Diagnostic Test - PHR

The Family Medical Leave Act provides how many weeks of paid medical leave? A. 0 B. 4 C. 12 D. 26

A. 0 !!!!!!!

Which of the following best describes a no strike/no lockout clause? A. A clause included in a collective bargaining agreement that prevents employers and employees from initiating work stoppages B. Clause included in a collective bargaining agreement that prevents the reopening of negotiations once a contract is in place C. Clause included in collective bargaining agreements that requires employees to pay union dues regardless of whether they choose to join the union D. Clause included in collective bargaining agreements that prevents union representatives from discussing negotiation meetings

A. A clause included in a collective bargaining agreement that prevents employers and employees from initiating work stoppages

The Office of Federal Contract Compliance Programs enforces: A. Affirmative action B. Labor contracts C. Uniform Guidelines on Employment Selection Procedures D. All executive orders

A. Affirmative action

All of the following count as sexual harassment according to Title VII EXCEPT: A. An employee asks a colleague on a date. After being turned down, no further advances are made. B. A manager makes it explicitly clear to an employee that she will only be given a promotion if she submits to a romantic or sexual relationship. C. A manager makes it implicitly clear to an employee that he will only receive a promotion if he submits to a romantic or sexual relationship. D. An employee unintentionally makes the work environment intimidating by frequently telling offensive or crude jokes.

A. An employee asks a colleague on a date. After being turned down, no further advances are made.

Which of the following best describes what an HR manager does when replacement charting? A. Categorize employees into groups based on their futures at the organization B. Plan for the promotion of employees with no interested in supervisory positions C. Recruit employees to fill positions internally D. Recruit applicants to fill positions externally

A. Categorize employees into groups based on their futures at the organization

What does the D in QDRO stand for? A. Domestic B. Disability C. Disaster D. Disorder

A. Domestic

Which of the following employee protections is provided by the CCPA? A. Employees are protected from termination based on their wages being garnished for a single debt B. Employees are protected against levies on their paychecks C. Employees are protected against unfair labor practices D. Employees are protected against predatory investors

A. Employees are protected from termination based on their wages being garnished for a single debt

What is most likely to happen when managers try to force change on employees? A. Employees resist change B. Employees embrace change C. Employees feel able to communication their worried about the change to their supervisors D. Employees encourage their colleagues to embrace change

A. Employees resist change

All of the following are effective ways to overcome resistance to change EXCEPT: A. Imposing unilateral authority B. Encouraging two-way communication C. Informing those impacted by the change of the reasons why it is necessary D. Involving those affected by the change in its implementation

A. Imposing unilateral authority

Which approach to quality management involves planning, control, and improvement? A. Juran Triology B. Six Sigma C. Deming's 14 Point system D. The Four Absolutes of Quality

A. Juran Triology

It is necessary to pay overtime to: A. Non-exempt telecommuting employees who work more than 40 hours a week B. Exempt employees who work less than 40 hrs a week C. Nonexempt employees who work 30 hours in a week, but work on a Saturday D. All exempt employees

A. Non-exempt telecommuting employees who work more than 40 hours a week

Documents posted on a government websites are: A. Public domain B. Subject to copyright protections C. May be copied but only for educational purposes D. May be copied only if that is indicated on the webpage

A. Public domain

Which of the following is conducted by looking at the history of the workforce and some particular facet of the organization? A. Ratio analysis B. Dual career ladder C. Nominal group technique D. Delphi technique

A. Ratio analysis

Which act was first formed to prevent the formation of monopolies, but also introduced the option for court injunction to stop union efforts? A. Sherman Antitrust Act B. Railway Labor Act C. Clayton Antitrust Act D. Wagner Act

A. Sherman Antitrust Act

Which of the following is a threat to an organization's human assets? A. Substance abuse B. Embezzlement C. Hacking D. Industrial espionage

A. Substance abuse

Which of the following would happen first in the NLRB ULP complaint process? A. The case is investigated by an agent with the NLRB B. An agent issues a recommendation that the charges be dismissed or that a complaint be issued C. The case is reviewed by and administrative law judge D. The case is appealed in the US court of appeals

