cremation quiz 2

A process for identification and disposal of personal effects and other items attached to, or present with, the deceased must be implemented and utilized. The process should always begin with: A) The authorization from the next of kin to identify all personal effects. B) The embalming process, the identification process of all personal effects should take place after this process. C) A complete inventory of any and all personal effects as noted on the embalming case report when the body is received into custody by funeral service personnel. D) Placing the body into the refrigeration unit.

C) A complete inventory of any and all personal effects as noted on the embalming case report when the body is received into custody by funeral service personnel.

According to the National Funeral Directors Association (NFDA), at least 37 states require what prior to cremation? A) Embalming B) Services be held C) Identification D) A and B

C) Identification

Which jurisdiction may require crematory employees to be trained to avoid potential bloodborne pathogens as well as being introduced to workplace safety measures? A) Federal Trade Commission (FTC) B) National Funeral Directors Association (NFDA) C) Occupational Safety and Health Administration (OSHA) D) Environmental Protection Agency (EPA)

C) Occupational Safety and Health Administration (OSHA)

When can a funeral professional consider the family served? A) Once the arrangement conference has concluded and all forms are signed B) After the funeral/memorial service C) Once the cremated remains have been verified and returned to the legal authorizing agent(s) D) After the final payment by the family

C) Once the cremated remains have been verified and returned to the legal authorizing agent(s)

The embalming case report __________ be utilized as a standard practice for each deceased individual received into the funeral home facility. A) Should never B) Should only be utilized when a case will be embalmed C) Should always D) Is optional with cremation cases

C) Should always

Who has the right to include and exclude people from viewing the body? A) Immediate family B) The next of kin C) The authorizing agent D) The funeral director

C) The authorizing agent

Where should identification viewing take place? A) Cremation area B) Preparation room C) Viewing room D) Refrigeration unit E) Parking lot

C) Viewing room

If a family chooses to sign a waiver refusing identification of the deceased, what should a funeral practitioner still be concerned about? A) Misidentification, and the other deceased's loved ones B) Not receiving signatures from all authorizing agents C) There are no concerns once the waiver is signed D) A and B only

D) A and B only

What considerations should the funeral professional apply to every human remains received at his/her facility? A) Cause no harm B) Treat a deceased loved one as if they were your own family member C) Consider everyone will be viewed by the family D) All of the above E) A and B only

D) All of the above

When working with a family who has chosen cremation, it is important to leave nothing to chance, it is important to document which of the following? A) Personal effects to be removed prior to cremation B) Personal effects to be cremated with the deceased C) Necessary removal of specific medical devices D) All of the above

D) All of the above

The preparation of the body for cremation is always directed by A) The Next of Kin B) Surviving Spouse C) Parents D) Authorizing Agent

D) Authorizing Agent

When a body is received at the funeral home a record should have all of the following EXCEPT: A) Body conditions upon arrival B) Personal effects C) Dates and times of all actions D) When the apprentice was called

D) When the apprentice was called

The verification of identification of the deceased begins at the place of death and ends: A) After the initial identification viewing B) When the authorized family members receive container holding cremated remains C) At the place of final disposition D) A and B E) B and C

E) B and C

A duty to make good any loss, damage, or liability incurred by another is the definition of what according to Black's Law Dictionary? A) Indemnity B) Due Diligence C) Professional Liability D) Ethical Code

A) Indemnity

A duty to make good any loss, damage, or liability incurred by another: A) Indemnity B) Due Diligence C) Identity D) Thermocouple

A) Indemnity

What federal regulatory agency works to protect employees in the workplace? A) OSHA B) FTC C) The state funeral board D) National Funeral Directors Association

A) OSHA

Which of the following describes cremation? A) Reducing the body to inorganic bone fragments B) Reducing the body to organic bone fragments C) Reducing the body to aldehyde bone fragments D) Reducing the body to carbon

A) Reducing the body to inorganic bone fragments

The authorizing agent(s) can control the funeral which includes who has the right to view the deceased. A) True B) False

A) True

Documents signed by the authorizing agent ________ the funeral director will stay out of the court system and avoid legal action. A) Guarantee B) Do not guarantee C) Plays no role on whether or not D) None of the above

B) Do not guarantee

If a family is adamant about not viewing the deceased, what should the next step be? A) Insist that someone views for identification purposes B) Request a waiver be signed releasing the funeral provider of liabilities of misidentification C) Refuse services until viewing is done D) None of the above are correct

B) Request a waiver be signed releasing the funeral provider of liabilities of misidentification

Identification viewing ____________ to an area of the facility not normally used for formal viewing. A) Should be relegated B) Should not be relegated C) Both A and B are correct D) None of the above, as identification viewing only takes place at the crematory.

B) Should not be relegated

Which of the following is NOT considered part of the checklist to assist in achieving a dignified experience for the identification viewing? A) Has the authorization to cremate form been signed? B) The family has not been informed of what to expect regarding the condition of the body. C) Are you prepared to answer questions the family may have once viewing is complete? D) Has the deceased been placed in the casket or container selected by the family for viewing?

B) The family has not been informed of what to expect regarding the condition of the body.

When is it alright to take a photograph for identification purposes? A) When dealing with an out-of-town client family B) When the authorizing agent(s) have given written permission C) When no family can be reached D) At the discretion of the funeral provider

B) When the authorizing agent(s) have given written permission

When utilizing a third-party crematory, where is the best practice to go following a removal from the place of death? A) Funeral facility B) Third-party crematory C) Medical examiner's office D) All of the above

A) Funeral facility

When does identification of the deceased prior to cremation become less of an issue for funeral practitioners? 1. Embalming has been selected; 2. Visitation has been selected; 3. The deceased died at home; 4. When no third-party crematory is being used A) 1 & 2 B) 3 & 4 C) 1, 2, 3 & 4 D) 2 & 4

A) 1 & 2

What year was the "Federal Trade Commission Funeral Rule" established? A) 1984 B) 2000 C) 1978 D) 1992

A) 1984

What must be removed before a cremation takes place? A) A pacemaker B) Clothes C) ID tag D) Mouth former

A) A pacemaker

Under which jurisdiction is cremation required to be included on price lists of those who offer both funeral goods and services to consumers? A) Federal Trade Commission (FTC) B) National Funeral Directors Association (NFDA) C) Occupational Safety and Health Administration (OSHA) D) Environmental Protection Agency (EPA)

A) Federal Trade Commission (FTC)

If an authorizing agent wants to witness the cremation process, which of the following is/are correct when addressing them prior to the cremation? 1. Make sure they have a clear understanding of the cremation process; 2. The authorizing agent must understand it may be emotionally disturbing to witness; 3. Explain to them that they are unable to witness cremation due to federal regulations; 4. Request a waiver be signed by the authorizing agent A) 1 & 2 B) 1 & 4 C) 1, 2 & 3 D) 1, 2 & 4

D) 1, 2 & 4

The following are suggested procedures for identification when a cremation will take place. What is the correct order of identification? 1. Verification at the beginning of the clean out of the cremation chamber; 2. Family identifies at the funeral home; 3. Verification upon delivery to the crematory; 4. Verification before placement in the cremation chamber A) 1, 3, 2, 4 B) 1, 2, 3, 4 C) 2, 3, 1, 1 D) 2, 3, 4, 1

D) 2, 3, 4, 1