Cumulative Exam

Which statement shows appropriate maturity, sensitivity, and respect for an interview? "I left my last job because there were few opportunities to advance." "I lost my last job because I wouldn't bow down to the supervisor's insane demands." "I left because the owner was impossible to get along with and made a habit of calling us out for the smallest offense." "I left because I hated the job."

"I left my last job because there were few opportunities to advance."

Imagine that you have been asked to speak at a pep rally for your high school's football team on the day of a big game. You will be in front of the entire student body and will be tasked with celebrating the team's past wins and the skills of the coach and players in a 5 - 10 minute presentation. Describe what types of specific intrapersonal, social, academic, and career benefits you might gain from this experience.

1. Intrapersonal speaking to such a large group of my peers will require me to develop a great deal of confidence 2. Social being the center of attention will help me practice entertaining others in a group setting, thus helping me make friends more easily 3. Academic preparing for the presentation will help hone my researching skills, and delivering the speech will help me overcome my fear of giving presentations in front of the class 4. Career learning how to give this sort of informational and motivational presentation may come in handy in a job someday when I have to give a presentation to my boss and coworker

Why is it important to collect credible sources before evaluating their content? Some sources do not need further evaluation. Bibliographic information is needed to fill out the works cited page. Evaluating authorship looks impressive on a resumé. Collecting credible sources saves time and energy.

Collecting credible sources saves time and energy

Which sentence best demonstrates the language required of an argumentative speech? College entrance exams are super important to colleges, and every student must work hard to get a decent score. Every high school in the county must provide its students with thorough information about college entrance exams. High school guidance counselors are a good source of information about college entrance requirements. Students often take preparatory classes to up their scores on college entrance exams.

Every high school in the county must provide its students with thorough information about college entrance exams.

It is important to avoid using a person's title in an email to avoid offending him or her.

False

To evaluate the clarity of a written procedure, which questions should a reader ask? Check all that apply. Is it complete? Is it entertaining? Is it easy to follow? Is it interesting? Is it plainly written?

Is it complete? Is it easy to follow? Is it plainly written?

Lucy: "Mr. Smith is refusing to accept my science project because he says my paper isn't long enough! I just don't understand; I worked so hard on that and now it was all a waste of time." Peter: "Don't worry, you can always enter again next year." Lucy: "I don't know why I bother talking to you, you don't listen to a word I say!" What adjustments can Lucy and Peter each make to their communication, in order to avoid misunderstandings like this in the future?

Lucy can express that she simply wants Peter to listen and offer support, without trying to solve the problem. Peter can try to refrain from offering advice and simply express his empathy for Lucy's feelings.

Define persuasion. What would you like to persuade your parents to do or think? Explain which of the three goals of persuasive speech you would need to accomplish to achieve this.

Persuasion: The act of convincing or influencing someone to act or think in a particular way. Answers will vary regarding what students would like to persuade their parent to do or think. An action or some change to beliefs, attitudes, values should be discussed. One of the three goals should be listed.

Explain the characteristics of an effective group member. What are your strengths and weaknesses when you work in a group?

Possible Answer: Answers will vary. Characteristics listed should include... • Identify clear goals • Develop an action-orientated structure• Gather and use information effectively • Develop a variety of viable options • Objectively evaluate the options • Treat others kindly

How does reciprocity affect disclosure?

Possible Answer: Because you should only disclose if your communication partner is also disclosing, reciprocity can help you to decide how much and when to self-disclose during communication.

What does it mean to show empathy? Write a brief, empathetic statement.

Possible Answer: Empathy means you show you understand how the other person is feeling. Student statements will vary.

What is the difference between indirect perception checking and direct perception checking?

Possible Answer: Indirect perception checking does not involve asking questions; direct perception checking requires you to ask questions to clarify your perceptions.

How can presentation aids reduce apprehension?

Possible Answer: Presentation aids can help guide the speaker, reducing the chance of getting "lost" in the content. Having a presentation aid to focus on can also help the speaker focus on the presentation, rather than on feelings of anxiety.

Why is perception a complex process?

Possible Answer: We perceive so many things that it is difficult to focus on and process all of our perceptions. Also, perception involves several steps. If any single step does not occur, the entire process can be ruined.

Compare and contrast reward power with coercive power.

Possible Answer: Reward power comes when a person has the ability to offer desired rewards, while coercive power occurs when someone has the ability to remove or withhold desired rewards or recognition.

Which principles of effective communication would be especially important when you are communicating with someone whose primary language is different than your own? Why?

Principles 3,4, and 5 would be especially important. If you and your communication partner do not speak the same language, nonverbal messages would be very important. It would also be vital to carefully listen and respond appropriately and finally, you would certainly want to adapt your message (use simple terms, short sentences etc...) so that it could easily be understood by someone who speaks a different language than you do.

"Requiring a year of national service, either in community projects or the military, will build a sense of national pride and unity." This statement is an example of which type of speech? Identify 3 specific types of supporting materials you could use when developing this speech.

The speech addresses a question of fact. Types of supporting materials that would be appropriate include: testimony, statistics, and examples.

Organizations are structured.

True.

Write a short paragraph explaining the principle of "don't say or do anything online that you wouldn't say or do face to face." Give at least 2 examples in your paragraph.

You shouldn't say or do anything online that you wouldn't say or do face to face. If you were to say someone was rude to you, but you didn't want them to know, what makes putting it online reasonable, without them being able to see it.

Which of the following is an example of ethnocentrism? a. "Why won't you look me in the eye when I am talking to you!" b. "Wow, that is so interesting! I've never been Peru; it sounds really cool!" c. "I'm learning French in school. It's hard, but I think it's worth the effort!" d. "Someday, I hope to travel to Africa. I've learned about Africa in history and I think it would be interesting to visit."

a. "Why won't you look me in the eye when I am talking to you!"