A. The case is investigated by an agent with the NLRB

Which of the following happens when a learning curve hits a plateau? A. The curve levels off and continues in a relatively straight line B. The curve slopes up steeply C. The curve slopes downward steeply D. The curve rapidly alternates between sloping up and down

A. The curve levels off and continues in a relatively straight line

You discover that you learn best when information is presented in graphs and charts. Which learning style does this demonstrate? A. Visual B. Auditory C. Psychomotor D. Kinesthetic

A. Visual

Which of the following describes a contract bar? A. a prohibition against union elections while a collective bargaining agreement is still in place B. a prohibition against union elections while unfair labor practice charges are pending C. a prohibition against union elections within 12 months of a previous election D. a prohibition against union elections within 12 months of a union's certification

A. a prohibition against union elections while a collective bargaining agreement is still in place

Which of the following would not increase flexibility for employees? A. The option to work a compressed workweek B. A seniority based vacation plan C. Plan that allows employees to phase into retirement D. Allowing employees to work from home on some days

B. A seniority based vacation plan

Rules prohibiting discrimination against older employees are laid out in: A. VEVRAA B. ADEA C. Portal-to-portal Act D. Equal Pay Act

B. ADEA

Which rating method has the advantage of letting managers rate the frequency with which employees have exhibited exceptionally good or bad behavior? A. BARS B. BOS C. Graphic Rating Scale D. Critical Incident Method

B. BOS

Which approach to job design focuses attention on making working conditions physically comfortable for an employee? A. Mechanistic B. Biological C. Motivational D. Perceptual-motor

B. Biological Job Design Approach

Executive order effectively established the principle of affirmative action as a part of federal employment law: A. EO 11375 B. EO 11246 C. EO 11333 D. EO 11478

B. EO 11246

Who is covered by the Age Discrimination in Employment Act (ADEA)? A. Employees over 30 B. Employees over 40 C. Employees who have worked for at least 15 yrs D. Employees who have worked at least for 25 yrs

B. Employees over 40

Albemarle Paper v. Moody determined which of the following? A. Disparate impact is a prohibited form of discrimination B. Employment tests must have criterion-validity C. Employment tests must be ranked by supervisors D. Disparate treatment is a prohibited form of discrimination

B. Employment tests must have criterion-validity

Which of the following was established by the Fair Labor Standards Act? A. Sick pay B. Minimum wage C. Procedures for discharging an employee D. Vacation pay

B. Minimum wage

According to Maslow's Hierarchy of Needs, what needs must be met before a person can focus on safety needs? A. Esteem B. Physiological C. Belonging D. Self Actualization

B. Physiological

Under HIPPA, which of the following would NOT qualify as protected health info? A. Results from an individuals blood test B. Stats relating to the prevalence of lunch disease among a community of mining workers C. Billing info for a patient who visits a walk-in D. Patients prescription record

B. Stats relating to the prevalence of lunch disease among a community of mining workers

F-1 Visas are: A. Permanent B. Temp C. Subject to social security taxes D. Subject to medicare taxes

B. Temp

Which of the following is a potential disadvantage of promoting employees with specialized technical abilities? A. Those employees may aspire to further promotions B. Those employees may lack the leadership skills to supervise other employees C. Those employees may come to develop strong leadership skills D. Those employees may develop highly specialized KSAs

B. Those employees may lack the leadership skills to supervise other employees

Which of the following describes a blocking-charge bar? A. a prohibition against union elections while a collective bargaining agreement is still in place B. a prohibition against union elections while unfair labor practice charges are pending C. a prohibition against union elections within 12 months of a union's certification D. a prohibition against union elections within 12 months of a previous election

B. a prohibition against union elections while unfair labor practice charges are pending

In which of the following circumstances would a polygraph test be LEAST likely to be permitted by the Employee Polygraph Protection Act? A. pre-employment screening for employees who will be involved in national security B. pre-employment screening for an applicant who will work with heavy machinery C. screening an applicant who will work with pharmaceutical products D. when there is suspicion of theft or embezzlement

