Course 7
Problem statement
A clear description of the user's need that should be addressed
Portfolio
A collection of work you've created that shows your skills in a certain area
Non-disclosure agreement
A contract an employee might sign when working with a business, in which they agree not to share sensitive information
Use case
A description of how users experience a product design when trying to complete a task
Sitemap
A diagram of a website or application that shows how pages are prioritized, linked, and labeled
Scope of work
A document that outlines the project that will be completed with a client
User story
A fictional, one-sentence story told from the persona's point of view that inspires and informs design decisions
Panel interview
A group of people meet a job candidate at the same time to assess the candidate's skills
Statement of Work
A legally binding document that includes a list of detailed deliverables, their due dates, and a payment schedule
Payment schedule
A list of expected payment dates, including upfront costs and contingencies
Mobile-first philosophy
A method of design that starts by designing the mobile version of a product and later adapts it to fit larger screens
Graceful degradation (top-down designing)
A method of designing from the largest screen, with a lot of features and interactions, to smaller screens, where features and interactions are scaled back
Personal statement
A one or two-sentence phrase that describes what you do and what you stand for
Moderated usability study
A person, called a moderator, guides participants through the UX research study in real time
Usability study
A research method that assesses how easy it is for participants to do core tasks in a product
Design system
A series of reusable visual elements that allow teams to design and develop a product quickly and consistently, following predetermined brand standards
Elevator pitch
A short, memorable description that explains a concept in an easy-to-understand way
Mockup
A static, high-fidelity design used as a representation of a final product
Domain
Address of your website
Responsive web app
An actual website that adapts to the user's device and is accessed through a mobile phone's web browser
Prototype
An early model of a product that demonstrates functionality
Empathy map
An easily understood chart that explains everything designers have learned about a user
Insight
An observation that helps you understand the user or their needs from a new perspective
Wireframe
An outline or sketch of a product or a screen
Competitive audit
An overview of your competitors' strengths and weaknesses
Pain points
Any UX issues that frustrate the user and block the user from getting what they need
Dedicated mobile app (native mobile app)
Built to live on a mobile device and is accessed through an icon on the phone, usually on the phone's home screen
Responsive web design
Creating changes to the appearance or layout of a website, depending on the device being used to view it and the size of the screen
Context
Designing for the needs of a specific device and the way in which the user will use that device in any given situation
Progressive enhancement (bottom-up designing)
Designing from the smallest screen, with the basic capabilities of the product design, to the largest screen, where more advanced features and interactions are added
Budget estimate
Details the expenses and profit margins that add up to an appropriate cost for services
Personas
Fictional users whose goals and characteristics represent the needs of a larger group of users
Consistency
Having a uniform design, so users can expect the design to feel familiar across devices and products
Whiteboard interview
Includes a practical demonstration of a job candidate's skills in real time for interviewers
Networking
Interacting with other people to develop professional contacts and learn more about a job industry
Second round of interviews
Interviewers explore a job candidate's experience in more depth, often in person, so that the team can understand how the candidate's background fits the role
First interview
Introductory call with a recruiter or hiring manager to determine whether a candidate meets the minimum set of requirements for the role
Research plan
Organizes and outlines every part of a usability study from start to finish
Proposal
Outline of an approach to successfully deliver work that is scoped with a client, including timeline and budget estimates
Unmoderated usability study
Participants test designs or prototypes on their own, without a moderator present
Freelancer
Person who is self-employed and is not necessarily committed to a particular employer long-term
Continuity
Providing users with a smooth and uninterrupted experience as they move between devices
Complementary
Taking into account how the product design on each device can make the overall user experience better
Empathy
The ability to understand someone else's feelings or thoughts in a situation
Imposter Syndrome
The belief that you're unskilled, inferior to others, or bad at your job, despite your success
Next Billion Users (NBU)
The billion people around the world who are accessing the web for the first time
Information architecture (IA)
The framework of a website or how it's organized, categorized, and structured
Iconography
The images or symbols associated with a subject or idea
Typography
The practice of arranging text and typefaces to make language legible, readable, and visually appealing
User journey
The series of experiences a user has as they interact with your product to achieve a specific goal
Personal brand
The way in which your personality, unique skills, and values as a designer intersect with your public persona
Layouts
Ways to arrange elements on a page
