HRM CH 1, 2, & 16

Miya, an HR executive, is responsible for the transactional HRM activities at Coldstore Inc. If he is the sole HR person handling transactional HR activities, which of the following is most likely his responsibility?

Employee services

________ is a systematic, planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.

Talent management

Which of the following is true about the employees of the service center within the recent generic HR structure?

They consist of individuals who ensure that the transactional activities are delivered throughout the organization

For an HRM function to become truly strategic in its orientation, it must

adopt a customer-oriented approach

Felix begins with an assessment of HR, then identifies people outcomes, and finally translates his findings into business outcomes. He is using a(n) ________ function to do this work.

business-linked

Taylor is unsure of which 401K and retirement plan will meet his needs. He should make an appointment to see a counselor who works with

compensation benefits.

When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts into

expansion into foreign markets.

Ja'Zandra and Blooms, a new florist in town, is attempting to maximize profits but knows the company cannot charge too much for its bouquets in this market. As the company explores locations, the florist notes rent, property taxes, and parking. These are examples of ________ costs.

fixed

Examining the need to develop new technologies is part of

identifying strategic business issues.

A common practice for companies in today's market is to look within at what is working and what is not. This is an example of a(n)

internal analysis.

Sampson Lighting was struggling to make a quality product and meet its payroll. The costs for labor were too high. They visited several countries and then decided to move the production side of the business. This is called

offshoring

The training and development function of an HR department includes

orientation

Breanna's Consulting LLC provides HR services to small companies that do not need full-time HR. Contracting with Breanna's Consulting LLC is known as

outsourcing

Tainiya was hired recently by her firm to provide coaching to a work unit that is underperforming. This is part of the ________ function of HR.

performance management

Often someone new to HR will be assigned to the ________ HR department to manage employee data and information systems functions.

record keeping and workforce analytics

Using websites like Indeed.com, Monster.com, and LinkedIn, a company can begin

recruitment

Tyree has been brought in as a consultant for a large organization. He is tasked with identifying the goals, policies, and action sequences the company should take to offset competitive challenges. Ashock will be implementing

strategic management

Cauley is leading the strategic groups through an exercise to define the company's mission and goals through a SWOT (strengths, weaknesses, opportunities, and threats) analysis. She is employing

strategy formulation