B. pre-employment screening for an applicant who will work with heavy machinery

According to the Any Difference rule of utilization analysis, an employer underutilizes potential employees from a protected class if: A. members of a protected class are more represented within an organization than in the available labor supply B. the proportion of employees from a protected class in a company is any lower than in the available labor supply C. the proportion of employees from a protected class in a company is 80 percent of what is available in the labor supply D. employees who are members of a protected class are entirely unrepresented in an organization

B. the proportion of employees from a protected class in a company is any lower than in the available labor supply

In which of the following circumstances would outsourcing be most likely to be a good decision? A. when the outsourced task is one of the functions the organization believes differentiates it from its competitors B. when the outsourced task is not among the organization's core competencies C. when it would be more costly to have the task performed by employees D. when the outsourced task could be accomplished with better quality by employees as the organization

B. when the outsourced task is not among the organization's core competencies

A business takes in revenue of $100,000 during a quarter when expenses come to $80,000. What is the organization's gross-profit margin? A. $20,000 B. 2 C. 0.2 D. 0.02

C. 0.2

A training group scored a 50% on a pre-test and a 65% on a post-test. How much did the training increase participants' knowledge? A. 15% B. 35% C. 30% D. 130%

C. 30% - FIGURE OUT HOW TO CALCULATE THIS

According to ERISA, an employers contribution to an employees retirement plan must be 100% vested: A. Immediately B. After 3 years service C. After 7 years service D. Never

C. After 7 years service

In a labor market where members of a protected group make up 25 percent of the workforce, which of the following employers would most likely be found liable for adverse impact? A. An organization where members of that protected group make up 30 percent of employees B. An organization where members of that protected group make up 20 percent of employees C. An organization where members of that protected group make up 15 percent of employees D. An organization where members of that protected group make up 25 percent of employees

C. An organization where members of that protected group make up 15 percent of employees

Which of the following is NOT a type of incentive pay? A. Profit sharing B. Commissions C. Base pay D. Skill pay

C. Base pay

A devoted and skilled employee is a clear candidate for promotion within an organization. However, he has little interest in supervising other employees. His skills are more technical than managerial. In such a case, which of the following forecasting concepts would be most useful for addressing this employee's circumstance? A. Job bidding B. Succession plan C. Dual career ladder D. Replacement chart

C. Dual career ladder

All of the following are true of independent contractors EXCEPT: A. Independent contractors are responsible for paying their own SS taxes B. Employers are not required to withhold federal and state taxes from payments to independent contractors C. Employers are not required to pay independent contractors for on-call time D. Independent contractors are responsible for submitting their own state/fed taxes

C. Employers are not required to pay independent contractors for on-call time

COBRA benefits are most characteristic of which stage of the employment life cycle? A. Beginning B. Middle C. End D. Plateau

C. End

Which of the following types of health insurance would provide employees with the least flexibility when selecting a health insurance provider? A. Fee-for-service plan B. Preferred prescriber organization C. Health maintenance organization D. All of the above provide the same degree of flexibility

C. Health maintenance organization

What is the first stage of the four stages of risk management? A. Mitigate or eliminate risks B. Assess risks C. Identify risks D. Monitor and refine the program

C. Identify risks

What is the IRS 20-factor test used to determine? A. Is an employee is entitled to health insurance B. If an employee is entitle to a pension fund C. Is an individual is an employee or an independent contractor D. How much an employer should withhold for federal taxes

C. Is an individual is an employee or an independent contractor

An employee files a complaint accusing her employer of underpaying her for the work she's done due to sex-based wage discrimination. After examining her complaint and the supporting evidence, the EEOC concludes that the employer is guilty of sex-based wage discrimination. The employee is awarded back pay as part of the damages collected in the suit. This back pay is an example of: A. Compensatory damages B. Punitive damages C. Liquidated damages D. Actual damages

C. Liquidated damages

Which of the following is a technique that would best be used to set behavioral expectations for employees? A. Work simplification B. Team-building programs C. New employee orientation programs D. Supervisory skills training programs

C. New employee orientation programs

When a company establishes a foreign subsidiary to perform functions that would be more expensive to do in the United States, this is called A. Outsourcing B. Insourcing C. Offshoring D. Inshoring

C. Offshoring

Which of the following is an example of a bona fide occupational qualification? A. Preferring to hire a man to lift boxes B. Preferring to hire an attractive person to work at the front desk C. Preferring to hire a woman as an attendant in a women's locker room D. Preferring to hire a young person to operate social media accounts

