CSIT UNIT 7 Practice Questions

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You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 10. Your organization relies on a particular application, which worked correctly on Windows 7, but now does not run on Windows 10. You have checked the application vendor's website, but they do not provide a Windows 10 update. What are your options for running the application? (Select two.) - Purchase a new application that runs on Windows 10. - Create a virtual computer that runs Windows 7. Then run the virtual computer each time the application runs. - Run the application in Compatibility Mode. - Run the application in its own memory space. - Make all users who need to run the application members of the local Administrators group.

- Create a virtual computer that runs Windows 7. Then run the virtual computer each time the application runs. - Run the application in Compatibility Mode. Explanation: Use Compatibility Mode in Windows to run older applications as if they were running under a different operating system version. Older applications are often written to require full system access, which is not allowed on newer versions of Windows because of UAC. Compatibility Mode creates a shim, or layer, that makes the application think it has access to the system that is typically denied in Windows 10. On Windows 10, you can also run a virtual machine of Windows 7 for applications that cannot run with Compatibility Mode or other solutions. Granting users administrative privileges gives them rights to the entire system, not just to the single application. On Windows 7 and later, most applications already run in a separate memory space. Purchasing a new application could be costly. You should explore other options before investing in new software.

Your computer seems to be running slowly. In particular, you notice that the hard drive activity light stays lit constantly when running multiple applications and switching between open windows, even though you aren't saving large files. What could you do to troubleshoot the problem? (Select two.) - Use Resource Monitor to monitor disk activity. - Use Task Manager to monitor disk activity. - Use Task Manager to monitor memory utilization. - Use Reliability Monitor to monitor memory utilization. - Use Resource Monitor to monitor memory utilization. - Use Reliability Monitor to monitor system reliability.

- Use Task Manager to monitor memory utilization. - Use Resource Monitor to monitor memory utilization. Explanation: In this scenario, you should use either Task Manager or Resource Monitor to monitor memory utilization. Most likely, you will see that the physical RAM is being over-utilized. When physical memory is low, the computer must swap data from memory to hard disk (to the paging file) to make physical memory available for other applications. If you hear the hard drive constantly operating as you work, or if the hard drive light on the front of the system case stays illuminated for long periods of time, it means that the computer is constantly working moving data into and out of memory. The only long-term solution is to add more physical RAM. Monitoring disk activity with Resource Monitor or Task Manager doesn't reveal the true source of the problem in this scenario (which is a shortage of physical RAM). Reliability Monitor monitors system errors and is not the appropriate tool to use in this scenario.

Enable Hyper-V to run the program on the previous version. Explanation: If an application stops running after upgrading to a newer version of Windows, the issue most likely is a compatibility one. So enabling Hyper-V to create a virtual machine and then using the previous version of Windows to run the program would be the best option. Unchecking the box to Block all incoming connections, including those in the list of allowed apps is a firewall issue, not a compatibility issue. Doing so will not likely solve the problem. Installing an antivirus program will not solve a compatibility issue. Stopping Windows Defender from checking apps will not solve a compatibility issue.

After upgrading to the newest version of Windows, an important application is no longer running. Which of the following is the BEST option for troubleshooting the problem? - In Control Panel, uncheck the box next to Block all incoming connections, including those in the list of allowed apps. - Stop Windows Defender from checking apps. - Enable Hyper-V to run the program on the previous version. - Install an antivirus program to prevent malware interference.

RAM capacity Explanation: Cindy should check the amount of RAM (random access memory) available on her system to see if she has the available memory to run 1 gigabyte with a new application. RAM is data storage that is lost when the system shuts down. Storage locations in RAM can be accessed in any order and simultaneously, and this allows programs to run more quickly than if they were dependent on accessing data stored on the hard drive or SSD. The CPU capacity refers to the central processing unit, which retrieves instructions, decodes them, and performs the program calculations. SSD is the solid-state drive, which is a storage device that stores data in semiconductor cells and retains the data when the system is shut down. VRAM (video random access memory) is the memory used to store image data that is displayed on a computer.

Cindy wants to install a new application on her computer. This application requires the operating system to have 1 gigabyte in working memory to function properly. Which of the following system requirements does Cindy need to check for compatibility? - VRAM capacity - SSD storage capacity - CPU capacity - RAM capacity

The amount of memory that has been assigned to running processes.

Commit charge

The number of read and write requests that are waiting to be processed.

Disk queue length

The amount of time that the disk subsystem is busy reading from and writing to disk.

