HCI Midterm (Quiz Questions)

Which of the following best defines a wireframe, according to the textbook?

A form of prototype comprising lines and outlines representing emerging interaction designs

In class this week, we will be practicing heuristic evaluations. Textbook Chapter 12 identifies this as which kind of evaluation?

Rapid and analytic

Which of the following is not true of tailoring of scope and process to your project?

Tailoring of scope and process is required, but does not need to be discussed in your Phase 3 write up

During an informal evaluation, which of the following is not true about selecting participants?

You must consider the implied statistical relationships and constraints

How many hierarchical "levels" should you have in your work affinity diagram, according to the textbook?

Let the data determine the number of levels needed

What percentage of your overall average is Ut Prosim credit worth?

10%

When reporting individual problems, which of the following is not an item the textbook identifies as essential facts a designer will need to understand and fix a problem?

A description of the product

Which of the following is true about determining the number of participants to use during an evaluation?

There is no hard and fast rule, it depends on your specific circumstances

Which of the following is true of UX evaluation after deployment?

You can continue to evaluate the system via remote surveys and/or questionnaires

Which of the following is true of planning for a rigorous UX evaluation, according to the textbook?

Your evaluation plan can include application scope, which limits the parts of the system to be covered

According to the lecture, what is a simple way to think about conceptual design?

An intermediate step in a design process that falls after initial ideation and critique, but before detailed designs are created

Your team wants to create a prototype that can be shown during a presentation to help communicate your general design to your client in order to help them understand the design and to get some initial feedback. Which of the following would be the most suitable prototype to create in this case?

Horizontal prototype

Which of the following is an ethical commitment you have when conducting informal summative evaluation?

You should not use or share the results outside of the design team

If you are counting errors as a method to collect quantitative objective UX data, which of the following would count as an error?

A user makes a wrong turn, but is able to back out of it and recover without assistance

They are ready to adapt and change directions and techniques

Analysis

In this class, how will you present raw data from your research?

As an appendix with deliverables submitted for assignments

Quasi-empirical evaluation is called quasi-empirical because it is a less rigorous form of empirical evaluation. Which of the following is not true about differences between empirical and quasi-empirical evaluation?

Both quasi-empirical and empirical evaluation involve volunteer participants, but during quasi-empirical evaluation, there are not rigid protocols or procedures

You are designing a high-end espresso machine and focusing on feelings of joy and excitement the user might experience while engaging with the interface when using the machine in their kitchen each morning. Which designer's mental model from the textbook does this most align with?

Emotional perspective

Which of the following is not a kind of conceptual design?

Emotions

According to the textbook, which of the following is the definition of "usability"?

Aspect of HCI devoted to ensuring that human-computer interaction is, among other things, effective, efficient, and satisfying for the user

According to Theofanos and Quesenbery (2005) choices about content, format, vocabulary, and tone are all about the relationship between what?

Author and audience

Which of the following is not a main goal when introducing UX engineering to an unfamiliar audience?

Convey heuristics

How do the user and designer mental models differ?

Designers have a great deal of background information about a system that users do not have

We can divide evaluation into formative and summative categories. Formative evaluation helps you to develop your design, and summative evaluation helps you to sum up the design. In which field did the idea of formative and summative evaluations originate?

Education and curriculum evaluation

Which of the following is true of reporting emotional impact problems?

Emotional impact problems can be the most important for product improvement and marketing advantage

According to the textbook, which of the following is not true about the importance of quality communication and reporting of evaluation info?

Evaluation reports rarely occur as communication across discontinuities of time and location

Which one of the following kinds of prototyping is most appropriate to the conceptual design phase?

Evolution from hand-drawn paper to interactive mockups

If you are using a paper prototype during evaluation, you will need someone on the design team to "be the computer" by moving through "screens" of the interaction as needed but otherwise not interacting with the participant. Which of the following roles describes this individual?

Executor

Match the following description of a role during a paper prototype session to the correct role: "Move transparencies and provide 'computer' responses to user actions"

Executor

According to the textbook, user experience can be designed

False

Inductive thinking is top-down. It begins from a general truth that is applied to specific observations.

False

Which of the following is TRUE about documenting your WAAD in your Phase I deliverable?

Include a few photos and diagrams, with written text explaining each graphic

According to Wilson (2007), what rhetorical move proved so effective in a usability team report that the marketing department gave the UX team new and extended access to customers?