C. Preferring to hire a woman as an attendant in a women's locker room

Which of the following describes a statutory bar? A. Prohibition against union elections while a collective bargaining agreement is still in place B. Prohibition against union elections while unfair labor practice charges are pending C. Prohibition against union elections within 12 months of a previous election D. Prohibition against union elections within 12 months of a union's certification

C. Prohibition against union elections within 12 months of a previous election

All of the following are true of executive orders EXCEPT A. they have an effect on policy B. They are issued by presidents C. They do not have the force of laws D. They can be overturned by federal courts

C. They do not have the force of laws

A line manager is assigning work to the employees he oversees. He wants to optimize productivity and performance and decides it would be helpful to know if any of his employees have any health issues that might impact their abilities to complete certain tasks. He decided to request protected health info from his employees' health care providers. According to the Health Insurance Portability and Accountability Act (HIPPA) A. This info can be accessed so long as the employer does not use it to discriminate against the employee B. Health info is available to an employer upon request C. This info cannot be released without the employees written authorization D. This info cannot be shared with an employer, even with the written request of an employee

C. This info cannot be released without the employees written authorization

The NLRB must conduct a decertification election in which of the following circumstances? A. When a petition is submitted within one year of certification B. When a petition is submitted with signatures from at least 25% of employee population C. When a petition is submitted with signatures from at least 30% of the employee population D. When a petition is submitted with signatures from at least 20% of the employee population

C. When a petition is submitted with signatures from at least 30% of the employee population

OSHA standards require lockout/tagout programs in which of the following circumstances? A. When working with pharmaceutical products B. When working with expensive equipment C. When working with equipment that may release dangerous energy when started D. When working with equipment that may cause serious bodily harm to employees

C. When working with equipment that may release dangerous energy when started

Which of the following has the strongest influence on whether employees take an organization's code of ethics seriously? A. Whether it is updated annually B. Whether it is based on formal moral principles C. Whether is it supported by executive management and the board of directors D. Whether it is written or oral

C. Whether is it supported by executive management and the board of directors

Which of the following is most characteristic of the disengagement stage of the career life cycle? A. during this stage, employees typically reach the point in an organization where the use of their talents is optimized, and performance may stagnate at this time B. during this stage, employees typically identify interests and opportunities, although performance may be low C. during this stage of employment, an employee begins pulling away from work, and performance typically declines D. during this stage, employees find a meaningful role in an organization, and performance typically increases

C. during this stage of employment, an employee begins pulling away from work, and performance typically declines

Which of the following best describes a slowdown? A. An illegal tactic performed by workers without the support of a union while a labor agreement is still in effect B. When union members and their supporters refuse to purchase products or services from an employer C. Marching at the entrance of a worksite, typically with signs D. A union tactic that involves employers performing their job at a much slower pace than normal

D. A union tactic that involves employers performing their job at a much slower pace than normal

Employers are considered to know about sexual harassment in which of the following conditions? A. When it is practiced openly B. When it is well-known among employees C. When a victim files a charge D. All of the above

D. All of the above

All of the following are strategic roles played by HR management EXCEPT: A. Aligning hiring practices with long-term goals B. Developing replacement charts and developing promising employees C. Aligning HR priorities when organizations are in the process of restructuring D. Conducting performance appraisals

D. Conducting performance appraisals

All of the following would be considered reasonable accommodations to make job requirements possible for disabled employees EXCEPT: A. Transferring an employee to a job location where he can receive better medical care B. Restricting job schedule so that employees can receive necessary medical treatment C. Making facilities usable by the disabled employee D. Creating a new position that the employee is able to fill

D. Creating a new position that the employee is able to fill.

Which of the following should be included in a job description? A. the skills needed to perform a job B. Abilities needed to perform a job C. Knowledge needed to perform a job D. Desired outcomes for the job

D. Desired outcomes for the job

During the ADDIE process, when are formative evaluations conducted? A. Just before the design process B. Just after the implementation process C. Formative evaluations are not part of the ADDIE process D. Formative evaluations are conducted throughout the ADDIE process