Disk time

Insufficient permissions Explanation: Most likely, Don could not install the application because his user account has insufficient permissions. The help desk technician's user account probably had sufficient permissions to install applications. Insufficient space would keep an application from installing if it required more space than was available. But in this case, the help desk personnel was able to install it without issue. Device drivers are only needed for devices that connect to the computer. Service packs generally contain security-related hotfixes and do not affect the ability to install legitimate applications.

Don is an accountant in the finance department. For the last several months, he has been testing an online accounting program. After speaking with his manager, Don receives permission to download a streamlined version of the software, which requires a local installation. Don downloads the application and tries to install it, but the operating system will not allow him to. Out of frustration, he calls the help desk. The help desk sends a technician to Don's machine while Don is out to lunch. The technician installs the application without issue. Which of the following is the MOST likely reason Don could not install the application? - Failed device driver - Insufficient permissions - Insufficient system RAM - Insufficient disk space - Incorrect service pack level

yum info orleans Explanation: The correct answer is the yum info orleans command. This is the only command listed that provides a list of dependencies for an RPM system. The apt commands are specific to Debian Package Management systems. The yum list orleans command only gives information on the orleans package. This command does not provide dependencies.

During a routine audit of a web server running on an RPM-based Linux system, you notice a package that is not installed from the standard server template. This is an error. Before you do anything, however, you need to find the package's dependencies. The package's name is orleans. Which of the following commands lists dependencies? - apt info orleans - apt search orleans - yum info orleans - yum list orleans

taskkill Explanation: The taskkill command is used to end running processes, such as the FrameMaker application. The shutdown command lets you to restart or shutdown a remote or local computer. The exit command ends the current Command Prompt session and closes the Command Prompt window. This command can also be used to exit the Recovery Console and restart the machine. The del command deletes files and directories.

Frank is running a program called FrameMaker on his Windows computer. While trying to import graphics into this program, he sees a spinning wheel for a long time. When Frank clicks on the application, a message is displayed that indicates that the application is not responding. Which of the following Microsoft command line tools can BEST shut down the application? - taskkill - shutdown - exit - del

Personalization Explanation: You can choose which side of the screen to have the taskbar on (bottom, top, right, or left) in the Personalization category in the Windows 10 Settings app. You cannot modify where the taskbar appears in the Devices, System, or Ease of Access categories in the Windows 10 Settings app.

If you want to change your taskbar from appearing on the bottom of the screen to the right side, under which of the following Windows 10 Settings app categories would you find the setting to change this? - Personalization - Systems - Devices - Ease of Access

Update & Security Explanation: You can find a health report for your device by going to the Settings app and clicking on Update & Security > Window Security > Device performance & health. You cannot find a health report in the Personalization, Devices, or Network & Internet tabs of the Windows 10 Settings app.

In which of the following Windows 10 Settings app categories can you find reports on your device's health? - Update & Security - Personalization - Devices - Network & Internet

Right-click > End task Explanation: From the Processes page, you can right-click on the offending application and select End task. This stops the program from running immediately, and the computer's CPU should return to a more normal utilization. Right-click > Switch to from the App history tab opens a Microsoft application. Right-click > Disable from the Startup tab stops a program from running on the next boot. Right-click > Disconnect from the Users tab disconnects a user from a computer. Right-click > Stop from the Services page stops a service from running.

Jodie's computer is acting unusually sluggish today. She calls you, an IT technician, to see if you can find out what's going on and how to improve her computer's performance. You run Task Manager on Jodie's computer and find that a suspicious application has nearly 90% CPU utilization. Which of the following actions can you take from Task Manager to immediately stop the application from running? term-31 - Right-click > Disconnect - Right-click > Switch to - Right-click > Disable - Right-click > Stop - Right-click > End task

You work in the IT department. To perform your daily tasks, you often use many of the available Windows consoles, such as Device Manager, Hyper-V Manager, and Performance Monitor. Although each of these can be accessed from various locations in Windows, you want one location from which these common tools can be accessed. Which of the following system utilities BEST provides this capability? - MSTSC - MSINFO32 - SERVICES.MSC - MM

MMC Explanation: The Microsoft Management Console (MMC) is an application that provides a graphical user interface (GUI) and a programming framework in which consoles (collections of administrative tools) can be created, saved, and opened. As such, you can use MMC to create one console that gives you quick access to the other consoles already created by Microsoft. MSINFO32 opens the Windows System Information console, allowing you to view such things as the Windows OS name and version. You cannot customize this console to link to other system utilities. SERVICES.MSC opens the Services console, from which you can disable or enable Windows services. You cannot customize this console to link to other system utilities. MSTSC, or the Microsoft Terminal Services Client, lets you connect to a remote PC and your work resources. For example, you can connect to your work PC and have access to all of your apps, files, and network resources as if you were sitting at your desk. You cannot customize this client to link to other system utilities.

