Essentials of IST: Final Exam
What is the capacity of a Blu-ray BD-XL quadruple-layer optical disc?
128 GB
Which is a wireless technology that can be used for connecting to other devices and accessories?
ANT+
Which is a mobile technology that determines the orientation of a device with a sensor?
Accelerometer
Which is an 18-pin connector designed to carry both digital and analog signals allowing for one TMDS link?
DVI-I Single-Link
Which type of printer prints one character at a time using a print head made up of small pins?
Dot matrix
Which of the following printers uses continuous form paper arranged into a roll or folded stack?
Impact
Which of the following allows you to allocate network-based disk arrays as though they were local storage?
SAN
Which is a set of standards for physically connecting and transferring data between computers and peripheral devices?
SCSI
James, a technician, is upgrading the firmware on an older KVM switch. The specifications call for a serial port to connect to the computer on one side, and an Ethernet jack to connect to the switch on the other side. Which of the following connectors does he need for this cable? Each correct answer represents a complete solution. Choose two.
DB-9 RJ-45
Which of the following is the form factor of a standard Parallel connector?
DB-25
You find that your system is performing slow and taking long time in opening large database files placed on the local hard drive. Which of the following tools will you use to resolve the issue?
DEFRAG
A business owner wants to provide the facility to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware to be connected simultaneously. Which of the following devices would best meet the owner's needs?
Docking station
James, a user, enquires a technician for a device that has the ability to simply connect a laptop to an external monitor, mouse, and keyboard. Which of the following devices will the technician suggest to James?
Docking station
Maria, an employee, needs to work from home. The IT manager suggests her to purchase a device that will allow use of monitor and input devices with the laptop. Which of the following devices is most suitable for this purpose?
Docking station
Which of the following characteristics are generally found on a docking station that port replicators do not offer? Each correct answer represents a complete solution. Choose two.
Docks have independent hardware. Docks contain internal expansion ports.
An organization needs to conserve paper without limiting the ability to print. Which of the following printer configuration options needs to be configured?
Duplex
John, a technician, is tasked to configure multi-function printers that will facilitate printing on both sides of a page. Which of the following printer configuration options will provide this functionality?
Duplex
You want to print a large file on both the front and back sides of the paper. Which of the following settings will you change in the printer configuration option?
Duplex
A user needs a device that meets all of the following criteria: -Longest possible battery life -Best-in-class viewing experience for printed text only -Wireless download capability for new content Which of the following devices would best meet the user's requirements?
E-reader
Which of the following components of the laser printer carries an electrical charge that attracts the toner?
EP drum
Which of the following provides the ability to replace a hard drive and optical drive with a similar component while the computer or device remains in operation?
Hot swapping
You want to connect a laptop to a mobile device's Internet for use in circumstances where there is no Internet connectivity. Which of the following technologies will you use?
Hotspot
Lucy, a technician, is working on a project to interconnect her company's private data center to a cloud company that offers e-mail services and another that can provide burstable compute capacity. What type of cloud delivery model is she creating?
Hybrid
Which cloud computing type is a combination of two or more clouds that remain distinct but are bound together, offering the benefits of multiple deployment models?
Hybrid
Which of the following cloud types is a combination of two or more clouds that remain distinct but are bound together?
Hybrid
A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous running server was RAID 5. Which of the following RAID solutions should be implemented according to this scenario?
RAID 10
A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the best troubleshooting step to perform?
Increase the fuser temperature.
Which of the following printer types uses piezoelectric technology?
Inkjet
A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness controls does not cause much change. Which of the following components most likely needs to be replaced?
Inverter
A user needs a drive system that offers redundancy while providing the fastest read/write speeds possible. Which of the following RAID configurations should a technician configure in the user's workstation?
RAID 10
Which of the following RAID levels uses a minimum of four disks in two disk mirrored blocks?
RAID 10
Jennifer, a network administrator, has to configure a file server on her company's network. The company has asked her to choose the best possible method during disk configuration that will provide fault-tolerance. She also wants that the data should be spread byte by byte with parity information. Which of the following RAID levels will she choose?
RAID 5
Which of the following RAID levels uses disk striping across at least three drives and includes parity data?
RAID 5
Jennifer, a storage administrator, wants to implement a RAID system that provides fault tolerance to a database. She also wants to implement disk mirroring. Which of the following RAID levels will she use to accomplish the task?
RAID 1
A server technician has been given a task to select the appropriate RAID level that can recover the losing data if the server's hard drive crash. Which of the following RAID levels can fulfill this demand? Each correct answer represents a complete solution. Choose all that apply.
