Funeral Arranging and Directing

Information to be obtained during the first call:

-information for transfer of remains -name -date of birth -time of death -special circumstances ie: size, weight -location and directions -relationship or authority of person calling -dr. to sign dc -method of disposition -permission to transfer and embalm -assure that body is released

Items included at arrangements

-required price lists -funeral details -officiant -date and times of services; religious requirements -pallbearers -financial agreements -contributions -merchandise and memorial items -visitation -type of service -method of disposition -reception

The casket used in a Jewish Orthodox funeral service is called a/an: A. Aron B. Kriah C. Shivah D. Tallith

Aron

With what type of service would a Pall be utilized? A. Baptist B. Church of Latter Day Saints C. Lutheran D. Pentecostal

Lutheran

Embalming is usually not practiced by people of which faith? A. Mormons B. Orthodox Judaism C. Liturgical Protestant D. Non-Liturgical Protestant

Orthodox Judaism

The proper terminology for the placing of cremated remains into a final container is: A. interment B. inurnment C. entombment D. cremains interment

inurnment

At the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and: A. shake hands with the priest B. place a flower on the casket C. kiss the icon D. place rosary beads in the casket

kiss the icon

A general term designating a place suitable for the reception of a dead human body is a/an: A. tomb B. alcove C. abyss D. crevice

tomb

On the evening of the visitation service, multiple cousins, friends, and co-workers arrive at the funeral home early. They expect that you will direct them to the visitation area. As the immediate family has yet to arrive, what action is appropriate for you as the Funeral Director? A. Allow them to proceed to the visitation area B. Direct them to wait outside of the building C. Explain that the immediate family has yet to arrive D. Contact the family and ask for direction

Explain that the immediate family has yet to arrive

An unsolicited gift to a clergyman is called a/an: A. tip B. fee C. tribute D. honorarium

honorarium

At the end of the service at the funeral home, you are preparing to transfer the casketed deceased to the church for continued services. As you verify your documentation regarding personal effects that are to remain with the deceased and those that are to be removed, you happen upon a yellow metal medallion in the decedents hand that is not in your documentation. What is the appropriate action for you to take at this time? A. Continue to prepare the casket for closure as time is getting short B. Remove the item and place it with the rest of the items to be removed C. Verify with a family member whether the item should stay or be removed D. Place the item within the clothing of the decedent

Verify with a family member whether the item should stay or be removed

What would be the proper way to close a phone conversation after taking a first call? A. Thank you for calling B. We will be right there C. We will be there in approximately 20 min D. We will be there as soon as possible

We will be there as soon as possible

An altar attendant is called a/an: A. deacon B. acolyte C. seneschal D. usher

acolyte

The person who presides at the funeral service for the Church of Jesus Christ of Latter-day Saints is the: A. priest B. minister C. worshipful Master D. bishop of the ward

bishop of the ward

A cross with the image of the body is Christ superimposed is a: A. cross B. prie dieu C. crucifix D. crucible

crucifix

The decedent's social security number is required to be entered on a/an: A. death certificate B. burial-transit permit C. Christian burial permit D. embalming report form

death certificate

A speech about the character of a deceased person at the funeral service is known as a/an: A. eulogy B. homily C. sermon D. obituary

eulogy