The number of hard faults that occur each second.

Memory pages per second

yum search firefox Explanation: The correct answer in this scenario is yum search firefox. The rpm command only searches the local system for previously installed files; the -s option is not used for this purpose. The apt-get search firefox and apt search firefox commands are both utilized on Debian Package Management systems. The apt-get command does not have a search function.

On a Linux system using RPM for package management, which of the following commands would you use to search online repositories for an available Firefox package? - apt search firefox - apt-get search firefox - yum search firefox - rpm -s firefox

apt search firefox Explanation: Since you are working with a Debian Package Manager system, the correct answer is the apt search firefox command. The rpm command only searches against installed packages. The yum search firefox command would work for an RPM Linux system. The apt-get search firefox command is incorrect in this scenario.

On a Linux system using the Debian Package Manager, which of the following commands would you use to search online repositories for an installable Firefox package? - apt-get search firefox - apt search firefox - rpm -s firefox - yum search firefox

The amount of time the processor spends performing non-idle tasks.

Processor utilization

Your job functions have recently changed. As a result, you find that you need to work with more programs running on your Windows computer at the same time. As a result, you're now starting to receive error messages warning you of low virtual memory, but there's no additional RAM that can be added to your computer. Which of the following Control Panel utilities would BEST allow you to eliminate or reduce the number of error messages? - Device Manager - Programs - Troubleshooting - System

System Explanation: Starting at the Control Panel's System Settings, you can select Advanced System Settings and then navigate to Virtual Memory Performance Options. From there, you can change the way your computer handles virtual memory (page files). If needed, an initial and maximum size is an option. Since no additional RAM can be added to the computer, increasing these sizes should reduce or eliminate the low virtual memory error messages. Programs lets you view the programs installed and uninstall, change, or repair an application. These options will not increase the amount of virtual memory used. Although the Troubleshooting option can locate and fix many issues (such as fixing problems with Windows Update, running maintenance tasks, and more) it doesn't let you increase the virtual memory settings. Device Manager allows you to view and control the hardware attached to your computer. It doesn't let you increase the virtual memory settings.

Jesse, a professional graphic designer, has just installed a new application on his system, which needs a lot of memory for timely processing and high-quality images. Jesse's computer has an integrated graphics card. Which of the following is MOST likely to happen when Jesse runs the application on his computer? - The whole system will run slowly. - The graphics card will generate a lot of heat. - The battery life will diminish quickly when running the app. - The graphics card will produce high-quality images without delay.

The whole system will run slowly. Explanation: An integrated graphics card shares memory with the system's RAM, so an application that needs a lot of memory will likely slow down the whole system by using up the RAM needed for other processes. A dedicated graphics card has its own RAM and will not impact the system memory. Integrated graphics cards have a much lower consumption use and will not diminish battery life. Using a dedicated graphics card has a much higher energy consumption rate. Integrated graphics cards generate very little heat compared to dedicated graphics cards. Dedicated graphics cards require fans or added water cooling blocks to manage the heat that they generate. These measures are not needed for integrated graphics cards. A dedicated graphics card can produce very high-quality images without delay. An application created for a professional graphics designer would like perform slowly and with lower-quality images on a computer with an integrated graphics card.

The installation will fail. Explanation: A Windows 32-bit operating system will most likely fail to install a 64-bit application. Windows can use WOW64 to run a 32-bit program on a 64-bit operating system, but Windows does not use WOW64 to run a 64-bit program on a 32-bit operating system. A 32-bit operating system cannot simply install a 64-bit driver and run a 64-bit program. The installation will fail. Windows WOW64 subsystems can isolate 32-bit binaries from 64-bit binaries by redirecting Registry calls to allow 32-bit programs to run on 64-bit operating systems.

Tyler has a computer with a Windows 32-bit operating system. He wants to install an application that requires a 64-bit operating system. Which of the following is likely to happen if he tries to install it anyway? - Windows will isolate the 64-bit binaries by redirecting Registry calls to allow the program to run. - The installation will fail. - Windows will use WOW64 to run the application, but the program will run slowly. - The program will install a 64-bit driver and will run normally.