RAID 1 RAID 5 RAID 10
John, a customer, needs to run several virtual machines on his design workstation to work on cross platform software. Which of the following should be maximized to improve workstation performance? Each correct answer represents a complete solution. Choose all that apply.
RAM Number of CPU cores
Which of the following types of cable is used for cable television transmission and provides maximum transmission speed of 10 Mbps up to 250 meters in length?
RG-59
Which connector is used for wired analog telephone service and for dial-up modem connections on computers?
RJ-11
Which connectors will you use to connect a serial port and an Ethernet port on a switch? Each correct answer represents a complete solution. Choose two.
RJ-45 DB-9
Which is a low-speed serial connector found on old PCs and used for mice, external modems, and various other devices?
RS-232
Which is the ability to quickly increase or decrease the amount of resources required from a cloud service provider?
Rapid elasticity
Which of the following cloud computing concepts allows scalable services to be provided to the client?
Rapid elasticity
What happens at the exposing stage of the laser printing process?
The laser projects the image on the photosensitive drum.
What is the probable cause of the flickering display in a mobile device?
Improper display settings or driver
Which of the following ports is used by MAPI?
135
What is the maximum storage supported by a SDXC memory card?
2 TB
Jennifer, a technician, has configured a firewall on a TCP/IP network. A filter has been applied to block all ports. She wants to enable sending and receiving of emails on the network. Which of the following ports will she open? Each correct answer represents a complete solution. Choose two.
25 110
What is the largest NTFS volume size supported, assuming a 64 KB cluster size as maximum?
256 TB
What is the minimum number of physical disk drives required in RAID 5?
3
An end user reports a printer error that states "Replace filament". With which of the following types of printer is the end user most likely having problems?
3D
A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be economical and large enough to avoid expanding again next year. Which of the following best meets these needs?
3TB HDD
Which of the following is a characteristic of a hybrid drive?
A drive that has both HDD and SSD components
Which of the following features are used by tablets and smartphones to determine the physical orientation of the devices and detect their pattern of movement? Each correct answer represents a complete solution. Choose two.
Accelerometer Gyroscope
A user's smartphone is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is most likely causing the problem?
Airplane mode
Which of the following drives can read CDs, DVDs, and Blu-ray discs, and record a new Blu-ray optical disc once?
BD-R
Which of the following optical disc types is intended for high-density storage of high-definition video as well as data storage?
BD-RE
Which of the following features are incorporated in USB 3.0 technology? Each correct answer represents a complete solution. Choose all that apply.
Backward compatibility with USB 2.0 and 1.1 Two unidirectional data paths Enhanced power efficiency
You want to transfer data from your device to a device in another room within the operational range of about 10 meters. Which of the following wireless connection methods will you use? Each correct answer represents a complete solution. Choose all that apply.
Bluetooth Wi-Fi
Which bluetooth version introduced Bluetooth Low Energy (BLE) technology?
Bluetooth 4.x
Which optical disc type has the ability to erase the disc and write to it again multiple times?
CD-RW
A customer wants to transfer data from a DVR to a DVD. Which of the following should be used on the workstation in order to extract the data for archiving?
Capture card
Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do first to remedy this situation?
Clear the print queue.
You are setting up a printer in a training room. The trainer needs to be able to print multiple copies of the training documentation for the classes. Which of the following should you configure on the printer to facilitate this?
Collate
You want to print 10 copies of a document that has total 9 pages and also want that pages 1-6 separated from 7-9 while printing. Which of the following printer configuration options will you use to fulfil these requirements?
Collate
Which of the following cloud types provides a cloud computing solution to a limited number of individuals or organizations that are governed, managed, and secured commonly by all the participating organizations?
Community
You work as an IT director for a company. Your company has various partners and you want to share common information with them using the cloud without compromising security. Which type of cloud model will you use?
Community
Which of the following is a solid state memory card standard used mainly in portable electronic devices?
Compact Flash
What are the advantages of using solid state hard drives (SSDs) over traditional magnetic hard disk drives (HDDs)? Each correct answer represents a complete solution. Choose all that apply.
Consume less power More reliable and less susceptible to damage Do not have moving parts
Which of the following are features of a fitness monitor? Each correct answer represents a complete solution. Choose two.
Counts the steps taken during a specified period of time Measures the intensity of the workout
Which of the following is an advantage of virtualization in a cloud environment?
Decrease in the time to implement certain services
In the laser printing process, at which stage does the drum pass by a developing roller covered in toner?
Developing
Jennifer prints a document by using a laser printer. She finds that the printed paper has a series of black spots at regular intervals. What is the most likely cause of the issue?
Dirty fuser roller
Maria, a technician, wants to use some amalgamation of computer hardware and software to perform particular functions within a larger system. Which of the following will she use to achieve this?
Embedded system
Ann, a user, informed to a technician that a network printer is printing as garbled text. Which of the following is the most likely cause for this problem?
Incorrect driver
In which of the following stages of the laser printing process does the laser project the image on the photosensitive drum?
Exposing
Which of the following devices is mainly intended to provide 24/7 diagnostic and often come with an OHRM?
Fitness monitor
A user reports slow computer performance in his PC, that has RAID configuration, to a technician. The technician uses the manufacturer's diagnostic software, and the computer passes all tests. The technician then uses a defragmentation tool and hears clicking noises. Which of the following should the technician identify and replace?
HDD
Which of the following interfaces is capable of transmitting high-quality and high-bandwidth streams of audio and video between devices?
HDMI
Which of the following supports all existing high-definition video formats along with enhanced definition format and standard definition formats?
HDMI
Which of the following uses a single connector to deliver both video and audio without using any conversion adapter?
HDMI
Replacement of which of the following components on a laptop will typically require reinstallation of the OS?
Hard disk drive
A system administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete the task?
Hypervisor
Which is a software abstraction layer that runs VMs as applications?
Hypervisor
Which of the following is core virtualization software that enables multiple virtual computers to run on a single physical host?
Hypervisor
Which of the following connections are typically on the external PC chassis? Each correct answer represents a complete solution. Choose two.
IEEE 1394 eSATA
Which is a protocol that enables a client to retrieve messages from a mail server?
IMAP4
Which is a unique identifier assigned to your phone by the manufacturer?
IMEI
James, a consultant, is helping a large company to migrate its development environment to a public cloud provider. The developers are working on a virtual desktop infrastructure solution. The development tools that employees utilize require greater control of the OS environment. Which of the following cloud types should the consultant implement?
IaaS
Which cloud service model delivers computer infrastructure on an outsourced basis to support enterprise operations?
IaaS
For which of the following types of printers should a technician obtain a maintenance kit containing a fuser, transfer roller, and pickup rollers?
Laser
An organization wants to print some color copies of the same agreement to go to several departments and customers. Which of the following printers will be the quickest?
Laser printer
Joe, a technician, is tasked to maintain a printer. He checks the printer and finds that its imaging drum and transfer roller are not working. For which of the following types of printers should he obtain a maintenance kit containing an imaging drum and transfer roller?
Laser printer
You want to transfer an audio file from your mobile device to your friend's mobile device using the Bluetooth feature. Which of the following steps will you perform before entering the device passcode? Each correct answer represents a part of the solution. Choose all that apply.
Locate and select the Bluetooth device.
Which of the following features makes an e-Reader different from a modern tablet? Each correct answer represents a complete solution. Choose all that apply.
Longer battery life Smaller on-board storage
Which of the following can be the reason of faded printout in a laser printer?
Low toner level
You need a piano keyboard to connect to a PC. Which of the following interfaces should you look for on a piano keyboard?
MIDI
A company has subscribed to a cloud service, paying monthly for a block of services and being billed incrementally when they exceed the monthly fee. Which of the following cloud concepts does this represent?
Measured service
An organization has subscribed to a cloud service and wants to monitor and meter the customer's use of resources. Which of the following cloud computing concepts does this represent?
Measured service
Which connector type is used with USB on-the-go devices such as cellphones, GPS units, PDAs, and digital cameras?
Micro USB A
Which of the following expansion card types provides the interface necessary for remote communications over phone or data lines?
Modem
Jennifer wants to use the mobile pay service on her smartphone but it is not working. Which of the following features is missing from her smartphone?
NFC
Maria wants to use the mobile pay service on her smartphone but the device is unable to perform the payment service. Which of the following features is missing from her smartphone?
NFC
Which device is designed for only two devices to temporarily communicate over short distances and only one of them even needs to be powered?
NFC
Which of the following is used to facilitate communication with a user's smartphone to make purchases and payments by proximity?
NFC
You want to make payment at the website of a merchant who uses NFC. Which NFC operating mode should you use?
NFC card emulation mode
Which cloud service provides network-based services through the cloud, including monitoring and QoS management?
NaaS
You want to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an application. Which of the following cloud services will you use?
PaaS
Maria is a technician at a medium-sized accounting firm. During tax preparation season, the internal demand for computing resources rises, and then after the taxes are filed, the computing capacity is no longer needed. She is being asked to create a more efficient and agile solution to her company's operations that maximizes operational expenditures. Which cloud computing feature will help to meet her needs?
