Deca Performance Indicators

Use an integrated business software application package (NF:088) (CS)

- Integrated Business Software Application Packages include word processing, presentation, and spreadsheet applications, such as Google Apps for Business

Develop project plan (OP:001) (SP)

make a plan to execute for the project

Participate in a staff meeting (CO:063) (CS)

All employees should participate in the discussion. The purpose of staff meetings is to discuss issues that are of importance to the business, or to solve problems. Therefore, ideas and opinions are valuable. Employees should not comment on ever detail, should explain their ideas adequately, and not cause arguments with those who disagree.

Identify sources that provide relevant, valid written material (CO:054) (PQ)

Apply the REVIEW concept to sources. R: Relevance, E: Expertise of Author, V: Viewpoint of Author/Organization, I: Intended Audience, E: Evidence, W: When Published. Legal documents that are valid should be signed, dated and sourced. Government publications, reputable news outlets, textbooks, and professional research papers provide relevant, valid written material. One should verify an author's credentials to determine credibility.

Describe current business trends (NF:013) (SP)

Assessing current business trends is important to both business and professional growth. Business owners and entrepreneurs should keep up-to-date through a variety of means. Classes are offered at vocational/technical schools, two- and four-year colleges, and online. Joining a professional association or club is an excellent way to stay current with trends and knowledge relevant to an industry. Another way to stay up-to-date is by reading journals, professional trade publications, news sources, websites, and blogs. Attend professional conferences, meetings, seminars, and speakers. These activities also provide the opportunity for networking, wherein you can learn from colleagues by sharing insight and experience.

Comply with strategies for protecting business' digital assets (e.g., website, social media, email, etc.) (OP:517) (SP)

Businesses should identify and prioritize confidential information, perform assessment of risk, determine appropriate information-management policies, and implement a monitoring and enforcement system to ensure protection from data theft.

Interpret cash-flow statements (FI:541) (SP)

Cash flow statements show inflows and outflows of currency, divided into operating, investing, and financing activities. The net income for the timeframe can be calculated by subtracting cash outflowed from cash inflowed.

Explain the purposes and importance of credit (FI:002) (CS)

Credit is defined as a bank's trust in you to repay a loan. Good credit score=lower interest rates during financing. Bad score= may not lend you money at all. Having good or bad credit determines whether or not people can be approved to get credit cards, take out loans, buy cars, start businesses etc. Credit shows how financially responsible a person is based on how they pay their bills and what debt they are in.

Discuss the nature of customer relationship management (CR:016) (SP)

Customer relationship management involves finding customers and keeping them satisfied through a variety of means. It is useful for developing and maintaining customer relationships. The sharing of customer information among businesses has led to privacy issues. The government has regulations protecting the privacy of consumers, including offering customers the option of being added to mailing lists.

Explain employee's role in expense control (OP:025) (SP)

Employees have a big impact on how much money their business spends. They should: Help the company save when travelling (if applicable) Control the energy costs by turning of lights and putting their computers to sleep Not waste office supplies Take care of what they use (desks, break room, etc.) Keep their printing to a minimum Accept temporary reduced work hours The profitability of a business is directly related to the number of employees and the wages the business can pay. Managers and employees should find ways to reduce waste and control expenses. Ongoing operations require that supplies and materials be ordered, employees be paid, and buildings be maintained. Equipment must be repaired and technology updated. Human risk can impact expense control. Employee dishonesty and theft can lead to monetary loss. Accidents are potential events that expose a company to financial risk.

Discuss the role of ethics in operations (OP:190) (SP)

Ethical considerations include those that deal with employees and those that deal with customers. An ethics policy for employees may discuss working hours, overtime pay, flexibility, safety, and health issues. Regarding customers, operational ethics deals with product and consumer safety, credit concerns, delivery policies, hours of operation, customer service policies, and return policies. Ethical operations will maintain fairness and safety for all employees and customers, be open and up-front about their policies, and handle problems promptly and equitably.

Describe the nature of income statements (FI:094) (SP)

Income statements outline the income flow and where the money is distributed. Also measures companies financial performance.

Explain the need for innovation skills (PD:126) (CS)

Innovation skills are needed to improve ideas and make them better. Employees that obtain strong innovation skills are an asset to any business. - innovative employees increase productivity by creating and executing new processes - new ideas may increase competitive advantage - increased employee motivation, creativity, and autonomy

Explain the nature of project management (OP:158) (SP)

Project management is using knowledge, skills and techniques to execute a temporary group activity designed to develop a product, service or outcome both effectively and efficiently. There are five processes needed in project management: initiating, planning, executing, monitoring, and controlling and closing. Business project- manage people, budget, time, materials

Explain legal issues associated with information management (NF:076) (SP)

The government has regulations regarding protecting the privacy of consumers. Businesses of all types offer detailed privacy policies to their customers that ensure the protection of their customers' personal information. Businesses must not share personal information they collect with anyone unless you give them permission to do so, according to law. -The government has regulations regarding protecting the privacy of consumers. -Businesses of all types offer detailed privacy policies to their customers that ensure the protection of their customers' personal information. -Businesses must not share personal information they collect with anyone else unless you give them permission to do so, according to law.

Determine the relationship between government and business (EC:008) (CS)

The government serves as both a protector and a regulator of business in a free market economy. It serves to protect business property, enforce contracts and settle disagreements through the courts, and collect taxes on the products business sell. As a regulator, government enacts and enforces laws to prohibit certain behaviors, control business activities, and require certain standards. Examples of such laws include laws to control monopolies, set product safety standards, and regulate prices. The government also serves the following purposes to society through intervention in business: Provide public goods, Improve public welfare, Protect public health, Stabilize the economy, Protect specific businesses or industries, Conserve the environment, Protect consumers, Preserve competition, and Regulate workplace conditions. Government agencies have been set up to monitor such business activities, including the Food and Drug Administration (FDA) and the Federal Trade Commission (FTC).

Describe the litigation process (BL:160) (SP)

The litigation process describes how a civil suit proceeds. It consists of a pre-trial stage (complaint filed by the plaintiff, an answer statement provided by the defendant, investigation of information pertaining to the case, expert witness accounts, and motions to the court), followed by the trial, post-verdict, and wage garnishment.

Organize information (CO:086) (CS)

Use charts and diagrams to organize information in a systematic manner.

Discuss the role of ethics in finance (FI:355) (SP)

When managing large amounts of money, things can be easily stolen or not accounted for.