HR
how long have EEO laws been around
1960
The federal government's efforts to create EEO include:
Constitutional amendments Legislation Executive orders Court decisions that interpret the law
Differing conduct toward individuals, where the differences are clearly based on the individuals' race, color, religion, sex, national origin, age, or disability status is termed as _____.
Disparate treatment
compa ratio
Pay rate divided by the midpoint of the pay range. the average pay to midpoint of pay range
Job Design
Process of defining way work will be performed and tasks a given job requires.
Paying someone a salary does not automatically makes him/her an exempt employee
TRUE
what will be the maximum punitive damage that it will have to pay under the Civil Rights Act of 1991?
The limits for punitive damage range from $50,000 per violation at a small company (14 to 100 employees) to $300,000 at a company with more than 500 employees.
The "four fifth's rule" is a calculation used to determine
Whether discrimination may have occurred when hiring employees in a protected category
labor force trends
aging workforce workforce diversity skill deficiencies
Which of the following is enforced by the Equal Employment Opportunity Commission?
american disabilities act of 1990
The HRM function during downsizing is to terminate the workers who
are less valuable in their performance
cost control strategies
downsizing reegineering outsourcing
Which of the following refers to the process of getting detailed information about jobs?
job analysis
41. Who among the following can be regarded as knowledge workers?
registered nurses
HR development practices and programs
training development performance appraisal talent management
2. The Civil Rights Act of 1991 was partly designed to overturn Supreme Court decisions.
true
A person could file a claim under the Fourteenth Amendment if he or she had been fired from a state university (a government organization) but not if the person had been fired by a private employer.
true
Executive Order 11478 requires the federal government to base all its employment policies on merit and fitness. It specifies that race, color, sex, religion, and national origin may not be considered.
true
The Fourteenth Amendment applies only to the decisions or actions of the government or of private groups whose activities are deemed government actions.
true
Under the Equal Pay Act of 1963, pay differences are permitted between men and women performing the same job if the difference arises from any factor other than sex.
true
Important HR practices
1. analyze work and design 2. recruit 3. select employees 4. teach and train 5. evaluate performance (performance management) 6. compensation 7. create positive work atmosphere (employee relations) 8. HR strategy
three yard sticks to compare employee pay
1. what they think employees at OTHER companies are making 2. what they think other employees holding DIFFERENT jobs within their same organization are earning 3. what they think other employees at the same company are making for the same job
largest number of age group in the US
55 years and older
The largest number of immigrants to the US workforce are from
Asia
Nadia and Fed have the same job duties, but Nadia is paid more than Fred. Under the Equal Pay Act of 1963, which would suppport the companys decision to pay her more?
Naidas performance is better than Fred's
Joshua, the human resource manager at Potter Inc., has a clear understanding of the firm's business. This enables him to comprehend the various needs of the business and help the company meet its goals for attracting, keeping, and developing employees with the required skills. This scenario indicates Joshua's responsibility of
Providing business partner services
The demographic trend that will significantly impact the U.S. labor market over the next decade
That the largest group of workers will be above 50
Which of the following statements is true about the Civil Rights Acts of 1866 and 1871?
They were passed to further the Thirteenth Amendment's goal of abolishing slavery.
A company is required to pay the hourly rate that all employees in a local labor market are paid.
True
Establishing and administering personnel policies allows a company to handle problematic situations more fairly and objectively than if it addressed such incidents on a case-by-case basis.
True
Greater concern for innovation and quality has shifted the job trend to using more broadly defined jobs.
True
High-performance work systems have been essential in making organizations strong enough to weather the storm of a recession and remain profitable when the economy begins to expand after the recession.
True
Kira feels that being denied a promotion has more to do with being a woman than with her overall performance. However, her supervisors and the HR department are refusing to hear her case. This suggests that Kira has been denied her right to due process.
True
The clusters of competencies needed by human resource professionals include technical, interpersonal, business, and leadership competencies.
True
When a person evaluating performance is not familiar with the details of a job, outcomes tend to be easier to evaluate than specific behaviors
True
When two firms in one industry join together to hold a greater share of the industry, it is regarded as a consolidation.
True
pay differentials
adjustment to a pay rate to reflect differences in working conditions or labor markets
HR product lines
administrative services and transactions, business partner services, strategic partner
How can an HR department that is considered its company's strategic partner help the company gain a competitive advantage?
by understanding the exising human resources and providing new ones
To avoid disparate treatment,
companies can evaluate the questions and investigations they use in making employment decisions.
HR is seen as a ___________ because human resources are
competitive advantage valuable, cannot be imitated, have no good substitutes, are rare
Human Capital refers to
considering employees as valuable competitive assets of a company
psychological contract
description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions
If a company plans to set up teams of existing employees to manufacture new products, which of the following might it offer to help employees learn about effective teamwork?
development programs
If a company, as part of its job redesign program, plans to set up teams to manufacture products, which of the following programs might it offer to help employees learn the ins and outs of effective teamwork?
development programs
Identify the type of case where most of the debate focuses on discriminatory consequences and the plaintiff need not prove an employer's intent to discriminate.
disparate impact
Sharon is a very smart and conscientious worker. Lately, she has felt that her ideas were disregarded and she was denied autonomy in completing her work. This situation is probably caused by a lack of
employee empowerment
45. _____ refers to full involvement in one's work and commitment to one's job and company
employee engagement
managing cultural diversity involves
encouraging career development for women and minoritiesWh
A large gap exists between the social system and the technical system in high-performance work systems.
false
A plaintiff must show an employer's intent to prove disparate impact in court.
false
An organization's critical work processes are not altered during a reengineering process.
false
Disparate treatment on the basis of sex is illegal even if it is a bona fide occupational qualification.
false
Employees' job security has increased as a result of the new psychological contract.
false
Knowledge workers in an organization do not work directly with customers.
false
Under the new psychological contract, organizations expect employees to contribute time, effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within the organization.
false
Office workers who encounter a chemical infrequently are covered by the requirements of the Occupational Safety and Health Act's general duty clause.
false Office workers who encounter a chemical infrequently (such as an office worker who occasionally changes the toner in a copier) are not covered by these requirements.
