laptop, a smartphone, and a web email client. This protocol will store the email messages on the email server until the user explicitly deleted them. Which of the following TCP/IP port numbers will the client application typically use while using this protocol to contact the email server? A. 21 B. 80 C. 110 D. 143

D. 143

You have been contacted by OsCorp to recommend a wireless internet solution. The wireless strategy must support a transmission range of 150 feet, use a frequency range of 2.4 GHz, and provide the highest possible transmission speeds. Which of the following wireless solutions would you recommend? A. 802.11g B. 802.11b C. 803.11a D. 802.11n

D. 802.11n

Multiple users report that the network printer, which is connected through the print server, is not printing.Which of the following should a technician do FIRST to remedy this situation? A. Replace the USB cable. B. Reinstall the drivers on users' PCs. C. Have users restart their PCs. D. Clear the print queue.

D. Clear the print queue.

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue? A. Set up the user's computer to act as a print server. B. Configure the printer to use the Internet printing protocol. C. Ensure the user's computer is set to DHCP. D. Connect the printer to the company wireless network.

D. Connect the printer to the company wireless network.

After restoring a laptop to factory settings, a client can no longer use the touchpad on it. A technician verifies the system state was fully restored from the most recent, fully working backup. Which of the following should the technician check for NEXT using the fewest number of steps? A. System restore B. Installed USB mouse C. Updated drivers D. Function key toggle

D. Function key toggle

A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.Which of the following should me the technician do FIRST? A. Replace the hard drive. B. Replace the video card. C. Do a System Restore. D. Perform a full data backup. E. Scan the system for viruses.

D. Perform a full data backup.

A user generates printouts consisting of several pages of seemingly random characters every time he prints to a network printer. The printer seems to work fine for all other users. What is the most likely cause of the problem? A. The user's network settings are incorrect B. The network cable to the printer is defective C. The printer is shared with insufficient network privileges D. The user is using an incorrect printer driver

D. The user is using an incorrect printer driver

A user calls to report that she is experiencing intermittent problems while accessing the wireless network from her laptop computer. While talking to her, you discover that she is trying to work from the break room two floors above the floor where she normally works. Which of the following is the MOST likely cause of her connectivity problem? A. The user has not yet rebooted her laptop while at her new location. B. The user has not yet logged off and back on to the network while at her new location. C. The user needs a new IP address because she is working on a different floor. D. The wireless network access point on the user's normal floor has failed. E. The user is out of the effective range of the wireless accent point on her floor.

E. The user is out of the effective range of the wireless access point on her floor.