D. Formative evaluations are conducted throughout the ADDIE process

"Imagine you were overseeing the work of an employee who is struggling to meet his deadlines. How would you go about addressing that issue?" is what kind of interview question? A. Behavioral B. Patterned C. Structural D. Hypothetical

D. Hypothetical

When negotiations between an employer and a union are unlikely to be imminently productive, collective bargaining has reached: A. A dead end B. A grievance C. Conclusion D. Impasse

D. Impasse

Which of the following is not a protected group? A. Sex B. Race C. Religion D. Marital status

D. Marital status

Continuation of coverage under COBRA need not be extended to employees who: A. Resign B. Are terminated C. Are laid off D. On medical leave

D. On medical leave

Which of the following counts as direct compensation? A. State of the art equipment B. Health insurance C. Comfortable work environment D. Overtime

D. Overtime

Which of the following is not covered by the FLSA? A. Minimum wage B. Child labor C. Record-keeping D. Procedures for discharging employees

D. Procedures for discharging employees

Which of the following describes a prior-petition bar? A. Prohib against union elections while a collective bargaining agreement is still in place B. Prohib against union elections while unfair labor practice charges are pending C. Prohib against union elections within 12 mo of a unions certification D. Prohib against union elections within 6 mo after an election petition is started but then withdrawn

D. Prohib against union elections within 6 mo after an election petition is started but then withdrawn

Which of the following four categories for grouping employees is for employees who need to be replaced? A. Job bidding B. Succession plan C. Dual career ladder D. Replacement chart

D. Replacement Charting

Tactile learners are likely to learn most effectively in which of the following scenarios? A. Attending a lecture B. Participating in a group discussion C. Watching instructional videos D. Role-playing a case study where a problem needs to be solved

D. Role-playing a case study where a problem needs to be solved

Which of the following is an example of deferred compensation? A. ESOP B. ESPP C. Flexible schedules D. Stock options

D. Stock options

If the EEOC determines that there is not sufficient evidence to move forward with a complaint, then: A. There are no alternative options for moving forward with the complaint B. The EEOC will require the employer and the complainant to enter into mediation C. The EEOC will file counter-charges against the complainant D. The complainant has 90 days to file their own lawsuit

D. The complainant has 90 days to file their own lawsuit

Which of the following is not an employer right protected by OSHA? A. The right to attempt to influence health and safety standards by attending hearings B. The right to request temporary waivers if they are unable to meet standards C. The right to request information about toxic substances from the NIOSH D. The right to refuse OSHA on-site investigations after a warrant is issued

D. The right to refuse OSHA on-site investigations after a warrant is issued

The aim of effective employee discipline is: A. to provide justification for terminations as B. a documentation exercise C. Form of punishment D. To change behavior and get the best results possible

D. To change behavior and get the best results possible

All of the following statements are true of both union deauthorization and union decertification EXCEPT: A. petitions for both deauthorization and decertification votes require signatures from at least 30 percent of employees B. deauthorization and decertification only take place when more than 50 percent of employees vote for those actions during an election C. both deauthorization and decertification elections are run by the National Labor Review Board D. deauthorization and decertification result in a union no longer representing a bargaining unit

D. deauthorization and decertification result in a union no longer representing a bargaining unit

Which of the following is most characteristic of the establishment stage of the career life cycle? A. during this stage, employees typically reach the point in an organization where the use of their talents is optimized, and performance may stagnate at this time B. during this stage, employees typically identify interests and opportunities, although performance may be low C. during this stage of employment, an employee begins pulling away from work, and performance typically declines D. during this stage, employees find a meaningful role in an organization, and performance typically increases

D. during this stage, employees find a meaningful role in an organization, and performance typically increases

Which of the following best describes a corporate values statement? A. this is a written document that reviews various moral dilemmas an employee may face and provides guidelines for how to deal with those situations B. this is a document that is primarily aimed at an organization's employees and should differentiate the company from its competitors C. this document is a concise assertion of who the company is, who they serve, and where they are going D. this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business

D. this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business

What type of OSHA violation may be issues if an employer continues to violate a standard after an abatement date passes? a. De minimis b. Willful c. Serious d. Failure to abate

d. Failure to abate