Sequential organization should be used when your subject can best be explained _________. a. in order of when the events occurred b. from right to left c. giving equal emphasis to each part of your topic d. from the inside out

a. in order of when the events occurred

Which of the following topics would be most interesting to a time-oriented listener? a. maximizing your productivity during the day b. instructions for an upcoming project c. thoughts about a recent election d. all of the above

a. maximizing your productivity during the day

Your _______________ will have the most significant impact on how much you disclose. a. personality b. education level c. income d. career

a. personality

Oftentimes, our physical environment is _______________. a. an extension of our personality b. unrelated to what and how we communicate c. determined by factors outside our control d. difficult to describe

a. an extension of our personality

Scenario: Laura is offended by an offensive joke Jasmine told at their company party. Jasmine is surprised when she hears this and immediately works to repair her relationship with Laura. Jasmine asks for advice on how to avoid this in the future. In this scenario, which method for avoiding biased language is used? a. Identifying and confronting stereotypes. b. Making an effort to understand others. c. Consciously choosing inclusive language. d. Asking for feedback.

asking for feedback

Which of these statements reflects a social role? a. "I really hate group projects, I never get my way!" b. "Let's make sure we listen to everyone's ideas, so no one feels left out." c. "Sarah, will you be in charge of research and Mark will you put together the presentation?" d. None of the above

b. "Let's make sure we listen to everyone's ideas, so no one feels left out."

_______________ communication is confident, self-assured, positive communication. a. Interpersonal b. Assertive c. Management d. Aggressively

b. Assertive

*A televised one-on-one meeting between a famous television reporter and Nelson Mandela is an example of both __________ and _____________. a. interpersonal; small group b. interviewing; mass communication c. interviewing; small group d. interpersonal, public speaking

b. interviewing; mass communication

What is the best type of organization for describing how your bedroom looks to a stranger? a. topical b. spatial c. chronological d. problem-solution

b. spatial

Which area of active listening does the boy in this image need to work on? a. Listening for total meaning b. Listening with empathy c. Listening ethically d. Listening with an open mind

b. Listening with empathy

The _______________ stage of a relationship revolves around conflict often resulting in the weakening of trust. a. dissolution b. deterioration c. repair d. involvement

b. deterioration

"How-to" speeches and reports on research findings are two examples of ______________ speeches. a. effective b. informative c. persuasive d. assertive

b. informative

Which of the following is not a question your group might ask while analyzing the problem? a. Who is affected? b. How long has this problem existed? c. What do we hope to accomplish? d. What are the criteria for our solution?

c. What do we hope to accomplish?

Dave is a small business owner attending a large convention. The presenter suddenly, and without any prior warning, asks him to step up on the stage and say a few words about why his business has been so successful. Which of the following methods will likely help him most in overcoming his feelings of apprehension? a. breathe deeply & practice frequently b. carefully prepare & visualize the outcome c. breathe deeply & think positively d. think positively & visualize the outcome

c. breathe deeply & think positively

*When Angie stands up in front of a group of people, all of the eyes focused on her make her heart feel as if it is pumping at a million beats per minute, her palms get sweaty and her knees feel very shaky. Angie's apprehension probably comes from her: a. negative past experiences b. inexperience & lack of preparation c. fear of being the center of attention d. lack of confidence

c. fear of being the center of attention

Spatial organization should be used when your subject can best be explained _____________. a. giving equal emphasis to each part of your subject b. step by step from beginning to end c. from the inside out d. in order of when the events occurred

c. from the inside out

*____________ are presentation aids you can change during the course of your speech. a. Multimedia aids b. Models c. Handouts d. Manipulative aids

d. Manipulative aids

To ___________ means to change something to suit different circumstances or serve a different purpose. a. encourage b. acculturation c. discuss d. adapt

d. adapt

*"The leader of our research team has studied this issue for 10 years. She earned a PhD from Harvard University and has, since then, been a world leader in her field" This statement reflects ________________ power. a. leadership b. referent c. coercive d. expert

d. expert

*Emily is speaking in front of a group of engineers and computer programmers about some new software she has developed. She notices many of them are scratching their heads, staring at her with confused looks on their faces, or looking around at others in the room. Which of the following should she try in order to better engage her audience? a. consider the audience's diversity more carefully by asking a few "what if" questions b. acknowledge they may disagree with some of her arguments, and invite them to consider it from a different point of view c. speak more loudly, tell a funny story, and move around a bit more d. repeat what she said in different words, and give a few more examples

d. repeat what she said in different words, and give a few more examples

Which of the following is not a reason to avoid bias? a. It reinforces stereotypes. b. It creates barriers. c. It leads to conflict. d. It upsets a lot of people.

d. It upsets a lot of people.

____________ is the act or process of explaining the meaning of something. a. Nonverbal communication b. Verbal communication c. Observation d. Interpretation

d. interpretation

The ____________ of a discussion keeps the group on track.

moderator

The purpose of a note card in the index-card method of note-taking is to record __________.

quotations, paraphrases, summaries, and personal comments

Read a paragraph from a presentation. Most of you probably are fans of typical American sports, such as baseball and basketball. However, I urge you to consider watching and participating in sports that are popular in other nations. Most of us are familiar with soccer. However, few of us realize that it is the most popular sport in the world. You've all experienced Super Bowl Sunday madness, but that is nothing compared to the international frenzy that sweeps across our planet every four years when soccer's World Cup occurs. Watching the games of the World Cup can be a fun way to connect with other sports fans around the globe. What is the purpose of this presentation?

to persuade

Index cards, cybercards, photocopies, and notebook paper are most appropriate to use during which stage of the research process? before you begin researching after your project has been completed during your research presentation while you are gathering information

while you are gathering information