Apps Explanation: Under the App category in the Windows 10 Settings app, you can select Battery options when you want to watch movies and videos on battery power. These options include Optimize for battery life or Optimize for video quality under the Video playback subcategory. You cannot configure battery settings in Windows 10 with the System, Gaming, or Personalization categories.

Under which Windows 10 Settings app category can you choose battery options when you want to watch movies and videos on battery power? - Personalization - System - Gaming - Apps

In Settings under Privacy (Windows 10) or Privacy and security (Windows 11). Explanation: You can allow an application to use the computer's location by changing the setting in Settings under Privacy (Windows 10) or under Privacy and security (Windows 11). You cannot allow an application to use the computer's location through any of the other listed options.

Where in Windows can you allow an application to use the computer's location? - In Control Panel under Programs and Features (Windows 10 and 11). - In Settings under Update and Security (Windows 10) or Apps and features (Windows 11). - In Control Panel under Security and Maintenance (Windows 10 and 11). - In Settings under Privacy (Windows 10) or Privacy and security (Windows 11).

ps -e Explanation: The ps utility displays running processes on a Linux system. Enter ps -e to display a simple list (without extended information) of all processes running on the system. ps -ef displays a list (with extended information) of all the processes running on the system. yum and apt-get are package management tools. They are not used for process management.

Which command would you use to display a simple list of all processes running on a Linux distribution that use either RPM or dpkg for package management? - apt-get -e - yum -ef - yum -e - yum info - yum process info - ps -e - apt-get -ef - ps -ef

- apt dist-upgrade - apt-get dist-upgrade Explanation: The correct answers are the apt dist-upgrade and apt-get dist-upgrade commands. Both perform a distribution upgrade of all packages available in the repositories. Both the yum update and yum upgrade commands apply to RPM-based systems. The apt update command refreshes repositories to look for new, updatable packages. However, the command itself does not upgrade them.

Which of the following commands can you use to install updated packages (found in configured repositories) that are currently installed on a Debian Package Manager-based system? (Select two.) - yum update - yum upgrade - apt dist-upgrade - apt-get dist-upgrade - apt update

View and manage software programs running in the background. Explanation: You use the Services snap-in to view and manage running services. A service is a program that runs in the background (usually without a user interface) to provide what is necessary for the operating system to function. Performance Monitor displays statistics about the operation of your computer. Event Viewer lets you view program, system event, and security logs. Computer Management is a saved Microsoft Management Console (MMC) console that is used to manage your computer. Reliability Monitor maintains historical data that describe the operating system's stability.

Which of the following is the purpose of the Services snap-in? - View logs about programs, system events, and security. - View and manage software programs running in the background. - Manage end user applications running on your computer. - Display statistics that tell you about the operation of your computer. - View historical data that describe the operating system's stability.

- Choose the language you speak with your device - Show additional calendars in the taskbar - Country or region Explanation: Country or region, Show additional calendars in the taskbar, and Choose the language you speak with your device are all available in the Times and Language category in the Windows 10 Settings app. Choose your input device is found in the System category of the Windows 10 Settings app. Manage sound devices is found in the System category of the Windows 10 Settings app. Show notifications on the lock screen is found in the System category of the Windows 10 Settings app. Let Windows provide locally relevant content by accessing my language list is found in the Privacy category of the Windows 10 Setting app.

Which of the following settings can you modify in the Time & Language category in the Windows 10 Settings app? (Select three.) - Manage sound devices - Let websites provide locally relevant content by accessing my language list - Choose your input device - Show notifications on the lock screen - Choose the language you speak with your device - Show additional calendars in the taskbar - Country or region

Resource Monitor Explanation: Resource Monitor displays statistics that tell you about the operation of your computer. Statistics include memory and CPU use, disk access, and network utilization. Use Event Viewer to view logs about programs, system events, and security. Computer Management is a saved Microsoft Management Console (MMC) console that you can used to manage your computer. Use Advanced System Settings to configure settings such as remote access and the location of your paging file.

