Funeral Home Operations Module 5

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Which type of lighting "burns" cooler?

Fluorescent lighting.

When a funeral home divides its prices into 3-4 separate prices; namely, casket, services, facilities, and automobiles, then this is an example of:

Functional pricing

The illumination caused by a heated filament:

Incandescent lighting.

Which type of lighting "burns" hotter?

Incandescent lighting.

Which type of lighting is high in yellows?

Incandescent lighting.

Are all outer burial containers "burial vaults"?

No

"Direct" counseling is when the funeral director-

Stays in the selection room with the family at all times.

Main floor of the funeral home. Upper floor of the funeral home. Lower floor of the funeral home.

1. Main floor of the funeral home. 2. Upper floor of the funeral home. 3. Lower floor of the funeral home.

Cremation urns for adults should contain at least ____ cubic inches.

200

Burial vaults that are manufactured of solid copper usually utilize which sealing method?

Air seal

A keepsake urn is one which-

All of these

If a client family walked into a casket selection room, and they found that the price of the casket was separate from the service charge (2 prices), then this would be an example of:

Bi-Unit pricing.

Which of these materials is not a typical metal used in air seal burial vault construction?

Bronze

Which of these materials is not a typical primary burial vault material?

Cement

What material is used to make a sectional box?

Concrete

Merchandisers state that funeral homes should have a minimum of ____ square feet per casket unit displayed.

Forty.

What type of lighting is most recommended by merchandisers for casket selection rooms?

Incandescent lighting.

What type of pricing is required today?

Itemization.

Which of these is the oldest pricing method used in funeral service?

Itemization.

Cremated remains that are inurned before being allowed to cool may-

Melt through the plastic bag and 'seep' into the urn itself.

Double seal burial vaults are usually produced in what material?

Plastic

Which of these numbers is closer to the average number of caskets that United States funeral homes show their client families?

Twenty

Which of these would not be grouped as a cash advance item?

Use of hearse.

Are all burial vaults considered "outer burial containers"?

Yes

The sum of a group of figures divided by the number of units:

mean

This is the middle number when numbers are arranged in increasing values, from the smallest to the largest number:

median

The number that occurs most frequently in a listing of numbers:

mode

One-fourth of the casket sales when arranged in median order:

quartile

The upper and lower limits of a series of numbers:

range


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