Exam 3 homework

groupthink

A group phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency, reality testing and moral judgment is called _______.

traditional team

A team where the manager serves as the team leader is a _______.

individuals who are frustrated in their attempts to satisfy one need may regress to another.

Alderfer's ERG theory was derived from Maslow's hierarchy of needs. A key difference is that in ERG theory, ________.

emotional intelligence

Beyond having a high IQ, effective leaders also tend to have high __________ which means they demonstrate a high level of self-awareness, motivation, empathy and social skills.

communication freezers

Criticizing, blaming, ordering, judging and shaming can put an end to effective communication by making the receiver feel judged or defensive. This is known as ________.

organizing

Job design is one of the many decisions that managers must make when engaged in the POLC function of _________.

1. Physiological 2. Safety 3. Social 4. Esteem 5. Self-Actualization

Maslow's Hierarchy of Needs in order.

Task-oriented

Of the two broad categories of leader behaviors, _________ behaviors involve structuring the roles of followers, providing guidance and serving as directives given to employees to get things done.

satisficing

Stopping at the very first option that meets your minimally-acceptable criteria, even though other options yet to be considered may be better, is known as _________.

participative leadership

The leadership style where employees are involved in the making of important decisions is _____________.

information on alternatives can be gathered and quantified

The rational decision making model should be used when __________.

Affiliation, Power and Achievement

Three needs individuals acquire as a result of their life experiences

true

True or False: It is very important for managers to make good decisions because they are responsible for allocating their organization's scarce resources.

False

True or False: Meetings are ineffective uses of time, hindering groups/teams from coordinating and sharing information.

Employees experience ambiguity on the job.

Under contingency approaches to leadership, directive leadership is thought to be most effective in which of the following situations?

decodes

Under the process model of communication, the receiver ______ a message by assigning meaning to the words/signs.

encoding

Under the process model of communication, the sender's action to translate the idea to be communicated into words/symbols is called _________.

things you either have or don't have

Under trait approaches to leadership, the traits of intelligence, extraversion, conscientiousness, openness to experience, self-esteem, and integrity are ______.

Referent

What determining levels of equity, individuals will often compare their input/output ratio with that of a comparison person that is also known as what?

Team Contract

What is created when team members articulate and agree upon the goals, roles, leader, decision-making process, and meeting times for the team?

Adjourning

What is the stage, in group evolution, where the group dissolves once the goal has been achieved or alternatively, through situations such as organizational restructuring?

improve

When receiving feedback, your aim should be to ______ yourself.

The leader makes decisions without much input from employees.

Which of the following statements is true about autocratic decision making?

Cohesion

________ can be thought of as a kind of "social glue" that refers to the degree of camaraderie within the group.

Emotional disconnect

________ happens when communication is hampered because either the sender or the receiver is upset, whether about the subject at hand or about some unrelated incident.

People-oriented

_________ behaviors include showing concern for employee feelings, listening to concerns, and treating followers with respect.

A premortem

_________ is a way to imagine what might go wrong and avoid it before implementing the decision or having to make adjustments during implementation.

Semantics

__________ is the study of meaning in communication that notes words, phrases or images can mean different things to different individuals.

1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning

five stages of group evolution in order.

________ occurs when individuals overestimate their ability to predict future events.

overconfidence bias