Which tool can you use to display hardware utilization statistics that tell you about your computer's operation? - Event Viewer - Resource Monitor - Advanced System Settings - Computer Management

Performance Monitior Explanation: Performance Monitor gathers data and displays statistics (using counters) that help you monitor the operation of a Windows system. Statistics gathered include items such as memory and CPU use, disk throughput, and network utilization. You use Event Viewer to view log messages generated by applications, system events, and security incidents. Computer Management is an MMC console that is used to manage the Windows system, such scheduling tasks, sharing folders, and managing device drivers. You use MSinfo to view system information, such as hardware status.

Which tool can you use to gather data and display statistics (in counters) that help you monitor the operation of a Windows system? - Performance Monitor - MSinfo - Event Viewer - Computer Management

Msconfig (System Configuration) Explanation: You can use Msconfig to configure how the system boots, including the Normal Startup, Diagnostic Startup, and Selective Startup options. Event Viewer is used to access Windows system logs. Regedit is used to edit the Windows Registry. Msinfo32 is used to view information about the hardware and software implemented in the system. Performance Monitor is used to track system performance.

Which utility allows you to choose Selective Startup in Windows? - Event Viewer - Msconfig (System Configuration) - Performance Monitor - Regedit - Msinfo32

ps aux Explanation: The correct answer is ps aux. The u option lists the user/owner field in the output. All of the other commands list the processes, but these commands do not include the user/owner.

While working on a Linux system that has been underperforming, you notice that there is one process that is utilizing a significant amount of CPU time. The name of the process is "hidden.sh". Which of the following ps commands would you use to ensure that you can see who owns that process? - ps ax - ps -el - ps aux - ps -ef

Resource Monitor Explanation: Resource Monitor shows each process with its ID, status, and threads, as well as how much CPU is being used in real time and the 60-second average of how much CPU utilization is being consumed by each process. Task Manager shows each process but only provides an overall percentage of CPU usage, memory usage, disk usage, and network usage. It also shows the performance of the CPU over time and how much the CPU is being utilized in real time. Performance Monitor collects data by choosing specific counters, which gives you an overall picture of how the system is functioning. Reliability Monitor checks your system for errors and problems and then rates the system based on a reliability scale.

You are a network engineer for a large financial institution. While monitoring a server on your WAN network, you notice that it is experiencing a bottleneck, slow cursor movements, and lagging application function. You want to determine if a particular process is causing the problem. Which of the following tools would BEST help you troubleshoot an issue with a process by providing information such as process ID, status, and threads, as well as how much CPU is being used in real time and the 60-second average of how much CPU utilization is being consumed by each process? - Resource Monitor - Task Manager - Performance Monitor - Reliability Monitor

- Processes - Performance Explanation: The Processes and Performance tabs both show the overall performance of the main areas of the computer, including CPU, memory, disk, network, and GPU. App history only displays performance and statistics for Microsoft applications. Details only shows individual CPU utilization for each running program. Users shows the same statistics as Processes and Performance, but these statistics are divided by each individual user instead of for the entire computer. Services only shows whether services are running or stopped. It does not display statistics.

You are an IT technician for your company. Jodie, a receptionist, thinks that her Windows 11 machine is running slowly today and calls you to see if you can speed it up. None of the other employees have called regarding any related issues, so you suspect it is an issue with Jodie's computer, perhaps a malfunctioning application. To help troubleshoot Jodie's computer, you run Task Manager. Which of the following tabs are MOST helpful for getting an overall view of how Jodie's computer is running? (Select two.) - App history - Users - Processes - Services - Details - Performance

- Processes - Performance Explanation: The Processes and Performance tabs both show overall computer performance, including CPU, memory, disk, network, and GPU. App history only displays performance and statistics for Microsoft applications. Details only shows individual CPU utilization for each program running. Users show the same statistic as Processes and Performance, but they are divided out by each individual user instead of for the entire computer. Services only shows whether services are running or stopped. It does not display statistics.

You are an IT technician for your company. Rachel, who works at the receptionist desk, thinks her Windows 10 machine is running slowly today and calls you to see if you can speed it up. None of the other employees have called regarding any related issues, so you suspect it is an issue with Rachel's computer, perhaps a malfunctioning application. To help troubleshoot Rachel's computer, you run Task Manager. Which of the following tabs would be the MOST helpful in determining any issues with how the computer is running? (Select two.) - Processes - Users - Details - Services - Performance - App history

Network & Internet Explanation: To find the IP address and the MAC address, go to the Network & Internet category in the Windows 10 Settings app and click on Hardware properties in the Wi-Fi subcategory or click on View hardware and connection properties in the Status subcategory. You will not find the IP address and MAC address in the Systems, Accounts, or Devices categories of the Windows 10 Settings app.