On-demand
A cloud computing feature through which users can access additional storage, processing, and capabilities automatically, without requiring intervention from the service provider is known as:
On-demand self-service
A company executive wants to view company training videos from a DVD. Which of the following components would accomplish this task?
Optical drive
A user wants to specify whether the document will be printed in landscape or portrait. Which of the following settings should the user configure to accomplish the task?
Orientation
Which file preserves the precise format of a document so that it will look the same on any display device as it would be printed on paper?
A brownout has occurred within a building. A technician is repairing a workstation which has a power light, but is not displaying anything on the screen and is not making any sounds during boot up. Which of the following should be used to further troubleshoot the workstation?
POST card
Which of the following contains settings that enable the device to connect to specific cell towers when it's roaming?
PRL
As a software developer for a company, you've decided to build and test your web applications in a cloud environment. Which type of cloud service will be the best to meet your needs?
PaaS
Jennifer, a client, is searching for a cloud-based service that manages all underlying infrastructure including updating the operating system. Which service would you recommend to her?
PaaS
Which cloud service model is used to develop and host web-based applications?
PaaS
Which of the following cloud service models enables a consumer to rent fully configured systems that are set up for specific purposes?
PaaS
Which of the following cloud service models would be recommended to a company for hardware capacity to host a production database application?
PaaS
Which of the following cloud services would most likely be selected by a software development company that needs a cloud to develop software and does not have infrastructure requirements?
PaaS
Which is a solid state memory card enclosed in a case with an integrated USB interface?
Pen drive
Andrew, a mobile user, wants to share his files with his friends via Bluetooth. Which of the following networks will occur while sharing files via Bluetooth?
Piconet
In which physical component is the data stored in a magnetic hard disk drive?
Platter
Which is a cloud computing method where the cloud infrastructure operated solely for a single organization?
Private
Which of the following cloud types is a cloud infrastructure operated solely for a single organization?
Private
You work as a network administrator for a company. Your manager asks you to enhance the security of the company's data and information by storing them in the cloud. What type of cloud solution will be best for you to use?
Private
To configure two drives for maximum performance, which of the following RAID types should be used?
RAID 0
Which of the following RAID types should be used to configure two drives for maximum performance?
RAID 0
You have a system with two physical drives in which you want to implement a RAID array with striping. Which of the following RAID levels will you use to accomplish the task?
RAID 0
James, a technician, needs to configure a computer system for maximum safety of stored data while staying cost effective. Which of the following RAID levels should he use?
RAID 1
Which of the following are benefits of virtualization in a cloud environment? Each correct answer represents a complete solution. Choose all that apply.
Reduced capital and operating cost Minimized or eliminated downtime Simplified data center management
John, a network administrator, has created a new virtual server according to specifications and verified that TCP/IP settings are correct. When the VM is powered on, an error message indicates that a network card MAC address conflict exists. What should John do to resolve this issue?
Remove the virtual NIC and configure another one.
Many mobile issues such as slow performance, stuck applications, or non-functioning features can be solved by:
Resetting the device
Which of the following represents the number of pixels that make up the dimensions of a display?
Resolution
In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
Resource pooling
Which cloud computing feature enables the cloud services provider to service multiple customers to suit each customer's needs?
Resource pooling
Which type of fiber-optic connector, containing one fiber-optic strand per connector, is connected by pushing the connector into a terminating device and can be removed by pulling the connector from the terminating device?
SC
Which of the following can be used as an interface for input or output devices?
SDIO
Which of the following protocols is used for messaging?
SMTP
Which type of memory module is mainly used in laptops?
SODIMM
Lucy, a Chief Information Officer (CIO), has summoned an administrator due to the datacenter power bill being significantly higher than normal. The administrator explains that a new array was installed for a 15TB application. Which of the following solutions would provide a new performance benefit and also reduce power consumption?
SSD
An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased?
SaaS
Which cloud service model is a subscription-based access to applications or databases?
SaaS
Which of the following cloud services allows users to connect to and use cloud-based apps over the Internet?
SaaS
Which of the following models is a subscription-based access to applications or databases, sometimes known as on-demand software?
SaaS
Which component on the optical drive represents the smallest addressable unit of a hard disk?
Sector
Which of the following is commonly the main concern in public cloud implementations?
Security
An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat while keeping in contact with the home office. Which of the following would be the best recommendation?
Smart watch
Which of the following is the act of mirroring all unique changes and additions from one device to the other?
