[G11 STEM] Oral Communication L3: Verbal and Non-verbal Communication

Elements of verbal communication

Pause Loudness or softness Rhythm Repetition and Rephrasing Tone Register

Human faces

_x_ are able to make more than 10,000 different expressions, and each one articulates volumes of information with ease.

Nonverbal

_x_ communication reveals a lot about you as a communicator and how you relate to other people.

Closed

a _x_ posture, especially crossed arms across the chest, gives the impression of boredom or hostility.

Register

-Appropriate form of language -The terms to be used must be appropriate according to the communication setting, participants, topic and other factors. -The use of jargons may be useful.

Pause

-It allows the listeners to process what the speaker said. -It produces emphasis. -It signals the audience that the speaker is waiting for some indication whether or not they understood what was said.

Syntax

-It is the study of how the words are put together to form grammatically correct sentences in a language.

Pragmatics

-It is the study of how words are used, or the study of signs and symbols. An example of this is how the same word can have different meanings in different settings.

Morphology

-It is the study of the formation of words.

Semantics

-It is the study of the meaning of words, phrases, and sentences in a language. -It explains different connotations and denotations of words.

Phonology

-It is the study of the sound system in the language. -It includes knowledge of how one organizes and structures sounds to convey meaning.

Loudness or softness

-Raising or lowering the speaker's voice emphasizes a point. -It expresses the speaker's emotion.

Rhythm

-The speed and flow of a speaker's utterances. -A good rhythm catches and holds listeners' attention. However, a sing-song manner of speaking involving alternating rising and lowering of pitch can indicate that the speaker is trying to entertain his or her listeners. -It must be appropriate to the content and the context.

Repetition and Rephrasing

-These foster understanding of a complex or difficult idea. -Expressions like "in other words" or "that is" are very useful in rephrasing.

Facial expressions

are the most common nonverbal means of communication.

Effective communication

is always composed of verbal and nonverbal features, which must work together in order to send clear and precise messages.

Eye contact

is perhaps the best way to build rapport with a stranger.

Verbal communication

is perhaps the most obvious and understood mode of communication, and it is certainly a powerful tool in your communication toolbox, and it is made even more powerful when paired with listening and nonverbal communication.

Sarcasm

is the most obvious example of paralanguage.

Smile

is welcoming, warm, and establishes you as a person who people want to spend time with.

Posture

it is critical in making a strong impression. How you stand or sit is one of the important elements in how you are perceived by others.

Nonverbal communication

it is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and the distance between two individuals.

Types of nonverbal communication

Facial expressions Body movements Posture Eye contact Paralanguage Proxemics Physiological changes Haptics Chronemics

Paralanguage

the aspects of the voice that differ from the words

Physiological changes

example of this are sweating, blushing, and teary eyes

Verbal communication

It involves the production of sounds, words, phrases, and sentences through speech.

Proxemics

It is communication through space

Chronemics

It is communication through time (Looking at one's watch when the lecture is going on can convey that the talk is very long and you are bored.)

Haptics

It is communication through touch (hugging, hand shake, tapping the shoulder)

Verbal communication

It is the use of spoken language (sounds and words) to express one's self, especially in contrast to using gestures or mannerisms.

10,000

The amount of different expressions the human face can make.

Tone

This often shows the attitude of the speaker toward a topic or the listener.

Body movements

also known as kinesics

Eyes

can indicate interest, attention, and involvement, while failing to make contact may be interpreted as disinterested, inattentive, or rude.

Body movements

these include common practices like hand gestures or nodding. Very often, these convey enthusiasm or excitement.

Intimate space

this is a zone (6 to 18 inches) generally reserved for family, close friends, or romantic partners.