Under the job hazard analysis technique, if a single job element has a high hazard potential, the entire job is not completed.
false if there is agreement that some job element has high hazard potential; the group isolates the element and considers possible technological or behavior changes to reduce or eliminate the hazard.
Workforce planning and employment programs
forecasting sourcing recruiting hiring on boarding retention succession planning facilitation organization exit
The Civil Rights Act of 1866
granted all persons the same property rights as white citizens, as well as the right to enter into and enforce contracts.
Which of the following is true about Title VII of the Civil Rights Act of 1964?
he act applies to organizations with 15 or more employees.
Which of the following terms refers to a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization's human resources?
human resource information system s
Which of the following responsibilities is specifically associated with the HR function of support for strategy?
human resource planning and forecasting
as a method of downsizing, early retirement programs have been shown to be
humane
how can HR strategies support business strategies?
including efforts such as quality improvement programs, mergers and acquisitions, and restructuring. Decisions to use reengineering and outsourcing can make an organization more efficient and also give rise to many HR challenges
how dows a human resources information system help the organization?
it can help avoid litigation and law suits
Ensuring that knowledge workers will share information and store it so that it is easily retrieved by others is the concern of which of the following HR activities?
knowledge management
An employee with a compa ratio of .80 would be said to be paid:
less than the midpoint salary for his/her job in his/her company
In the context of HRM functions, the activities of training and development include
making decisions whether an organization will emphasize enabling employees to perform their current jobs, preparing them for future jobs, or both.
employers looking for skills in
math, verbal, interpersonal, computer
how to have flexibility
outsourcing, temporary and contract workers flexible work schedules - including shortened work weeks moving employees to different jobs to meet changes in demand
Which of the following is defined as the process of ensuring employees' activities and outputs match an organization's goals?
performance management
Job analysis
process of getting detailed information about jobs
The growth in e-commerce and information economy has led to an increase in the demand for employees in:
service occupations
According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____.
sex
best fit between organizations
social system (people and how they interact) Technical system (equipment processes)
Naomi, a white female applicant, is refused a job at a state university in favor of a less qualified minority applicant. She considers suing the state university on charges of reverse discrimination against her under _____.
the 14th amendment
In work flow design, which of the following best describes a job description?
the duties performed by a person in a job
Which of the following agencies is primarily responsible for enforcing the laws passed by Congress
the executive branch
INternal labor force
the organizations workers- its OWN employees and contract workers draw from the external market
WHhich of the following is a trend that is seen in present day high performing work systems
Employee empowerment in decision making
The employers can direct contract workers on details such as how and when they have to do their jobs without paying the employer's share of Social Security for those workers.
FALSE employers must meet the legal requirements for paying the employer's share of Social Security, Medicare, and unemployment insurance.
Someone who actively seeks employment is a part of an organizations internal labor market. T/F
FALSE: They are part of the External market
A job specification focuses on the primary duties a person must perform in his/her job.
False
Evidence-based HR refers to the practice of initiating disciplinary action against employees only in the presence of clear and demonstrable proof of undesirable behavior.
False
HR activities are exclusively carried out by an HR specialist in small organizations.
False
Human resource management is increasingly becoming a purely administrative function.
False
Managers and economists traditionally have seen human resource management as a source of value to their organizations.
False
Skilled knowledge workers would suffer the most in a slow economy as they have little operational importance in a company.
False
The Occupational Safety and Health Act regulates workers hours, wages, and allowable schedules.
False
The use of employee empowerment has shifted the recruiting focus away from general cognitive and interpersonal skills toward technical skills.
False
The legislative branch of the U.S. government is responsible for enforcing the laws passed by Congress.
False: Executive branch is
Kathleen is a member of the human resource department at Jade Corp. Setting a goal to enhance the firm's strategy, Kathleen works to attain it by understanding the current human resources. Through a series of surveys, interviews, and observations, she learns what talents the various departments of Jade Corp. are currently in need of, and attracts new human resources according to those requirements. What kind of HRM responsibility does this example illustrate?
HRM responsibility to serve as a strategic partner
how can reengineering affect HRM
How HR accomplishes its goals may change. requires HR to help design and implement change so that employees will be committed to the reengineered organization's success.
Which of the following describes the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight?
Human Capital
External Labor Market
Individuals actively seeking employment number and kinds of people in labor market determine kinds of resources available
43. How has the use of employee empowerment affected the recruitment of knowledge workers?
It has shifted the focus away from technical skills to general cognitive an interpersonal skills
Which of the following best describes job design?
It is the process of defining the way work will be performed and the tasks that a given job requires.
statement that characterizes the Civil Rights Act of 1991.
It limits the maximum punitive damages allowed, depending on the size of an organization.
fy the statement that characterizes the Age Discrimination in Employment Act (ADEA).
It outlaws making employment decisions based on a person's age being over 40.
Which of the following authorities is responsible for tracking changes in the composition of the U.S. labor force and forecasting employment trends? A.
Bureau of Labor Statistics