You are setting up a network for your company and need to know the MAC address and IP address for a Windows computer. Under which of the following categories in the Windows 10 Settings app can you find both the MAC address and the IP address? - Accounts - System - Devices - Network & Internet

Privacy Explanation: Under the Privacy category in the Windows 10 Settings app, you can choose which apps are allowed to access your camera under the App permissions subcategory and the Camera tab. You cannot allow an app to access your camera by using the Devices, System, or Apps categories of the Windows 10 Settings app.

You have a Skype meeting scheduled, but when you open it to start the meeting, you find that Skype is not allowed to use the camera on your device. Under which Windows 10 Settings app category can you allow Skype to access your camera? - Privacy - System - Devices - Apps

Devices Explanation: Under the Devices tab in the Windows 10 Settings app, you can select Mouse and then select either Left or Right for the primary button. You cannot change the primary button on your mouse from left to right in the Systems, Ease of Access, or Personalization categories.

You have a new employee that is left-handed and needs the mouse for her computer to have the right button be the primary button for ease of use. Under which of the following Windows 10 Settings app categories can you change the mouse settings to make the right button the primary button? - Personalization - Ease of Access - Devices - Systems

Use Task Manager to modify the process priority. Explanation: To adjust the amount of attention given to the video application, use Task Manager to set the app process to a high priority. The priority controls how the system can delay or switch between processes. By default, the system typically gives a higher priority to a process that has active user input or interaction. However, if a process has a priority that is set too high, the system might seem slow and unresponsive when running other programs. Affinity identifies which processors or processor cores the process can use. For example, you can configure a process to run only on one of the cores in a quad-core CPU. The startup type identifies whether a service starts automatically when the system boots. Switching to an application simply brings that application to the front where you can work with it.

You have an application that renders videos for your online business. You want to make sure that the application continues to receive adequate attention from the system CPU, even if you open other applications. How can you adjust the amount of attention given to that application? - Use Task Manager to switch to the running application. - Use Task Manager to modify the process priority. - Use the Services console to change the startup type to Automatic. - Use Task Manager to modify the processor affinity.

Task Scheduler Explanation: Task Scheduler is a tool that you can use to automatically start an application or run a script when certain events occur. Triggers identify conditions that start the task. Triggers include day and time, logon, and responses to other system events. Use the Services MMC to view and manage services on your computer. Use the msconfig utility to configure how the Windows operating system will boot. Use msinfo32 to view system information. Use Task Manager to configure startup applications. It cannot automatically run an application at a specific time.

You have an application that you would like to run on your Windows workstation every Monday at 3:00 p.m. Which tool would you use to configure the application to run automatically? - msconfig - Task Manager - Task Scheduler - Services - msinfo32

- Click Start and select the application tile. - Right-click Start, select Installed apps, and then select the application. Explanation: There are two basic ways of accessing and managing an installed Microsoft Store application from your Windows 11 computer: - Right-click Start and select Installed apps. - Click Start and select the application tile. All other listed answers do not lead to accessing or performing management tasks with your application.

You have just completed installing an application from the Microsoft Store on your Windows 11 workstation. Which of the following can you use to access or manage your newly-installed application? (Select two.) - Right-click Start, select Task Manager, and then select the application. - Right-click Start, select All apps, and then click the application. - Click Start and select the application tile. - Right-click Start, select the application, and select Settings. - Right-click Start, select Installed apps, and then select the application.

Computer Managment Explanation: From Administrative Tools, you can open Computer Management > System Tools > Device Manager, which lets you install the device driver for the new video card. System Configuration controls the initial startup, the boot files, and services loaded along with other tasks. Component Services is used to access the local Event Viewer to examine administrative events and system logs. Resource Monitor is a utility that displays information about the use of hardware and software resources in real time.

You have just installed a new video card in your friend Mark's computer. When you power on the computer, Windows automatically detects the new device and tries to locate an applicable device driver. Unfortunately, Windows cannot locate the required driver. Which of the following is the BEST Control Panel administrative tool to fix Mark's computer? - Component Services - System Configuration - Computer Management - Resource Monitor

Disk Defragmenter Explanation: Disk defragmenter is a utility in Microsoft Windows designed to increase access speed by rearranging files stored on a disk to occupy contiguous storage locations. The process of doing this is called defragmentation. chkdsk can identify and automatically correct file system errors and make sure that you can continue to load and write data from the hard disk. DiskPart is a disk partition utility. If you have an extra disk, you can copy all of the files from one disk to the other and then delete all the files on the original disk and then copy the files back. This will defrag your drive. This basically does the same thing that a defragmentation tool does, but takes a lot more work and time.

