Ethics Review

Consumers have become more dependent on businesses for product quality because

The complexity of products makes choices complicated for consumers

Under what legal doctrine does a firm bear legal responsibility for injuries caused by something it made or sold, whether or not it was negligent or breached a warranty?

strict liability

Rules in the United States that prohibit competitors from secretly dividing up the market amongst themselves are called

Antitrust Laws

Warning consumers about the possible side effects of pharmaceutical drugs is an example of consumer protection against

Hazardous products

Which of the following is (are) core rights of consumers?

The right to safety

Which of the following is not a potential source of personal private data?

broadcast radio

The information phase of technology primarily requires

intellectual and electronic skills

Which of the following statements is not true about the organization Consumer Reports?

it is supported by the Federal Government

The practice of using fake business emails in order to trick users into divulging personal data, such as usernames and passwords, is called

phishing

We are currently in which phase in the development of technology?

semantic

The main responsibility of the National Highway Traffic Safety Administration is to

set motor vehicle safety standards

Consumer groups have generally opposed the idea of product liability reform using which argument?

strict liability should be retained

Which part of the Department of Justice protects the public from being charged excess fees based on one's race?

Civil Rights Division

Why did Apple refuse to create a back-door software solution to unlock the mobile phone?

Existence of a back-door would have allowed foreign governments and criminals to circumvent the security of any phone

his U.S. agency enforces the laws prohibiting deceptive advertising

Federal Trade Commison

M-Commerce is facilitated primarily by:

Mobile or cell phones

What was the primary argument in favor of law enforcement gaining access to an individual's mobile phone?

National security is more important than personal privacy.

The act that requires lenders to inform borrowers of the annual rate of interest to be charged, plus related fees and services charges is called:

The Truth in Lending Act

After Volkswagen admitted fraud, how did the courts protect customers affected by the scandal?

The company bought back or repaired each affected vehicle

Groups that collect and combine data from various sources into individual profiles that are sold to retailers and advertisers are called

data aggregators

Many companies have argued that the evolution of strict liability has

unfairly burned them with excess costs

The law requiring that toys and infant products be tested before sale is called the

Consumer Product Safety Consumer Act

Which two U.S. government agencies sued Volkswagen over its false claims?

Federal Trade Commission and Department of Justice

The digital divide describes the gap between those

Individuals who have technology and those who do not

In the United States, the right to free speech

Must be weighed against the consequences for the community

Which major consumer right was violated according to the discussion case Volkswagen's "Clean Diesel" Campaign?

Right to privacy

What specific claim did Volkswagen make about its diesel vehicles that constituted deceptive advertising?

TDI "clean diesel" had very low chemical emissions.

This term refers to the practical applications of science and knowledge to commercial and organizational activities.

Technology

The self-reinforcing feature of technology means that

Technology acts as a multiplier to encourage its own faster development

In some cases, businesses have banded together to agree on how they will treat their customers. This is called

Voluntary industry codes of conduct

A prime social responsibility of business is to safeguard consumers

While continuing to provide them with goods and services they want

Some argue that publishing personal DNA sequencing results is unethical because

all of the above

One particularly negative aspect of behavioral advertising is online users may be vulnerable to the spread of misinformation One alternative to product liability lawsuits is called

alternative dispute resolution

A technological application that uses biological systems or living organisms to make or modify products or processes for specific use is called

biotechnology

The major federal consumer protection agencies are authorized by law to:

both answers are correct

The primary goal(s) of the Food and Drug Administration include

both answers are correct

Which of these statements is true regarding the Class Action Fairness Act of 2005?

both answers are correct

An identifying marker placed on a user's computer hard drive used to build profiles of their behavior over time is called a:

cookie

The place where information is stored, ideas are described, and communication takes place in and through an electronic network of linked systems is called

cyberspace

As of 2017 the volume of global spam email messages has declined primarily due to

increased anti-spam protections

An argument in support of preventing government access to private cell phones, according to the case To lock or Unlock Your Phone: Personal Privacy or National Security, is

individuals have the right to privacy and safety

The phase of technology that focuses on building material goods and manual labor is

industrial

When businesses adopt voluntary policies for protecting the privacy of individuals' information disclosed during electronic transactions, this is an example of

industry self-regulation

Which of these is not a current consumer law that protects individual privacy?

internet "do not" track rules

Invasion of privacy through technology is best exemplified by:

your gps tracking your location

Businesses can take a number of measures to respond voluntarily to consumer Which of the following is an example of such a measure?

Consumer call centers

Which of the following is not a goal of consumer protection laws?

Facilitate consumers getting extended credit when making purchases

What are the benefits of sequencing the human genome?

Provides early diagnosis of diseases and spurs new ways to prevent illness

How did the government eventually gain full access to the phone?

The FBI paid $1 million to an outside party to demonstrate how to open the phone.

Consumers owe more money on their home loans (mortgages) than on any other kind of household debt. After mortgages, what makes up the largest portion of household debt?

student loans

The risk online shoppers take when their web profile negatively impacts their credit is known as

web lining

One type of digital currency that operates outside the banking system using encrypted technology is:

Bitcoin

Which of the following describe why the consumer movement exists?

Both answers are correct

Another name for unsolicited commercial emails is

All are correct