Exam 2 (Ch. 5-8-9-10)

Measurable

"M" in SMART Framework refers to which of these?

Time-bound

"T" in SMART Framework refers to which of these?

Value

"V" in VRIO refers to which of these?

weakness

"W" in the SWOT analysis stands for ______.

Product structure

ABC Motors, a car manufacturing company, is organized in four divisions according to the four different models of the vehicle that they produce. Which of the following best describe the structure at ABC Motors?

competitive advantage

ABC Products is described as having a _______ when it successfully attracts more customers, earns more profit, or returns more value to its shareholders than rival firms do

PESTEL

ABC Products is interested in identifying what technological opportunities exists for their business. ABC should use which of the following strategic analysis tools?

Porter's 5 Forces

ABC Products is interested in understanding if new firms were coming into their market. ABC should use which of the following strategic analysis tools?

Dogs and Question Marks

According to the BCG Matrix, which of these business units should be scrapped/divested?

Justice

All individuals should be treated equally is a basic tenet of which principle?

renewal

At _____ stage of the organizational life cycle, it becomes appropriate that many organizations have to be reorganized or restructured to achieve higher levels of coordination between and among different groups or subunits.

survival and early success

At _____ stage of the organizational life cycle, it becomes appropriate to introduce mechanistic structures that support the standardization and formalization required to create effective coordination across the organization.

True

Being honest is not simply telling the truth and avoiding deceitful behaviors; it requires leaders to be as open as possible and to describe reality fully, accurately, and in sufficient detail.

Sociocultural

Demographic trends and market diversity are part of which element of PESTEL?

False

Ethical relativism is defined as the ability to influence followers to achieve common goals through shared purposes.

instrumental values

Examples of _______ are being helpful, honest, courageous, independent, and polite.

In PESTEL analysis, a key question asked is are new firms coming into this market.

F

In deficit-based change, leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work

F

In the appreciative mindset, leaders assume that most people are inclined to resist change and therefore they need to be managed in a way that encourages them to accept change.

F

primary activities; support activities

From a value chain perspective, _____ are the actions a firm takes to directly provide a product or service to customers, whereas, ______ are actions required to sustain the firm that are not directly part of product or service creation.

entrepreneurship

In the ______ phase of the organizational life cycle, the organization is usually very small and agile, focusing on new products and markets. The founders typically focus on a variety of responsibilities, and they often share frequent and informal communication with all employees in the new company.

Matrix structure

In which structure an organization has multiple reporting lines of authority for employees?

Economic

Interest rates and exchange rates are part of which element of PESTEL?

OD consultant

Jason has expertise in change management processes. Jason can be classified as a(n) ______.

Rarity

R" in VRIO refers to which of these?

Specific

S" in SMART Framework refers to which of these?

Ethical dilemma

Samantha, manager at ABC International, is facing situations and predicaments in which there is not an optimal or desired choice to be made between two options, neither of which solves her issue or delivers an opportunity that is ethical. Samantha can be described as facing which of these?

False

Strong rivalry in an industry increases the profit potential for all firms because consumers have many firms from which to purchase products or services and can make at least part of their purchasing decisions based on prices.

Universalism

Sylvia believes and tries to follow the principle that considers the welfare and risks of all parties when considering policy decisions and outcomes. She really tries incorporating a humane consideration of and for individuals and groups when deciding a course of action. Sylvia follows which of these ethical principles?

Ethical relativism holds that people set their own moral standards for judging their actions.

T

why; how

The mission statement takes the ____ of a vision statement and gives a broad description of _____ the firm will try to make its vision a reality.

True

The mission statement takes the why of a vision statement and gives a broad description of how the firm will try to make its vision a reality.

Market share; market growth

The variables measured in BCG Matrix are

Culture change, among the most difficult kinds of changes to create within an organizational system, often involves reshaping and reimagining the core identity of the organization.

True

Planned change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end.

True

threats

When a Sally assesses the external competitive environment facing her firm, she labels anything that would make it harder for her firm to be successful as a(n) _______.

Ethical muteness

When a leader can "talk the talk" but do not "walk the talk" on values, it refers to which of these symptoms of the failure of ethical leadership?

Ethical Blindness

When a leader does not perceive ethical issues due to inattention or inability, it refers to which of these symptoms of the failure of ethical leadership?

Ethical complacency

When leaders believe they can do no wrong because of who they are, it refers to which of these symptoms of the failure of ethical leadership?

Complex Adaptive Systems

Which change model argues that an organization is constantly developing and adapting to its environment, much like a living organism?

Strengths and weaknesses

Which of the following SWOT factors are internal to the firm?

Stewardship

Which of the following describe empowering followers to make decisions and gain control over their work?

Centralization

Which of the following refers to the scenario when an organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources?

Utilitarianism

Which of the following represents a consequentialist, "ends justifies means" approach?

Universalism

Which of the following represents a duty-based approach?

International strategy

Which of the following represents the level of strategy concerned with the large-scale actions involved in entering a brand-new geographic market?

Business Ethics

Which of these describe the area of applied ethics that focuses on real-world situations and the context and environment in which transactions occur?

Incremental change

Which of these refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization?

mission statement; vision statement

While a firm's _______ is a general statement about its values, a firm's ______ is more specific.

Benchmarking

____ is a process in which the performance standard is based on another firm's superior performance.

Strategic objectives

_____ is (are) the big-picture goals for the company

Barriers to entry

_____ refers to factors that prevent new firms from successfully competing in the industry.

Organizational Change

_____ refers to the constant shifts that occur within an organizational system.

Instrumental values

______ are preferred means of behavior used to obtain one's goals.

Demographics

______ includes facts about income, education levels, age groups, and the ethnic and racial composition of a population.

PESTEL

______ is a tool that reminds managers to look at several distinct categories in the macro environment.

Planned change

_______ change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end.

A firm's resources and capacities are the unique skills and assets it possesses.

true