Exam #1

A guiding philosophy or belief a) ethic b) trialability c) public good d) image quality

a

A leisure programmer is the architect of experiences that may result in one's leisure satisfaction. a) true b) false

a

Active leisure improves cardiovascular, respiratory, musculoskeletal, metabolic, and endocrine systems. Which category of well-being best describes this statement? a) physical well-being b) social well-being c) emotional well-being d) collective well-being e) none of the above

a

An agency-sponsored instructional presentation, technical assistance, or hands-on experience that provides continual professional development for staff is called a) in-service training b) continuing education c) certification d) none of the above

a

Continuous improvement is at the heart of all successful programming. a) true b) false

a

In this organizational setting, the aim is to build a sense of camaraderie and loyalty which in turn increases productivity. a) Employee Service Organizations b) Private Membership Organizations c) Campus Recreation Organizations d) Tourism and Hospitality Service Organizations e) Commercial Recreation Organizations

a

Leisure programming can be defined as creating experiences through recreation activities and facilitation of leisure experiences through preparing facilities. a) true b) false

a

Leisure service programmers are considered professionals a) true b) false

a

Participants in recreation programs are satisfied when they judge that the service and their treatment equal or exceed what they expected. a) true b) false

a

The "flow" experience can best be defined as a leisure experience so positive that it can be described as a peak, or ultimate experience. a) true b) false

a

The challenge for programmers to continually improve programs is to create a) responsive programs b) affordable programs c) efficient programs d) effective programs

a

The opportunity to maintain positive mental health is an example of what category of well-being? a) emotional well-being b) social well-being c) physical well-being d) collective well-being e) none of the above

a

The statement that leisure provides opportunities for self-expression refers to leisure as it relates to emotional well-being. a) true b) false

a

An internal, subjective, emotional condition such as happiness can be best defined as a) quality of life b) life satisfaction c) wellness d) spiritual health e) none of the above

b

In an effort to become environmentally compatible, programmers must become advocates of a) program reduction b) conserver leisure c) internal programming d) environmental diffusion

b

Principles and operational methods of business are becoming less utilized in park and recreation agencies. a) true b) false

b

Sometime referred to as voluntary agencies, this type of organizational setting includes Camp Fire USA and the YMCA. a) Governmental recreation organizations b) Nonprofit community organizations c) Tourism organizations d) Campus Recreation organizations

b

Spiritual health is an approach to individual health that emphasizes individual responsibility for well-being. a) true b) false

b

Which philosophical approach suggests that individuals should be goal directed? a) pragmatism b) idealism c) realism d) humanism e) existentialism

b

Which programming is described as working from the core values of caring, good for all citizens, fairness, respect, democracy, stewardship, charity, and service? a) diversity b) public good c) customer service d) quality

b

Which statement best describes customer perceptions of a program? a) Customer perceptions of the experience are formed before participating in the program b) Customer perceptions of the experience are formed throughout the program process c) Customer perceptions of the experience are formed after participating in the program d) Customer perceptions of the experience are predictable

b

An ability to project the intended direction of a programming plan is called a a) competency b) philosophy c) vision d) direction

c

In relation to customer service, what terms describe the fundamental types of customers important to the leisure service programmer? a) residents and nonresidents b) participants and nonparticipants c) internal and external d) participants and observers

c

Learning events offered through universities and colleges that enhance working professionals' knowledge and service delivery skills are called a) in-service training b) continuing education c) certification d) none of the above

c

What process of assessment is used to determine if essential skills and abilities are present for a particular type of position? a) accreditation b) endorsement c) certification d) performance affirmation

c

Which of the following refers to one's philosophy? a) how you see the world b) how you conceptualize leisure c) values and beliefs that guide behavior d) how you program for your constituents e) all of the above

c

In this organizational setting, recreation programming includes services offered to reach individuals or groups with illnesses or disabilities. a) Tourism and Hospitality Services b) Commercial Recreation Businesses c) Park Agencies d) Therapeutic Recreation Services

d

NRPA offers accreditation or certification to which of the following? a) universities b) leisure service agencies c) professionals in the field of leisure services d) all of the above

d

Program efficiency is best described as a) minimizing the impact of a program on the environment b) running a program like a well-oiled machine c) program operation with minimal staffing d) getting the biggest bang for the smallest buck

d

Which body of philosophical thought is concerned for what happens to individuals and seeks to enhance through growth and development? a) pragmatism b) idealism c) realism d) humanism e) existentialism

d

Which of the following best describes a leisure service delivery system? a) an activity that requires registration b) a structured form of leisure involvement c) a system of parks and playgrounds d) organization that provides recreation program opportunities

d

Which of the following is a characteristic of TQM (total quality management)? a) benchmarking b) self-assessment c) empowerment of employees d) all of the above

d

Programs for youth at risk are aimed primarily at addressing a) happiness b) quality of life c) social well-being d) individual well-being e) collective well-being

e