EOPA Practice Exam 2

to help create a safe environment in the workplace, each employee should

be aware of things or situations that create hazardous conditions

Jackie is starting a t-shirt business. when should Jackie read the instructions for the heat press, vinyl cutter, and printer that he'll be using to create his products?

before using the equipment for the first time

most business have policies against employees' using drugs and alcohol while on the job because these substances may

cause careless or violence

accidents that happen on the job are often caused by

human error

a manufacturer advises its distributors that they must achieve an extremely high level of sales next year to continue as channel members. this action is most likely to create

vertical conflict

Research and development programs can increase productivity by

discovering better methods of production

what agency sets mandatory standards that businesses must follow concerning safety in the workplace?

occupational safety and health administration (OSHA)

which of the following is an example of a direct channel of distribution for consumer goods:

producer to consumer

Dividing the dollar value of total sales by the cost of making those sales is one way that businesses often measure their

productivity

one of the positive effect that government regulation has on business is that many of the laws are intended to ________ business.

protect

what should business do to help employees follow institutions for the use of equipment and machinery?

provide training

a marketing-communications firm has confidential client data stored on its computer. which of the following is the best way for the firm to limit the number of employees who can view the information:

restrict computer access by assigning passwords

One way a business can reduce the risk of accidents in the workplace is by providing its employees with:

safety training

what is a primary advantage to businesses that use an electronic data interchange (EDI) system?

shortens order cycle time

Jason would like to start a small business which he could operate from his home. His business would not cost a great deal to start, and he has experience and interest in that type of business. What form of ownership should he consider?

sole proprietorship

it is important to report noncompliance with business health and safety regulations

to correct dangerous situations

businesses often ask a new employee's coworkers to help ______ the new employee.

train

an intermediary function that makes goods available to consumers where they are wanted and needed is

transporting and storing

which of the following is one way that businesses can motivate employees to increase productivity:

use participative decision making

jane works in a factory. she has noticed that sections of the factory floor are consistently slippery because oil drips on them. she has reported this to her manager twice, but the problem hasn't been corrected. jane is so worried that an employee could slip and fall that she contact the government agency that handles workplace safety. this is an example of

whistleblowing

Chandra is in charge of data security in a large corporation. To make sure the data security is effective, Chandra should hire a third party to conduct a yearly:

audit

Jake wanted to run his own business but was unsure that he had adequate business skills to be successful. Which type of business would give Jake the help he needs?

business-format franchise

what can managers do to ensure that their employees are following the business's safety procedures in the workplace?

conduct safety inspections

the Norton company conducts a survey to obtain feedback about the quality of its goods and services from the people who use them. the reason for conducting the survey is to

determine customer-satisfaction levels

technological advances that allow music to be sent and received over the internet have moved the music industry from physical distribution to _______ distribution.

digital

as the size and power of U.S. businesses have increased over time, the federal government's involvement in the U.S. economy has

increased

indirect channels of distribution are the only channels that involve

industrial consumers

which of the following might increase if a business has many worker accidents:

insurance costs

Lois and Lora plan to open a florist shop. Lois is unable to devote full time to the daily operations of the shop but wishes to provide financial support. Which form of business partnership is most likely to appeal to Lois?

limited

businesses often obtain marketing information to

monitor trends

channel members should share an equal commitment to the product's

quality

Having appropriate data helps marketers to set goals that are

realistic

the FGH company has received several warnings from a government agency to fix unsafe electrical wiring throughout the company's facility. according to common law, the company has breached its dust of

reasonable care

which of the following is a benefit to businesses of orienting new employees:

reduces turnover

government can prevent unqualified persons from operating a business by

refusing to grant them a license

The two main sources of revenue used to pay the costs of government regulation are

taxes and borrowing

Quantex is organized as a partnership with eight equal partners. The partners would like to expand their business but limit the amount of money they could personally lose if the business were to fail. What form of ownership should Quantex consider?

corporation

if a business doesn't comply with health and safety regulations, it will most likely

get a citation and possibly pay a fine

one of the purpose of providing orientation for new employees is to

getting the employees off to a good start

providing unemployment compensation and aid to dependent children are ways that government intervenes in the economy to

improve public welfare

a positive effect that productivity has on a business is helping it to

increase sales and profits

A well-prepared new employee orientation program should

communicate the employer's philosophy and expectations

one way that an advertising agency can keep information secure from unauthorized personnel is by using

encryption technology

Sharon is attempting to use a new machine at a factory. She reads the instructions that are included with the machine, but she still isn't sure what to do. What should she do?

talk to her supervisor and ask her/him for clarification

which of the following is an example of a business that is most likely violating a safety regulation:

the Hoffman supply company blocks several of its doors with furniture and boxes