You have used your computer for several years, resulting in a lot of data stored on your hard disk. Lately, your computer's functions have slowed. Which of the following tools is LIKELY to help speed up your computer? - Disk Defragmenter - DiskPart - chkdsk - Copy

System Explanation: If you select Storage under the System category in Windows 10 Settings app, you can see how much storage space is being used, how much is free, and a breakdown of how the storage is being used. You cannot see exactly how much storage space is currently being used on your computer in the Apps, Devices, or Network & Internet category tabs.

You need to download a large file on your computer, but you are concerned about having enough space for the file. In which of the following Windows 10 Settings app categories can you find out exactly how much storage space is currently being used on your local disk? - Network & Internet - Devices - Apps - System

Performance Explanation: In this scenario, you would access the Performance tab and then select the Memory graph. When you do, various memory utilization statistics are displayed. The Processes tab displays a list of running applications on the system. The App history tab displays performance statistics for apps from the Microsoft Store that are running on the system. The Startup tab displays a list of applications that are automatically launched at system boot. The Users tab displays utilization statistics for each user logged into the system. The Details tab displays extended information about each process running on the system. The Services tab is used to view information about the services configured on the system.

You need to use Task Manager to analyze memory utilization on a Windows system. For example, you need to see how much system RAM is currently in use and how much is available. Click on the tab in Task Manager that you would use to do this. - Performance - App History - Startup - Users - Details - Services

Startup Explanation: In this scenario, you would access the Startup tab and then disable any undesired startup applications. The Processes tab displays a list of running applications on the system. The Performance tab displays graphs for CPU, memory, disk, and network utilization. The App history tab displays performance statistics for apps from the Microsoft Store that are running on the system. The Users tab displays utilization statistics for each user logged into the system. The Details tab displays extended information about each process running on the system. The Services tab is used to view information about the services configured on the system.

You recently installed several applications on a Windows system. After doing so, you notice that the system takes much longer to boot up. You suspect that the new applications include one or more helper applications that are automatically loaded when the system boots. To improve performance, you want to identify any such helper applications and disable them. Click on the tab in Task Manager that you would use to do this. - Performance - App History - Startup - Users - Details - Services

apt-get install httpd Explanation: On a Linux distribution that uses Debian Package Manager (dpkg) for package management, enter apt-get install httpd on the command line to install the Apache HTTP Server package and all its dependencies. The apt-get command can automatically locate and download Debian packages for you by searching one or more repositories on the internet. This command installs the package and all of its dependencies at the same time.

You use a Linux distribution that employs Debian Package Manager (dpkg) for package management. Which command would you use to install httpd (the Apache HTTP Server package) and all its dependencies? - yum install httpd -dep - apt-get install httpd -dep - apt-get install httpd - ps -ef - dpkg install httpd - ps -e - yum install httpd

yum list available Explanation: On a Linux distribution that uses RPM for package management, enter yum list available in the command line to display a list of all packages available for installation within the internet repositories configured on the system.

You use a Linux distribution that uses RPM for package management. Which command would you use to display a list of all packages available for installation within the internet repositories configured on the system? - yum show all - yum show available - apt-get list - ps -e - yum list available - apt-get list available - ps -ef - yum list all

yum install httpd Explanation: On a Linux distribution that uses RPM for package management, enter yum install httpd on the command line to install the Apache HTTP Server package and all its dependencies. yum automatically locates and downloads RPM packages for you by searching one or more repositories on the internet. This command can install a software package and all of its dependencies at the same time.

You use a Linux distribution that uses RPM for package management. Which command would you use to install httpd (the Apache HTTP Server package) and all its dependencies? - apt-get install httpd - yum install httpd -dep - yum install httpd - apt-get update httpd - yum update httpd

yum list installed httpd Explanation: On a Linux distribution that uses RPM for package management, enter yum list installed httpd in the command line to verify that the Apache HTTP Server package is installed.

