DECA exam study guide

You're giving directions to a group of coworkers and you want to be sure they do exactly what you say. You should

Give directions in the proper order: It's much easier for your listeners to follow along if you give directions in order

. A society in which group ties are very loose is known as a

Individualist society

a disadvantage of using email as a communication method for global business activities:

It can be difficult to discern tone and meaning. Because email is written with abbreviations, short descriptions, and is often written quickly, meaning and tone can be misunderstood

an effective subject line for a professional email:

It's important to write an email subject line that accurately and specifically describes what is in the email.

Which of the following is a potential impact of bribery and other corrupt practices on business:

Loss of customer trust.

Rashid's business always puts the customer first. All of the company's decisions are made to satisfy customer wants and needs. Rashid's company is using the __________ concept.

Marketing. The marketing concept is a philosophy of conducting business that is based on the belief that all business activities should be aimed toward satisfying consumer

Beth's Orchard sells fruit to Aaron's Fruit Warehouse, which then sells the fruit to a variety of local stores that sell to the final consumer. In this example, the fruit is following which channel of distribution?

Producer to wholesaler to retailer to consumer

A taxi service competes with other taxi services, but it also competes with the local bus system. This second type of competition is known as __________ competition.

indirect

If you find yourself wanting to be the best at everything and struggling to accept your limits, you might be

Demonstrating integrity

While attending a staff meeting and listening to a coworker present information on the legal use of copyrighted images, Darrell realizes some of the information may not be accurate. What should he do?

Ask questions to clarify the information

If a business doesn't want to pay to set up operations overseas, it might choose to expand through

B Exporting to foreign countries.

Each day after history class, Marty lists the important historical events that he learned about according to the dates when they occurred. Marty is using the __________ method of organizing information.

Chronological order

. One of the leading computer manufacturers has decided to produce software cases of high quality and high price. Who will ultimately decide if the price is too high?

Customers.

Larry's Dairy wants to team up with Rookie Cookie to develop one new ice cream flavor. How should Larry's Dairy accomplish this?

Execute a joint venture: A joint venture is an arrangement that involves two or more businesses entering into a relationship by combining complementary resources such as technology, skills, capital, or distribution channels for the benefit of all parties. The relationship is usually short term and involves the execution of a single project or transaction.

Which of the following is an activity that must take place within a channel of distribution:

Promoting products: Every channel of distribution promotes products. Channel members generally do not need to make any payments to retailers.

Which department would a marketing manager contact to make sure that enough product is on hand for an upcoming promotion

Purchasing: A company's purchasing department negotiates pricing and orders products from suppliers to service customers and keep the operation going. A promotion might require an additional product for a specific time.

What statement is true about technology in relation to channel management?

Some businesses have the capacity to distribute most or all of their products through the Internet. Some businesses provide pure services that do not require the use of intermediaries.

Merchants that export fruits and vegetables to the country of Uzoo are required to pay a tax to the Uzoo government. This tax is known as a(n)

Tariff. Tariffs are taxes on imported goods. When an imported product enters a country that requires a tariff, the merchant will pay a certain percentage of the product's value directly to the government

a criterion for evaluating the reliability of a source:

Timeliness.

is an example of an employee using nonverbal communication effectively to reinforce his/her service orientation:

nodded and maintained eye contact