Exam 3

The last step in project risk management is deciding how to address the knowledge area for a particular project by performing risk management planning.

false

The psychology literature shows that individuals, working alone, produce fewer ideas than the same individuals produce through brainstorming in small, face-to-face groups.

false

What is the first step in the framework for defining and assigning work?

finalizing the project requirements

Rarely does the receiver interpret a message exactly as the sender intended.

true

Stakeholders might change during a project due to employee turnover, partnerships, and other events.

true

Recognizing an employee as the "Star Performer of the Month" would be satisfying which need in Maslow's hierarchy?

Esteem

Key stakeholders need not be invited to participate in a kick-off meeting.

False

Which is a guideline that project managers should follow when communicating with teams through e-mail?

If the entire message can fit in the subject line, put it there.

A(n) _____ is a document used to solicit proposals from prospective suppliers.

RFP

Outsourcing suppliers can often provide economies of scale, especially for hardware and software, that may not be available to the client alone. Which benefit does this offer an organization?

Reduction in cost

The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.

Subject

Managers who follow which theory assume that the average worker wants to be directed and prefers to avoid responsibility?

Theory X

Which process involves taking steps to enhance opportunities and reduce threats to meeting project objectives?

Top Ten Risk Item Tracking

A facilitator can help the team solve any communication problems.

True

Issue logs can be used to address issues related to other knowledge areas like project scope management or project quality management.

True

What do people who seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile have a high need for?

achievement

What is e-mail communication is most suited for?

communicating simple information

Outputs of the _____ process consist of selected sellers and change requests.

conducting procurements

Which process involves building individual and group skills to enhance project performance?

developing the project team

A RAM is used only to assign detailed work activities.

false

A leading stakeholder is one who is aware of the project and is neither supportive nor resistant to it.

false

According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present.

false

E-mail is the most appropriate medium for all types of communications.

false

Improving an organization's ability to communicate is an easy process.

false

In project procurement management, a main output of controlling procurements is a source selection criteria.

false

Indirect costs are those costs can be traced back to a project in a cost-effective way.

false

Project stakeholder management is completely unrelated to communications and resource management.

false

What is one drawback of outsourcing?

it can make an organization become overly dependent on particular suppliers.

The output of the _____ process is a communications management plan.

planning communications

What is the first step in project procurement management?

planning procurement management

Which process involves taking steps to enhance opportunities and reduce threats to meeting project objectives?

planning risk responses

What documents include a complete set of organized project records that provide an accurate history of the project?

project archives

Which is the new knowledge area identified by the Project Management Institute?

project stakeholder management

According to Herzberg, which is a motivational factor?

recognition

Which type of power involves using incentives to induce people to do things?

reward

After planning for procurement management, the next process involves ____.

sending appropriate documentation to potential sellers

What term is used for taking time to renew oneself physically, spiritually, mentally and socially?

sharpening the saw

The process of choosing suppliers or sellers is known as _____.

source selection

Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.

true

In unit pricing, the total value of the contract is a function of the quantities needed to complete the work.

true

Internal stakeholders include top management, other functional managers, and other project managers.

true

It is extremely important to document any changes in technical specifications that might affect product performance.

true

Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs.

true

Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.

true

The communications management plan varies with the needs of the project.

true

The contractual relationship is a legal relationship, which means it is subject to state and federal contract laws.

true

The main sections of an RFP can include the statement of work and schedule information.

true

A shortage of qualified personnel is one of the main reason that companies outsource. A project may require experts in a particular field for several months and planning for this procurement ensures that the needed services will be available for the project. Which benefit does this characteristic of outsourcing provide an organization?

provides access to specific skills

Which action involves reducing the impact of a risk event by reducing the probability of its occurrence?

risk mitigation

Which concept refers to matching certain behaviors of the other person?

mirroring