Synchronization
Ann, a technician, wants to enhance the security of an organization by providing hardware based cryptographic processing and secure key storage for full-disk encryption. Which of the following should she implement to achieve this?
TPM
In which of the following mobile technologies are the devices connected via a cable for sharing the Internet connection?
Tethering
Joe, a user, reports to a technician that his inkjet printer is regularly feeding two sheets of paper for every page printed. Which of the following is the most likely cause?
Worn feed roller
Andrew, a user, reported to a technician that a network printer is causing streaks to appear on every printout. Which of the following is the most likely cause?
The print-head is not clean
Which of the following formats is not used to display images on the Internet?
XPS
Which printing technology uses ribbon printer cartridges containing waxy ink?
Thermal transfer printing
The ExpressCard technology is replaced by which of the following interface?
Thunderbolt
Which of the following cables can be used for audio, video, and storage devices?
Thunderbolt
Which of the following connection types can be used simultaneously for video, storage, and audio?
Thunderbolt
Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral devices on an Apple computer?
Thunderbolt
What is the probable cause of the frozen system in a mobile device?
Too many apps running at one time
Which process is used by receivers in a GPS system to calculate the distance between themselves and the satellites to determine their location?
Triangulation
Which physical interface standard is used to connect up to 127 peripheral devices to a computer?
USB
Which of the following external ports would a technician use to connect a keyboard to a computer? Each correct answer represents a complete solution. Choose all that apply.
USB PS/2
Which of the following is a small five-pin connector used for mobile devices?
USB Mini B
Which of the following USB connector standards is designed for USB peripherals, such as printer, upstream port on hub, or other larger peripheral devices?
USB Type-B
Which of the following charging and data ports has a non-directional connector?
USB Type-C
Which of the following are the differences between USB 3.0 and USB 2.0? Each correct answer represents a complete solution. Choose two.
Unlike USB 2.0, USB 3.0 supports continuous bursting. Unlike USB 2.0, USB 3.0 supports dual simplex communication pathways.
Which of the following is the virtualization technology for providing and managing virtual desktops?
VDI
Which of the following separates the personal computing environment from a user's physical computer?
VDI
Which of the following is a point-to-point logical network created by grouping selected hosts, regardless of their physical location?
VLAN
An organization wants to create a server VM that is segregated from the rest of the servers. Which of the following should be configured?
VNIC
James, a network administrator, wants to access his company's internal website from a remote location via a wireless Internet connection. Which type of connection does he need to make this secure?
VPN
Maria, a network administrator, has been given a task to extend the network segment through which employees working from home will transmit data securely across the Internet. Which of the following will help her to complete the task?
VPN
John, a remote user, cannot connect to the central office with his VPN client. However, he can get to the Internet. What should be the first step to troubleshoot this problem?
Verify if the user has correct VPN log-in credentials.
Which of the following is a technology through which one or more simulated computers run within a physical computer?
Virtualization
Martha, a customer, reports to a technician about file system errors on her external hard drive. Which of the following commands will the technician use to repair common errors on the drive?
chkdsk
Which of the following is an example of hosted hypervisors?
Windows Virtual PC
Which of the following expansion card types provides the interface necessary for remote communications, such as Internet over mobile phone?
Wireless
Jennifer, a user, wants to use a laptop outside the house and still remain connected to the Internet. Which of the following would be the best choice for her to accomplish this task?
Wireless card
The digitizer of a modern laptop computer is used to:
convert hand-drawn pictures into digital images.
A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?
chkdsk
Jennifer, a user, needs to extend her computer capacity by connecting external storage devices. Which of the following connectors will allow her to accomplish the task? Each correct answer represents a complete solution. Choose two.
eSATA IEEE 1394
Which of the following types of cables are most likely to be used to connect to an external hard drive? Each correct answer represents a complete solution. Choose all that apply.
eSATA USB 3.0
Which of the following is an IP-based storage networking standard for linking data storage facilities?
iSCSI
Ann, a technician, can access a remote workstation using telnet only. Which of the following utilities will help her to identify if the workstation uses DHCP?
ipconfig
Andrew, a technician, wants to check the active connections, routing tables, and traffic statistics of a network connection. Which of the following tools will he use?
netstat
A feature that allows users to store files in cloud-based when necessary, but can be removed when space is freed up, is known as:
on-demand
In a company, employees are reporting Internet connectivity issues. The network administrator wants to determine if the issues are internal to the company network or if there is an issue with the ISP. Which of the following tools should be used to best determine where the outage is occurring?
tracert