You use a Linux distribution that utilizes RPM for package management. Which command would you use to verify that the httpd package (the Apache HTTP Server package) is installed? - yum list installed httpd - yum info httpd - yum list installed - yum search httpd

Use Task Manager to display CPU utilization graphs for eight processors. Explanation: For a processor that supports multithreading, Task Manager can be configured to display two CPU utilization graphs per core. Multithreading creates an additional virtual CPU for each core and allows the CPU to execute two threads at the same time. Because the system in this scenario has four cores, you can configure Task Manager to display eight utilization charts on the Performance tab. Many applications launch multiple processes that are associated with the same application. The number of processes for an application depends on how the application is designed, as well as the number of running instances of that application.

Your computer has a quad-core processor installed that supports multithreading. Given that the system is running Windows, how can you BEST use Task Manager to verify whether multithreading has been enabled? - Use Task Manager to show a single process running on multiple processors simultaneously. - Use Task Manager to show each application running with two processes. - Use Task Manager to report CPU utilization values up to 800%. - Use Task Manager to display CPU utilization graphs for eight processors.

Remove the installed Windows update. Explanation: he best choice would be to remove the installed Windows update by clicking on Update & Security > Windows Update > View your update history > Uninstall updates. Resetting your PC would be a good choice if the PC wasn't working properly and there hadn't been any recent updates or driver installations. You would go back to a previous version of Windows if you needed to reinstall the previous operating system, which isn't necessary if the problem is just a new update causing problems. Use the Startup Repair function when a computer will not start or continuously loads.

Your computer is not performing properly; an update was recently installed. Which of the following actions from the Windows 10 Settings app is the BEST troubleshooting choice to try first for this situation? - Remove the installed Windows update. - Go back to a previous version of Windows. - Reset your PC. - Use the Startup Repair function.

Privacy & security > For developers > Develop Mode: On Explanation: To sideload an app in Windows 11, from Windows Settings, select Privacy & security > For developers > Develop Mode: On. The Update & Security > For developers > Sideload apps > Yes settings are used in Windows 10. Right-clicking Start and selecting Apps & Features is how you manage an application (not install it). If you are right-clicking the application's tile, the application is already installed.

Your financial investment company has recently completed development of a custom application for maintaining customer portfolios. You want to install this application on each Windows laptop that was assigned to each investment advisor. Which of the following Windows 11 settings do you need to configure to sideload this custom app? - Right-click the application's tile > Sideload app > Yes - Update & Security > For developers > Sideload apps > Yes - Privacy & security > For developers > Develop Mode: On - Right-click Start > Apps & Features > Developer Mode: On

You are one of the IT administrators for your company. Your coworker, Rachel, says that when she boots her computer, it displays a message saying that one of her programs had an error while loading and is not working. To fix this issue, you would like to see if Windows can provide a log file that may give you a hint about what is failing at boot time. Which of the following Microsoft tools or consoles would MOST likely give you the ability to create such a log file? - Task Manager - Device Manager - System Information - msconfig

msconfig Explanation: msconfig (also known as the System Configuration console) lets you create a log file of what is happening at boot time by selecting the Boot tab and marking Boot log. The next time the computer is booted, the log will be created and will hopefully give you an idea of why Rachel's application is not loading correctly. Task Manager is a utility included in Windows that shows you which programs are running on your computer. Task Manager also gives you some limited control over those running tasks. This console does not let you generate a log file containing boot-related issues. Device Manager provides a central and organized view of all the Windows-recognized hardware installed in a computer. Device Manager is used to manage the hardware devices, keyboards, sound cards, USB devices, and more. This console does not let you generate a log file containing boot-related issues. System Information collects system information, such as devices that are installed in your computer or device drivers loaded in your computer, and provides a menu for displaying the associated system topics. This console does not let you generate a log file containing boot-related issues.

As a system administrator, you are configuring a new Windows machine for a user in the marketing department. The user needs to use voice-based interactions for dictation. Which Windows permission setting should you enable? - General - Inking & typing personalization - Speech - Diagnostics & feedback

nking & typing personalization Explanation: Speech is the correct answer. The Speech permissions settings allow for online speech recognition for dictation and other voice-based interactions. John should enable this setting for the user. The General option is incorrect. The General permissions settings include options for advertising ID, local content, app launchers, settings suggestions, and productivity tools. It does not include settings for voice-based interactions. The Inking & typing personalization option is incorrect. The Inking & typing personalization settings are for personal dictionary and words in your dictionary. It does not include settings for voice-based interactions. The Diagnostics & feedback option is incorrect. The Diagnostics & feedback settings are for diagnostic data, inking and typing data, tailored experiences, and feedback frequency. It does not include settings for voice-based interactions.


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