Including a section of good things about the product

In a SMART goal, what does the "M" stand for?

Measurable

We have discussed the use of wireframes as a means to represent an interaction during the design phase. If you leverage wireframes to create a prototype that shows the layout and breadth of user interface objects, which level of fidelity would best describe this prototype?

Medium fidelity

If you are creating a shopping app, and you decide to use the concept of a physical store to model how information and processes on the app will be organized for the user, which strategy are you using to map user and designer mental models?

Metaphor

Which of the following is true about the measurability of user experience?

Neither usability nor user experience are directly measurable

Which of the following, according to the textbook, is NOT true about use of personas as a design tactic?

Personas should be based off of a mixture of users or an "average" user

In the textbook, we have been considering HCI through the lens of User Experience (UX). The objective is to bring a vision of the desired user experience and product appeal, and how the design of a product can induce that experience and appeal, to our design and development work. This most closely aligns to which of the Three Paradigms of HCI that we have discussed?

Phenomenological matrix

During a UX inspection, a dual expert can provide a great deal of unique insight. According to the textbook, which of the following is the best definition of a "dual expert"?

Someone who has both UX expertise and subject-matter knowledge

Which of the following is NOT one of the strategies we have discussed for mapping designer and user mental models?

Storyboards

Which of the following is true of UX inspection according to the textbook?

UX inspection encompasses usability as well as emotional impact factors

The textbook authors argue that UX analysts too often get caught up in enumerating detailed observations, rather than doing what?

Developing new and more efficient heuristics to drive evaluations

Which of the following is true about beginning your UX lab session?

Do not give participants any additional time to get familiar with the system if walk up and use is a goal

Think very carefully before placing a work activity note in a work activity affinity diagram. Clusters should be considered very stable and notes should not be moved once in place in order to avoid confusion.

False

Why is "mapping" an important activity in the design phase?

Mapping helps us create something new that fits with reality by aligning user and designer mental models

Which of the following is the easiest way to lose points on an assignment in this class?

Not reading the instructions

Which of the following is the textbook definition of Conceptual Design?

Part of an interaction design containing a theme, notion, or idea with the purpose of communicating a design vision about a system or product

You are designing a medical device that a user will need to carry with them throughout the day. Your team has design research questions related to the user's embodied experience of carrying the device. Which of the following would be the most suitable prototype to address these questions?

Physical prototype

Which of the following is not true of prototyping according to the textbook?

Prototyping is part of the Waterfall method, and is not frequently used outside of software design

During formative evaluation, you are interested in collecting data from users via a questionnaire that asks users to provide their opinions and judgements using a numeric scale. Which kind of data are you collecting?

Quantitative and Subjective

Questionnaires with semantic differential scales used for collecting self-reported retrospective emotional impact data share which of the following qualities? Select three

Quantitative, Subjective and Product Independent

According to the textbook, which of the following is more important to the success of your empirical UX evaluation sessions?

Rapport with participants

Which of the following is NOT a user model?

Task Models

Which of the following is NOT true when constructing benchmark task content?

Tell the user what task to do, and how to do it

According to the textbook, which of the following is true about facilitator intervention during a session?

The facilitator can provide hints to get participants on track, but should avoid providing direct help

Which of the following is true of experienced UX experts?

They are ready to adapt and change directions and techniques

According to the Nielsen article "How to Conduct a Heuristic Evaluation," as a general rule what is the ideal number of evaluators?

Three to five

Which of the following is NOT a best practice for synthesizing work activity notes (WANs) identified by the textbook?

Try to quote raw data text as much as possible rather than paraphrase

Which of the following is NOT a criticism of scenarios addressed by the textbook?

Uncommon actions do not receive enough prominence

What does "Chindogu" mean?

Unuseless

Which of the following is NOT a paradigm of HCI according to Harrison, Tatar, and Sengers (2007)?

User Experience

Which of the following should we not use to refer to evaluations with users?

User testing

Which of the following is not true about use of video to record critical incident data?

With the development of new evaluation technologies, manual note taking should be avoided

Which of the following is a reason why you might choose a rapid evaluation method?

You are in the early stages of progress, when things are changing a lot anyway

Which of the following is true about participant recruiting?

You can "reuse" participants, so long as you are not addressing an "initial use" UX attribute