Do not call and can-spam act
A brokerage company wishes to purchase Do Not Call registry data for 2area codes. How much will the company's annual fee for the registry be? $0 $15,058 $400 $275
$0
An established business relationship (EBR) exists if the consumer was involved in a transaction with the company during the previous _____ months. 18 6 3 12
18
An established business relationship (EBR) exists if the consumer has made an inquiry with the company within _____ months prior to the call. 3 18 6 12
3
Specific FCC telemarketing rules surrounding the use of autodialers apply to _____. only consumers who are on the Do Not Call list all consumers
all consumers
Which government agency is in charge of enforcing the Do Not Call rules? state officials FCC FTC all of the answers shown
all of the answers shown
The Do Not Call rules apply to telephone solicitations made _____. state-to-state only in-state only both in-state and state-to-state
both in-state and state-to-state
If you have registered your business telephone on the Do Not Call list, vendors may still call you to sell any of the following items EXCEPT_____. hardwood floor cleaner computers promotional products computer software
hardwood floor cleaner
According to the Do Not Call rules, a real estate sales licensee may contact a past client for relationship building purposes _____. never 18 months after a sales transaction only within the first 18 months after a sales transaction indefinitely
indefinitely
If you call someone who is not listed on the Do Not Call list, and that person asks to be removed from your calling list, you should _____. give the person the FCC's toll free number to request removal tell the person you can call him/her for 18 months give the person your website address to request removal remove the person from your list and not call him/her again
remove the person from your list and not call him/her again
The CAN-SPAM Act prohibits email users from all of the following EXCEPT _____. including deceptive subject lines using false return email addresses not allowing recipients a way to be removed from email list selling email address on Internet websites
selling email address on Internet websites
Anyone who calls persons on the Do Not Call list could face which of the following penalties? both of the answers shown imprisonment neither of the answers shown fines
fines
A real estate sales licensee may contact an expired listing client to solicit new business (referrals) ____. within the first 18 months after expiration 18 months after a sales transaction never indefinitely
within the first 18 months after expiration
Under the Junk Fax Prevention Act, a real estate licensee is permitted to send an unsolicited fax advertisement to which of the following? any local business a client whose fax number is on a purchase agreement the licensee's friends neighbors of a home that just sold
a client whose fax number is on a purchase agreement
Under the Do Not Call rules, sending informational and relationship-building material to masses of potential clients via broadcast voice-mail messages is _____. allowed not currently allowed
allowed
The annual fee charged for access to the entire national Do Not Call registry database is ____. none of the answers shown $500 $55 $0
none of the answers shown
The Do Not E-mail registry for unsolicited commercial emails (UCE) went into effect on _____. January 1, 2004 June 1, 2003 none of the answers shown; there is no such registry October 1, 2003
none of the answers shown; there is no such registry
Telephone calls soliciting your services as a listing agent may be made to FSBOs who are on the Do Not Call list _____. only if you have a buyer interested in the property at any time only if the FSBO was a client in the past 18 months never
only if you have a buyer interested in the property
The purpose of the national Do Not Call list is to _____. block unwanted personal calls from relatives block 800 and 900 calls from being made from a home minimize the door-to-door sale calls reduce unsolicited telephone sales calls
reduce unsolicited telephone sales calls
The FTC and FCC have _____ provisions regarding telemarketing practices. the exact same no their own separate
their own separate