Final Chapters: Operations (Practice Questions)
PERT
Analyzing and sequencing tasks and then estimating the time needed to complete each task are the first two steps in developing a _______ chart.
1. shorter time between orders and payments 2. less staff is required to process orders 3. any department can see the status of an order at any time
Which are the following benefits of enterprise resource planning (ERP)
six sigma
______ _______ quality detects potential problems to prevent their occurrence in order to control quality through the use of benchmarking standards
facility location
_______ is a significant question because, once the decision has been made an implanted, the firm must live with it due to the high costs involved.
similar equipment and functions are grouped together
a process layout is used in production when:
intermittent
a short production run with frequent adjustments to machines is considered a ____________ process of production
constantly produce what the customer wants
in order to be quality organization, a firm must:
1. less resources 2. less time
lean manufacturing uses:
customize
making a unique product or providing a service to a specific individual means to do what?
1. build and deliver products in response to customer demands 2. provide an acceptable quality level 3. provide everything at the lowest possible cost
select the three basic requirements of production
facility layout
the physical arrangement of resources in the production process refers to:
markets
a key to developing growth is providing goods and services to developing ___________
producing large quantities of a few types of products
an assembly line or product layout is used in production when:
form
an example of ___________ utility is when a butcher produces a specific cut of beef
information technology
because of _________ _________ businesses can remain competitive while having more flexibility in choosing their locations
a limited variety of products
mass production focuses on producing:
customers
sometimes a company is willing to spend millions to move their facility from one location to another in order to increase buyer traffic, drawing more potential
continuous process
what process requires production runs that turn out finished goods over time?
1. employees are in touch with company and customers right from home 2. less dependence on locating near sources of labor 3. firms may choose less expensive locations
which is a benefit of telecommuting
1. to identify projects in process 2. to trace a production process 3. to determine stages of a project
which of the following is a reason to use a gantt chart?
purchasing
which term describes the act of buying of all materials needed by the organizations
environment
working from home via computer and communications technology is called ___________
operations management
a specialized area of management that converts or transforms resources, including human resources, into goods and services is the definition of: