Funeral Services NBE Arts Review

A single, nonmovable unit consisting only of a lug is known as a

Bail handle

Bits per second, a unit of measurement for the speed of a modem:

Baud

A method of sealing which utilizes a rubber gasket which is held in place on the section of the vault is a(n) ______ vault:

End seal

The number of honorary pall bearers for a funeral service is

Determined by family

A poem of lamentation for the deceased:

Elegy

To place the remains in a crypt in a mausoleum is known as:

Entombment

The principles of morality, including both the science of good and the nature of right is the definition of:

Ethics

Behavior of certain acts which an individual must not do is a:

Taboo

A Jewish term for the tasseled shawl that is worn my Orthodox Jewish men during the morning prayer service is:

Tallith

A Jewish term for the tasseled shawl worn by men at a prayer service is:

Tallith

In a liturgical church, the focal point is the:

The altar

In binding arbitration, how many parties are involved in the dispute?

Three

To prepare a new diskette for use by the computer or an old one for re-use. This process erases all previous information and sectors or maps out of the disk for storage:

Format

A procedure by which funeral charges are broken down into several major parts, such as professional services, facilities, automobiles, and merchandise is known as

Functional pricing

Thickness of ferrous metal caskets are measured in:

Gauge

All the physical equipment of a computer system:

Hardware

The two basic components of a computer are which of the following?

Hardware - Software

Abraham Maslow developed the:

Hierarchy of Need

In the Greek language, the first three letters for Jesus:

IHS

True or False: Funeral directors are permitted to explain that embalming will temporarily preserve the body.

True

The illumination resulting from the glowing of a heated filament is:

Incandescent

A __________________ family is one that includes within a household a father and mother, all their issue (except married daughters), their son's wives and children (except married daughters)

Joint

____________ is associated with a masonic service.

Lambskin Apron

Which of the following is concerned with the acts and conduct and the interests of society from an internal viewpoint?

Law

A ___________ is a movable stand used to facilitate the delivery of a speech or sermon

Lectern

A funeral home, to be built, is subject to

Local zoning ordinances

Which of the following theorists was interested in worker motivation and advanced two theories - Theory X and Theory Y - to explain human behavior in the workplace?

McGregor

Another term with the same meaning as average is:

Mean

The purchasing, pricing, display and sale of merchandise is known as:

Merchandising

Any excess of current assets over current liabilities is called

Net working capital

True or False: If a consumer contacted a funeral director by phone and the funeral director goes to the consumer's residence to make the at-need funeral arrangements, and the buyer signs and dates a handwritten statement that describes the emergency of the at-need funeral which requires the goods purchased on an emergency basis, then the funeral director would be exempt from the FTC's Cooling-Off Rule.

True

True or False: Making even small disbursements from cash receipts weakens internal control over cash.

True

True or False: Mogen David is also referred to as the Star of David:

True

True or False: The Casket Price List and any supplement to it should be offered by the funeral provider to the consumer upon beginning discussion of but in any event before the consumer is shown the offering.

True

When determining the dimensions for a single x oversize casket, one would add the following measurements to the standard size

3 inches in length, 2 inches in width

The best way to define the word obituary is

A brief biographical sketch of a person's life

The Prie Dieu as utilized in the Roman Catholic Church is:

A kneeling bench or rail

A religious service in memory of the deceased without the remains being present, is referred to as

A memorial service

______________ is a funeral rite that is adjusted to the needs and wants of the client, and has been altered to suit the times.

Adaptive funeral rite

The ultimate goal of funeral home advertising is:

Advertising that works by reaching the intended market and results in name awareness of the company's products and services

The focal point of a liturgical church is normally the:

Altar

Regarding the Catholics, which of the following is head of an archdiocese:

Archbishop

Double entry bookkeeping entries are made

As a debit and credit

Steel is an example of a ferrous metal. What are the two types of elements that steel consists of?

Carbon and Iron

_____________ are those funds, billed to the account as a convenience item with no provision for profit

Cash advances

When your issued check has not been cashed, it is considered

Check outstanding

Authorization for burial in a Catholic cemetery is called _______.

Christian burial permit

Ownership created by state charter is called ____________.

Corporation

Of the following, which term most closely defines that which consists of abstract patterns (rules, ideas, beliefs shared by members of society) of and for living and dying, and are learned either directly or indirectly?

Culture

A man, named in a will, to carry out provisions set by the deceased to settle the estate is a(n)

Executor

True or False: A funeral provider alone in his/her establishment making funeral arrangements must temporarily cease an arrangements conference to make price disclosures to telephone callers.

False

True or False: A non-liturgical church is built in the shape of a cross:

False

True or False: Regarding the price of services of funeral director and staff. The funeral provider may charge for such services even if no services are performed by the funeral director and staff.

False

True or False: The FIFO method of inventory valuation assigns the costs of the oldest units to the ending inventory.

False

True or False: When using a price list, the FTC requires that customized caskets are required to be included on the Casket Price List.

False

True or False: When using a separate casket and Outer Container Price List, the following language is required on the General Price List 'state or local law requires you to buy a container to surround the casket in the grave.'

False

The efficient utilization and adequate regulation of all revenue, expenditures and capital rights is __________ management:

Finance

A device containing a sealed rigid magnetic disk and read/write mechanism, usually built into the computer's cabinet:

Fixed disk

A Western Christian not of the Roman Catholic faith is known as:

None of these

By definition, membership included within the household " -- one man, one woman, and their issue--the smallest possible family unit" is

Nuclear Family

Of the following, which would lead both the processional and recessional in a non-liturgical Protestant funeral?

Officiant

The person or business who received payment on a promissory note, check, draft, or money order is called

Payee

________________________is concerned with obtaining and maintaining a satisfied work force.

Personnel management

Concerning management in funeral service, which of the following would most likely be - "that function which determines in advance what needs to be accomplished in order to achieve a particular goal"?

Planning

A synthetic material shaped when soft and then hardened is called:

Plastic

A socket on a microcomputer used to attach other equipment by cable:

Port

Music played prior to a funeral service is the

Prelude

The consideration paid for the protection offered by insurance is called the:

Premium

The following quote is reflecting which of the following ethical theories - "A dead body is deserving of respectful treatment unless it was an evil person such as Hitler."

Relativism

An item used to assist in the recitation of prayers that consists of adjoining beads and a crucifix:

Rosary

An amount of money specified by the state for merchandise sold, collected by the seller is _________________.

Sales tax

A silk, nylon, or rayon cloth having a smooth finish, glossy on the face and dull in appearance on the back is called:

Satin

A piece of cloth having religious significance in the Roman Catholic faith, worn around the neck, is a(n) ______________________.

Scapular

The most important item sold by the funeral director is _____________.

Service

A symbolic ritual made with the right hand; first touching the forehead, then the heart, then the left shoulder, and lastly, the right shoulder:

Sign of the Cross

A software program that manipulates formulas within cells to accommodate the "what if" analysis is best describing which of the following?

Spreadsheet

True or False: The National Funeral Directors Association recommends that all funeral homes place by the front door of the funeral home, the reception area of the funeral home, and in the arrangement office stacks of accessible and current General Price Lists.

True

True or False: The funeral is a social function.

True

True or False: Theology is the study of God, His activities and relations with man/woman and the Universe:

True

True or False: There are two basic warranties: express and implied

True

True or False: Those funeral arrangements made in advance of need that do not include provisions for prepayment is defining a preplanned funeral.

True

True or False: Unlicensed personnel are not required to give out price information over the telephone when a funeral director is not available to come to the phone.

True

True or false: 'Embossed' refers to a type of casket exterior which has designs raised above the surface.

True

A style of casket interior created by placing a padding material between a lining material and an upholstery material, with subsequent stitches forming small raised puffs is called:

Tufted

Which of these, twill, kapok, spun rayon, or polyethylene is not classified as a casket padding material:

Twill

Cremains are placed in a container called a/an

Urn

An outer enclosure which offers protection from the earth load as well as possessing sealing qualities is a(n):

Vault

A fabric of silk, cotton and possibly rayon used as a casket interior material is called:

Velvet

A specific method of placing the caskets in their order of increasing or decreasing value is the ______ approach:

Vertical

For practitioners of the Jewish faith, a memorial service recited four times a year

Yizkor

__________ is a separate casket-sealed container which is used as an insert for a casket

Ziegler case

The primary objective in effective funeral service management should be to fulfill the needs of the ______ when death occurs:

client or family

A flexible, plastic disk on which data can be stored magnetically:

floppy disk

An outer enclosure which offers protection from the earth load but does not have any sealing qualities is called a:

grave liner

A cr side entry on a revenue account indicates the account has been

increased

A program in the computer which tells it how to go about performing its basic functions such as accepting, storing and retrieving data from memory, printing out, etc.:

operating system

The conversation with the family held immediately before entering the selection room is known as the __________ room counseling:

pre-selection

Inexpensive cloth covered caskets are usually constructed of:

pressed wood

A chart on which all sales are charted showing the number of sales in any given sales bracket is best called a:

sales frequency chart

A concrete vault may be sealed by the ______ principle:

top seal air seal double seal