HRM 340 Exam 1

The Occupational Safety and Health Act requires employers to keep records of deaths, injuries, and illnesses if the employers have ________ or more full-time or part-time employees.

11

List the major federal laws that require equal employment opportunity and the protections provided by each of these laws.

13th amendment: abolished slavery 14th amendment: due process and equal protection equal pay act 1963: everyone (gender) paid equally Title VII CRA 1964: no discrimination etc.

Tamara complains that her male colleagues often make sexist jokes and consider her a less competent worker just because she is a woman. This is an example of

A hostile working environment.

Traditionally, the HRM department was primarily a(n)

Administrative expert.

To eliminate discrimination in the workplace, many organizations have ________ programs to increase minority representation.

Affirmative-action

Which of the following is true of emerging trends in the international market?

Although companies may be attracted to offshoring because of potentially lower labor costs, reshoring is becoming more common.

When compared to divisional structures, managers in functional and centralized structures

Are less sensitive to individual differences between workers.

A ________ is a story of how the firm will create value for customers and, more important, how it will do so profitably.

Business model

Discuss how human resource management affects a company's balanced scorecard.

By creating a diverse workforce to keep competitiveness

Raoul is unsure of which 401K and retirement plan will meet his needs. He should make an appointment to see a counselor who works with

Compensation benefits

Discuss the roles, responsibilities, and requirements of the federal agencies responsible for enforcing equal employment opportunity laws.

EEOC: equal pay acts

Rachel, who is responsible for ________, deals with record keeping, workforce analytics, social media, intranet and Internet access.

Employee data and information systems

Identify the three branches of government and the role each plays influencing the legal environment of human resource management.

Executive (president), judicial (Supreme Court) and legislative (laws)

Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

HR technical expertise

Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability.

Implications of economy means something that is going to affect an economy in a negative way it could be any decision, storms etc Labor force is the summation of unemployed as well as employed persons. There are three things on which sustainability depends in company 1. Economy 2. Social 3. Environmental Have good relations with the people

Describe the differences between strategy formulation and strategy implementation

In strategy formulation they decide on a direction by defining the companies mission and goals In strategy implementation the organization follows through on the strategy

When team members on Tonya's unit craft their professional goals for the new year, she is expecting at least one goal to be tied to the unit's goals. How will she measure the individuals' performance based on this link?

Individual accountability of behavior should be a critical indicator of performance.

Which of the following linkages has its human resource management functions built right into the strategy formulation and implementation processes?

Integrative linkage

KRJ Corporation competes within the publishing industry by focusing on market development, product development, innovation and joint ventures. This is an example of a(n) ________ strategy.

Internal growth

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?

Job description

A start-up manufacturing company is planning to hire new resources. As a first step, it has identified the various tasks that will needed to be performed to manufacture the products. It then defines the way that work will be performed and groups the tasks into various jobs. This scenario describes

Job design

Which of the following is true of how job design and job analysis have functioned in the past?

Job design has focused on making existing jobs more motivating.

The factual or procedural information that is necessary for successfully performing a task is called

Knowledge

Ensuring that HRM practices comply with federal, state, and local laws is part of

Managing the human resource environment.

In a _________ case, the defendant acknowledges that some discriminatory motive existed but argues that the same hiring decision would have been reached even without the discriminatory motive.

Mixed Motive

Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for labor were too high. They visited several countries and then decided to move the production side of the business. This is called

Offshoring

Which of the following categories for the Malcolm Baldrige National Quality Award Examination focuses on design, management, and improvement of work systems?

Operations focus

Discuss the roles and activities of a company's human resource management function.

Planning, controlling, directing and organizing company activities, utilization of workforce, recruitment and staffing

Because of an increase in crimes against women in Hightown, W. C. Waters & Co. has decided to allow its female employees in Hightown to choose not to work the night shifts. This is an example of

Reasonable accommodation

The Office of Federal Contract Compliance Programs (OFCCP) enforces the

Rehabilitation Act of 1973

Holding monthly meetings, attending quarterly reviews, and planning annual conferences are all examples of

Responsibilities

Section 1982 of the Civil Rights Act passed in 1866 granted all persons the

Same property rights as white citizens

Discuss the role of the HRM function in strategy formulation.

Skills, behavior, culture where to compete? how to compete? with what to compete?

if we consider HR as a business, it will have three product lines—administrative services and transactions, business partner services and

Strategic partner role

Strategic planning groups decide on a strategic direction during the ________ phase.

Strategy implementation

Roe vs. Wade and other major court cases often make their way through the court system ending with the court of final appeal, more commonly known as

Supreme Court

Which of the following is one of the four characteristics of an ethical, successful company?

The company emphasizes mutual benefits in its relationship with customers, clients, and vendors.

Which of the following is true about the branches of the federal government?

The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities.

Booksellers, Inc., an online book retailer, has been the market leader for the last three years. However, a new firm, Texties.com, recently set up its own online store and is eating into Booksellers' market share. In the context of strategic factors, Texties.com represents a(n)

Threat

GreenWorks, a company that produces eco-friendly cleaning solvents, recently introduced a new line of floor cleaners. The company wants all of its employees to be familiar with the features of the new product line as well as its restrictions. Which of the following HRM practices will help GreenWorks' employees acquire the knowledge and skills needed to make their eco-friendly cleaning products a success?

Training and development

Men in the office often comment on Charlotte's good looks and toned body. They like to tease her about coming to work in a bikini. Charlotte could file a complaint under Title VII of the Civil Rights Act.

True

Strategic choice describes the way an organization attempts to fulfill its mission and achieve its long-term goals. T/F

True

McKenzie has been asked to compare the current workforce of ABC Co. with that of the available labor supply. She creates a spreadsheet with the columns "Race," "Ethnicity," and "Gender." She is doing a ________ analysis.

Utilization

________ alignment means that HR practices and processes are aimed at addressing the strategic needs of a business.

Vertical

In which of the following circumstances will a divisional structure be more appropriate for an organization?

When the organization competes on differentiation

Which of the following HRM practices supporting high-performance work systems is associated with decentralized decision making, reduced status distinctions, and information sharing?

Work design

Which of the following is the lowest level of integration between the human resource management function and the strategic management function?

administrative linkage

two-way linkage

allows for consideration of HR issues during the strategy formulation process

List the components of the strategic management process.

approach to the competitive challenges an organization faces , developing strategies, enabled to achieve goals

Intergrative linkage

based on continuing rather than sequential interaction

Provide a brief description of human resource management practices.

compensation static training and development

Identify how social networking, artificial intelligence, and robotics are influencing human resource management.

connects to customers. Promotes decentralized decision making, communication and collaboration. Risks of becoming distracted. Benefits outweigh the risks. AI and robots are increasing and replacing people, but most companies prefer to use people to avoid mistakes

Describe the linkages between HRM and strategy formulation.

each have a different role to problem solve

Discuss what companies should do to compete in the global marketplace.

enter international markets, offshoring & reshoring, technology,

one-way linkage

firms strategic business planning function develops the strategic plan and then informs the HRM function of the plan.

Describe how automation using artificial intelligence and robotics has the potential to change jobs.

maximize benefits between technology and humans

Administrative linkage

the lowest level of interaction. HRM functions attention is focused day-to-day activities

Discuss human resource management practices that support high-performance work systems.

work design, training, compensation, performance management, employee selection